Áreas de la propiedad
Ver disponibilidad

Opiniones sobre The Kahala Hotel & Resort

5 out of 5
The Kahala Hotel & Resort
5000 Kahala Ave, Honolulu, HI

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 749 de 1000 opiniones" "
Evaluación: 8 - Bueno. 161 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 52 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 20 de 1000 opiniones" "
Evaluación: 2 - Terrible. 18 de 1000 opiniones" "

9,4/10

Limpieza

9,4/10

Personal y atención

9,2/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Eduardo Jesus

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Pualani Fernandez, Resort Manager el 25 nov. 2023
Thanks for visiting Eduardo!

8/10 Bueno

Bruno

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El hotel está situado en una zona muy tranquila y bonita, y lo suficientemente cerca de todo. El cuarto muy bien, solo que nuestra vista al oceano muy mala, era mas bien vista al estacionamiento. No podía abrir las cortinas.
Se hospedó 3 noches en marzo de 2023
Respuesta de Manager el 23 abr. 2023
Disappointed that we did not meet your expectations regarding the view. Mahalo for the feedback.

10/10 Excelente

Jessica

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved the property The staff was so kind and I couldn’t have asked for a better honey/baby moon. Everything was easy to book. Everyday between turn down service and morning service was great. That always made sure we are comfortable and everything was clean. It is expensive the restaurants and parking ( especially if you are staying on property) I would go back again.
Se hospedó 8 noches en abril de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 13 abr. 2024
Thanks Jessica for celebrating these precious life events with us, congratulations again!!

10/10 Excelente

Gregory

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Best property on the island. Get a Dolphin view if possible as the 3 dolphins onsite were special. We did not get an opportunity to try the Japanese or Italian restaurants but they looked amazing. The Buffett to the two bars were awesome. This property exceeded my expectations with their private beach access. Having Jason at Hertz rental onsite was a new level of customer service. Lastly, Bruno Mars uncle performed in their lounge as we nightcapped over desert and tea. He was amazing! I can’t not say enough about this property… so so much better than the Sheratons and outriggers which I consider the carnival cruise properties of Ohau. This place was special.
Se hospedó 6 noches en marzo de 2024
Respuesta de The Kahala and Resort Manager el 12 abr. 2024
Aloha Gregory, we are so delighted that you have enjoyed your stay with us. Mahalo for sharing your feedback and looking forward to having you again in the near future.

10/10 Excelente

Yin Ling Elaine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 11 abr. 2024
Mahalo!

10/10 Excelente

Tina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice boutique hotel at city centre of Honolulu. The private golf course has nice ocean view. Recommend to book the golf course ahead of time (at lease two weeks in advance to hold a spot because it’s fully occupied).
Se hospedó 4 noches en abril de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 10 abr. 2024
Mahalo Tina for visiting us and the perfect score. Hope you get to visit again soon!

2/10 Terrible

Alex

Se hospedó 4 noches en abril de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 30 abr. 2024
Sorry Alex you didn't enjoy your time with us. We remain available for any assistance we may provide. Mahalo!

8/10 Bueno

Bevan

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was ok
Se hospedó 2 noches en marzo de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 8 abr. 2024
Mahalo!

8/10 Bueno

Satake

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 8 abr. 2024
Mahalo!

10/10 Excelente

Caroline

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay was perfect. The property is beautiful, the staff is kind, helpful and welcoming and the food was incredible. We definitely recommend Kahala
Se hospedó 4 noches en marzo de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 5 abr. 2024
Mahalo Caroline for staying with us!

10/10 Excelente

Mohit

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Best place to stay if traveling with kids, quite and peaceful.
Se hospedó 4 noches en marzo de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 4 abr. 2024
Mahalo Mohit delighted to read you and the family had a great stay with us!

8/10 Bueno

April, Ladera Ranch

Le gustó: Limpieza, personal y atención
Se hospedó 4 noches en marzo de 2024
Respuesta de Bart Van Kerkhove el 22 abr. 2024
Mahalo!

