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Opiniones sobre La Quinta Inn & Suites by Wyndham Irvine Spectrum

2.5 out of 5
La Quinta Inn & Suites by Wyndham Irvine Spectrum
14972 Sand Canyon Ave, Irvine, CA

Opiniones

6,6
Evaluación: 10 - Excelente. 305 de 1062 opiniones" "
Evaluación: 8 - Bueno. 233 de 1062 opiniones" "
Evaluación: 6 - Aceptable. 170 de 1062 opiniones" "
Evaluación: 4 - Mediocre. 178 de 1062 opiniones" "
Evaluación: 2 - Terrible. 176 de 1062 opiniones" "

6,8/10

Limpieza

7,8/10

Personal y atención

6,4/10

Servicios

6,2/10

Estado de la propiedad e instalaciones

6,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Jose Antonio Santoyo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property is modern and clean but need to let visitors know there is a railroad passing nearby.
Se hospedó 1 noche en mayo de 2024
Respuesta de GM el 7 may. 2024
Dear Jose,Thank you for your valuable feedback. We are pleased to hear that you appreciated the modern and clean aspects of our hotel. We understand your concern about the nearby railroad and will strive to improve our communication about this detail. We look forward to welcoming you back in the future for an even better experience.Warm regards,Hotel Management

10/10 Excelente

Arisbette Martinez

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo ok
Se hospedó 5 noches en abril de 2024
Respuesta de GM el 9 abr. 2024
Dear Arisbette,Thank you for your positive feedback. We're thrilled to hear that everything was to your satisfaction during your stay with us. We always strive to provide a comfortable and enjoyable experience for our guests. Looking forward to welcoming you back soon!Warm regards,Hotel Management

10/10 Excelente

Omar

Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team el 20 mar. 2024
Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

4/10 Mediocre

Ana

No le gustó: Estado de la propiedad e instalaciones
Algunos empleados no son amables, instalsciones feas y sin wifi
Se hospedó 3 noches en enero de 2024
Respuesta de GM el 28 ene. 2024
Dear Ana,We're deeply sorry to hear about your experience. Your feedback is essential to us and we appreciate you sharing it. We're working diligently to improve our staff's friendliness and our facilities' appearance. We also acknowledge the wifi issue and are fervently addressing it. We hope you'll give us another chance to provide you with the exceptional service we're known for.

6/10 Aceptable

Edgar

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Un poco viejo
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM el 29 dic. 2023
Dear Edgar,Thank you for choosing our hotel for your stay, and for taking the time to share your feedback. We appreciate your input and apologize if any aspects of our property didn't meet your expectations. Your comments are valuable to us as we strive to improve. We hope to have the opportunity to welcome you again soon.Warm regards,Hotel Management

2/10 Terrible

Kelly vanesa

Se hospedó 1 noche en diciembre de 2023
Respuesta de GM el 18 ene. 2024
Dear Kelly vanesa,We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. Your satisfaction is our top priority, and we would like to address your concerns. However, since your rating didn't include specific comments, we kindly request more details to better understand and improve our services. Thank you for bringing this to our attention.Warm regards,Hotel Management

10/10 Excelente

José Luis

Le gustó: Limpieza
Se hospedó 2 noches en noviembre de 2023
Respuesta de GM el 21 nov. 2023
Dear José,Thank you for taking the time to rate your recent stay with us. We appreciate your positive feedback and are delighted to see that you had a satisfactory experience. Your satisfaction is important to us, and we look forward to welcoming you back for another excellent stay.

8/10 Bueno

Patricia

Se hospedó 1 noche en octubre de 2023
Respuesta de GM el 20 nov. 2023
Dear Patricia,Thank you for taking the time to provide your rating. We appreciate your feedback and are pleased to see that your overall experience met your expectations. We look forward to the opportunity to welcome you back for another positive stay.

6/10 Aceptable

Laura

Se hospedó 2 noches en octubre de 2023
Respuesta de GM el 16 nov. 2023
Dear Laura,Thank you for taking the time to share your feedback. We appreciate your honest evaluation, and we're committed to continuously improving our services. If there are specific areas where you believe we can enhance your experience, please feel free to share them with us. We value your input and hope to have the opportunity to better meet your expectations in the future.

