Área de parrillas y picnic
Ver disponibilidad

Opiniones sobre aha Alpine Heath Resort

4 out of 5
aha Alpine Heath Resort
D119, Old Cavernberg Road, Northern Drakensberg, Jagersrust, KwaZulu-Natal

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 37 de 95 opiniones" "
Evaluación: 8 - Bueno. 34 de 95 opiniones" "
Evaluación: 6 - Aceptable. 13 de 95 opiniones" "
Evaluación: 4 - Mediocre. 7 de 95 opiniones" "
Evaluación: 2 - Terrible. 4 de 95 opiniones" "

7,8/10

Limpieza

8,0/10

Personal y atención

8,0/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

10/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Lister

Se hospedó 4 noches en diciembre de 2022

8/10 Bueno

Bereng

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2021

10/10 Excelente

Zeyn

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2021

10/10 Excelente

Vickash

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en enero de 2021

8/10 Bueno

Mihir

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2020

4/10 Mediocre

Corali

Disappointing Stay in a beautiful resort
The stay was an utter disappointment. Very very noisy guests, loud music, screaming and shouting and loud parties. Impossible to relax and enjoy the mountains. Some guests were even driving up and down with music blasting from their cars. Check in was good and security at the gate very friendly. Depending on your unit you have to carry your luggage from your car a fair distance to the chalet. They should get golf carts to assist with this. The resort should really clamp down on noisy guests day and night.
Se hospedó 3 noches en octubre de 2020

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Awesome Berg destination
Absolutely awesome tym. Will differnately do it again. Kids had an amazing tym. Thoroughly e joyed by all
Se hospedó 4 noches en junio de 2020

8/10 Bueno

N B

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en agosto de 2020

10/10 Excelente

Samesh

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en agosto de 2020

10/10 Excelente

Joe

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en agosto de 2020

4/10 Mediocre

A Q Noor

Viajó con su familia
No le gustó: Limpieza, comodidad de la habitación
cleanliness and power issues aside from others
not so nice
Se hospedó 2 noches en julio de 2020

10/10 Excelente

Cyrilene

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
fantastic retreat
Truly amazing so much to do with kids and the resort is well maintained.
Se hospedó 3 noches en marzo de 2020

4/10 Mediocre

Marie-Josee

Viajó en grupo
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Cockroaches and spiders
Within 15 min of checking in our cottage, we found 3 monster cockroaches roaming around the kitchen, bathroom and entrance. There were also big spiders in their web, which means the cottage hadn’t been properly cleaned before we checked in. Furniture was broken, there was no AC and the bedroom ceiling fans hardly ventilated the room, so It was very hard to sleep comfortably at night. For a 4 star resort, this was below average for my expectations. Check out time was 10am, we asked for an 11 am check out and reception agreed. At 09:30 am, the housekeeper was standing outside our cottage, watching us, waiting for us to leave. I had to go speak to her to tell her we were not leaving until 11 am. She was stunned and appeared to not know what to do. I had to tell her 3 times that we were not leaving the room for another hour and a half.
Se hospedó 1 noche en febrero de 2020

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A size of room for family fit with us. Proper distance between rooms.
Se hospedó 1 noche en diciembre de 2019

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en diciembre de 2019

10/10 Excelente

Vadim

Se hospedó 3 noches en noviembre de 2019

10/10 Excelente

Marion

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Séjour trés agréable
Séjour très agréable, beaucoup d'espace, les petites maisons sont bien équipées et bien entretenues. L'extérieur donne directement sur les montagnes, et le parc du Royal Natal est accessible en voiture en une quinzaine de minutes.
Se hospedó 2 noches en septiembre de 2019

8/10 Bueno

Ram

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
heavenly location shadows all other aspects
This is a classic location, location, location resort. Not that its other aspects are bad. The cottages are really nice and comfortable, but the location is so amazing that everything else is shadowed by it. We enjoyed a lot both the horse riding session and the walk to the nearby falls. The only weak spot is the food. Resisting buffets (which did not seem too tempting), we had to eat all our meals (which were pretty mediocre) in the charmless cafe. One night we ordered steaks which came out too done and tasteless. The two of us who protested, received excellent steaks as replacement - and I wonder why one needs to protest in order to receive good food. Other than the food, I would give it 5 stars, so perhaps this is ideal for self catering families.
Se hospedó 2 noches en agosto de 2019

6/10 Aceptable

Seelan

Le gustó: Limpieza, personal y atención
Se hospedó 4 noches en julio de 2019

10/10 Excelente

Santosh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was amazing, amazing staff, venue - AWESOME!!!!!
Se hospedó 3 noches en junio de 2019

10/10 Excelente

NADEESH

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2019

4/10 Mediocre

Cliente verificado

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Stay was ok. Chalet had been full of flies and was really uncomfortable. Aircons are needed
Se hospedó 3 noches en marzo de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en febrero de 2019

10/10 Excelente

Beata

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2018

8/10 Bueno

Faisal

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
The trails and very scenic. Lodges comfortable and proximity to other areas of interest
Se hospedó 3 noches en agosto de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
The chalet are nice and clean. Reception ladies friendly and helpful. Only complain we're some waiters at breakfast and dinner. incompetent
Se hospedó 4 noches en junio de 2018

