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Opiniones sobre Pier South Resort, Autograph Collection by Marriott

4 out of 5
Pier South Resort, Autograph Collection by Marriott
800 Seacoast Dr, Imperial Beach, CA

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 559 de 1002 opiniones" "
Evaluación: 8 - Bueno. 233 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 103 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 48 de 1002 opiniones" "
Evaluación: 2 - Terrible. 59 de 1002 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

8,0/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Manuel

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2024
Respuesta de Pier South el 12 ene. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Êdgar

Le gustó: Limpieza, personal y atención, servicios
best option
Se hospedó 3 noches en noviembre de 2023
Respuesta de Pier South el 11 nov. 2023
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

2/10 Terrible

Sergio Bruno

No le gustó: Servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Vanessa

Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Adrian

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ubicación frente al mar y las instalaciones amplias y cómodas no me gustó que te cobren el estacionamiento
Se hospedó 2 noches en febrero de 2022

4/10 Mediocre

salejh

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
decepcionante ¡¡¡¡
el hotel se encuentra sin personal y esta muy mal cuidado ,en la zona donde se encuentra no hay nada , aunque cuenta con magnifica playa por no tener personal , no hay toallas ,limpieza etc...
Se hospedó 4 noches en julio de 2021
Respuesta de Luis Sarabia- Front Office Manager el 8 ago. 2021
Le agradezco que se tome el tiempo para dejar esta reseña, pasaré esta información a los canales adecuados para que podamos evitar que esto vuelva a ocurrir en futuros huéspedes. Debe haber personal disponible para ayudarlo las 24 horas del día, pero se limita a los servicios diarios de limpieza.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en mayo de 2021

10/10 Excelente

GABRIEL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente Hotel
Se hospedó 2 noches en febrero de 2020
Respuesta de Todd Husted, General Manager el 19 feb. 2020
Thank you so much for submitting your perfect 10 rating!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
Se hospedó 1 noche en enero de 2020

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Turistas ruidosos hablar a recepción para que los callen
Se hospedó 3 noches en junio de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2019
Respuesta de Todd Husted, General Manager el 9 abr. 2019
Thank you for submitting your 5 star rating!

10/10 Excelente

Carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Espectacular.
Espectacular! la habitacion maravillosa, la vista hermosa, la tranquilidad sin igual, la playa muy limpia, el restaurante delicioso. Solo tener en cuenta el estacionamiento ya que a pesar de pagar una tarifa considetable no esta incluido, pero volveria mil veces.
Se hospedó 1 noche en septiembre de 2018
Respuesta de Todd Husted, General Manager el 19 sept. 2018
¡Gracias por enviar una crítica tan maravillosa! Estamos emocionados por su visita de regreso

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
Mi estancia en Pier South
El Hotel está muy lindo, las habitaciones muy cómodas los empleados de la recepción muy bien. Excepto que no puedes descansar, se oye todo lo que pasa en el piso de arriba, las 2 primeras noches hubo ruidos desde la noche hasta la madrugada, la tercera estaba tan cansada que caí muerta y ni oí. No se me aviso hasta que me mandaron la confirmación de los 20 dolares de cargo diarios. El valet parking otros 25 diarios, porque alrededor del hotel no puedes dejar tu auto estacionado en la noche. Alrededor del hotel no hay nada que valga la pena. algunos empleados del Valet (Erick) bastante desatento. tienen qué mejorar!
Se hospedó 4 noches en mayo de 2018
Respuesta de Todd Husted, General Manager el 4 jun. 2018
Gracias por enviarnos tu opinión honesta. Agradecemos los elogios para el personal, sin embargo, vamos a considerar la atención del servicio de valet. Nos mantenemos a un nivel mucho más alto y esperamos brindarle una mejor experiencia cuando regrese.

10/10 Excelente

fanny

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Un hotel hermoso y cómodo
Excelente, me gusta mucho .

10/10 Excelente

sergio omar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy lindo hotel y de destacar a la Sra Gabriela que me soluciono un problema de la habitación rápidamente y de manera eficaz

10/10 Excelente

fanny, Phoenix AZ

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Doctora Fanny Doran
Me gusto muchísimo el Hotel, su servicio excelente y la ubicación de lo mejor

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente Hotel!!
Excelente hotel!!!! Atención excelente!!! Al frente de la playa!!!

8/10 Bueno

Lisa

Le gustó: Estado de la propiedad e instalaciones
Every thing good it just the cooks burned are chicken and I managed for food over thirty years, rules of thumb if you wouldn’t eat it don’t serve it!! And a waitress took her time setting us !! When she had nothing to do but talk!! The rest of are stay is good
Se hospedó 2 noches en mayo de 2024

4/10 Mediocre

Bharath

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Dirty room carpets and flies with a bonus of cleaning supplies cart making loud sounds
Se hospedó 2 noches en mayo de 2024
Respuesta de Pier South el 14 may. 2024
Dear Guest,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I understand that you were dissatisfied with the cleanliness. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

8/10 Bueno

Erwin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Pier South el 14 may. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful room and ocean view and great hospitality staff! I just finding like the flies outside of my room and a few inside my room :(
Se hospedó 2 noches en mayo de 2024
Respuesta de Pier South el 10 may. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Karalee

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We absolutely loved our stay here. Ocean right out our balcony, fabulous food, we wish we could have stayed longer!
Se hospedó 3 noches en abril de 2024
Respuesta de Pier South el 1 may. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

haiwen

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room is very clean and super spacious with nice ocean view. Front desk staff are very pleasant and friendly. Tracey in the front desk is truly exceptional. She is so kind and goes above and beyond to make sure customers can have the best experience possible at the hotel.
Se hospedó 4 noches en abril de 2024
Respuesta de Pier South el 19 abr. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Charles

