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Opiniones sobre The Darling at The Star Gold Coast

5 out of 5
The Darling at The Star Gold Coast
1 The Darling Avenue, Broadbeach, QLD

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 54 de 71 opiniones" "
Evaluación: 8 - Bueno. 10 de 71 opiniones" "
Evaluación: 6 - Aceptable. 4 de 71 opiniones" "
Evaluación: 4 - Mediocre. 2 de 71 opiniones" "
Evaluación: 2 - Terrible. 1 de 71 opiniones" "

9,6/10

Limpieza

9,0/10

Personal y atención

9,8/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Mayumi

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en enero de 2024

10/10 Excelente

Sonia

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Cheryl

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We got to the hotel in the morning before check in but were given a temporary key to use the pool facilities. The pool is absolutely amazing and we enjoyed using this facility, however, the day we were there it was Easter Monday and for some reason the pool bar was closed, hence the pool area was pretty quiet. We could order drinks through a telephone service by the pool but it took a whole hour to have the drinks delivered. So we were wondering how the rest of the service was going to be during our stay. Later on when checking in we were upgraded free of charge to a Penthouse which was actually amazing. It was our wedding anniversary and I had only booked a standard king room so this was a wonderful surprise. Also we were given a bottle of champagne on ice on arrival to our Penthouse. We had booked a meal out that night and felt reluctant to leave the lovely Penthouse!! Thank you for upgrade The Darling! We also wanted to try the Nineteen restaurant but prior to our night at the Darling, I found out that the Nineteen restaurant wasn't open on Monday nights, so I managed to book into a neighbouring hotel for the night before so we could try the restaurant on the Sunday evening which was absolutely fantastic. We did have to pay surcharges during our stay as it was the Easter public holiday. But well worth it and extremely enjoyable.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

H

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect hotel for family trip
Amazing hotel, perfect view, perfect service, very clean and modern. Will stay again.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

H

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Carolyn tremain

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en marzo de 2023

8/10 Bueno

Ian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Still a high end very comfortable place to stay with staff and facilities to treat you and make the stay special.
Se hospedó 3 noches en marzo de 2023

10/10 Excelente

Carolyn tremain

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastic stay, luxury and great food at Nineteen
Se hospedó 2 noches en enero de 2023

10/10 Excelente

Andrei

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing hotel and experience
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Ian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Well maintained room with all amenities needed for a very comfortable stay.

10/10 Excelente

Ian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A quality high end product well staffed and maintained to provide comfort and pampering for a stay to remember.
Se hospedó 3 noches en octubre de 2022

8/10 Bueno

Chris

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I would have loved to give all 5 star reviews however we had a speaker hanging off the ceiling with a 1 inch gap, near the bed, you are always worried about secret cameras lol. Also, one night we got room service, the burgers were so burnt and charcoal we would have sent them back if we weren't drunk and starving. Oh, one night we got a fruit platter and it looked liked it was cut up and fridged 4 days ago. Apart from that, we loved our stay, room 888, it wasn't lucky lol.
Se hospedó 5 noches en septiembre de 2022

10/10 Excelente

Matthew

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place for a weekend away
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Matthew

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
loved everything, only thing i forgot to mention when we left was that the fridge in room 888 didnt seem to be very cold not sure if this is a new issue or what but just forgot to mention.
Se hospedó 2 noches en abril de 2022

10/10 Excelente

arthur

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What I will say is, they need more restaurants in the hotel
Se hospedó 2 noches en abril de 2022

10/10 Excelente

Kellie

Se hospedó 1 noche en abril de 2022

10/10 Excelente

Yosofina

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I love that the walls were sound proof I go to sleep with music on and I would up to music. So the fact I could play it the whole time I was there with bill concerns. Made me a happy customer. But let’s not forget room service was spot on and truly appreciated the attentiveness and kindness they all showed as in the staff that would come up . And also it was exactly as I pictured it I was super stoked!
Se hospedó 2 noches en abril de 2022

10/10 Excelente

Lesley

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
Miserable madam
The lady that checked me in was cold, dismissive and quite rude, and not a hint of a smile. No rapport, warmth or friendliness at all. I would never employ her in my business! However, the hotel was fabulous and all other staff warm and very friendly!!!
Se hospedó 1 noche en marzo de 2022

10/10 Excelente

Morgan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This truly is a luxurious place to stay, with easy access to fantastic restaurants and bars. Was also convenient to walk to Pacific Fair and the beach front.
Se hospedó 2 noches en octubre de 2021

10/10 Excelente

Alan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome hotel.
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent hotel, beautifully decorated exhaling luxury all over the place! Can’t recommend enough
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
SERVICE was terrific. FOOD at 19 was superb.
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I loved everything about my stay. The staff were extremely professional and nothing was an issue no matter how tedious it might’ve seemed. I could not recommend the Darling high enough to anyone I know. All staff treat you as if you were royalty and the rooms were extremely well put together. Every thing is extremely clean and always well presented
Se hospedó 3 noches en abril de 2021

4/10 Mediocre

Cliente verificado

Viajó con su pareja
Le gustó: Servicios
No le gustó: Estado de la propiedad e instalaciones
I paid much more than I normally would for the penthouse complete with a billiard table room. You can understand I was a bit disappointed when we say a massive cut in the felt on the table taped up with standard masking tape...
Se hospedó 1 noche en abril de 2021

