Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 220 de 1006 opiniones" "
10 - Excelente
220
Evaluación: 8 - Bueno. 357 de 1006 opiniones" "
8 - Bueno
357
Evaluación: 6 - Aceptable. 233 de 1006 opiniones" "
6 - Aceptable
233
Evaluación: 4 - Mediocre. 128 de 1006 opiniones" "
4 - Mediocre
128
Evaluación: 2 - Terrible. 68 de 1006 opiniones" "
2 - Terrible
68
7,4/10
Limpieza
7,6/10
Personal y atención
7,6/10
Servicios
6,6/10
Estado de la propiedad e instalaciones
7,4/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Stephen
Viajó con su pareja
28 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was ok. Unfortunately there was 24hr roadworks at the time of our visit which made for alot of noise and difficulty getting in and out of the property.
Stephen
Se hospedó 1 noche en abril de 2024
6/10 Aceptable
Hayley
Viajó con su pareja
18 abr. 2024
Le gustó: Limpieza, personal y atención
External Roadworks noise/access issues to property, but these were communicated with us prior to our stay.
Hayley
Se hospedó 1 noche en abril de 2024
Respuesta de Reservations Team el 20 abr. 2024
Thank you for letting us know you that we are communicating with our guests regarding the works going on around the area. Unfortunately we have no control over the works but we are doing our best to not allow it affect our work ethics with our guests
10/10 Excelente
Adhip
22 mar. 2024
Adhip
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservation Team el 29 mar. 2024
Thank you for your review we appreciate you taking the time to let us know of your great experience with us.
8/10 Bueno
Daniel
Viajó con su pareja
18 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean room, close to events. Enjoyed the stay
Daniel
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservations Team el 18 mar. 2024
thank you Daniel, we appreciate you taking the time to let us know you enjoyed your stay with us recently.
10/10 Excelente
Brenda
Viajó con su pareja
13 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Brenda
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservations Team el 16 mar. 2024
HI Brenda, we very much appreciate the time it took for you to let us know how much you enjoyed your stay with us.
10/10 Excelente
David
13 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
David
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservations Team el 16 mar. 2024
thankyou David, for your review. We do appreciate the your time to let us know you enjoyed your stay with us.
10/10 Excelente
Daniel, Calamvale
3 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is the second time that I have stayed here. It's quiet and convenient. Always recommended.
Daniel
Se hospedó 1 noche en marzo de 2024
Respuesta de Vanessa and Team el 4 mar. 2024
Thank you so much for your very kind comments. We look forward to seeing you again soon.
2/10 Terrible
Johanna Linnea
Viajó con su familia
3 mar. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Terrible experience on our vacation in Australia. We found bedbugs in our room on the bed and rug at night so we asked for help. A lady came and denied the presence of bedbugs and asked us with an angry tone to leave the motel in the night so we would’ve been left on the street or else we wouldn’t get a refund. She said that the bugs are normal bugs and not bed bugs. Because we are Europeans she took advantage of lying to our faces and said “this is Australia there are bugs everywhere” but we took pictures of the bedbugs and did some research on google. Turns out it was actual bed bugs. She also said that they only spray a bug spray on those kind of bugs which scares me because they would need a real flick anticimex pest control to come in and kill all the bedbugs properly. We felt threatened and attacked just because of the accusation’s we got for just pointing out that they had bed bugs.
It's really disappointing that the motel staff didn't take our concerns seriously and tried to deny the presence of bedbugs. It's important for motels to address these issues properly and provide a clean and comfortable environment for their guests. And no we did not end up getting a refund for staying at this motel.
Johanna Linnea
Se hospedó 3 noches en febrero de 2024
Respuesta de Reservations Team Manager el 16 mar. 2024
Firstly the onsite manager addressed the situation in the middle of the night by offering another room to the guests which was an upgrade to a one bedroom family room where the guests stayed for the entire booking time till check out. The room inspected was not found to actually have bed bugs but a small ant like harmless pest. Travellers from foreign countries can sometimes confuse all bugs as being harmful however in this case NOT harmful and were NOT bed bugs. The entire motel was checked over the days of departures and nothing was found during the entire motel inspection. While we understand the presence of a small crawling insect can be unsettling to guests we can assure we take the matter very serious. No previous guests or since have complained with regard to such matters. And we as with all accommodation facilities cannot be expected to refund monies when the booking is completely used.
10/10 Excelente
Nikki, Wodonga
Viajó con su familia
30 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great easy to stay venue.
