2 restaurants, breakfast served

Opiniones sobre Radisson Hotel President Old Town Istanbul

Radisson Hotel President Old Town Istanbul
Tiyatro Caddesi, No. 25, Beyazit, Istanbul, Istanbul

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 489 de 1004 opiniones" "
Evaluación: 8 - Bueno. 360 de 1004 opiniones" "
Evaluación: 6 - Aceptable. 85 de 1004 opiniones" "
Evaluación: 4 - Mediocre. 36 de 1004 opiniones" "
Evaluación: 2 - Terrible. 34 de 1004 opiniones" "

9,0/10

Limpieza

8,8/10

Personal y atención

8,4/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Roberto

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se puede mejorar mucho la prestación, ofreciendo un desayuno más variable y en el restaurante, pueden mejorar la variedad de comidas y atención del personal.
Se hospedó 2 noches en abril de 2024
Respuesta de Azim Rauf el 4 may. 2024
Dear Ms,Roberto,Firstly, I want to extend our heartfelt gratitude for taking the time to provide us with your valuable feedback. Your insights are incredibly important to us as they enable us to continually enhance the guest experience.We're delighted to hear that you enjoyed your stay with us, and we're particularly grateful for your positive remarks. However, we also understand that there are areas where we can improve, and your suggestions regarding our breakfast offerings and the variety of meals in the restaurant have not gone unnoticed.Rest assured, your feedback has been shared with our team, and we're committed to taking proactive steps to address these areas of improvement. Your satisfaction is our utmost priority, and we're dedicated to ensuring that each guest receives the exceptional service they deserve.Once again, thank you for choosing to stay with us and for sharing your thoughts. We look forward to welcoming you back soon and exceeding your expectations in every aspect of your stay." Azim Rauf, Guest Relations Department.

8/10 Bueno

Federico

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
CREO QUE NECESITA UN POCO DE REMODELACION
Se hospedó 2 noches en septiembre de 2023
Respuesta de Azim Mohammed el 12 oct. 2023
Dear Guest Federico,Thank you for your review regarding your stay in our hotel and We took note of your valuable comment and will work on it. We are happy that you had nice holiday. Looking forward to welcome you back.Best Regards, Azim Guest Relations Agent

10/10 Excelente

Eugenia Ma

Se hospedó 3 noches en mayo de 2023
Respuesta de Yasin ÖZ el 18 jun. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Lurecia M

Se hospedó 1 noche en abril de 2023
Respuesta de Guest Experiences Department el 22 abr. 2023
Dear Guest Lurecia M, Warm Greetings from the city of two continents, Istanbul! Thank you very much for a very wonderful review shared with us. We love to hear how our esteemed guests experienced enjoyable moments with us and feel so proud to convey these positive notes to our team. Hoping to welcome you back with us soon, we remain at your disposal for any kind of query or need you might have. Best regards, Guest Experiences Department

10/10 Excelente

Amarilis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Visita a Estambul
Muy buen recibimiento, el personal muy afable y colaborador incluso me prestaron una tarjeta para usar el transporte público que me sirvió muchísimo Recomiendo este hotel también por su excelente ubicación cerca de todas las atracciones y , a pocos metros del tram El hotel muy acogedor y los restaurantes con una vista espectacular y muy buen servicio y comida
Se hospedó 6 noches en enero de 2023
Respuesta de Kayra Özcan el 1 feb. 2023
Dear Guest Amarilis,Thank you so much for your kind words, they come as a great reward for all our efforts. We appreciate your kind words regarding our hotel in general. I will share your review with our staff. We are all so happy that you have chosen our hotel and you will always be welcomed back.Kind RegardsKayra ÖzcanGuest Experiences Manager

10/10 Excelente

Mauricio, San Diego

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buena localización y buen servicio.
Se hospedó 2 noches en octubre de 2022
Respuesta de Guest Relation Team el 11 oct. 2022
Dear Mr Mauricio, we are thankful for your rate.

