Salón en el lobby

Opiniones sobre Park Inn by Radisson Iloilo

4 out of 5
Park Inn by Radisson Iloilo
SM City Iloilo Complex, Benigno Aquino, Jr. Ave. Brgy Buhang, Mandurriao, Iloilo

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 118 de 196 opiniones" "
Evaluación: 8 - Bueno. 54 de 196 opiniones" "
Evaluación: 6 - Aceptable. 20 de 196 opiniones" "
Evaluación: 4 - Mediocre. 4 de 196 opiniones" "
Evaluación: 2 - Terrible. 0 de 196 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Melanie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close to SM City. I appreciate the 1 hour late checkout.
Se hospedó 1 noche en mayo de 2024
Respuesta de DM el 26 may. 2024
Dear Melanie,Thank you for your feedback regarding your stay at Park Inn By Radisson Iloilo. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Melissa MestidioDuty ManagerPark Inn By Radisson Iloilo

8/10 Bueno

Germaine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
gut
Se hospedó 1 noche en mayo de 2024
Respuesta de DM el 26 may. 2024
Dear Germaine,Thank you for your feedback regarding your stay at Park Inn By Radisson Iloilo. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Melissa MestidioDuty ManagerPark Inn By Radisson Iloilo

10/10 Excelente

dante

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Smiley and very helpful staff. Great place place to stay. I shall return.
Se hospedó 2 noches en mayo de 2024
Respuesta de Marlon el 20 may. 2024
Dear Dante,Greetings from Park Inn by Radisson Iloilo.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

8/10 Bueno

Rey

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Upon check in, my request for 2 single beds was accommodated. Staff are very and hardworking. Breakfast is delicious. Pool is just right. Convenient when going shopping or dining as they are a few minutes next door.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kristine Mae Paredes - Duty Manager el 18 may. 2024
Dear Rey,Greetings from Park Inn By Radisson Iloilo.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We are delighted to read from your review that you had enjoyed and we also appreciate you pointing out the excellent service you received from our ambassadors.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Kristine Mae ParedesDuty ManagerPark Inn By Radisson Iloilo

10/10 Excelente

JAMES, Fountain

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very Professional!!
Se hospedó 1 noche en febrero de 2024
Respuesta de DM el 12 may. 2024
Dear James,Greetings from Park Inn By Radisson Iloilo.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Melissa MestidioDuty ManagerPark Inn By Radisson Iloilo

10/10 Excelente

JAMES, Fountain

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love this hotel! The minute you walk into this hotel everyone make you feel like an VIP!!
Se hospedó 1 noche en febrero de 2024
Respuesta de DM el 12 may. 2024
Dear James,Greetings from Park Inn By Radisson Iloilo.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Melissa MestidioDuty ManagerPark Inn By Radisson Iloilo

10/10 Excelente

Maria Carmen

Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Maria Carmen

Viajó por negocios
Le gustó: Servicios
Right across SM City which helps with shopping and dining. The location cannot be beat. The staff are so friendly and helpful. Very clean. The only downside will be the toiletries: the dispenser is difficult to operate for those with hand mobility issues. Low quality of the shampoo, conditioner and body wash. Such a shame. I will still use the property but I will bring my own toiletries!!
Se hospedó 2 noches en mayo de 2024
Respuesta de Marlon el 15 may. 2024
Dear Maria Carmen,Greetings from Park Inn By Radisson Iloilo.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

10/10 Excelente

Marivic, Ottawa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Perfectly convenient
Se hospedó 1 noche en mayo de 2024
Respuesta de DM el 8 may. 2024
Dear Marivic,Greetings from Park Inn By Radisson Iloilo.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Melissa MestidioDuty ManagerPark Inn By Radisson Iloilo

6/10 Aceptable

Michael

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to many options - dining and other places where I want to visit.
Se hospedó 1 noche en abril de 2024
Respuesta de Kristine Mae Paredes Duty Manager el 8 abr. 2024
Dear Michael,Greetings from Park Inn by Radisson Iloilo.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Kristine Mae ParedesDuty ManagerPark Inn By Radisson Iloilo

8/10 Bueno

Renee

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and reasonable rates if you book ahead. Breakfast is good. very busy hotel. Attached to a large mall
Se hospedó 5 noches en marzo de 2024
Respuesta de Marlon el 31 mar. 2024
Dear Renee,Greetings from Park Inn By Radisson Iloilo.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

8/10 Bueno

Jacinto Marcelo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I like its location and the convenience offered by the bridge that connects it to SM City.
Se hospedó 3 noches en febrero de 2024
Respuesta de Marlon el 5 mar. 2024
Dear Jacinto Marcelo,Greetings from Park Inn By Radisson Iloilo.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