8/10 Bueno

Ryan

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Amazing hotel let down by service
Fantastic hotel with great pool and rooms that have everything. The one disappointment being we arrived to check in at 3.30pm, having been told check in is from 3pm only to be told our room wasn’t yet ready. Nothing was offered to help accomodate us in the meantime, we had to ask if we could change and use the pool in the interim, were told we’d have to pay cash for any food or drinks since we hadn’t checked in. For a hotel that charges what the darling does this is well below expected service levels. Once we finally got into our room the stay was very enjoyable but that initial exchange means next time we’re looking to stay somewhere on the Gold Coast I’d likely look elsewhere.
Se hospedó 1 noche en abril de 2021

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en marzo de 2021

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en marzo de 2021

10/10 Excelente

Colin

Se hospedó 2 noches en enero de 2021

10/10 Excelente

Ian

Se hospedó 2 noches en diciembre de 2020

10/10 Excelente

Coxette, Gold Coast

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great accommodation Lovely professional staff Overall experience was excellent
Se hospedó 1 noche en diciembre de 2020

10/10 Excelente

Derek, Victoria point, QLD

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was absolutely immaculate and very lavish and the staff were friendly and accommodating
Se hospedó 1 noche en diciembre de 2020

10/10 Excelente

TSUNHAN

Se hospedó 1 noche en noviembre de 2020

10/10 Excelente

Aaron

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great, modern hotel
Fantastic, spacious room with very high standard of finishes and technology. Decent staff and service (mostly), good location a short walk to beach, casino and Pacific Fair.
Se hospedó 1 noche en noviembre de 2020

10/10 Excelente

Krystal

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2020

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en octubre de 2020

10/10 Excelente

Kelsoe, Brisbane

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent service, beautiful rooms. Dining is amazing.
Se hospedó 1 noche en septiembre de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful room but very average service as we asked twice for ice and never received any
Se hospedó 1 noche en julio de 2020

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en agosto de 2020

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2020

6/10 Aceptable

Mark, Redlands Qld

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Not sure if it’s due to COVID but not many staff around. Had to wait to check in before someone showed up then had to wait to get car until someone showed up. Lovely clean room and great bathroom. Service wise just didn’t feel like your usual 5 star.
Se hospedó 1 noche en septiembre de 2020
Respuesta de The Darling GC el 9 sept. 2020
Dear Mark Thanks for your feedback, We are sorry to hear in the delay in service at The Darling Hotel. At times team members can be assisting other guests on the floors or on the phones however there should be someone always present on the driveway. I do hope you didn't have to wait to long to be served. Thanks again for your review and we look forward to welcoming you back again soon.

10/10 Excelente

Rebecca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A little bit of paradise
The room was amazing. It felt so spacious and luxurious. The bathroom was large with a gorgeous big bath. Everything that has been done is of high quality and thinking about a great client experience.
Se hospedó 1 noche en agosto de 2020
Respuesta de Lauryn el 3 sept. 2020
Thank you for taking the time to review your recent stay with us! It is always so heart warming to hear our guests have had such a wonderful time with us. We hope to welcome you back again soon

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Stellar Suite is gorgeous and really large and full luxury
Se hospedó 1 noche en agosto de 2020
Respuesta de Lauryn el 3 sept. 2020
Thank you for your review! We are so pleased to see you've enjoyed our Stellar Suites. We look forward to welcoming you back again soon

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2020
Respuesta de The Darling Gold Coast el 31 ago. 2020
Thanks so much for your rating of our property. We do hope you return again soon. Kind Regards The Darling Gold Coast

10/10 Excelente

Alan, Qld

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The rooms are simply amazing. If you are looking for 5 Star accommodation this is it.
Se hospedó 1 noche en agosto de 2020
Respuesta de The Darling Gold Coast el 20 ago. 2020
Thanks for choosing to stay at The Darling We are so pleased to hear you enjoyed your stay and the experience We look forward to seeing you again soon. Kind Regards The Darling Gold Coast

10/10 Excelente

Renata

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mazing
Se hospedó 1 noche en julio de 2020
Respuesta de The Darling Gold Coast el 20 ago. 2020
Thanks for choosing to stay at The Darling We are so pleased to hear you enjoyed your stay and the experience We look forward to seeing you again soon. Kind Regards The Darling Gold Coast

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2020
Respuesta de The Darling el 20 ago. 2020
Thanks for your rating of our property. We do hope you enjoyed your stay. Kind Regards The Darling Reception

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Extremely happy
The staff were fantastic nothing was a problem and the room was exceptional. It was a terrible day outside but it didn’t matter as it is one place you could stay in your room all day
Se hospedó 1 noche en julio de 2020
Respuesta de The Darling Gold Coast el 20 ago. 2020
Thanks for choosing to stay at The Darling We are so pleased to hear you enjoyed your stay and the experience We look forward to seeing you again soon. Kind Regards The Darling Gold Coast

10/10 Excelente

Caron

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
luxurious
The hotel is absolute luxury the lobby is beautiful. Staff are lovely are very attentive. Room was stunning and the views just superb. A varied menu for breakfast and in room menu good too. A few facilities were closed but it didnt make any difference to our stay
Se hospedó 1 noche en julio de 2020
Respuesta de The Darling Gold Coast el 20 ago. 2020
Thanks for choosing to stay at The Darling We are so pleased to hear you enjoyed your stay and the experience We look forward to seeing you again soon. Kind Regards The Darling Gold Coast

8/10 Bueno

Tracey

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Great with some suggestions for improvement
A Great place for a night of celebration. Loved everything about the place. Especially some of the technology. Only thing was room service food a bit bland for a6 Star location, Bose system we couldn’t get to work. And stains on the stones. However still would stay again
Se hospedó 1 noche en julio de 2020
Respuesta de The Darling Gold Coast el 20 ago. 2020
Thanks for choosing to stay at The Darling We are so pleased to hear you enjoyed your stay and the experience We look forward to seeing you again soon. Kind Regards The Darling Gold Coast