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Opiniones sobre The Stavrand Russian River Valley

4 out of 5
The Stavrand Russian River Valley
13555 CA-116, Guerneville, CA

Opiniones

9,6

Excepcional

Evaluación: 10 - Excelente. 29 de 34 opiniones" "
Evaluación: 8 - Bueno. 2 de 34 opiniones" "
Evaluación: 6 - Aceptable. 2 de 34 opiniones" "
Evaluación: 4 - Mediocre. 1 de 34 opiniones" "
Evaluación: 2 - Terrible. 0 de 34 opiniones" "

10/10

Limpieza

9,8/10

Personal y atención

9,2/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Plinio

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is in a beautiful area, surrounded by redwoods, with a quiet path to Guerneville. The staff is amazing, they know your name and try their best to help you during your stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Erica el 26 mar. 2024
We are so glad you enjoyed staying with us. Come visit us again when the seasons change and see the area in a whole different way. Warmly,Erica

10/10 Excelente

Stephen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect weekend getaway
Stavrand was perfectly located, with a friendly and professional team taking amazing care of their clients. What a wonderful weekend.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Cassandra (Front Desk Manager) el 23 dic. 2023
Hi Stephen, we are so happy to hear you enjoyed your stay with us. We look forward to hosting you again in the future!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cassandra (Front Desk Manager) el 23 dic. 2023
Thank you for letting us know you enjoyed your stay! Take care.

10/10 Excelente

Amanda, Waukee

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Cassandra el 4 dic. 2023
Thank you Amanda, we are happy you enjoyed your stay with us. Take care, and see you next time!

10/10 Excelente

Robert

Se hospedó 2 noches en octubre de 2023
Respuesta de Cassandra el 24 oct. 2023
Thank you for staying with us, Robert! Take care, and we hope to host you again soon.

10/10 Excelente

Nolan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Chantal el 17 oct. 2023
Thank you for staying with us, Nolan! We wish you and your new bride many years of happiness. Congratulations once again, and we hope to see you again in the future.

6/10 Aceptable

Hila

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Pricey and weirdly inflexible
Can't say that the hotel is worth the cost. We had only one night away, and there was a power outage for the entire morning. While obviously not the hotel's fault, their handling was odd. For $900 a night, I would expect better hospitality than what we experienced. It was also EXCEPTIONALLY loud with a leaf blower blaring the entire morning. The opposite of relaxing.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Cassandra el 24 sept. 2023
Hi Hilla,Firstly, I would like to thank you for choosing to stay with us. We apologize that your stay was not as serene as we strive for. We appreciate your understanding and for bearing with us while the power was out - we do our best to ensure that such hiccups don't prevent our guests from enjoying themselves. We endeavored to handle it as smoothly as possible, ensuring that the generators were up and running, so our complimentary hot breakfast and Wi-Fi didn't skip a beat. However, we realize there is always room for improvement. The forest can be a magical, yet sometimes unpredictable adventure.We hope you enjoyed your breakfast and the extended late checkout with access to our premier king cedar tub room as our attempt to make up for the morning disruption to our service (we wanted to ensure that you had the opportunity to enjoy that relaxing cedar tub soak before your journey home!).Thank you again for staying with us, and our sincere apologies that your stay didn't meet your expectations. Service is our passion, and we welcome you to reach out to us directly. Our leadership team would love the opportunity to hear more of your feedback so that we can make this right for you and better assist our guests in the future. Safe travels, and we hope to host you again someday.Warmly,Cassandra

10/10 Excelente

Thomas

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It's expensive but unique location, wonderful staff, and very nice. Only one complaint, There were no plugs near the desk to plug in my laptop.
Se hospedó 2 noches en agosto de 2023
Respuesta de Kayla el 22 sept. 2023
Thank you for staying with us, Thomas! We will see what we can do about the plug - that certainly makes sense to have one close by. We appreciate the feedback. Cheers!

8/10 Bueno

Helga

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stay was great. Nice location, friendly staff. Breakfast was delicious.
Se hospedó 2 noches en agosto de 2023
Respuesta de Kayla el 22 sept. 2023
Thank you for staying with us, Helga! We are so happy that you enjoyed your visit.

10/10 Excelente

Paulo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great venue, great hospitality, great food and overall great experience. Wife and I loved everything about it. Thanks for making our anniversary special.
Se hospedó 1 noche en julio de 2023
Respuesta de Kayla el 22 sept. 2023
Thank you very much for staying with us to celebrate such a momentous occasion, Paulo. Cheers to the two of you from all of us at the Stavrand!

10/10 Excelente

Daniella, truckee

Se hospedó 2 noches en julio de 2023

10/10 Excelente

lawrence

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Outstanding property, great staff who were all friendly, nice amenities; lovely grounds The complimentary breakfast was awesome. Highest marks all the ways around.
Se hospedó 1 noche en junio de 2023
Respuesta de Team Stavrand el 3 jul. 2023
It was a pleasure having you. Thank you for the kind words.

