The measure of an above average family vacation is the amount of time spent relaxing, as opposed to time spent chasing down essential items/service. Granted, every family is different. We used an outside vendor to provide some desired items, toys for example, but frankly, we could have used more. Clearly this property was adequate, but it fell short of meeting our needs as a family with small children. We certainly could have used a broom and/or a vacuum to keep the messes to a minimum. The hot tub was marginally clean at check in and required service that made it unavailable for 24 hours in the middle of our stay - the technician advised against using it due to the chemicals used. The lighting used in the home included too many ‘cold white’ (bright) led bulbs where ‘warm white’ would have been better, in our opinion. The key card we found on a desk for the fitness center did not work, but we subsequently found a second card that did work. Simply put, although the property was adequate and perhaps more than that for some, our family would look elsewhere for a more suitable family friendly accommodation. Notably, because we had an 18-mo old in our group, a few adults spent a lot of time in the home during the week. This made it all the more important to have a rental property that was more than just a place to sleep after a long day on the ski hills. Finally, a special thank you to Rayna at the management company for her efforts in doing her best to meet our needs!