10/10 Excelente

Roberto J

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hotel is new and very clean.
Se hospedó 1 noche en febrero de 2024
Respuesta de Marlon el 28 feb. 2024
Dear Roberto,Greetings from Park Inn By Radisson Iloilo.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

10/10 Excelente

Jeff

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was fantastic, I would like to thank Melka,Kristine at the front desk ,Genine,Fred at the restaurant Mike,Ryan in the bar and everyone else that I don’t know their names. Sorry if I misspelled anyone’s name,. Everyone was fantastic and made my stay exceptional. I highly recommend and will stay there again when I get to Iloilo City again. The food was so good at the restaurant, I ate every meal at the hotel. ⭐️⭐️⭐️⭐️⭐️
Se hospedó 7 noches en febrero de 2024
Respuesta de Marlon el 26 feb. 2024
Dear Jeff,Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Iloilo . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Iloilo , I look forward to welcoming you back.Sincerely, Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

10/10 Excelente

Norlan

Se hospedó 2 noches en febrero de 2024
Respuesta de Marlon el 24 feb. 2024
Dear Norlan,Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Iloilo . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Iloilo , I look forward to welcoming you back.Sincerely, Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

10/10 Excelente

Angelita, Woodland Hills

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff are very friendly and very welcoming. It has a bridge that's leading to SM a huge mall. Entertainment venues at night are walkable.
Se hospedó 2 noches en febrero de 2024
Respuesta de Marlon el 22 feb. 2024
Dear Angelita,Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Iloilo . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Iloilo , I look forward to welcoming you back.Sincerely, Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

10/10 Excelente

Donald

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All the staff I encountered were extremely pleasant and welcoming.
Se hospedó 3 noches en febrero de 2024
Respuesta de Marlon el 21 feb. 2024
Dear Donald,Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Iloilo . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Iloilo , I look forward to welcoming you back.Sincerely, Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

8/10 Bueno

Mona

Viajó en grupo
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Hotel location great, service and staff awesome BUT towels and other bathroom linens need to be repl
Se hospedó 12 noches en febrero de 2024
Respuesta de Marlon el 20 feb. 2024
Dear Mona,Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Iloilo . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Iloilo , I look forward to welcoming you back.Sincerely, Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
GamiTess
The hotel was nice and clean. It was nice to walk next to sm city Iloilo thru the skywalk. The staff was so nice and friendly. Will definitely come back.
Se hospedó 2 noches en febrero de 2024
Respuesta de Marlon el 19 feb. 2024
Dear GamiTess,Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Iloilo . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Iloilo , I look forward to welcoming you back.Sincerely, Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

10/10 Excelente

Ron

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Marlon el 19 feb. 2024
Dear Ron,Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Iloilo . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Iloilo , I look forward to welcoming you back.Sincerely, Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

8/10 Bueno

loulette

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Location is fantastic.
Se hospedó 2 noches en febrero de 2024
Respuesta de Marlon el 16 feb. 2024
Dear Loulette, Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Iloilo . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Iloilo , I look forward to welcoming you back.Sincerely, Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

10/10 Excelente

VICTOR

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Right next to a mall.
Se hospedó 2 noches en febrero de 2024
Respuesta de Marlon el 20 feb. 2024
Dear Victor,Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Iloilo . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Iloilo , I look forward to welcoming you back.Sincerely, Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

10/10 Excelente

Jeff

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel,with delicious food in the hotel restaurant,courteous and friendly staff which are very welcoming and helpful. Attached to the SM mall and close to Festive Mall and esplanade. This place has it all for a great stay. Highly recommend
Se hospedó 7 noches en febrero de 2024
Respuesta de Marlon el 14 feb. 2024
Dear Jeff,Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Iloilo . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Iloilo , I look forward to welcoming you back.Sincerely, Marlon Manalo Asst. Front Office ManagerPark Inn By Radisson Iloilo

10/10 Excelente

Ron

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2024
Respuesta de Marlon el 15 feb. 2024
Dear Mr. Ron,Greetings from Park Inn By Radisson Iloilo.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

8/10 Bueno

Ofelia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ok stay
It was an overnight stay. The breakfast buffet was disappointing. They served dried fish w/c made the whole place smell.
Se hospedó 1 noche en febrero de 2024
Respuesta de Marlon el 14 feb. 2024
Dear Ofelia, Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Iloilo . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Iloilo , I look forward to welcoming you back.Sincerely, Marlon Manalo Asst. Front Office ManagerPark Inn By Radisson Iloilo

10/10 Excelente

Jezel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Marlon el 14 feb. 2024
Dear Jezel,Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Iloilo . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Iloilo , I look forward to welcoming you back.Sincerely, Marlon Manalo Asst. Front Office ManagerPark Inn By Radisson Iloilo