10/10 Excelente

Arie

Se hospedó 2 noches en julio de 2022

10/10 Excelente

Maria

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo estuvo bien
Se hospedó 1 noche en mayo de 2022
Respuesta de Kayra Özcan el 9 jun. 2022
Dear Guest Maria, Thank you for taking the time to share your experiences. It was a true pleasure for us to read your feedback and we are glad to hear that we were able to meet your expectations. Your nice and memorable stay is our first priority and the best award. We look forward to welcoming you back here in the near future. Kind Regards, Kayra Özcan Guest Experiences Manager

8/10 Bueno

juan luis onate

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
me gusto por su situacion, cerca de casi todo. El personal super amable. Desayuno muy bueno.
Se hospedó 12 noches en mayo de 2022
Respuesta de Kayra Özcan el 13 jun. 2022
Dear Guest Juan Luis Onate, Thank you for your feedback regarding your stay in our hotel. Thank you for highlighting our friendly staff. We try to do our best for the guests. We hope you will come to us again in the nearest future. Best Regards, Kayra Özcan Guest Experiences Manager

10/10 Excelente

SILVANA

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 5 noches en febrero de 2022
Respuesta de Kayra Özcan el 9 mar. 2022
Dear Guest Silvana, Thank you for chosing our hotel for your recent stay. Thank you for a best rate. We are so happy that we could meet with your expections. We hope to welcome you again in the nearest future. Best Regards, Kayra Özcan Guest Experiences Manager

10/10 Excelente

Maria

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El mejor sitio pars quedarse e Estambul es este. A 2 cuadras del Gran Bazar, a 1 cuadra del Tram, caminando se puede ir a Santa Sophia...
Se hospedó 3 noches en noviembre de 2021
Respuesta de Kayra Özcan el 16 nov. 2021
Dear Guest Maria, Thank you for your nice feedback after your recent stay in our hotel. Thank you for highlighting our location and we appreciate your gorgeous comment about our hotel in general. We hope to welcome you back. Best Regards, Kayra Özcan Guest Experiences Manager

10/10 Excelente

Manuel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
El personal muy calificado y amable siempre con los huéspedes. Felicitaciones
Se hospedó 2 noches en octubre de 2021
Respuesta de Kayra Özcan el 11 oct. 2021
Dear Guest Manuel, Thank you so much for your kind words, they come as a great reward for all our efforts. We appreciate your kind words regarding our staff and the holet in general. I will share your review with our staff. We are all so happy that you have chosen our hotel and you will always be welcomed back. Kind Regards Kayra Özcan Guest Experiences Manager

10/10 Excelente

Margarita

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Os visitare pronto de nuevo
No es la primera vez q me alojo en este hotel y esta vez queria hacerles un regalo a mis familiares y elegí este hotel porque aparte de estar centrico ,el personal es muy profesional.
Se hospedó 6 noches en septiembre de 2021
Respuesta de Kayra Özcan el 5 oct. 2021
Dear Guest Margarita, Thank you very much for your gorgeous comment about your stay in our hotel. We are so happy that the work of our staff was so much appreciated. I have already shared your nice comment with all the staff, which is great motivator for all of us. Thank you again for the warm words regarding our hotel. We would be delighted to welcome you again for another splendid stay. Best Regards, Kayra Özcan Guest Experiences Manager

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Especialmente la amabilidad del personal y su emplazamiento.
Se hospedó 5 noches en diciembre de 2019
Respuesta de Radisson President Beyazit Hotel el 22 mar. 2021
Dear Guest, Thank you for choosing Radisson President Beyazit Hotel for your stay in İstanbul. We are so happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. We hope to welcome you back in Radisson President Beyazit Hotel İstanbul soon! Best regards, Özgün ORAL