Nikki
Se hospedó 1 noche en enero de 2024
Respuesta de Helen el 31 ene. 2024
Lovely having you stay with us Nikki. Thank you for taking the time to score our Motel.
8/10 Bueno
Belinda
21 ene. 2024
Le gustó: Limpieza, personal y atención
Beautiful clean room, lovely staff, room was up a few flights of stairs which was a bit challenging, great location, 5-10 minutes to the beach
Belinda
Se hospedó 1 noche en enero de 2024
Respuesta de Reservations Team el 26 ene. 2024
Thanks Belinda, old style so no modern lifts but offers old fashioned service. Next time maybe put in request for ground or first floor only and we try to accomodate these requests at booking time.
10/10 Excelente
Michael
17 ene. 2024
Le gustó: Limpieza, personal y atención
Michael
Se hospedó 5 noches en enero de 2024
Respuesta de Reservations Team el 20 ene. 2024
Thank you Michael, we appreciate you taking the time to let us know you about your stay. We try very hard to ensure all our guests are valued.
10/10 Excelente
Robert
12 ene. 2024
Le gustó: Limpieza, servicios
Every think was excellent
Robert
Se hospedó 1 noche en enero de 2024
Respuesta de Reservations Team el 12 ene. 2024
Thank you Robert for your favourable review we are so pleased you enjoyed your stay with us and look forward to seeing you or your friends and family in the future.
10/10 Excelente
Nemr
Viajó en grupo
10 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Best service Lovely place and lovely people like U family 💕💕💕💕💕💕
Nemr
Se hospedó 2 noches en enero de 2024
Respuesta de Helen el 10 ene. 2024
What a wonderful review Nemr. Thank you from all of us at Sunshine Beach.
10/10 Excelente
Gaynor
9 ene. 2024
Gaynor
Se hospedó 1 noche en enero de 2024
Respuesta de Helen el 10 ene. 2024
Lovely having you stay with us Gaynor.
10/10 Excelente
Debra
Viajó con su pareja
7 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Debra
Se hospedó 1 noche en enero de 2024
Respuesta de Helen el 10 ene. 2024
Thank you for staying with us Debra
10/10 Excelente
Daniel
Viajó en grupo
6 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
awesome stay
Daniel
Respuesta de Helen el 10 ene. 2024
Lovely having you stay with us Daniel
6/10 Aceptable
Jean-Francois
31 dic. 2023
Jean-Francois
Se hospedó 5 noches en diciembre de 2023
Respuesta de Helen el 10 ene. 2024
Thank you for staying with us Jean-Francois
8/10 Bueno
Juho
28 dic. 2023
A nice motel in handy location
Quite basic motel with good connections. Few shops and eateries nearby, also the beach access is good..
The rooms could use some renovations.
Juho
Se hospedó 2 noches en diciembre de 2023
Respuesta de Helen el 10 ene. 2024
Great Feedback, thank you for staying with us Juho
8/10 Bueno
Marian
24 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Convenient for us & close to Wedding we were attending. Found it was clean, quiet, & reasonable price.
Marian
Se hospedó 2 noches en diciembre de 2023
Respuesta de Helen el 26 dic. 2023
Lovely Feedback Marian, thank you for staying with us.
10/10 Excelente
GLADYS
14 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
GLADYS
Se hospedó 2 noches en diciembre de 2023
Respuesta de Reception team el 14 dic. 2023
Thank you Gladys, we are so pleased to hear you enjoyed your stay with us recently and look forward to seeing you again
8/10 Bueno
Jeanne
7 dic. 2023
It was perfect for my needs comfortable and clean
Jeanne
Se hospedó 1 noche en diciembre de 2023
Respuesta de Reservations Team el 14 dic. 2023
Thank you Jeanne, we are so pleased we met your needs.
10/10 Excelente
Jennifer
5 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This was an excellent spot for us, as we were visiting family at Varsity Lakes. It has undercover parking, the bathroom seemed to be newly renovated, it was quiet and comfortable. There are shops and a really nice tavern within easy walking distance. Will definitely stay here again.
Jennifer
Se hospedó 1 noche en diciembre de 2023
Respuesta de Reservations Team el 14 dic. 2023
Thank you Jennifer, we have recently been upgrading our bathrooms as needed along with other items. A great central location for sure.
8/10 Bueno
Geoff
4 dic. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Not a bad place , met expectations for the price I paid for the night .
Geoff
Se hospedó 1 noche en diciembre de 2023
Respuesta de Reservations Team el 14 dic. 2023
Thank you Geoff, we are pleased we met your expectations for your stay.