10/10 Excelente

Aubrey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All good as usual. 😊
Se hospedó 1 noche en febrero de 2024
Respuesta de Marlon el 5 feb. 2024
Dear AubreyThank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Iloilo . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Iloilo , I look forward to welcoming you back.Sincerely, Marlon ManaloAsst. Front ManagerPark Inn By Radisson Iloilo

10/10 Excelente

Makarius

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love the accessibility of the hotel.
Se hospedó 2 noches en enero de 2024
Respuesta de Marlon el 5 feb. 2024
Dear Makarius,Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Iloilo . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Iloilo , I look forward to welcoming you back.Sincerely, Marlon ManaloAsst. Front ManagerPark Inn By Radisson Iloilo

10/10 Excelente

Maurice

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was very nice and is very close to SM City. I only had one issue. We were there for a week. Each day our towel or robe situation changed. The first day we were only missing face towels. It was not a big deal, but noticeable. Breakfast was great. The location was great and we enjoyed our stay.
Se hospedó 7 noches en enero de 2024
Respuesta de Marlon el 28 ene. 2024
Dear Maurice,Greetings from Park Inn By Radisson Iloilo. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Marlon Manalo Asst. Front Office Manager Park Inn By Radisson Iloilo

8/10 Bueno

Johanna

Se hospedó 1 noche en enero de 2024
Respuesta de Kristine el 24 ene. 2024
Dear Ms. Johanna,Greetings from Park In by Radisson Iloilo!Thank you for your feedback regarding your stay at Park Inn By Radisson Iloilo. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Kristine Mae T. ParedesDuty ManagerPark Inn By Radisson Iloilo

8/10 Bueno

Anders

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 2 noches en enero de 2024
Respuesta de Kristine el 21 ene. 2024
Dear Emma Badilla Hedberg,Thank you for your feedback regarding your stay at Park Inn By Radisson Iloilo. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Kristine Mae T. ParedesDuty ManagerPark Inn By Radisson Iloilo

10/10 Excelente

SALVATORE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 14 noches en diciembre de 2023
Respuesta de Marlon el 16 ene. 2024
Dear Salvatore,Greetings from Park Inn By Radisson Iloilo.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

6/10 Aceptable

Joseph

Viajó con su pareja
Le gustó: Limpieza
There's a pedway they promote connecting the hotel to the mall and another area of shops and restaurants. All good but they close access from the pedway to hotel while the restaurants are open???
Se hospedó 1 noche en enero de 2024
Respuesta de Marlon el 16 ene. 2024
Dear Joseph,Greetings from Park Inn By Radisson Iloilo.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

10/10 Excelente

Domingo, Kihei

Se hospedó 1 noche en enero de 2024
Respuesta de Marlon el 5 feb. 2024
Dear Domingo,Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Iloilo . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Iloilo , I look forward to welcoming you back.Sincerely, Marlon ManaloAsst. Front ManagerPark Inn By Radisson Iloilo

10/10 Excelente

Katherine Georgia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to shopping and dining
Se hospedó 2 noches en enero de 2024
Respuesta de Marlon el 16 ene. 2024
Dear Katherine Georgia,Thank you for taking the time to share your feedback from your visit to the Park Inn By Radisson Iloilo . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn By Radisson Iloilo , I look forward to welcoming you back.Sincerely, Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

10/10 Excelente

JAMES

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is a very Professional organization that knows how to care for people.
Se hospedó 2 noches en enero de 2024
Respuesta de Marlon el 16 ene. 2024
Dear James,Greetings from Park Inn By Radisson Iloilo.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

10/10 Excelente

Richard

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Marlon el 16 ene. 2024
Dear Richard,Greetings from Park Inn By Radisson Iloilo.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

6/10 Aceptable

Vee ruth

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Marlon el 9 ene. 2024
Dear Vee RuthGreetings from Park Inn By Radisson Iloilo. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Park Inn By Radisson Iloilo in the near future. Sincerely, Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

4/10 Mediocre

Nelia

Viajó con su familia
No le gustó: Personal y atención, servicios
Easy access to SM but if you have a car, parking is a challenge. Slots always full so you have to wait. Room was ok. It was the breakfast buffet that ruined the experience. We got there at the dining around 830am, there’s barely any food left. We asked and they said they are going to refill so we waited. No refill happened. So we ended up eating whatever scraps left because we were already hungry. And this is christmas morning. There’s a lot of guests yet they did not prepare enough? The table beside us even asked for a manager but the only staff who were there are the waiters and lady at the entrance of dining cafe. Pls improve your customer service and keep up with the expectations for a Radisson brand.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marlon el 31 dic. 2023
Dear Nelia,Greetings from Park Inn By Radisson Iloilo. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Park Inn By Radisson Iloilo in the near future. Sincerely, Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