6/10 Aceptable

PapaNoel, Begur

Viajó por negocios
Le gustó: Limpieza
No es para tirar cohetes Servicio de maletas algo pesimo Un personal algo descontrolado No regresaria
Se hospedó 1 noche en diciembre de 2020
Respuesta de Radisson President Beyazit Hotel el 27 dic. 2020
Dear Valued Guest, Firstly we want to thank you for your kind interest to Radisson President Beyazit Hotel. Could you please give us more details about the service that you did not like so we can check it more deeply? Please reach us from out hotel official e-mail adress. Best Regards. Ozgun ORAL Front Office Mananger.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en octubre de 2020
Respuesta de Radisson Hotel President Beyazit Istanbul el 26 oct. 2020
Dear Valued Guest, Thank you very much for staying with us and for your nice pointing. We are happy to meet you and looking forward to host you again in the near future. Best Regards, Sumerya Karaca Sales Department

10/10 Excelente

jaime

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buen hotel
Excelente, el servicio la atencion, en general todo me pareció muy bien
Se hospedó 1 noche en enero de 2020
Respuesta de The President Hotel el 9 ene. 2020
Estimado Invitado,   Gracias por compartir esta excelente reseña y calificación de su experiencia reciente con nosotros en The President Hotel İstanbul. Me alegró leer que ha apreciado a nuestro amable personal que lo recibió. Esperamos darle la bienvenida en el futuro cercano. Atentamente,

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en octubre de 2019
Respuesta de The President Hotel el 9 oct. 2019
Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

10/10 Excelente

Mabel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente ubicación, habitaciones cómodas
El hotel está muy bien ubicado, a pasos del Gran Bazar, y del metro. Podés ir a pie a los lugares de interés.Las habitaciones no son muy amplias, pero están cómodas, y muy bien equipadas. Muy bueno el colchón.Excelente atención. Desayuno bueno. Muy limpio.
Se hospedó 2 noches en septiembre de 2019
Respuesta de The President Hotel el 3 oct. 2019
Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

8/10 Bueno

Juan M

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bien el hotel. Complicado llegar.
Llegar al hotel fue muy complicado. Deberían de darle a Lis taxistas del aeropuerto un mapa de cómo llegar
Se hospedó 2 noches en septiembre de 2019
Respuesta de The President Hotel el 3 oct. 2019
Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en septiembre de 2019
Respuesta de The President Hotel el 13 sept. 2019
Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

8/10 Bueno

JOSEP MARIA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en agosto de 2019
Respuesta de The President Hotel el 8 sept. 2019
Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

8/10 Bueno

MARIA DOLORES

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buena ubicación
Habitación muy cómoda Restaurante en la terraza muy agradable, con muy buenas vistas. No tienen servicio de transporte al aeropuerto, como dicen en su página web
Se hospedó 6 noches en agosto de 2019
Respuesta de The President Hotel el 29 ago. 2019
Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente atención de todo el personal, muy atentos
Se hospedó 4 noches en agosto de 2019
Respuesta de The President Hotel el 18 ago. 2019
Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
esta muy céntrico y el personal agradable. Buen desayuno. Buena cama de 2metrosx2metros
Se hospedó 12 noches en junio de 2019
Respuesta de The President Hotel el 13 jul. 2019
Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

10/10 Excelente

Karla

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en junio de 2019
Respuesta de The President Hotel el 26 jun. 2019
Dear Valued Guest, We are delighted you chose to stay with us and are committed to providing you with the level of service you have come to expect. Please let me or any of our staff know if there is anything you might need to make your stay as enjoyable and memorable as possible. Thanks again for selecting BEST BESTERN PLUS THE PRESIDENT HOTEL. Sincerely, Oya Uğuzluoğlu(Mrs) Guest Representative