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff is as wonderful as always
Se hospedó 3 noches en abril de 2024
Respuesta de Pier South el 15 abr. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

6/10 Aceptable

David

Se hospedó 2 noches en abril de 2024
Respuesta de Pier South el 3 may. 2024
Dear Guest,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I understand that you were dissatisfied with your stay.. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

10/10 Excelente

Douglas

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Donnell is the most kind, thoughtful, helpful employee I’ve ever met in the hotel business. This hotel is so clean and beautiful. The rooms are spacious and newly decorated. The location is absolutely perfect right on the beach. I loved it!
Se hospedó 1 noche en marzo de 2024
Respuesta de Pier South el 8 abr. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely phenomenal stay here. The service, the amenities, the walkability, and the beautiful beach made it such an amazing vacation.
Se hospedó 1 noche en marzo de 2024
Respuesta de Pier South el 3 abr. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Richard

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
If you are looking at staying ON THE BEACH, this is a hotel that will not disappoint. Unfortunately there were No Swimming signs as soon as we hit the beach (no issue of the hotel itself). Walking the 1500' pier was a must. Quiet hotel in a safer neighborhood. Unless you valet, your only option was to park on the street. Very nice staff that was helpful and friendly. A little disappointed with the pool, but you are ON THE OCEAN so why do you need a pool anyway. Have fun and soak in the rays!!!
Se hospedó 2 noches en marzo de 2024
Respuesta de Pier South el 1 abr. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Nicholas

Se hospedó 1 noche en marzo de 2024
Respuesta de Pier South el 1 abr. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Megan

Viajó con su pareja
Le gustó: Servicios
Great spot to stay and wonderful service!! If you have transportation or are okay with ride sharing into other neighborhoods then you’re golden, as far as getting to great restaurants and activities, the area around the hotel is pretty lowkey, when it comes to “things to do”. Location is beautiful and when they say “ocean front, they mean it. If you’re just looking to go to the beach though. This is the spot!
Se hospedó 2 noches en marzo de 2024
Respuesta de Pier South el 28 mar. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Amanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Pier South el 26 mar. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Kristen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great view from our 3rd floor “Ocean View” living room. Nice balcony with comfortable chairs on it. Living room comfortable and stylish design. Bedroom was separate and didn’t have view - it let in a little too much light since the window had shutters with gaps between the slats and the breezeway outside was lit. Fantastic Happy Hour sunset on the roof each night. Great customer set ice too - overall we had a fun getaway weekend!
Se hospedó 2 noches en marzo de 2024
Respuesta de Pier South el 12 mar. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Karen

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Pier South el 4 mar. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Gabe

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The view from the room was amazing
Se hospedó 1 noche en febrero de 2024
Respuesta de Pier South el 12 feb. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Fernando

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Great Hotel. Great friendly staff. They made the stay great.
Se hospedó 1 noche en febrero de 2024
Respuesta de Pier South el 6 feb. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Martin

Le gustó: Limpieza, personal y atención
Se hospedó 7 noches en enero de 2024
Respuesta de Pier South el 26 ene. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

8/10 Bueno

Christian

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place incredible view decent facilities
Se hospedó 1 noche en enero de 2024
Respuesta de Pier South el 22 ene. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Erik

Se hospedó 1 noche en enero de 2024
Respuesta de Pier South el 22 ene. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Pamela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Respuesta de Pier South el 12 feb. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

4/10 Mediocre

Jared James

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Pier South el 31 ene. 2024
Dear Guest,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I understand that you were dissatisfied with the overall stay based on the scoring. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

10/10 Excelente

Keoa

Le gustó: Limpieza, servicios
Se hospedó 1 noche en diciembre de 2023
Respuesta de Pier South el 23 dic. 2023
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Terry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Pier South el 19 dic. 2023
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Stephen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Pier South el 15 dic. 2023
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

8/10 Bueno

Heston

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ocean front ciews
Great stay. Check in staff were wonderful. Amazing room, love staying here. Breakfast at restaurant was excellent. Elevator was out and we were on 4th floor, so a little bummer. All in all very great
Se hospedó 2 noches en diciembre de 2023
Respuesta de Pier South el 5 dic. 2023
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area. We apologize for any inconvenience the elevator outage has caused. Thank you,Hotel Management Team

10/10 Excelente

Ivan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cute
Se hospedó 1 noche en noviembre de 2023
Respuesta de Pier South el 1 dic. 2023
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

C., Reston

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, amenities and service Highly recommend.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Pier South el 1 dic. 2023
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

David

Nice hotel
Se hospedó 1 noche en noviembre de 2023
Respuesta de Pier South el 23 nov. 2023
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios
Nice hotel
Se hospedó 4 noches en noviembre de 2023
Respuesta de Pier South el 24 nov. 2023
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

jason

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location is great. close to the pier. Nice little shops in the surrounding area. Staff was great. Will be rebooking when I visit the area again.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Pier South el 22 nov. 2023
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Jessica

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What a marvelous experience!!! Mr. Jones was an absolute professional, approachable, kind, respectful, with amazing customer service skills. The entire staff at Pier one and Natasha at Sea Coast 180 restaurant, were absolutely remarkable. I would totally stay here again and would recommend it to anyone. My view from my room was unforgettable!! Stunning! Thank you Mr. Jones, house keeping, Pier one staff and sea coast 180 restaurant for a memorable stay!!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Pier South el 17 nov. 2023
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team