Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 176 de 276 opiniones" "
10 - Excelente
176
Evaluación: 8 - Bueno. 69 de 276 opiniones" "
8 - Bueno
69
Evaluación: 6 - Aceptable. 23 de 276 opiniones" "
6 - Aceptable
23
Evaluación: 4 - Mediocre. 7 de 276 opiniones" "
4 - Mediocre
7
Evaluación: 2 - Terrible. 1 de 276 opiniones" "
2 - Terrible
1
9,4/10
Limpieza
9,2/10
Personal y atención
8,8/10
Servicios
9,2/10
Estado de la propiedad e instalaciones
8,8/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Cliente verificado
12 jul. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gran Servicio de Masajes!!!!
Hotel cómodo, con muy buen desayuno, personal amable y excelente servicio de masajes!!!!
Hay mucha construcción en los alrededores del hotel, sin embargo no hay mucho impacto auditivo. El personal tiene un nivel adecuado de ingles, lo cual hace que la comunicación no sea un reto.
Cliente verificado
Se hospedó 2 noches en julio de 2019
Respuesta de Shangri-La Hotel, Guilin el 22 jul. 2019
Dear value guest,
Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly.
Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.
8/10 Bueno
ana
Viajó con su pareja
14 jun. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
muy buen hotel!! recomendable!!los cuartos muy comodos , los empleados muy amables , muy buen servicio
ana
Se hospedó 2 noches en junio de 2019
Respuesta de Shangri-La Hotel, Guilin el 19 jun. 2019
Dear value guest,
Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly.
Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.
6/10 Aceptable
Cristian
1 abr. 2019
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cristian
Se hospedó 2 noches en marzo de 2019
10/10 Excelente
Cliente verificado
13 nov. 2016
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buen Hotel, muy buen servicio, pero algo lejos del centro
Cliente verificado
4/10 Mediocre
Marcela, Mexico
4 nov. 2013
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Restaurant muy sucio,
El hotel está muy lejos de la ciudad, en medio de la nada. El restaurante muy sucio y con mesas y sillas al estilo convención para los huéspedes que vienen en grandes camiones de turistas ( que son muchos) y la vista del restaurante, bloqueada con muebles de utilería. El servicio lentísimo, para el check in fueron 40 minutos, y eso sin hacer lineas.
Marcela
10/10 Excelente
Anita, Chile
21 may. 2013
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel. Cómodo lindo y con personal muy amable. Volvería
Anita
10/10 Excelente
Cliente verificado
12 dic. 2011
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
10/10 Excelente
thierry
Viajó con su familia
5 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
friendly staff and no hassle
thierry
Se hospedó 2 noches en abril de 2024
10/10 Excelente
Mark
16 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great
Mark
Se hospedó 2 noches en abril de 2024
8/10 Bueno
Lai Shu
Viajó en grupo
23 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff in general are very nice and attentive including front desk, housekeeping, executive lounge as well as the garden lady 万小鳳. All good except Shang Gong where our group dined three or four times but seems understaffed, thus the serving time kept being delayed.
Lai Shu
Se hospedó 3 noches en septiembre de 2023
2/10 Terrible
AZUSA
14 ago. 2023
AZUSA
Se hospedó 1 noche en agosto de 2023
10/10 Excelente
Xia
Viajó con su familia y niños pequeños
16 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel and service. Nice breakfast with variety of options.
Xia
Se hospedó 4 noches en junio de 2023
10/10 Excelente
Chi Yin John
Viajó con su familia
13 may. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
舒服乾淨
Chi Yin John
Se hospedó 3 noches en mayo de 2023
10/10 Excelente
Cliente verificado
Viajó con su familia
27 jul. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en julio de 2021
8/10 Bueno
Victor
Viajó en grupo
21 jul. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing hotel and in good location. Highly recommended for a short stay.
Victor
Se hospedó 2 noches en julio de 2021
10/10 Excelente
Cliente verificado
Viajó con su familia
6 mar. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en febrero de 2021
10/10 Excelente
Cliente verificado
18 feb. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en febrero de 2021
10/10 Excelente
Cliente verificado
Viajó con su familia
5 ene. 2020
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Family fun time
Spent family New Years vacation in Guilin. Had a wonderful time at the Shangri-La hotel. Excellent service and friendly staff.