8/10 Bueno

JUAN CARLOS

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cómodo y moderno
Me encanta este hotel. Es moderno y tiene todo lo que necesitas. El wifi funciona bien y el personal es muy atenta. Sirven una comida muy rica, arroz con cordero fantástico. Podrían mejorar en la comunicación, el personal debería hablar al menos inglés. Muy amables y serviciales. Viví una estancia muy agradable.
Se hospedó 1 noche en mayo de 2019
Respuesta de The President Hotel el 31 may. 2019
Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios
Habitación increíblemente reducida . Súper incomoda . O pasas tú o pasan tus maletas
Se hospedó 2 noches en abril de 2019
Respuesta de The President Hotel el 3 may. 2019
Dear Valued Guest, We are delighted you chose to stay with us and are committed to providing you with the level of service you have come to expect. Please let me or any of our staff know if there is anything you might need to make your stay as enjoyable and memorable as possible. Thanks again for selecting BEST BESTERN PLUS THE PRESIDENT HOTEL. Hotel Management

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención
Se hospedó 4 noches en abril de 2019
Respuesta de BW President Hotel el 24 abr. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Aceptable

Rodrigo

Le gustó: Limpieza
No le gustó: Personal y atención, comodidad de la habitación
Malo, no volvería.
El hotel no tiene ninguna relación con las fotos publicadas. Es absolutamente inferior a lo que se presenta a través de su publicidad. A su vez, el área donde se encuentra ubicado es un mal sector, con poca limpieza y muchas personas en situación de calle. El hotel no cuenta con varios servicios, por ejemplo, en mi caso quise solicitar un taxi y tuve como respuesta que no llegaban taxis al lugar. Por trabajo viajo a Estambul constantemente y para mí es el peor hotel en el cual me he quedado.
Se hospedó 11 noches en abril de 2019
Respuesta de The President Hotel el 19 abr. 2019
Estimado invitado, Gracias por elegir BW President Hotel. Sus comentarios son muy valiosos para nosotros. Sin embargo, el problema con el taxi no tiene nada que ver con nuestro hotel. Esto puede suceder a veces debido al tráfico. Durante su estancia, mencionó su satisfacción y no informó ningún problema. Estaremos evaluando sus puntos de vista para aumentar nuestros estándares, sinceramente Gestión hotelera

10/10 Excelente

Alejandro

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel muy recomendable
Situación fantástica, hotel adecuado con un buen desayuno. El personal un 10
Se hospedó 2 noches en abril de 2019
Respuesta de President Hotel el 10 abr. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buena localización y los empleados muy amables.
Se hospedó 5 noches en marzo de 2019
Respuesta de The President Hotel el 30 abr. 2019
Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

10/10 Excelente

Juan Ignacio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel, a metros del gran bazar
El hotel es muy bueno, con servicios de primer nivel y un personal amable, profesional, que cuida de todos los detalles para hacer de la estadía en Estambul, una experiencia memorable. Si tengo la suerte de volver a esta ciudad, ciertamente volvería a alojarme en este hotel.
Se hospedó 5 noches en febrero de 2019
Respuesta de The President Hotel el 23 feb. 2019
Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

10/10 Excelente

EDUARDO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bien ubicado
Todo bien y muy buena ubicacion
Se hospedó 1 noche en enero de 2019
Respuesta de The President Hotel el 26 ene. 2019
Daer Valued Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards Hotel Management

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Estupendo y fantástico hotel tanto en calidad del mismo (buenas habitaciones, desayuno muy variado , limpio y confortable) como en atencion y amabilidad del personal (dispuesto a ayudar, atento y resolutivo) , esta en una zona para hacer turismo inmejorable , con muchos restaurantes y comercio y una entrada al Gran Bazar , el travia esta muy cerca y a tan solo dos paradas de Santa Sofia y la Mezquita Azul y en el mismo hotel facilitan la tarjeta de transporte imprescindible para el transporte público Hotel altamente recomendable y una experiencia maravillosa No olvidar sacar el visado antes de ir por internet
Se hospedó 4 noches en diciembre de 2018
Respuesta de BW President Hotel el 1 may. 2019
Dear Valued Guest, First of all, we would like to take this opportunity to thank you very much for your kind interest to Best Western Plus The President Hotel, Istanbul. We will be pleased serving you always. Sincerely Yours, Oya Uğuzluoğlu (Mrs) Guest Representative