10/10 Excelente

Scott

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
What a gem! If you’re looking for a serene stay with impeccable service, look no further. Spacious, comfortable room. Delicious (and, included!) breakfast. Friendly staff (with the owner, Emily, on site during the week… AND pouring complimentary wine every evening from 5-6). We’ll be back!
Se hospedó 4 noches en junio de 2023
Respuesta de The Stavrand el 18 jun. 2023
Hello Scott! Thank you for such a kind review. We enjoyed hosting you this week for your anniversary and getting to know your story. We look forward to seeing you both again soon!

10/10 Excelente

Erik

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
great place and staff
Se hospedó 2 noches en mayo de 2023
Respuesta de Team Stavrand el 3 jul. 2023
How sweet of you! Thank you for visiting.

6/10 Aceptable

Alyssa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Stravrand is beautiful and very well located. Unfortunately, the walls are incredibly thin and I could hear my neighbors speaking through the walls. Not muffled voices, but clearly understanding the words they spoke to one another, as if through curtains. For this reason, I can't imagine ever returning.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Dafna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Martin-Christopher

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
CANT BELIEVE WE LEFT. 😭
I just want to live here. Emily and her partner have our done themselves with the redesign of this property. Words can not do the experience justice. So all I will say is book as many days as possible before it’s nearly impossible to get a room. Also bravo to the kitchen for amazing meals. ♥️
Se hospedó 1 noche en noviembre de 2022
Respuesta de The Stavrand team el 25 nov. 2022
We are so happy you enjoyed your stay, cant wait to see you on your next visit!!

10/10 Excelente

Jaime

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing place and amazing team! Everything was PERFECT! Can’t wait to come back!
Se hospedó 2 noches en noviembre de 2022
Respuesta de Kayla el 19 nov. 2022
Dear Jaime, Thank you so much for gracing us with your presence! It was a pleasure to host you and we are looking forward to having you back. All our best, The Stavrand Team

10/10 Excelente

Jessica

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Relaxing stay, amazing staff
The staff is so warm and friendly. They went out of their way to accommodate my toddler. The property is beautiful and relaxing. There is space to explore and wander. Check out the garden area and hang out at night by the fire pits.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Kayla el 18 nov. 2022
Hi there Jessica! Thank you so much for this kind review. We loved hosting you and your sweet family and are looking forward to welcoming you three back. Many thanks, Kayla

10/10 Excelente

Anshuman

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2022
Respuesta de Kayla el 14 oct. 2022
Thank you so much for staying with us, Anshuman!

4/10 Mediocre

Arpana, WATSONVILLE

Le gustó: Limpieza
No le gustó: Servicios
Se hospedó 2 noches en septiembre de 2022

8/10 Bueno

Ashley

Se hospedó 1 noche en julio de 2022

10/10 Excelente

Afshin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Charles

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel. Will go again.
Se hospedó 2 noches en mayo de 2022

10/10 Excelente

April

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Every detail was accounted for
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

David Michael Harvey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely hotel with incredibly friendly and helpful team.
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Rahul

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved the s'mores in the evening, the farmhouse and blue moroccan look of the place, and just how quiet and peaceful it was. Above all, Santiago, Kayla, and Chantal were fantastic hosts and made us feel at home from the moment we arrived. The cedar hot tub was amazing - thank you!
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Rebecca, Fresno

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our room was lovely set amongst the treetops with a very pleasant balcony adjoining our room
Se hospedó 1 noche en abril de 2022

10/10 Excelente

GISELLE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful Stay!
Beautiful place! The staff was extremely personable, friendly and helpful. Got an upgraded room, which was impeccably clean, modern, yet cozy. So many lovely touches that made this a great stay, like the complimentary hot apple cider, staff knowing you by name, and watercolor map of the property. Delicious breakfast, and also highly recommend the dinner tasting menu! Will definitely be returning! Centrally located within the Russian River area.
Se hospedó 1 noche en enero de 2022

10/10 Excelente

Elias

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful hotel in a beautiful setting!!
The Stavrand was absolutely amazing! We were there for the start of our honeymoon and the staff had a complimentary bottle of champagne and the most beautiful gourmet chocolates waiting for us in our room! The staff was so attentive and polite. The hotel itself was absolutely beautiful. The hotel was clean and every detail taken care of. Was an absolute pleasure to stay in and will definitely return!!
Se hospedó 2 noches en diciembre de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
An absolute gem!
What a wonderful gem! We had an absolutely fabulous time and would stay there again in a heartbeat. The hospitality was fantastic and the food and ambiance in the restaurant was incredible. We will be back for sure.
Se hospedó 1 noche en diciembre de 2021