10/10 Excelente
Tobias
27 nov. 2023
Tobias
Se hospedó 2 noches en noviembre de 2023
Respuesta de Helen el 26 dic. 2023
Lovely having you stay with us Tobias.
8/10 Bueno
Trevor
26 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great accommodation
Trevor
Se hospedó 1 noche en noviembre de 2023
Respuesta de Helen el 29 nov. 2023
Lovely having you stay with us Trevor.
2/10 Terrible
Paul
Viajó por negocios
20 nov. 2023
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Way over priced for what is offered
Would not stay there again
Feel totally ripped off
Good bye
Paul
Se hospedó 1 noche en noviembre de 2023
Respuesta de Helen el 22 nov. 2023
Thank you for taking the time to comment Paul. Will pass these comments on to management.
10/10 Excelente
John
19 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
John
Se hospedó 1 noche en noviembre de 2023
Respuesta de Helen el 22 nov. 2023
Lovely having you stay with us John.
6/10 Aceptable
Peter
Viajó con su pareja
19 nov. 2023
Le gustó: Limpieza
We stayed one night travelling through. Property is clean but dated and definitely not a resort.
Woken at 3 am by inconsiderate people having a prolonged loud conversation outside in the hallway which wasn’t pleasant.
Happy to move on.
Peter
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reservations Manager el 25 nov. 2023
We are very sorry to hear that your sleep was disturbed. We do have an after hours number to contact which will contact the on duty manager to ensure your comfort.
8/10 Bueno
Yvonne
Viajó en grupo
12 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Convenient clean communication excellent
Yvonne
Se hospedó 1 noche en noviembre de 2023
Respuesta de Helen el 13 nov. 2023
Lovely comments Yvonne. Thank you for staying with us.
6/10 Aceptable
Kath
9 nov. 2023
Le gustó: Limpieza, personal y atención
The room was basic but served our needs for a one night stay. Would stay again
Kath
Se hospedó 1 noche en noviembre de 2023
Respuesta de Reservations Team el 11 nov. 2023
Thank you Kath, we appreciate you taking the time to let us know your room was satisfactory to your needs
10/10 Excelente
Andrew
29 oct. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
The office houre are not attractive
Andrew
Se hospedó 2 noches en octubre de 2023
Respuesta de reservations team el 4 nov. 2023
Our office is open normal to business hours mon - sat 9am to 5pm and sunday we are open 9am to 2pm. However we do have an after hours service to assist guests to check in.
10/10 Excelente
Patrick
19 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Property was located well back from main road and was sheltered from highway traffic noise. Nice and quiet in the spacious room. Inside the room everything was pretty used and basic but was neat tidy and clean. Great access to shops and dining. No view from hotel and a walk across busy highway to beach. But it is great value for money. Perhaps not ideally suited for children. Mostly covered car spaces. A good option for a short stay in the area.
Patrick
Se hospedó 1 noche en octubre de 2023
Respuesta de Reservations Team el 21 oct. 2023
Thank you Patrick, we appreciate you taking the time to leave us your review. Depending on children's age I guess some people prefer a closed in space for them. Our property is ideally located for public transport, shops and the beach.
8/10 Bueno
Mohamad
17 oct. 2023
Le gustó: Limpieza
Mohamad
Se hospedó 1 noche en octubre de 2023
Respuesta de vanessa and team el 24 oct. 2023
Thank you for taking the time to review us. We are so happy your enjoy your stay and look forward to seeing you next time.
8/10 Bueno
Cliente verificado
Viajó con su familia
16 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Looks a bit rundown from the outside atm but inside has been recently renovated and very clean and comfortable.
Cliente verificado
Se hospedó 3 noches en octubre de 2023
Respuesta de Reservations Team el 21 oct. 2023
thank you for leaving your review, the building although shows its ageing externally, it is exposed to all the elements including exposure to the closeness to the salty beach. Our maintenance program includes external work as required.
6/10 Aceptable
Janet
Viajó en grupo
8 oct. 2023
Clean and tidy
Janet
Se hospedó 1 noche en octubre de 2023
Respuesta de Helen el 10 oct. 2023
Lovely having you stay with us Janet, thank you for taking the time to score out Motel.
10/10 Excelente
Kari
Viajó con su familia
30 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very close to everything
Kari
Se hospedó 6 noches en septiembre de 2023
Respuesta de Reservations Team el 1 oct. 2023
thank you KariWe do appreciate your review, the motel is close to most things that you need, transport, beach, restaurants and shops.