Cliente verificado
Se hospedó 5 noches en diciembre de 2019
Respuesta de Shangri-La Hotel, Guilin el 6 ene. 2020
Dear value guest,
Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly.
Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel is located about 45 minutes from the airport, situated at the li-river. We had a nice walk along the river this morning.
Vincy
Se hospedó 1 noche en diciembre de 2019
Respuesta de Shangri-La Hotel, Guilin Management Team el 30 dic. 2019
Dear Vincy,
Thank you for staying at our hotel and sharing your positive comments. Shangri-La Hotel Guilin is located near the Yushan Bridge, on the east bank of the Lijiang River (the starting point of the elite section of the Li River Scenic Area in downtown), making you feel like you are in the corner of paradise. Without leaving the hotel, you can enjoy various local snacks at the “Food Booth” in the lobby and experience Guilin culture and custom by participating or watching the Bamboo Dance and Mini Cuengh Shows every Tuesday, Thursday, Saturday and Sunday. Our hotel also has many recreation facilities and activities for children, including Kids Club, Game Lounge, Mini Zoo, Mini Royal train, rock climbing, bumper boats, cobblestone painting, cooking classes, etc., so that children can have full of fun in the hotel every day.
Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.
6/10 Aceptable
JC
Viajó con su familia y niños pequeños
26 dic. 2019
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Staff is helpful, plenty of facilities although quite a bit of extra charges, room is very much Shangri-la standard. However, F&B is quite disappointing. Breakfast selection and taste was poor, staff was not engaged and offers below par services.
JC
Se hospedó 4 noches en diciembre de 2019
Respuesta de Shangri-La Hotel, Guilin Management Team el 30 dic. 2019
Dear value guest,
Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to give your comments. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have a comfortable stay. We have taken note of your comments on our breakfast and staff. Rest assured that actions will be taken to rectify the situation in order to strive for better customer service in the future.
Once again, thank you for your kind comments and regard hotel as the preferred choice of yours in Guilin. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.
10/10 Excelente
Cliente verificado
Viajó en grupo
2 nov. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing Breakfast
Cliente verificado
Se hospedó 2 noches en octubre de 2019
Respuesta de Shangri-La Hotel, Guilin Management Team el 13 nov. 2019
Dear value guest,
Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments on our breakfast, and we will share it with our team accordingly.
Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.
10/10 Excelente
Withbert
30 oct. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Withbert
Se hospedó 3 noches en octubre de 2019
Respuesta de Shangri-La Hotel, Guilin Management Team el 13 nov. 2019
Dear Withbert,
Thank you very much for your rating. It is a pleasure indeed to receive full score from you, and we will work harder to maintain the quality of our servicey.
Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.
10/10 Excelente
Ho Ling, 香港
22 oct. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ho Ling
Se hospedó 3 noches en octubre de 2019
Respuesta de Shangri-La Hotel, Guilin Management Team el 13 nov. 2019
Dear Ho Ling,
Thank you very much for your rating. It is a pleasure indeed to receive full score from you, and we will work harder to maintain the quality of our service.
Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.
10/10 Excelente
VICTOR
20 oct. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
很舒服的酒店
周边环境和这个5星酒店不配。其它什么都好。
VICTOR
Se hospedó 1 noche en octubre de 2019
Respuesta de Shangri-La Hotel, Guilin Management Team el 13 nov. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic, beautiful room. Great staff perfect service
Cliente verificado
Se hospedó 2 noches en abril de 2019
Respuesta de Shangri-La Hotel, Guilin Management Team el 21 nov. 2019
Dear value guest,
Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to leave your comments. We are proud to receive your wonderful comments on our room and service which will be passed to our colleagues accordingly.
Once again, thank you for your kind comments and regard hotel as the preferred choice of yours in Guilin. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.
10/10 Excelente
Cliente verificado
4 oct. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Shangri-La Hotel, Guilin el 11 oct. 2019
Dear value guest,
Thank you for choosing Shangri-La Hotel, Guilin as prefer stay and taking up the time to bring to our attention on the feedback from your experience. It would be deeply appreciated if you would advise us of more details by dropping email at your convenience.
Once again, thank you for your kind comments and regard hotel as the preferred choice of yours in Guilin. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.
6/10 Aceptable
Grainne, Foshan
9 sept. 2019
Le gustó: Limpieza, servicios
No le gustó: Personal y atención, estado de la propiedad e instalaciones
By far the poorest Shangri La that I have ever stayed in, also full of construction.