10/10 Excelente

María

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy bien
Se hospedó 1 noche en marzo de 2023
Respuesta de Hotel Mangement el 5 abr. 2023
Thank you so much for staying with us. Thank you for your feedback. We hope to see you again soon.

10/10 Excelente

Margarita

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
El personal muy amable
Se hospedó 5 noches en marzo de 2023
Respuesta de Hotel Mangement el 5 abr. 2023
Thank you so much for staying with us. Thank you for your feedback. We hope to see you again soon.

10/10 Excelente

Alejandro

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo muy bien las instalaciones y el servicio
Se hospedó 1 noche en enero de 2023
Respuesta de Hotel Mangement el 25 ene. 2023
Thank you so much for staying with us. We're glad to hear you enjoyed your stay. Thank you for your feedback. We hope to see you again soon.

8/10 Bueno

Giovanni

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Esta agradable. El carpet un poco viejo y algo sucio.
Se hospedó 2 noches en diciembre de 2022
Respuesta de Hotel Mangement el 12 dic. 2022
Thank you so much for staying with us. Thank you for your feedback. We hope to see you again soon.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
La limpieza estuvo bien pero el edigicio estaba en remodelacion
Se hospedó 1 noche en noviembre de 2022
Respuesta de Hotel Mangement el 15 nov. 2022
Muchas gracias por quedarse con nosotros. Gracias por tus comentarios. Esperamos volver a verte pronto.

10/10 Excelente

mauricio

Se hospedó 1 noche en octubre de 2022
Respuesta de Hotel Mangement el 14 oct. 2022
Thank you so much for staying with us. We're glad to hear you enjoyed your stay. Thank you for your feedback. We hope to see you again soon.

10/10 Excelente

Fabiola

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Otto

Se hospedó 1 noche en agosto de 2022

6/10 Aceptable

Oswaldo, Denver

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Debería limpiar todos los dia
Se hospedó 2 noches en junio de 2022
Respuesta de Assistant General Manager el 28 jun. 2022
Me alegra saber que disfrutó de su estancia en general con nosotros. Tenga la seguridad de que proporcionamos el servicio de limpieza diario a pedido. Esperamos tenerlo con nosotros nuevamente en el futuro. Gracias por tu reseña.

2/10 Terrible

Felipe

Viajó con su pareja
No le gustó: Limpieza, estado de la propiedad e instalaciones
No me gusto nada y me molesto que no fueran a tender la cama y la carpeta muy sucia y el lugar tenía un olor feo
Se hospedó 2 noches en marzo de 2022
Respuesta de Assistant General Manager el 4 abr. 2022
Me entristece saber de los problemas de limpieza que experimentó durante su estadía con nosotros. Tenga la seguridad de que estamos tomando las medidas adecuadas para abordar este problema con nuestro equipo de limpieza a fin de brindar un mejor servicio en el futuro. Gracias por tu reseña.

10/10 Excelente

Mayra Janneth

Se hospedó 1 noche en febrero de 2022
Respuesta de Assistant General Manager el 11 mar. 2022
I am glad you enjoyed your overall stay with us. We look forward to having you with us again in the future. Thank you for your review.

10/10 Excelente

Mauricio

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
todo muy tranquilo
Se hospedó 2 noches en febrero de 2022
Respuesta de Assistant General Manager el 11 mar. 2022
Me alegro de que haya disfrutado de su estancia en general con nosotros. Esperamos tenerlo con nosotros nuevamente en el futuro. Gracias por tu reseña.

8/10 Bueno

Francisco

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Regular estancia
Fue una estancia rápida de un día muy bien ubicado para lo que necesitábamos. No es una gran opción por el precio pero es lo que había disponible
Se hospedó 1 noche en diciembre de 2021
Respuesta de Assistant General Manager el 24 dic. 2021
Me alegra saber que disfrutó de su estadía general con nosotros. Agradecemos sus comentarios sobre los precios, ya que mejoramos continuamente los servicios que brindamos. Gracias por tu reseña.