10/10 Excelente

Miguel, Zaragoza

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel a un minuto del Gran Bazar y a pocos minutos andando de los sitios turísticos. Si atraviesas el Gran Bazar se llega enseguida al Puerto /Eminonu
Se hospedó 5 noches en octubre de 2018
Respuesta de Selami Taşkın (Mr) Guest Relations Manager el 1 may. 2019
Dear Valued Guest Miguel, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “BW Plus THE PRESIDENT HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honor for us that you had a pleasant accommodation experience with us. We appreciate taking your valuable time for your encouraging sincere feedback about us and our services. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again. Sincerely Yours, Selami Taşkın (Mr) Guest Relations Manager

10/10 Excelente

DEYANIRA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente eleccion en Estambul.
El hotel esta muy bien ubicado, no es el mas lujoso hotel pero su excelente servicio y su comida hicieron muy placentera nuestra estadia, caminando llegas a las atracciones turisticas mas importantes de Estambul, el tranvia a 2 cuadras, lo mas destacable, el personal, felicitaciones, tienen un equipo excepcional.
Se hospedó 1 noche en octubre de 2018
Respuesta de Selami Taşkın (Mr) Guest Relations Manager el 10 oct. 2018
Dear Valued Guest Deyanira, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “BW Plus THE PRESIDENT HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honor for us that you had a pleasant accommodation experience with us. We appreciate taking your valuable time for your encouraging sincere feedback about us and our services. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again. Sincerely Yours, Selami Taşkın (Mr) Guest Relations Manager

10/10 Excelente

Adela Elena María

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Iré un mi próximo viaje
Excelente el hotel, muy bien ubicado, muy buena la atención en la recepción y personal de limpieza y excelente el desayuno
Se hospedó 3 noches en julio de 2018
Respuesta de Selami Taşkın (Mr) Guest Relations Manager el 27 ago. 2018
Dear Valued Guest Adela Elena On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “BW Plus THE PRESIDENT HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honor for us that you had a pleasant accommodation experience with us. We appreciate taking your valuable time for your encouraging sincere feedback about us and our services. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again. Sincerely Yours, Selami Taşkın (Mr) Guest Relations Manager

10/10 Excelente

MIGUELZRZ

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
hotel muy bien situado, calidad precio muy buena
Este hotel está a 2´ del Gran Bazar y de una parada del tranvía. Hotel muy bien conservado, desayuno muy variado y con buenos productos. Habitaciones bastante amplias y limpias ( hay habitaciones más grandes y otras de menor tamaño) Amabilidad de todo el personal pero destaca sobre todo la del Guest Relations Manager del hotel. Sin duda repetiré
Se hospedó 1 noche en marzo de 2018
Respuesta de osman berk el 5 abr. 2018
Thank you for your review of recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excelente

Roberto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en marzo de 2018
Respuesta de Selami Taşkın (Mr) Guest Relations Manager el 12 mar. 2018
Dear Valued Guest Roberto, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We are honored that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your encouraging feedback about us and our services We are pleased & honored serving you. We always look forward to your next arrival for new opportunities for serving you more. We wish you a HEALTHY, SUCCESSFUL and HAPPY 2018 with your loved ones. Sincerely Yours, Selami Taşkın (Mr) Guest Relations Manager