8/10 Bueno

Isaac

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff were excellent. Parking options are expensive and there is no free parking close to resort. The dining options are also expensive and there no vending machines!
Se hospedó 4 noches en marzo de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 4 abr. 2024
Mahalo Isaac for your visit. Thank you for recognizing our friendly staff! Sorry you didn't get to use our sundry store which has some snacks available.

10/10 Excelente

Vanessa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 4 abr. 2024
Mahalo for the perfect score Vanessa!

10/10 Excelente

Lee, Aiea

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was fantastic, spacious and clean. The bathroom was exceptionally large. The bed was very comfortable, made up perfectly. We got a view of the golf course and mountain frombthe large lanai whic wasngreat to have breakfast on
Se hospedó 1 noche en marzo de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 28 mar. 2024
Mahalo Lee for the kind words. Great to hear you enjoyed your stay and spacious rooms. Hope you get to visit again soon!

10/10 Excelente

Debbie A

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place was amazing and the staff was friendly and helpful. I would highly recommend this place for a quite couples retreat. So much to see and do here.
Se hospedó 3 noches en marzo de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 27 mar. 2024
Mahalo for your visit Debbie!

10/10 Excelente

Elie, Hollywood

Se hospedó 1 noche en marzo de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 18 abr. 2024
Mahalo!

6/10 Aceptable

Kevin, Las Vegas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location was very nice - but the service is hit or miss and the property is lacking in a number of areas. We were not offered information to orient us to the property and available services. If the weather is chilly or windy, guests must remain in their room since the property does not offer general indoor locations to relax - other than expensive restaurants.
Se hospedó 4 noches en marzo de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 25 mar. 2024
Thank you Kevin for your review. Sorry we didn't provide you with more details of the resort upon arrival. Happy to read you enjoyed the location of the resort. Sorry you experience some poor weather during your visit.

10/10 Excelente

Jennifer, Glendale

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Bart Van Kerkhove el 19 abr. 2024
Mahalo Jennifer!

10/10 Excelente

Joy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 25 mar. 2024
Thanks Joy for the perfect score!

10/10 Excelente

Akash

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing
Se hospedó 7 noches en marzo de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 26 mar. 2024
Mahalo!

10/10 Excelente

MATTHEW

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quiet stay, helpful staff, very clean beach and well mannered. Could not ask for a better resort to stay at.
Se hospedó 7 noches en marzo de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 20 mar. 2024
Thank you Matthew for the nice review, happy you had a great time!

10/10 Excelente

Jean

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 18 mar. 2024
Mahalo Jean for your visit!

10/10 Excelente

ASAMI

Se hospedó 3 noches en marzo de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 4 abr. 2024
Mahalo!

10/10 Excelente

Nataliia

Se hospedó 7 noches en marzo de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 18 abr. 2024
Mahalo!

10/10 Excelente

John

Viajó con su pareja, Viajó con su familia
One of the most memorable and beautiful resorts we have been too. The staff was amazing and all the amenities in this hidden gem were wonderful. The dolphins in their own environment was such a treat to see every morning. The hotel is older but exudes Old world Charm that many will appreciate. Mahalo until our next visit ❤️
Se hospedó 6 noches en marzo de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 11 mar. 2024
Great to read you had such a good time with us John! Hope we may welcome you back to the resort soon. Mahalo!

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent, throw-back, luxury hotel & resort. Excellent service from friendly, accommodating staff. Excellent guest experience. Definitely recommend.
Se hospedó 13 noches en febrero de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 7 mar. 2024
Mahalo Mark for the kind words and recognizing our staff! Hope you will have the opportunity to visit us again soon!

10/10 Excelente

Leslie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
First time visiting Hawaii and loved the location, away from the crazy busy Waikiki area. The staff at resort were friendly and helpful. Loved our view of the lagoon with the dolphins.
Se hospedó 7 noches en enero de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 5 mar. 2024
Thank you Leslie for staying with us!

8/10 Bueno

William Robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The quiet atmosphere was appreciated! Lovely friendly staff. Pool area is too limited. People coming to pool area and securing chairs then disappearing for hours!😩 food choices are also too loud and some closed two days a week!
Se hospedó 7 noches en febrero de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 29 feb. 2024
Mahalo William for your review and recognizing our friendly staff. Sorry you had issues with the seating around the pool, on future visits please connect with the manager so we can secure you a seat. Hope you get to visit us again soon!