Entertainment in the evening was excellent, however.
Grainne
Se hospedó 4 noches en septiembre de 2019
Respuesta de Shangri-La Hotel, Guilin el 13 sept. 2019
Dear value guest,
Thank you very much for your recent stay at the Shangri-La Hotel, Guilin and taking up the time to bring to our attention on your unsatisfactory experience.
We are very disappointed that we were not able to meet your expectations during your stay. Once again, thank you for your comments and we sincerely hope that we will have the opportunity to redeem ourselves and welcome you back to Shangri-La Hotel, Guilin in the future.
8/10 Bueno
King Sin
20 ago. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
overall is nice place, just a bit old
King Sin
Se hospedó 1 noche en agosto de 2019
Respuesta de Shangri-La Hotel, Guilin el 23 ago. 2019
Dear value guest,
Thank you for regarding our hotel as the preferred choice of yours in Guilin and taking time to leave your comments. Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have a comfortable stay. We are disappointed that we were not able to meet your expectations during your stay.
Thank you again for your comments. Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.
We welcome comments from our guests in order that we can maintain and improve our services and facilities.
10/10 Excelente
Cliente verificado
17 ago. 2019
Cliente verificado
Se hospedó 8 noches en agosto de 2019
Respuesta de Shangri-La Hotel, Guilin el 19 ago. 2019
Dear value guest,
Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly.
Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.
8/10 Bueno
Lorenzo
13 ago. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great service
The hotel is nice even a little bit old, but we'll maintained. The services provided are great and respect the Shangri La high standards. The personnel is well trained a d good English speaking, included the drivers. All staff very kind and smiling.
Lorenzo
Se hospedó 3 noches en agosto de 2019
Respuesta de Shangri-La Hotel, Guilin el 15 ago. 2019
Dear value guest,
Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly.
Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.
8/10 Bueno
Ta Chun, 台北
13 ago. 2019
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location
Check in was excellent. My room was spotlessly clean and very well appointed. The view was amazing. The staff at the hotel were first class, courteous, faultlessly polite and extremely efficient. I would have liked to have stayed longer and will surely be back
dod
Se hospedó 2 noches en julio de 2019
Respuesta de Shangri-La Hotel, Guilin el 5 ago. 2019
Dear value guest,
Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly.
Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.
8/10 Bueno
Cliente verificado
27 jul. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
不錯!
Cliente verificado
Se hospedó 1 noche en julio de 2019
Respuesta de Shangri-La Hotel, Guilin el 30 jul. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautifully decorated, combining Chinese style motifs with Western comfort. Spacious room and bathroom. Comfortable bed. The hotel picked us up in a transfer van. The trunk perfectly fit 5 carryon suitcases and a few soft bags. He was waiting with a sign just as promised.
Cliente verificado
Se hospedó 1 noche en julio de 2019
Respuesta de Shangri-La Hotel, Guilin el 22 jul. 2019
Dear value guest,
Thank you for staying at our hotel and sharing your positive comments. Shangri-La Hotel Guilin is located near the Yushan Bridge, on the east bank of the Lijiang River (the starting point of the elite section of the Li River Scenic Area in downtown), Celestial enchantment amidst mountain & river vistas
Shangri-La Hotel, Guilin is located on the bank of sparkling Li River, with lush landscaped gardens and unique 'Karst-Scenery' surrounded by mountains.It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly.
Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.
10/10 Excelente
Cliente verificado
Viajó con su pareja
6 jul. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Residing in Beautiful Guilin, Guangxi, the staff endeavoured to my my partners birthday special. I am very thankful and happy about that. Also, the Shang Palace, Chinese restaurant on the group floor was excellent and we visited every night to enjoy nice clean Chinese cuisine.
Cliente verificado
Se hospedó 3 noches en junio de 2019
Respuesta de Shangri-La Hotel, Guilin el 8 jul. 2019
Dear value guest,
Thank you very much for taking up the time to write in regards of your experience. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly.
Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.
10/10 Excelente
Cliente verificado
6 jul. 2019
Cliente verificado
Se hospedó 2 noches en junio de 2019
Respuesta de Shangri-La Hotel, Guilin el 8 jul. 2019
Dear value guest,
Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly.
Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.