10/10 Excelente

Cynthia, san ysidro

Viajó con su familia y niños pequeños, Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice place, I will be back soon!
Se hospedó 2 noches en noviembre de 2021
Respuesta de Assistant General Manager el 24 dic. 2021
I am glad to hear that you enjoyed your overall stay with us. We look forward to having you with us again in the future. Thank you for your review.

2/10 Terrible

Norma

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Trbajadors ospedados drinking extremely loud, 1am and 5am
Se hospedó 1 noche en octubre de 2021
Respuesta de Assistant General Manager el 21 oct. 2021
Me entristece saber del problema de ruido que experimentó con las habitaciones vecinas. Tenga la seguridad de que estamos tomando las medidas necesarias para mejorar el problema del ruido en las habitaciones vecinas a fin de evitar que esto ocurra en el futuro. Gracias por tu reseña.

8/10 Bueno

Rafael

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bonito lugar
Se hospedó 1 noche en agosto de 2021
Respuesta de Assistant General Manager el 4 oct. 2021
Me alegra saber que su estadía con nosotros fue hermosa. Esperamos tenerlo nuevamente con nosotros en el futuro. Gracias por tu reseña.

10/10 Excelente

Rigoberto

Se hospedó 2 noches en agosto de 2021
Respuesta de Assistant General Manager el 4 oct. 2021
I am glad to hear that you enjoyed your overall stay with us. We look forward to having you with us again in the future. Thank you for your review.

8/10 Bueno

Hugo Rolando

Viajó con su familia
Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en junio de 2021
Respuesta de Assistant General Manager el 1 jul. 2021
I am glad to hear that you found your overall stay with us to be enjoyable. We look forward to having you with us again in the future. Thank you for your review.

10/10 Excelente

ANNA, Laguna Beach

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
LGBTQ friendly and respectful
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Robert, Yorba Linda

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel does not offer an extended check-out time. The first hotel I ever stayed at that didn't honor an extended check out time. The hotel is also run down and does not fit the neighborhood it's in. Irvine is a beautiful city and does not need junk hotels like this one. Never again do I ever stay at a La Quinta Hotel.
Se hospedó 2 noches en mayo de 2024
Respuesta de GM el 15 may. 2024
Dear Robert,We are genuinely sorry to hear about your experience. Our goal is always to provide a pleasant stay, and it's clear we fell short in your case. We appreciate your feedback and assure you it will be used to improve our services and refurbish our facilities. We would love another chance to provide you with the excellent experience that many of our guests have enjoyed.Warm regards,Hotel Management

8/10 Bueno

Julio

Viajó con su pareja
Le gustó: Personal y atención
Facility needs upgrading
Se hospedó 2 noches en mayo de 2024
Respuesta de GM el 15 may. 2024
Dear Julio,Thank you for taking the time to share your valuable feedback. We're thrilled to hear you enjoyed your stay. Your comments regarding our facilities have been noted and will be considered as we continually strive to improve our guests' experience. We hope to welcome you back to our hotel in the future.Warm regards,Hotel Management

10/10 Excelente

Hossein

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de GM el 15 may. 2024
Dear Hossein,Thank you for your generous 5-star rating! We're thrilled to see that you enjoyed your stay at our hotel. We strive to provide our guests with top-notch service and your rating reaffirms the hard work we put in. We look forward to welcoming you back on your next visit!Warm regards,Hotel Management

2/10 Terrible

Rowella

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Found a roach in the fridge; next door guests were screaming and yelling all night (walls are very thin); place is dirty. Felt unsafe staying here; very ghetto.
Se hospedó 1 noche en mayo de 2024
Respuesta de GM el 13 may. 2024
Dear Rowella,We're truly sorry to hear about your experience and sincerely apologize for any discomfort caused. We take your feedback seriously and are already working on improvements. Our aim is to provide a comfortable and pleasant stay for all our guests. Thank you for bringing these issues to our attention.Warm regards,Hotel Management

10/10 Excelente

Teresa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de GM el 14 may. 2024
Dear Teresa,Thank you for your generous 5-star rating. We're thrilled to know that you had a wonderful experience at our hotel. Your feedback is valuable to us and we look forward to welcoming you back in the future. Your satisfaction is our top priority. Thanks again!Warm regards,Hotel Management

