María, lamentamos sinceramente cualquier dificultad que hayas podido encontrar durante tu estancia. Tenga la seguridad de que ya estamos tomando medidas para mejorar. Estamos encantados de informarle que actualmente estamos realizando una importante renovación que mejorará nuestras medidas generales de limpieza y seguridad, y confiamos en que nuestros futuros huéspedes, incluido usted, apreciarán las mejoras. Con respecto a cualquier cargo adicional que haya encontrado y la disponibilidad de las instalaciones de natación, también revisaremos esos aspectos. Esperamos que lo reconsidere y nos dé la oportunidad de mostrar esta transformación en algún momento en el futuro.

Gregoria, it's regrettable to hear about your less than perfect experience. Please accept our apologies for any shortcomings you faced in terms of dining options and guest service. Be assured, your concerns have been noted and are being taken into consideration.We want to bring to your attention the exciting transformation our property is undergoing. With our substantial renovation plan in progress, we aim to enhance the overall guest experience and address the issues you pointed out.We truly believe that this positive change will offer our guests both fresh dining options and premier customer service. We certainly would appreciate the opportunity to welcome you back in the future, so you can partake in the improvements we're so eagerly anticipating.

Thank you for the wonderful rating, Lisa!It's fantastic you enjoyed your time at Cape Codder Resort & Spa so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

Liliana, es maravilloso escuchar tu comprensión y perspectiva de apoyo durante nuestra transición. En Cape Codder Resort & Spa, nosotros también estamos entusiasmados con el viaje que tenemos por delante, con emocionantes renovaciones en el horizonte para mejorar aún más la experiencia de nuestros huéspedes. Agradecemos su paciencia y esperamos darle la bienvenida nuevamente en el futuro para experimentar los maravillosos cambios que hemos planeado. Bendiciones para usted también.

Juana, te pedimos disculpas por lo que parece una estancia menos que perfecta. Sus comentarios sobre el estado de la habitación y el servicio del restaurante nos permiten abordar áreas que necesitan atención adicional. Es esencial tener en cuenta que nuestro resort se encuentra actualmente en una importante renovación para mejorar la experiencia de los huéspedes. Pronto estaremos encantados de mostrar habitaciones actualizadas, áreas de comedor mejoradas y más. La piscina que disfrutó es solo un adelanto del emocionante futuro de nuestro resort. ¡Así que por favor no nos descarten todavía! Esperamos invitarlo nuevamente para que vea de primera mano nuestro compromiso con excelentes experiencias para los huéspedes.

Jose, your rating informs us that there may have been some aspects of your stay that were not up to expectations. We would like to acknowledge your implied concerns and convey our apologies. We are in the midst of a property wide improvement plan that will hopefully address the issues you encountered. We have high expectations for the future and the advancements we're making should notably elevate the guest experience at our resort. We sincerely hope to have the opportunity to show you these positive changes in the near future.

Thank you for the amazing rating, Sabrina!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Cape Codder Resort & Spa soon!Thanks again for leaving your feedback!

Thank you for the perfect rating, Edgardo!We are very pleased to hear that you had a wonderful stay at Cape Codder Resort & Spa. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

Miguel, it's fantastic to see your perfect rating for Cape Codder Resort & Spa! It's always a pleasure to serve our guests and we're eager for your return.

Thank you for taking the time to leave us a 4/5 rating, Lucy!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Cape Codder Resort & Spa.

Thank you for this excellent rating, Paola!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Cape Codder Resort & Spa! We'd love to host you again someday for yet another unforgettable visit.

Thank you for sharing your feedback, Juan!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

Thanks for the perfect rating, Carlos!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Cape Codder Resort & Spa.

Hello Fausto,Thank you so much for the 10 out of 10 rating. As new owners of the Cape Codder Resort and Spa, we are excited to let you know that we have many plans to update the entire resort so we hope you will continue to come to the resort in the future.Rachel ThayerGeneral Manager

Hola Jenniffer,Estamos muy contentos de saber que disfrutó de su estadía con nosotros. Como parte del nuevo equipo aquí, me complace informarle que tenemos muchos planes para que sus estadías con nosotros sean aún mejores. Actualizaremos todas las áreas de la propiedad y esperamos completar todas las renovaciones para mayo de 2024. Muchas gracias por su calificación de 10 sobre 10 y esperamos tenerlo de regreso para otra estadía.Rachel Thayer - Gerente General

Adan, Thank you so much for staying with us and taking the time to review. I am pleased to see you had an overall pleasant experience. If there is anything I can do to improve on your stay for your next visit, please feel free to call and let me know. Patrick Front Office Manager

Yakairy, it's regrettable to hear that your experience fell short of expectations. We understand that the current state of the property isn't perfect. Exciting times are ahead, though! We are in the midst of a substantial transformation with a 22 million renovation and being under new ownership. It’s thrilling for us to envision the excellent experiences and comfort that await for all our guests soon. We hope you give us the opportunity to welcome you back in the future to see all the positive enhancements.