4/10 Mediocre

Bart De

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property is located in a tranquil location, which is unique. However, we are moderately disappointed. 1. The unforeseen 2am false alarm during our stay was anything but a pleasant experience. 2. The facility is in desperate need of modernization and refurbishment. 3. The breakfast menu lacks diversity, as it merely mirrors the offerings available on the buffet, but at a notably higher price point. One might reasonably question why this redundant option is even offered separately. 4. Despite being labeled as "family-friendly," there is a noticeable lack of facilities catering to children. Only a small baby pool and dolphins. This oversight is frankly disappointing. 5. The parking lot does not provide an elevator to the lobby, posing an inconvenience for guests with heavy luggage or mobility challenges.
Se hospedó 6 noches en febrero de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 28 feb. 2024
Thank you for your review and candid feedback. We sincerely apologize for the disturbance by the fire alarm. Fortunately this was determined to be a non-emergency, as we always have the safety of our guests in mind. With our phased refurbishment of the guest rooms we are excited to provide an elevated experience going forward. Sorry as well you didn't get to experience our kids friendly activities such as art class, Hula dance, lei making, ocean life education, etc. which we offer complementary to our guests. Mahalo for your visit, and we hope you will give us another opportunity in the future!

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The Kahala was wonderful! This resort is beautiful, it’s classy, it’s quiet, it’s secluded. The staff is so friendly and courteous! The beach is peaceful and has plenty of room and is not crowded like other resorts Everyone is different, and this resort was one of the nicer ones I have been blessed to stay. I imagine that a lot of folk could not say the same thing, but for us, it was over the top The grounds were so well kept and here in Hawaii I think a lot of folk have a late flight departure, but Kahala has a place to keep your luggage after check out and they have a hospitality area for you to freshen up before you leave inThe late evening. Thank you Kahala for the great time, I hope we get to return ! Mahalo 🙏
Se hospedó 5 noches en febrero de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 28 feb. 2024
Thank you John for giving us a perfect score and the kind words. We are fortunate to be away from the craziness from Waikiki, but still only a 10 minute ride away to go shop and visit. Glad you had a great time and hopefully you get the chance to visit us again soon. Mahalo!

10/10 Excelente

Gary

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect
Se hospedó 5 noches en febrero de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 27 feb. 2024
Thanks Gary!

8/10 Bueno

Paria, Bellevue

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención
Rooms need some upgrade. The carpets are dirty and stained. We also asked for an upgrade for our room or giving a room on upper level but the only option that was available had 400$ differences per night. So basically there was no option provided to us.
Se hospedó 3 noches en febrero de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 27 feb. 2024
Thank you Paria for your visit. Sorry we weren't able to provide an upgrade closer to your room category during your stay. We are completing a phased refurbishment of all the guest rooms right now so hopefully we may welcome you back in the future. Mahalo!

10/10 Excelente

Lea Noriko

Se hospedó 4 noches en febrero de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 20 mar. 2024
Mahalo Lea!

10/10 Excelente

Anna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
BEAUTIFUL location calm quiet beach away from busy Waikiki. Kahala mall close for Whole Foods & Longs & Starbucks, pretty residential area, staff was awesome from front desk to valets.
Se hospedó 4 noches en febrero de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 27 feb. 2024
Thanks for your visit Anna. Appreciate the shoutout about our staff!