4/10 Mediocre

Charise

No le gustó: Limpieza, estado de la propiedad e instalaciones
Whole room smell the smoking and stinky everywhere
Se hospedó 3 noches en mayo de 2024
Respuesta de GM el 12 may. 2024
Dear Charise,We're sorry to hear about your experience. We strive to maintain a clean and fresh environment for our guests, and it seems we fell short during your stay. We appreciate your feedback and will address this issue promptly. We hope you'll give us another chance to provide a more comfortable experience in the future.Warm regards,Hotel Management

8/10 Bueno

Neneng kusumawati

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and clean
Se hospedó 3 noches en mayo de 2024
Respuesta de GM el 10 may. 2024
Dear Neneng,Thank you for taking the time to share your positive feedback about our hotel. We are pleased to hear that you found our facilities to be nice and clean. We strive to provide our guests with the most comfortable and enjoyable stay possible. We look forward to welcoming you back soon for an even better experience. Warm regards,Hotel Management

10/10 Excelente

Azsha

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de GM el 9 may. 2024
Dear Azsha,Thank you for rating us with 5 stars! We're delighted you enjoyed your stay with us. Your rating is a testament to our team's dedication to providing exceptional service. We hope to have the pleasure of welcoming you back in the future. Warm regards,Hotel Management

10/10 Excelente

Beatrice

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de GM el 8 may. 2024
Dear Beatrice, Thank you for leaving us a 5-star rating! We're thrilled to see that you enjoyed your stay with us. We strive to provide our guests with the best experience possible and your rating tells us we're on the right track. We hope to welcome you back again soon. Warm regards,Hotel Management

6/10 Aceptable

Marcos

Le gustó: Personal y atención
Service was great, felt very valued as a customer. The hotel itself is in need of some updates and upgrades. There are no extra outlets in the room so I had to unplug something in order to charge something. It’s a comfortable stay however very basic and a bit outdated.
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 7 may. 2024
Dear Marcos,We appreciate your feedback and are delighted you enjoyed our service. We're continually striving to enhance our guest experience, so your notes about updates and upgrades are truly valuable. We're looking into additional outlets for guest convenience. We hope to welcome you back soon to display our improvements. Thank you for choosing us!Warm regards,Hotel Management

2/10 Terrible

Eric

Viajó con su pareja, Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The toilet is flooded. No room service. Not recommend
Se hospedó 2 noches en mayo de 2024
Respuesta de GM el 6 may. 2024
Dear Eric,We're sincerely sorry to hear about your experience. Your comfort is our top priority and we regret that we fell short this time. We appreciate your feedback and assure you that we are taking immediate steps to rectify the issues you've highlighted. We hope you will give us another chance to serve you better in the future.Warm regards,Hotel Management

2/10 Terrible

Victor

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
U guys have bed bugs. Seriously.
Se hospedó 1 noche en mayo de 2024
Respuesta de GM el 5 may. 2024
Dear Victor,We're truly sorry to hear about your experience. At our hotel, guest satisfaction is our top priority and we take concerns about cleanliness very seriously. We're investigating the issue and will take necessary measures to ensure this does not happen again. We value your feedback and hope for a chance to make things right in the future.Warm regards,Hotel Management

8/10 Bueno

Patrick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de GM el 6 may. 2024
Dear Patrick,Thank you for taking the time to rate your stay at our hotel. We're glad to see you had a positive experience. We always strive to provide the best possible service and we'd love to hear any feedback or suggestions you might have. We hope to welcome you back soon for an even better experience. Thank you again for choosing our hotel!Warm regards,Hotel Management

6/10 Aceptable

Juan Pablo Garcia

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
I like the fact that the socver complex is nearby, I usually stay in La Quinta when we come to Irvine!!
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 29 abr. 2024
Dear Juan Pablo,Thank you for your review and for choosing us during your visits to Irvine. We're delighted to hear our proximity to the soccer complex suits your needs. We look forward to welcoming you back to La Quinta on your next trip. Safe travels!Warm regards,Hotel Management