Kaylee, we genuinely appreciate your feedback. We're so sorry to hear about the issues you faced during your stay, notably with the facilities and experiences you mentioned. We assure you, the concerns you've raised are certainly not representative of the experience we aim to offer our valued guests.Excitingly, we're currently undergoing a major renovation, with a significant investment focused on enhancing all aspects of our resort and providing a better and more satisfying experience. We hope you'll consider a future visit to truly experience the transformation and improvements we envision for our resort.

Ana Clara, we're sorry to hear you had some challenges with your room condition. We appreciate your understanding during this period of exciting transformations. We are currently in the process of a significant renovation endeavor that aims to elevate the guest experience to new levels. We're rather enthusiastic about our future plans, which we believe will rectify the type of concerns you've shared here. We value your feedback and look forward to demonstrating our commitment to improvement during your next stay.

Gretchen, we're thrilled you enjoyed your stay at Cape Codder Resort & Spa, particularly the spacious rooms with waterpark views. We understand your appreciation for a peaceful environment despite the close proximity to the water park. Your compliments on our decor are greatly appreciated. We're excited for our ongoing renovation and we eagerly look forward to sharing those improvements with you on your next visit!

Lois, it's delightful to see your satisfaction with Cape Codder Resort & Spa, particularly during our transformative phase. We're driven by the promise of evolution and are invigorated by our plans for the future. The unfolding 22 million renovation is a testament to our commitment to continually improving and providing an even more superior experience for our valued guests. We eagerly anticipate welcoming you back to experience the elevated comfort and excitement our new and improved spaces will offer.

Jack, we appreciate and value your feedback from your recent visit, and we acknowledge there were challenges encountered. We promise that improvements will cater to the points you highlighted, aiming to exceed guest expectations substantially. We genuinely believe your next visit will provide a more refreshing and satisfying experience that better reflects the value for the price. We appreciate your patience and understanding during this time of growth and change.

Nadiuska, we regret to hear that your experience didn't meet your expectations. We understand it can be challenging during renovation periods and we're genuinely sorry for any inconvenience caused. We're delighted to let you know, though, that we are in the midst of an exciting transformation. Our new ownership is truly investing in the future with a 22 million renovation underway. We're really excited about the changes coming and hope you consider giving us another chance once our enhancements are completed. We're confident you will enjoy the improvements to our resort and spa.

Hello Alexis, it is disappointing to hear about the difficulty surrounding your son's birthday celebration. We understand the importance of such moments and regret any confusion involving the Waterpark's operational hours and pricing. Significant improvements are underway with a substantial renovation to elevate our guest experiences. This includes exciting new features tailored towards creating wonderful family memories. While we know this doesn't change your past experience, we certainly hope it will contribute to considering a future visit. Thank you for your feedback as it helps shape our improvements.

Taciana, we're sorry to hear that your stay didn't meet your expectations. Just know, we're in the middle of huge renovations with our new ownership to craft a truly transformative experience for our guests. We're sincerely excited about the improvements under way and hope to have the opportunity to share these remarkable changes with you on your next visit. The best is yet to come!

Bibine,It's wonderful to hear that you found our location and our team members to be excellent and that your children had a good time. We appreciate your feedback about the need for updates. Here at Cape Codder Resort & Spa, we share your excitement for improvements. We are presently undergoing a comprehensive renovation, guided by an ambitious vision for the future. We're confident this will greatly enhance the overall guest experience. We look forward to welcoming you back again - hopefully, to enjoy our enhanced spaces.

Rosiane, it's lovely to hear you found Cape Codder Resort & Spa to be a hit with the little ones. There's a great deal of excitement amongst us as we move through a significant renovation process with the intention of taking your future experience from great to outstanding! Can't wait to show you all our improvements next time you visit.

Thank you for sharing your thoughts with us, Ermelinda!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Cape Codder Resort & Spa. Thank you and have a lovely day!