Vista desde la habitación

Opiniones sobre Kirra Beach Apartments

4 out of 5
Kirra Beach Apartments
4-10 Douglas Street, Kirra, Coolangatta, QLD

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 309 de 518 opiniones" "
Evaluación: 8 - Bueno. 163 de 518 opiniones" "
Evaluación: 6 - Aceptable. 36 de 518 opiniones" "
Evaluación: 4 - Mediocre. 7 de 518 opiniones" "
Evaluación: 2 - Terrible. 3 de 518 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

9,0/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Liem

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Handy position, clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Team Kirra Beach Apartments el 12 mar. 2024
I will pass on to all our staff. Thank you so much for staying

6/10 Aceptable

Kerry

Viajó con su familia
Staff were friendly
Se hospedó 1 noche en marzo de 2024
Respuesta de Team Kirra Beach Apartments el 12 mar. 2024
I will pass on to all our staff. Thank you so much for staying

10/10 Excelente

Steven

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 13 noches en diciembre de 2023
Respuesta de Team Kirra Beach Apartments el 23 ene. 2024
Thank you so much for staying with us at Kirra Beach Apartments

8/10 Bueno

Owen

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 7 noches en noviembre de 2023
Respuesta de Team Kirra Beach Apartments el 23 nov. 2023
Thank you for staying

10/10 Excelente

S A

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Great spot
Excellent location with a great ocean view. Very well appointed apartment and pleasant and helpful staff.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Team Kirra Beach Apartments el 22 nov. 2023
Yeeha, thank you so much. Will let all the staff know. We love happy guestsHope to see you again

10/10 Excelente

John

Viajó con su familia y niños pequeños
Le gustó: Limpieza, estado de la propiedad e instalaciones
Very nice, spacious apartments in a great location.
Se hospedó 7 noches en noviembre de 2023
Respuesta de Team Kirra Beach Apartments el 22 nov. 2023
thank you so much for staying . Will let all the staff know. We love happy guestsHope to see you again

8/10 Bueno

Paul

Le gustó: Limpieza, estado de la propiedad e instalaciones
The property was close to the beach and views were amazing There was a bit of noise from the apartment directly above ours
Se hospedó 3 noches en noviembre de 2023
Respuesta de Team Kirra Beach Apartments el 8 nov. 2023
Thank you for staying

10/10 Excelente

Robert, ROCKDALE

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Quiet and excellent views of beach. Apartment excellent size.
Se hospedó 7 noches en octubre de 2023
Respuesta de Team Kirra Beach Apartments el 31 oct. 2023
Thank you from all the staff

8/10 Bueno

Kevan

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 7 noches en octubre de 2023
Respuesta de Team Kirra Beach Apartments el 31 oct. 2023
Thanks you from all the staff. Please keep in contact.

10/10 Excelente

Liam

Se hospedó 3 noches en octubre de 2023
Respuesta de Team Kirra Beach Apartments el 13 nov. 2023
Thank you so much, we love happy guests. I will pass on to all of the staff

8/10 Bueno

Debbie

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Team Kirra Beach Apartments el 31 oct. 2023
Thank you from all of us here at Kirra Beach Apartments. Hope to see you again in the near future.

6/10 Aceptable

Wayne

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
Tv did not work properly
Se hospedó 7 noches en octubre de 2023
Respuesta de Team Kirra Beach Apartments el 10 oct. 2023
Thanks for your review Wayne. Sorry if you had issue operating the TV. You could have called reception and we would have been more than happy to help show you how to operate the TV.

6/10 Aceptable

Karen

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 7 noches en septiembre de 2023
Respuesta de Darren el 27 sept. 2023
Thank you for staying Karen, we hope you will be back and if you do will look after you with a great rate.

10/10 Excelente

Amanda

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Room was so nice and modern. Lovely staff.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Team Kirra Beach Apartments el 14 sept. 2023
Thank you so much Amanda, I will pass on to all the staff

8/10 Bueno

Anthony

Le gustó: Limpieza
Se hospedó 5 noches en septiembre de 2023
Respuesta de Team Kirra Beach Apartments el 11 sept. 2023
Thank you for staying Anthony, keep in contact as we would love to see you back

8/10 Bueno

Clifford

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great location with everything needed within 150 metres. Building works opposite add unwanted noise and dust for a few more months to come.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Team Kirra Beach Apartments el 14 sept. 2023
Thanks for staying Clifford, it make our day when guests have a great stay.

8/10 Bueno

Kumiko

Viajó con su familia
Le gustó: Servicios
立地もよく室内も広く快適だった 食器や床の衛生面にやや不安があった
Se hospedó 7 noches en agosto de 2023
Respuesta de Team Kirra Beach Apartments el 22 ago. 2023
Thank you Kumico

8/10 Bueno

Dale

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Excellent facilities, easy access to the beach, great location, very affordable rates. Negatives, no decent sharp knives, or cleaning supplies. Plenty of cleaning equipment but could supply bathroom and kitchen cleaning products instead of having to supply your own as a greener solution.
Se hospedó 7 noches en julio de 2023
Respuesta de Team Kirra Beach Apartments el 7 ago. 2023
Thanks for staying Dale. and for your feedback.