10/10 Excelente

Holly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This stay was quite nice. No disturbances, friendly staff. Easy check in
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 29 abr. 2024
Dear Holly,Thank you for your positive feedback. We're thrilled to hear that you enjoyed your stay and found our check-in process easy and our staff friendly. It's wonderful to know that we were able to provide a peaceful and enjoyable experience for you. We look forward to welcoming you back on your next visit.Warm regards,Hotel Management

8/10 Bueno

Simeon

Viajó por negocios
Le gustó: Limpieza, personal y atención
I was mostly just looking for a place to sleep for the night and the room fit the bill. The staff was kind, responsive, and helpful, but the room itself had a couple of issues. One of the wall lamps was only just hanging together by a threaded bolt, the refrigerator did not work, and light switches were in unexpected places. It got the job done and I'll stay there again if the need arises, but I can't give it a strong reccomendation.
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 28 abr. 2024
Dear Simeon,Thank you for taking the time to share your experience. We're delighted to hear that our staff's service met your expectations. Your feedback regarding the room's condition is invaluable and will be addressed to enhance our future guests' experience. We look forward to having another opportunity to serve you better in the future.Warm regards,Hotel Management

10/10 Excelente

Thuy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Checking in was fast and the front desk person was super nice.
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 28 abr. 2024
Dear Thuy,Thank you for taking the time to share your positive experience at our hotel. We’re thrilled to hear that you found our check-in process efficient and our front desk staff welcoming. Your kind words truly inspire us to continue delivering top-notch service to our valued guests. We can't wait to welcome you back!Warm regards,Hotel Management

2/10 Terrible

Michael

No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 28 abr. 2024
Dear Michael,We are sorry to see your 1-star rating. We are committed to providing our guests with an exceptional experience, and it seems we fell short this time. We would appreciate if you could share more details about your experience. Your feedback will be invaluable in helping us improve. We hope to have the opportunity to serve you better in the future.Warm regards,Hotel Management

10/10 Excelente

NATALIE

Se hospedó 2 noches en abril de 2024
Respuesta de GM el 15 may. 2024
Dear Natalie, Thank you for your 5-star rating! We're thrilled to know that you enjoyed your stay with us. We always strive to provide excellent amenities and service to our guests. We hope to welcome you back soon for another memorable experience. Thanks again for choosing our hotel.Warm regards,Hotel Management

4/10 Mediocre

Fayki

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
No shampoo, conditioner, or body wash when I arrived. Lots of weirdly taped up doors that made it look ghetto. Blow dryer didn’t work, tv didn’t work, lamp turned off halfway into stay, the most annoying part was keys stopped working every night, I had to go the desk and get new ones every night. If you want to sleep in a bit (until 9 to 10), don’t expect your room to get cleaned that day.
Se hospedó 3 noches en abril de 2024
Respuesta de GM el 24 abr. 2024
Dear Fayki, We sincerely apologize for the inconveniences you experienced during your stay. Your feedback is invaluable in improving our services. We understand the importance of a comfortable, hassle-free stay and are sorry to hear that we fell short. We're addressing your concerns about the amenities and our maintenance team is reviewing the issues you mentioned. We hope you'll consider giving us another opportunity to serve you better in the future.Warm regards,Hotel Management

10/10 Excelente

Winston

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 20 abr. 2024
Dear Winston,Thank you for your 5-star rating! We're delighted to know that you found everything to your satisfaction during your stay with us. Your satisfaction is our priority and we hope to continually exceed your expectations. Looking forward to welcoming you back at our hotel on your next visit.Warm regards,Hotel Management

4/10 Mediocre

Laura

Viajó con su pareja
Le gustó: Personal y atención
The bed had fleas
Se hospedó 2 noches en abril de 2024
Respuesta de GM el 24 abr. 2024
Dear Laura,We're truly sorry to hear about your experience. At our hotel, we take the comfort and health of our guests very seriously. Please accept our deepest apologies for any discomfort caused. We have noted your feedback and have initiated a thorough investigation. Your experience will certainly guide our efforts to improve. We hope you'll consider giving us another opportunity to serve you better in the future. Warm regards,Hotel Management