10/10 Excelente

John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This resort can easily be the most incredible vacation destination on Oahu. The staff is amazing, friendly and accommodating. The restaurants are superb. The rooms are spacious and clean. There are a couple of things that were not positive. First and foremost, you need to understand that this is a luxury hotel and NOTHING is inexpensive. Food is good but very overpriced. The spa is a little scattered with the therapy rooms separate from check in which is the other side of the resort from the fitness center and steam rooms and spa tubs. But the most noticeable issue is the pool. It is completely overrun by kids. There is nowhere to rest peacefully or relax. The hot tub is always filled with screaming 8 year olds and the pool area is also kid dominated. That is wonderful if you are traveling as a family. But if you are doing a couples romantic getaway, you will not be happy at the pool… so said many to us as we tolerated the kids. It would be wonderful if the pool attendants just managed the hot tub or asked the kids parents to control their own. It would be amazing if they made a few cabanas to isolate a little. But honestly without an actual “adult only” pool… for the money, I will probably go somewhere else next time. Which is sad, because I love this resort.
Respuesta de Bart Van Kerkhove, Front Office Director el 27 feb. 2024
Thank you John for the candid feedback. We want everyone to have a relaxing time, so we are definitely going to address the issues you experienced around the pool. Hopefully you will give us another chance in the future. Thank you as well for recognizing our dedicated staff!!

10/10 Excelente

Takeshi

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
That was my spcial experience.
Se hospedó 2 noches en febrero de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 27 feb. 2024
Mahalo Takeshi for visiting!

10/10 Excelente

Travis Levell

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hotel staff was wonderful the grounds were well kept
Se hospedó 3 noches en febrero de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 27 feb. 2024
Mahalo Travis for the perfect score and comments!

8/10 Bueno

ritsuka

Se hospedó 1 noche en febrero de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 21 mar. 2024
Mahalo Ritsuka!

8/10 Bueno

clara, Irvine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful hotel, in a nice location; we didn’t receive the upgrade for vip status. Limited options for dining or having a coffee or a little Something at the hotel. Music only Thurs-sat Hot tub very small for the amount of people. Very expensive hotel that doesn’t offer amenities accordingly. Nice staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 15 feb. 2024
Thank you Clara for the review and the nice words for our staff. Sorry we weren't able to accommodate a room upgrade for this visit. Hope you get to visit again in the future!

10/10 Excelente

Sherilyn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wanted a quiet beautiful secluded place and KAHALA Resort is that place!!! Very satisfied thank you!
Se hospedó 5 noches en febrero de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 15 feb. 2024
Thanks Sherilyn happy you enjoyed your time with us!

10/10 Excelente

Joshua kenneth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel staff always asked how we were doing and if we needed any recommendations or assistance traveling the island.
Se hospedó 4 noches en enero de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 15 feb. 2024
Mahalo Joshua and thanks for the shoutout about the staff!

10/10 Excelente

Zhu

Se hospedó 2 noches en enero de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 20 mar. 2024
Thanks for the perfect score!

10/10 Excelente

Sandra

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Best service, beautiful location, we enjoyed it all!
Se hospedó 4 noches en enero de 2024
Respuesta de The Kahala Hotel and Resort Manager el 1 feb. 2024
Aloha Sandra! We are delighted that you've enjoyed your stay with us! Mahalo for sharing your feedback!

10/10 Excelente

SHIHO

Se hospedó 2 noches en enero de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 20 mar. 2024
Thank you for your visit Shiho!

10/10 Excelente

Kurtis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 7 noches en enero de 2024
Respuesta de The Kahala Hotel and Resort Manager el 1 feb. 2024
Mahalo for staying with us!

10/10 Excelente

Fusae

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
とても居心地がよく、ゆっくりと過ごせました。
Se hospedó 2 noches en diciembre de 2023
Respuesta de The Kahala Hotel and Resort Manager el 1 feb. 2024
Mahalo Fusae for sharing your feedback! We look forward to having you stay with us in the near future!

10/10 Excelente

Ami

Se hospedó 1 noche en enero de 2024
Respuesta de Bart Van Kerkhove, Front Office Director el 20 mar. 2024
Mahalo Ami!

10/10 Excelente

Adam

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything about the property is top notch! Views and the atmosphere are amazing and the staff was very friendly and eager to help! Definitely would stay here again!
Se hospedó 1 noche en enero de 2024
Respuesta de The Kahala Hotel and Resort Manager el 1 feb. 2024
Aloha Adam! Mahalo for sharing your feedback about your recent stay. We are very delighted knowing you had a great experience with us.

10/10 Excelente

Yao

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoyed the stay
Respuesta de The Kahala Hotel and Resort Manager el 1 feb. 2024
Mahalo Yao for sharing your feedback! We look forward to having you back in the near future.