4/10 Mediocre

cybil

Viajó con su familia y niños pequeños
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
So hard for them to accommodate big families. They cannot guarantee rooms close to each other even if you have paid in advance already and have checked in online. You would only know upon in-person check-in if they are able to put you next to each other. Connecting rooms are also only an option upon check-in. You cannot book it in advance. These are their policies though. So if you're a planner, it's definitely challenging. You would also have to pay extra if you want extra towels. We had a toddler and used the pool so our towels were soaked. They told us that they can only "refill"/ change towels once daily and adding one more is also charged extra. They are really friendly though and tried their very best. I guess Radisson's policies in Iloilo are just absurd. Their other hotels aren't like this - at least the ones i have been to. Rooms are too small as well. There are definitely better options. The only thing good about this hotel is the location. It's attached to SM City so it is really convenient.
Respuesta de Marlon el 31 dic. 2023
Dear Cybil,Greetings from Park Inn By Radisson Iloilo. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Park Inn By Radisson Iloilo in the near future. Sincerely, Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

10/10 Excelente

Joselito

Se hospedó 2 noches en diciembre de 2023
Respuesta de Marlon el 28 dic. 2023
Dear Joselito,Greetings from Park Inn By Radisson Iloilo.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

10/10 Excelente

Benjamin, Rancho Santa Margarita

Se hospedó 12 noches en diciembre de 2023
Respuesta de Marlon el 28 dic. 2023
Dear Benjamin,Greetings from Park Inn By Radisson Iloilo.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Marlon ManaloAsst. Front Office ManagerPark Inn By Radisson Iloilo

8/10 Bueno

stefaan

Se hospedó 1 noche en diciembre de 2023
Respuesta de Marlon el 21 dic. 2023
Dear Stefaan,Greetings from Park Inn By Radisson Iloilo. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Marlon Manalo Asst. Front Office Manager Park Inn By Radisson Iloilo

10/10 Excelente

Dani Jan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ease and convenience. Attached to SM City so just a stroll and you're there. Staff are helpful.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Marlon el 21 dic. 2023
Dear Dani Jan,Greetings from Park Inn By Radisson Iloilo. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Marlon Manalo Asst. Front Office Manager Park Inn By Radisson Iloilo

6/10 Aceptable

Jade

Viajó con su familia
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
No hand towels and face towels in the room. No hot water. Called for service and very slow response. Staff were very nice. Convenient to SM city and restaurants.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Marlon el 21 dic. 2023
Dear Jade,Greetings from Park Inn By Radisson Iloilo. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Marlon Manalo Asst. Front Office Manager Park Inn By Radisson Iloilo

10/10 Excelente

Katherine Georgia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It’s right beside the mall and convenient for shopping and dining. They do have breakfast that is great.
Se hospedó 2 noches en diciembre de 2023
Respuesta de DM el 18 dic. 2023
Dear Katherine Georgia,Thank you for your feedback regarding your stay at Park Inn By Radisson Iloilo. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Melissa MestidioDuty ManagerPark Inn By Radisson Iloilo

8/10 Bueno

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 10 noches en noviembre de 2023
Respuesta de DM el 18 dic. 2023
Dear Thomas,Thank you for your feedback regarding your stay at Park Inn By Radisson Iloilo. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Melissa MestidioDuty ManagerPark Inn By Radisson Iloilo

8/10 Bueno

Maria Lourdes

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel nice and clean. But towels provided was old. Especially towel for bathroom floor. Second day, I don’t have hot water in the shower. Need to call service.
Se hospedó 3 noches en diciembre de 2023
Respuesta de DM el 11 dic. 2023
Dear Maria Lourdes,Thank you for your feedback regarding your stay at Park Inn By Radisson Iloilo. We are pleased to hear that you enjoyed your time with us. On behalf of our entire team at Park Inn By Radisson Iloilo, I apologize for the worries you have shared about your experience at our hotel. I have addressed your concern with our team and I assure you we are working diligently to ensure a similar situation does not reoccur.I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons.Kind regards,Melissa MestidioDuty ManagerPark Inn by Radisson Iloilo

10/10 Excelente

MARCEL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en noviembre de 2023
Respuesta de DM el 6 dic. 2023
Dear Marcel,Thank you for your feedback regarding your stay at Park Inn By Radisson Iloilo. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Melissa MestidioDuty ManagerPark Inn By Radisson Iloilo

10/10 Excelente

Romnie

Se hospedó 1 noche en diciembre de 2023
Respuesta de DM el 6 dic. 2023
Dear Romnie,Thank you for your feedback regarding your stay at Park Inn By Radisson Iloilo. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards,Melissa MestidioDuty ManagerPark Inn By Radisson Iloilo