6/10 Aceptable

martha, españa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente ubicacion. Terraza muy bonita con vistas
Bajo mi punto de vista falta algo de actividades, musica o un lugar para pasar un rato cuando regresas de ver los atractivos culturales. Personal es agradable y profesional.
Se hospedó 5 noches en diciembre de 2017
Respuesta de Selami Taşkın (Mr) Guest Relations Manager el 2 ene. 2018
Dear Valued Guest On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW Plus THE PRESIDENT HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We are honored that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your feedback about us and our services We are pleased & honored serving you. We always look forward to your next arrival for new opportunities for serving you more. We wish you a HEALTHY, SUCCESSFUL and HAPPY NEW YEAR 2018 with your loved ones. Sincerely Yours, Selami Taşkın (Mr) Guest Relations Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Dear Guest , Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW The President Hotel hospitality from the hearts. It has been our pleasure having you as our guests and we look forward to welcoming you back “home” in the near future. Kindest Regards, Atakan ALTUĞ General Manager BEST WESTERN PLUS THE PRESIDENT HOTEL

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Hotel cómodo junto al Gran Bazar
Hotel cómodo en general. Lo peor, el colapso en el desayuno. No había mesas suficientes para todos y el personal no organizaba el caos. Lo mejor, el hotel tiene un english pub muy agradable en el lobby donde acabamos muchos días tomando algo. Hotel recomendable
Respuesta de Gülseren Vatansever el 2 sept. 2015
Dear Guest, thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “BEST WESTERN PLUS THE PRESIDENT”. We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, next time you visit Istanbul Best regards Gülseren Vatansever General Manager BEST WESTERN PLUS THE PRESIDENT

8/10 Bueno

Jose Isaias, Colombia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comodo cerca al gran bazar
Muy cerca al gran bazar. caminando se puede ir a las mezquitas, unos 20 o 25 minutos y se va apreciando la cultura turca. vista espectacular de Estambul desde la terraza.
Respuesta de Gerente General el 22 jul. 2015
Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN PLUS THE PRESIDENT”. Thank you for giving your time to write your ideas about the hotel and your accommodation here. We appreciate your kindly comments on BEST WESTERN PLUS THE PRESIDENT HOTEL. We give importance to our guests’ comments. We are glad that we have reached our goals providing you the service of your standards and becoming your choice in Istanbul. We will be always honoured to see you again at BW The President Hotel for your next trip to Istanbul. Kindest Regards, Gülseren Vatansever General Manager BEST WESTERN PLUS THE PRESIDENT

8/10 Bueno

Rodrigo, Buenos Aires

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
muy buena ubicación, desayuno excelente, standard
Muy buena ubicación, mi habitacion con vista al mar, a dos cuadras del gran bazar y cercano al golden horn. Excelente desayuno, hotel internacional.
Respuesta de Gerente General el 29 abr. 2015
Dear Guest, thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “BEST WESTERN PLUS THE PRESIDENT”. We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, next time you visit Istanbul Best regards Gülseren Vatansever General Manager BEST WESTERN PLUS THE PRESIDENT

8/10 Bueno

Adnan

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was easily accessible
Se hospedó 4 noches en abril de 2024
Respuesta de Azim Rauf el 30 abr. 2024
Dear Mr,Adnan,Thank you for choosing to stay at our hotel during your recent visit. We are thrilled to hear that you had a wonderful experience with us. We strive to provide exceptional service and a comfortable stay for all our guests, and it's great to know that we succeeded during your time with us.We truly appreciate your feedback and hope to have the pleasure of welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Warm regards,Azim Rauf,Guest Relations Department.