10/10 Excelente

Sunil

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very scenic
Enjoyed stay

10/10 Excelente

Shaaheen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

8/10 Bueno

Sandra

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2018

8/10 Bueno

Cheryl

Le gustó: Limpieza, comodidad de la habitación
Renovations taking place - noisy! Could have been delayed until after the school holidays. The shop and restaurants are over priced.
Se hospedó 4 noches en enero de 2018

10/10 Excelente

Raja

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Berg stay
Excellent service from staff.
Se hospedó 2 noches en octubre de 2017

8/10 Bueno

Fiona

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beatiful outdoors weekend
Beautiful views, great comfortable accommodation. Check in was quick and efficient. Fabulous child friendly and family resort.
Se hospedó 2 noches en agosto de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Perfect for familys
This hotel is very good for kids. The location is beatiful and there is a lot things to do around!
Se hospedó 3 noches en junio de 2017

8/10 Bueno

Tracey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We booked for the mothers day lunch at 12.30 however after having our starter and soup when we got to the main course all the vegetables were finished, the chef did bring us roast potatoes but nothing else. We were advised that you were expecting a large party but I feel that this lunch was under catered and certainly not worth R165,00. When we were leaving I asked if there was somebody who could help us get our luggage to the car as we were 3 elderly ladies and it was difficult for us to carry and pull our cases over the grass, nobody arrived. Other than the above we thoroughly enjoyed our stay and felt that the chalet was very comfortable and well appointed.

10/10 Excelente

Imraan

Le gustó: Comodidad de la habitación
No le gustó: Limpieza, estado de la propiedad e instalaciones
Nice stay
It was a great vacation except the 1 chalet we had (booked 3) the downstairs toilet had a really terrible stench. We could not even walk past it if the door was open. Had to call maintenance and only the next morning did they sort out as it was late. I also had a problem with the cleaner in my chalet who had a terrible attitude. Infact it stank more than the toilet so to speak. When we spoke to her she just totally ignored us. I had to call the supervisor who I must say came very promptly and apologized. Other than that everything else was just perfect and we really had a great time. The resort is spot on when it comes to entertainment especially for the kids.

10/10 Excelente

Hasan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome holiday gad by all young and old...Alpine team are great friendly efficient and helpful people. Keep it up..see you again soon

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Nice holiday with family
Good place with family. Thanks

8/10 Bueno

Cliente verificado

No le gustó: Limpieza

10/10 Excelente

predoshni

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Horrendous Resort
The most terrible treatment we have ever come across from any Resort or Hotel that we have been to. We were first allocated to a most horrendous and filthiest room. Then the service from all sectors of this Resort was pathetic. There was this particular lady by the name of Smangele at the breakfast restaurant who was extremely rude and unhelpful for the entire stay. She does not have any personality or any hospitality at all, she is full of bad attitude. The quality of food was an absolute disaster. We will never set our feet on this horrible Resort. We had an awful stay, period.

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice to get away to the outback
We have stayed two years now. so we must like it

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stunning
Wonderful family orientated resort

2/10 Terrible

Karlien

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Used to be great...
At check-in, they couldn't find my booking, although booked and paid in February 2016. They blamed the booking agent (hotels.com). Resort has visibly deteriorated the past 16 months. Not well maintained at all. White linen and towels old, grey and full of holes. Kitchen blind fell off when trying to close, blind in bathroom can't open unless tied to the window. Went for spa treatments, spa not clean, they do not clean bedding after each client. Upon checkout additional fees were added to my account.

6/10 Aceptable

Tebogo, Johannesburg

No le gustó: Limpieza
Bathrooms not cleaned daily Place could do with revamping

6/10 Aceptable

Nontobeko, Pretoria

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
The staff was friendly and helpful, the food and service was good and we enjoyed the horse riding. The resort does need some work to upgrade it as it has an air of neglect about it; it was rated as a 4star establishment but definitely not feel like one. Guests are expected to do an inventory of the crockery, cutlery and towels in their chalets on checking in and checking out, I have never encountered that in any other 4star establishment and I found it insulting and a waste of time and energy. The resort has bikes on the premises, when the kids went to get some and were told we have to pay to ride them - that seems a bit extortionist. We tried to book a spa treatment when we went to the spa it was deserted, we went to reception to ask about what was going on at the spa they promised to come back to us, which never happened. We had cold water the first night and the following morning, after reporting it to reception it was fixed. We also had stomach bugs, which I believe was from the water because after buying bottled water we felt much better; I suggested to the hotel that they should tell people when they check in or book that they should bring water. Despite the above we enjoyed our stay and loved the quiet and beautiful scenery.

10/10 Excelente

Yajna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
family weekend
Good

6/10 Aceptable

Johannes, Hannover

Le gustó: Limpieza
Nice views, old cabins and extra charges
Magnificent surroundings in the Drakensberg with nice little hiking Trails starting just next to the cabins. Good infrastructure with a Shop, Pool, Tennis and Sqash courts, Putt Putt etc. Cabins are a bit small specifically if you want to go with 4 or more people. Kitchen, dining and living room areas are poorly layouted and space is very limited. The entire interior is old and could do with a General makeover. What we did not like at all were the extra charges for things like baby cots. We only occupied 2 out of 6 beds in the cabins, still the additional camp cot came at a significant extra charge (I think it was R50 per day). Same applies to Braai facilities which can be rented out at R80 per night. Otherwise we had a lovely time there and would probably go again to this areas, but probably try another resort/Hotel of which you find many close by.