10/10 Excelente

Peter

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Great stay
Had a great stay - great accommodation, friendly staff
Se hospedó 2 noches en julio de 2023
Respuesta de Team Kirra Beach Apartments el 1 ago. 2023
Thanks So Much Peter we are thrilled to hear you had a great stay and hope to see you again in the near futures

10/10 Excelente

John

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Well maintained , convenient , clean and tidy
Se hospedó 6 noches en julio de 2023
Respuesta de Team Kirra Beach Apartments el 1 ago. 2023
Thanks So Much John we are thrilled to hear you had a great stay and hope to see you again in the near futures

8/10 Bueno

kasey

Le gustó: Servicios, estado de la propiedad e instalaciones
Overall very good stay, only complaint was the apartment did get quite cold ( we were unable to adjust the temperature) and the bedding wasn’t the best or comfortable . Some of the couch cushions in our room were quite stained as well
Se hospedó 4 noches en julio de 2023
Respuesta de Team Kirra Beach el 24 jul. 2023
Hi Kasey,Thank you for staying and taking the time to post your review. I will be passing your feedback onto our housekeeping staff to to check bedding and cushion and do apologize. Every unit does have their own adjustable air control panel to control and regulate temperature. If their was an issue or you were unaware how to operate we could have sent someone up to show you.

10/10 Excelente

Midori

Se hospedó 1 noche en julio de 2023
Respuesta de Team Kirra Beach Apartments el 19 jul. 2023
Hi Midori,Thanks you for staying and you will have to stay longer next time. If you do we will make sure to look after you with a great rate as well.

8/10 Bueno

Kim

Viajó con su familia
Se hospedó 3 noches en julio de 2023
Respuesta de Team Kirra Beach el 18 jul. 2023
Thank you so much for staying Kim. hope to see you again in the near future

10/10 Excelente

Martin

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Fantastic place to stay, had everything we needed in such a beautiful location.
Se hospedó 6 noches en julio de 2023
Respuesta de Team Kirra Beach Apartments el 12 jul. 2023
Thank you so much for staying with us Martin and hope to see you back in the very near future.From all the Staff here at Kirra Beach Apartments

10/10 Excelente

Alison

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Was a lovely property, great location. Bit noisy with people on the street at night time, but otherwise great. Only thing which always gets my back up it having to get rubbish out of apartment and do all the washing up and unpack dishwasher. I always think that should be covered in the amount you pay.
Se hospedó 4 noches en mayo de 2023
Respuesta de Team Kirra Beach Apartments el 24 may. 2023
Hi Alison,Thank you so much for staying and taking the time to let us know about your stay. It is always great to hear when guests have enjoyed their stay. Being self contained apartments unfortunately if we didn't kindly ask guests to remove rubbish and leave units in a clean and respectful manner rubbish and things like dishes get left in a terrible state which takes cleaners longer than the cost and set time of what is built into offering lower rates. Cleaners do still thoroughly clean the apartment to an expected level for incoming guests.

10/10 Excelente

Cheree

Viajó con su familia y niños pequeños, Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
This location was perfect beach directly across the road which had a park for the kids 7/11 around the corner A lovely walk into COOLANGATA took around 15 min with kids stopping along the way
Se hospedó 5 noches en mayo de 2023
Respuesta de Team Kirra Beach Apartments el 22 may. 2023
Hi Cheree, All the staff here are always so happy to hear when guests have enjoyed their stay. It makes our day.Take care and hope to see you again

10/10 Excelente

Amanda

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Lovely apartment. Clean rooms. Spacious very friendly staff at check in. Will stay again.
Se hospedó 2 noches en abril de 2023
Respuesta de Team Kirra Beach el 27 abr. 2023
Thank you so much for staying Amanda and would love to have you stay again. Keep in contact and will make sure to look after you with a great rate.

10/10 Excelente

Judith

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Fabulous location
We loved our 3 week stay at Kirra Beach Apartments. The location is awesome. Just a couple of minutes to a safe patrolled beach. A fabulous strip mall next door has several eating establishments including one of the best bakeries on the coast, a chemist, a doctors office, laundromat, newsagent, 7 Eleven, beauty salon, coffee shops and more. Our apartment had a lovely view of the ocean. It was very clean and quiet. There is construction going on across the road but we were not affected by any of the noise. Management were very friendly. The pool was clean and refreshing. Underground parking was very secure. My only complaint was that there were no drawers or shelves to put our clothes. There is a closet in each bedroom but because there was nowhere to put our clothes I had to go and buy several dozen coat hangers to hang everything and then still have to keep things in our suitcase. We loved the A/C at night. We had a fabulous stay and would definitely come back again.
Se hospedó 23 noches en marzo de 2023
Respuesta de Team Kirra Beach Apartments el 29 mar. 2023
Thank you so much for staying and taking the time to post your feedback.Take Care Darren