10/10 Excelente

Jillian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location, in a quiet area but still a 15 minute walk from the main sights of Sultanahmet. Good quality, reasonably priced food at the both the restaurant and for room service. Cocktails at the English Pub actually were cheaper than every other restaurant we visited during our stay. Staff were really helpful, especially when my husband injured his arm. They let us call our travel insurance company from the reception phones for free, and found us cheap taxis which didn't over charge to get us to the hospital, and later the airport. We also had an issue with a bad smell in our room after checking in, and we were moved to a new room very quickly when this was unable to be resolved. There was a smart TV in the room which connected to streaming services like NetFlix and Disney . A staff member even came into our room immediately at 10pm to fix an issue with this TV. Great views from the breakfast room and restaurant. Only slight negatives were a leaky shower in the bathroom and inconsistent variety of hot breakfast items. Some days it was turkish breakfast pastries and potato rostis, other days it was bizarre items you wouldn't normally eat for breakfast like french fries and onion rings instead!
Se hospedó 6 noches en abril de 2024
Respuesta de Sarah EL OUALI, Guest Relations Officer el 28 abr. 2024
Dear Jillian,Thank you for choosing to stay with us and for sharing your detailed feedback. We're thrilled to hear that you enjoyed our convenient location, the quality and affordability of our food, and the helpfulness of our staff, especially during challenging situations.We are so glad that we could assist you with your husband's issue and hope that he will get well soon. Your feedback is valuable to us, and we will address the issues you experienced with the shower and the inconsistency in the hot breakfast items to ensure a more enjoyable stay for our guests.We're pleased to hear that you appreciated the quick resolution of the bad smell in your room and the prompt assistance with the smart TV. It's our goal to provide a comfortable and enjoyable experience for all our guests, and we're glad we could meet your expectations in these aspects.We hope to have the opportunity to welcome you back for another great stay. If there's anything else we can do to improve your experience, please don't hesitate to let us know.Warm regards,Sarah El OualiGuest Relation DepartmentRadisson President Old Town

10/10 Excelente

ENMA

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved this hotel. Its location is a walking distance of the main attractions 👍… Food, staff and service are fantastic!! Employees went beyond my imagination to help us. Highly recommend this hotel 🙌🙌
Se hospedó 4 noches en abril de 2024
Respuesta de Sarah EL OUALI, Guest Relations Officer el 26 abr. 2024
Dear Enma,Thank you so much for your wonderful review! We're thrilled to hear that you loved our hotel and that our location was convenient for you to explore the main attractions. Providing fantastic food, service, and staff is our priority, and we're delighted that we could exceed your expectations.It's great to hear that our employees went beyond your imagination to help you during your stay. We strive to provide exceptional service, and we're pleased that our team could make your stay memorable.We truly appreciate your recommendation and hope to welcome you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please let us know.Warm regards,Sarah El OualiGuest Relation DepartmentRadisson President Old Town

10/10 Excelente

Oliver

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Top
Se hospedó 2 noches en abril de 2024
Respuesta de Sarah EL OUALI, Guest Relations Officer el 26 abr. 2024
Dear Oliver,Thank you for your kind words! We're thrilled to hear that you had a top experience at our hotel. Providing exceptional service and ensuring our guests have a wonderful stay is our priority, and we're delighted that we could meet your expectations.We hope to welcome you back for another top-notch stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,Sarah El OualiGuest Relation DepartmentRadisson President Old Town

2/10 Terrible

Bill

Se hospedó 2 noches en abril de 2024
Respuesta de Azim Rauf el 30 abr. 2024
Dear Mr, Bill, I hope this message finds you well.I wanted to take a moment to personally reach out and express my sincere apologies for any shortcomings you may have experienced during your recent stay with us at Radisson President Old Town. We take great pride in providing exceptional service and ensuring that each guest's experience exceeds expectations.Your feedback is incredibly important to us, and we were disappointed to see your rating without any accompanying comments. We understand that every guest's experience is unique, and we strive to address any issues promptly and effectively.If there are any specific concerns or areas where we fell short, we would greatly appreciate the opportunity to learn more so that we can make the necessary improvements. Your satisfaction is our top priority, and we are committed to ensuring that your future visits are nothing short of exceptional.Please feel free to reach out to us if you would like to discuss your stay further or if there is anything we can do to make amends.Thank you for choosing Radisson President Old Town, and we sincerely hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Azim Rauf , Guest Relations Department.