10/10 Excelente
Alan
22 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I read previous reviews about the rooms being dated, but did not find this to be the case (Room 22). We had a one night stay which was very comfortable and the room had everything we needed. We needed a late check-in and the system in place worked really well.
Alan
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reservations Team el 23 sept. 2023
Thank you Alan we do appreciate your comments. While our motel is the not the modern look like a brand new building our aim is to ensure guests have what they need for a quick or longer stay.
8/10 Bueno
James
10 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Accommodates stays of one night or more.
Very clean rooms and surroundings. Lovely pool area.
Bathrooms require a little TLC.
Overall a great place to stay.
James
Se hospedó 1 noche en septiembre de 2023
Respuesta de reservations team el 15 sept. 2023
thank you James, we are pleased that our property met your needs for your stay.
10/10 Excelente
Gavin
9 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hidden gem
Great spot. Clean and quiet and close to everything you need
Gavin
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reservations team el 9 sept. 2023
Thanks Gavinwe are so pleased to hear you had a great experience with us and we met your expectations.
10/10 Excelente
Gail
Viajó con su pareja
21 ago. 2023
Le gustó: Limpieza, personal y atención, servicios
It’s quite old but everything we needed for one night and very clean. Bed was comfy and well presented.
Gail
Se hospedó 1 noche en agosto de 2023
Respuesta de Helen el 22 ago. 2023
Thank you for staying with us Gail and for the great Feedback.
8/10 Bueno
Carolyn
Viajó con su pareja
7 ago. 2023
Le gustó: Limpieza, personal y atención, servicios
The property was very convenient for our purposes. It's a bit dated however we were fully aware of this fact when booking.
The lovely lady in the reception on a Saturday afternoon was very helpful and great to deal with.
Carolyn
Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations el 12 ago. 2023
Thank you so much for your kind words we hope all our staff meet your needs and our Reservation managers are always there to help
8/10 Bueno
Richard
Viajó con su pareja
5 ago. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice enough for a one night stay, clean and tidy close to a surf club for breakfast and a tavern for dinner. Reasonable price for a Friday night in that area.
Richard
Se hospedó 1 noche en agosto de 2023
Respuesta de Receptionist el 6 ago. 2023
Thank you Richard we appreciate your comments and are pleased we met your needs for your stay. We hope to see you again
10/10 Excelente
Jacob
3 ago. 2023
Jacob
Se hospedó 2 noches en julio de 2023
Respuesta de Helen el 24 ago. 2023
Great score, thank you Jacob so glad you enjoyed your stay with us.
10/10 Excelente
Sandra
27 jul. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check on was quick and easy. Reception staff were friendly and efficient. The room was clean and roomy.
Sandra
Se hospedó 1 noche en julio de 2023
Respuesta de Receptionist el 29 jul. 2023
Thank you for letting us know how you enjoyed your stay. We hope to see you again
10/10 Excelente
Andrea
25 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Andrea
Se hospedó 1 noche en julio de 2023
Respuesta de Helen el 26 jul. 2023
Wow, thank you for the great score Andrea. Lovely having you stay with us.
8/10 Bueno
Melody
23 jul. 2023
Melody
Se hospedó 1 noche en julio de 2023
Respuesta de Helen el 26 jul. 2023
Lovely having you stay with us Melody and taking the time to score our Motel.
4/10 Mediocre
Zlatko
9 jul. 2023
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Zlatko
Se hospedó 1 noche en julio de 2023
10/10 Excelente
Dionion
5 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Dionion
Se hospedó 3 noches en julio de 2023
Respuesta de Vanessa and Team el 7 jul. 2023
Thank you for taking the time to review us and give us such a top rating. We are so very grateful and hope to see you again soon.
4/10 Mediocre
Kate
29 jun. 2023
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Kate
Se hospedó 2 noches en junio de 2023
Respuesta de Receptionist el 30 jun. 2023
We are very sorry to hear you had a bad experience with your stay with us. Some guests expectations can be higher than the property is capable. We do our best to ensure clean wtih the basic comforts for a stay but we cannot unfortunately please everyone.
10/10 Excelente
JIANGUO
28 jun. 2023
👍
JIANGUO
Se hospedó 2 noches en junio de 2023
Respuesta de Receptionist el 30 jun. 2023
Thank you for your great review, I am guessing that we met your expectations and you enjoyed staying with us.We are pleased and hope to see you again