8/10 Bueno
Li
4 jul. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Li
Se hospedó 3 noches en junio de 2019
Respuesta de Shangri-La Hotel, Guilin el 8 jul. 2019
Dear value guest,
Thank you very much for your recent stay at the Shangri-La Hotel, Guilin and taking up the time to bring to our attention on your experience. We are very disappointed that we were not able to meet your expectations during your stay.
Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have a comfortable stay. In order to improve our service quality, it would be deeply appreciated if you would advise us of more details by dropping email at your convenience.
Once again, thank you for your comments and we sincerely hope that we will have the opportunity to welcome you back to Shangri-La Hotel, Guilin in the future.
10/10 Excelente
Tomas
3 jul. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Tomas
Se hospedó 2 noches en junio de 2019
Respuesta de Shangri-La Hotel, Guilin el 5 jul. 2019
Dear value guest,
Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly.
Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.
10/10 Excelente
Cliente verificado
2 jul. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 2 noches en junio de 2019
Respuesta de Shangri-La HotelGuilin el 3 jul. 2019
Dear value guest,
Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly.
Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.
4/10 Mediocre
Cliente verificado
30 jun. 2019
Cliente verificado
Se hospedó 2 noches en junio de 2019
Respuesta de Shangri-La Hotel, Guilin el 4 jul. 2019
Dear value guest,
Thank you very much for your recent stay at the Shangri-La Hotel, Guilin and taking up the time to bring to our attention on your experience. We are very disappointed that we were not able to meet your expectations during your stay.
Shangri-La Hotel, Guilin always puts a lot of emphasis on hospitality and customer delights in order to keep our guests have a comfortable stay. In order to improve our service quality, it would be deeply appreciated if you would advise us of more details by dropping email at your convenience.
Once again, thank you for your comments and we sincerely hope that we will have the opportunity to welcome you back to Shangri-La Hotel, Guilin in the future.
10/10 Excelente
Cliente verificado
Viajó con su familia
24 jun. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
樓頂施工期間 有點瑕疵
Cliente verificado
Se hospedó 3 noches en junio de 2019
Respuesta de Shangri-La Hotel, Guilin el 27 jun. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mary
Se hospedó 3 noches en junio de 2019
Respuesta de Shangri-La Hotel, Guilin el 24 jun. 2019
Dear value guest,
Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly.
Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.
10/10 Excelente
Annie, Florida
Viajó con su pareja
19 jun. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was exceptional and the hotel was sparkling clean. Also a great location.
Annie
Se hospedó 1 noche en junio de 2019
Respuesta de Shangri-La Hotel, Guilin el 19 jun. 2019
Dear value guest,
Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly.
Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.
8/10 Bueno
Cliente verificado
Viajó con su familia
18 jun. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My family enjoyed our stay at the Shangri-La Hotel in Guilin very much. The hotel is located right next to the river and the river views (particularly at sunset) were breathtaking. It is located a bit outside of the center of town, but within walking distance (along the river) or a short taxi ride away. While the hotel seemed to be quite full - it seemed empty at the same time. That is both a compliment and a critique - as it was quite tranquil, but also a few areas seemed to be either closed or not in operation. Overall, we would readily stay at this hotel again.
Cliente verificado
Se hospedó 1 noche en junio de 2019
Respuesta de Shangri-La Hotel, Guilin el 21 jun. 2019
Dear value guest,
Thank you for staying at our hotel and sharing your positive comments. Shangri-La Hotel Guilin is located near the Yushan Bridge, on the east bank of the Lijiang River (the starting point of the elite section of the Li River Scenic Area in downtown). Without leaving the hotel, you can enjoy various local snacks at the “Food Booth” in the lobby and experience Guilin culture and custom by participating or watching the Bamboo Dance and Mini Cuengh Shows every Tuesday, Thursday, Saturday and Sunday.
Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.
10/10 Excelente
Cliente verificado
14 jun. 2019
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cliente verificado
Se hospedó 3 noches en junio de 2019
Respuesta de Shangri-La Hotel, Guilin el 19 jun. 2019
Dear value guest,
Thank you very much for taking up the time to write in regards of your recent stay. It is a pleasure indeed to receive such wonderful comments from you, and your encouraging comments will be passed on to our team accordingly.
Look forward to welcome you back to Shangri-La Hotel, Guilin in the future.