Hello Rob,Thank you for your review and feedback, we are sorry to hear that you had issues with the hotel water during your stay, but very glad to hear that the reception team were able to relocate you into a suite and you enjoyed the balance of your stay.

Hello Hellen,Thank you for taking the time to send us a review, we are sad to hear you didn't enjoy your time with us. Please contact the hotel so that we can understand more about your stay

こんにちは、かすみさん、ご経験を共有いただき、ありがとうございます！全体的に素晴らしい時間を過ごされたようで、おしゃれなインテリア、丁寧なサービス、施設の利便性を楽しまれたようですね。ウェディングパーティー中のエレベーター待ちの少しの不便さもありましたが、お嬢様との穏やかで楽しい滞在をお過ごしいただけたとのこと、大変嬉しく思います。お客様からのフィードバックは貴重ですので、今後のサービス向上のためにしっかりと考慮させていただきます。また、未来にも思い出に残る滞在をお楽しみいただけることを心よりお待ちしております！

Hello Rod,Thank you for taking the time to send your 4 out of 5 review, we would love to hear what could have made it a 5 out of 5.

Hello Vivek,Thank you for taking the time to send your 4 out of 5 review, we would love to know what would have made it a 5 out of 5

Hello Chentao,Thank you for your 5 out of 5 review we appreciate you taking the time to send us your review and glad to hear that you had a great time. We hope to see you again in the future.

Hello Jeremy,Thank you for taking the time to send your 5 out of 5 review and feedback of your stay with us, we very much appreciate it. We are go glad to hear that you had a great stay and that our team looked after you so well. We hope to see you again in the future.

Hello Tatiana,Thank you for taking the time to send your 4 out of 5 review, we would love to know what we could do to be a 5 out of 5 next time

Hello Sammi,Thank you for your 5 out of 5 review, we appreciate you taking the time to send us your review

Hello Renee,Thank you for your 5 out of 5 review we very much appreciate you taking the time to send us your review, we are glad to hear that you had a wonderful stay. We hope to see you again in the future

Hello Muhammad,Thank you for sharing your feedback on your stay with us. We apologise for the inconvenience caused by the issue with the elevator and understand how this impacts on a stay. Being in such a central location and having a very popular rooftop bar does bring it’s noise challenges and again apologise that there was noise disturbance during your stay, however we do appreciate your positive comments about the comfortable accommodations and the thoughtful gesture of providing bottled water and complimentary snacks.Again thank you for taking the time to share your thoughts with us. We strive to continually improve and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

Hello Alex,Thank you for your 10 out of 10 review, we are so glad that you had a great stay and will come for another visit again. Look forward to see you then.

Hello Mikhael,Thank you for your 4 out of 5 review of your stay with us, we are glad that you had a great time and we hope that on your next visit we will get a 5 out of 5. See you again soon

Hello Taryn,Thank you for your 5 out of 5 review and taking the time to send feedback. We are so glad that you had a great stay and that our proximity to everything was a highlight. We hope to see you again soon.

Hello Cheng,Thank you for taking the time to send us your 10 out of 10 review, we are so glad that you had a great stay.

Hello Terri-AnnThank you for taking the time to send us your 8 out of 10 review. If there was anything else that you could tell us about your stay we would appreciate the feedback.

Hello Christopher TThank you for taking the time to send your 10 out of 10 review. We are so glad that you had a great stay with us.

Hello Charleen,Thank you for taking the time to send us your 5 out of 5 review, we are so glad that you had a great stay.

Hello Sonia,Thank you for taking the time to send us your 5 out of 5 review, we are so glad that you had a great stay and that you enjoyed the spacious rooms and that the staff we very friendly.

Hello Mutsuki,Thank you for taking the time to send your 6 out of 10 review of your recent stay. It sounds like things didn't go too well. If there is any chance you could send some additional details.

Hello Sheryl,thank you for taking the time to send us your 4 out of 5 star review, we are so glad that overall you had a great stay. We do understand that the noise from around us and the Rooftop bar can be a little impacting, but glad to hear that it didn't ruin your stay with us. We would love to send you some Kevin Murphy product if you would like to send us your postal address details, we just sent a text message to you as well.

Hello Bruce,Thank you for your 10 out of 10 review, we are so glad that you had a great stay and appreciate you taking the time to let us know.

Hello Barry,Thank you for your 5 out of 5 review, we are so glad that you had a great stay.

Hello Kelly,Thank you for your 5 out of 5 review, we are so glad that you had a great stay and we hope to see you again soon.

Hello Suanne,Thank you for your 10 out of 10 review, we are so glad that you had a great stay with us. We hope to see you again soon.

Hello Thomas,Thank you for your 10 out of 10 review of your stay, we appreciate you letting us know that you enjoyed the size of our rooms and that you enjoyed the hotel ambience with the music playing and that our staff were friendly and helpful, sounds like you had a great time all round and we hope to see you again soon.

Hello Kurt,Thank you for your 5 out of 5 review, we are glad that you had a great time with us and we hope to see you again soon.

Hello Morten,Thank you for your feedback on your recent stay with us, we are so glad that you enjoyed your accommodation and that our reception team were friendly and welcoming. We are sorry to hear that breakfast was a disappointment. Please know that we value all feedback and this has been forwarded to our management team for further review.

Hello Luke,Thank you for your 5 out of 5 review, we appreciate you taking the time to let us know and glad that you had a great stay with us. We hope to see you again soon

Hello Phong,Thank you for your 5 out of 5 review, we are so glad that you had a great stay with us, we hope to see you again soon.

Hello Doris,Thank you for your 10 out of 10 review, we are so glad that you had a great stay with us, we hope to see you again soon.

Hello Ashley,Thank you for your 10 out of 10 review, we are so glad that you had a great stay with us, we hope to see you again soon.

Hello Hideaki,WOW...thank you for your 5 out of 5 review and amazing feedback, we are so glad that you had a great stay with us.

Hello Mathew,Thank you for your 10 out of 10 review. We are so glad that you had a great stay and hope to see you again in the future

Hello Debbie,Thank you for your 5 out of 5 review, we are so glad to hear that you enjoyed your stay. We hope to see you again in the future.

Hello Hyojin, Thank you for your 10 out of 10 review of your recent stay with us. We are glad to hear you had a great time, hopefully we will see you again

Hello Ivirn, Thank you for taking the time to review your stay. As your score is quite low with no feedback to guide us could you please send some details of your stay to us direct at stay@theislandgoldcoast.com.au so that we can review the issues that you experienced.

Hello Haeeum,Thank you for your 10 out of 10 review of your recent stay with us. We appreciate you taking the time to let us know. We hope to see you again soon.

Hello Guy,Thank you for taking the time to send us your review, we appreciate it greatly and are glad that your stay was as always a great one. We hope to see you again soon

Hello Christoph,Thank you for sending your 8 out of 10 review, we are glad that you had a great time with us. We hope to see you again soon.

Hello Tait,Apologies for the delayed reply. Thank you for sending your 10 out of 10 review, we appreciate you taking the time to let us know and we are so glad that you enjoyed your time. We hope to see you again soon

Hello Samuel.Thank you for sending your 5 out of 5 review, we appreciate you taking the time to let us know, apologies for our delayed reply to you. We hope to see you again soon.

Hello Peter, thank you for your 4 out of 5 review, we appreciate you letting us know.

Hello Kazushige,Thank you for taking the time to send your 5 out of 5 review, we apricate you taking the time to let us know. We hope to see you again soon