8/10 Bueno

Kylie

Viajó con su pareja
Le gustó: Servicios
Checkin was easy and staff very friendly and helpful. We had booked a 2bdr oceanview room and were upgraded to a penthouse on the top floor (room 704) with access to 2 out of the 5 bedrooms (as per our booking). The penthouse was fantastic in terms of space and amenities and the view of the beach across the street was incredible. The lift was always super quick and we loved the secure assigned parking spots. Some negatives: The furnishings and decor are certainly ageing and need some maintenance as we noticed the cupboards and vanity units had water damage with their surfaces peeling away (salt and water damage will obviously do this) but overall the apartment was pleasing. Would have loved a tv in the master bedroom and thought this was odd that one of the smaller rooms (closed off) had a tv. Carpets had lots of stains and the lounges has stains and marks. We also found some old disposable slippers behind the curtains in the master bedroom when we drew back the curtains and rubbish and old coat hangers on the floor in the other bedroom closet, so clearly the cleaners are not doing a good job at all which was disappointing. Cleaners should also be responsible for putting clean dishes away from dishwasher so that it’s done with clean hands or disposable gloves to ensure hygiene, not leaving it up to holidayers to hand wash or use dishwasher and then put away as this doesn’t ensure correct hygiene or cleaning practices. Overall, a great place and we will definitely stay again!
Se hospedó 3 noches en marzo de 2023
Respuesta de Team Kirra Beach el 29 mar. 2023
Hi Kylie,Thank you for staying and letting us know about your stay. Will definitely be passing on your feedback to our staff and management.Take Care

8/10 Bueno

KODY

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
Liked everything about the property. Parking, pool, security was fantastic. Staff friendly aswell. Only down side was the cleaning of the apartment. Could of been alittle better
Se hospedó 3 noches en febrero de 2023
Respuesta de Kirra Beach Apartments el 15 feb. 2023
Hi Kody, we greatly appreciate your feedback and will definitely be passing on to our housekeeping staff.

10/10 Excelente

Matthew

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The apartment footprint goes from one side of the building to the other so you can get a cross breeze rather than use A/C. Kitchen was very modern. Staff were very nice.
Se hospedó 4 noches en febrero de 2023
Respuesta de Team Kirra Beach Apartments el 6 feb. 2023
Hi Mathew,Thank you for staying and was great meeting you.Take care and hope to see you again in the near future.

8/10 Bueno

ALLISON

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Our stay was enjoyable. The apartment a bit dated and in need of TLC but otherwise clean and comfortable. The pool and spa opens at 8 am and closes at 9 pm so it would have been nice if the hours were extended particularly during summer time. Construction crew next door start at 6:30 am so bring your earplugs. Regardless, we enjoyed our stay.
Se hospedó 3 noches en enero de 2023
Respuesta de Team Kirra Beach Apartments el 30 ene. 2023
Hi Allison,Thanks for stayings.

10/10 Excelente

Angela

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Relaxing and enjoyable stay. Walking distance to beach. Ocean views and spacious apartment. Pool and spa was a bonus too.
Se hospedó 3 noches en enero de 2023
Respuesta de Team Kirra Beach el 30 ene. 2023
Thanks for staying Angela

8/10 Bueno

Trevor

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Kirra Beach was close to the airport, beaches were beautiful. Great eateries close by and only around the corner from more shops! The apartment was very comfortable and suited us as a family. Nice pool and underground parking. Would highly recommend to other families!
Se hospedó 6 noches en enero de 2023
Respuesta de Team Kirra Beach el 30 ene. 2023
Thanks Trevor for staying and taking the time to post

8/10 Bueno

geoff

10/10 Excelente

HANS

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Within walking distance of the beach, local shops and restaurants. Quiet and great amenities.
Se hospedó 3 noches en diciembre de 2022
Respuesta de Kirra Beach Apartments el 13 dic. 2022
Thank you for staying with us Hans. Really glad you enjoyed your stay and hope to see you again in the near future.Have a wonderful Christmas and New YearFrom all the staff Kirra Beach Apartments

10/10 Excelente

Kerry

Se hospedó 2 noches en septiembre de 2022

8/10 Bueno

Sharon

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We loved the close proximity to beach. It would have been nice for a little more dishwashing liquid. We would have like to sets of keys with fob to allow for us help us get to pool and back without both parents.
Se hospedó 6 noches en octubre de 2022
Respuesta de Kirra Beach Apartments el 16 oct. 2022
Hi Sharon,Thanks for staying and posting feedback. A second key is provided upon check-in (Registering) or if guests arrive after hours is provided as soon as they come down to reception the following morning to officially register which we do remind guests to do on on their after hours arrival instructions.

8/10 Bueno

Thomas, gisborne

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Magnificent whale watching from the room. Walkable to a wide variety of cafes and restaurants. Amenities of the room itself were disappointing. No coffee maker provided though advertised as included. Floor tiles loose. Overall was not clean on check in. Rice and what I hope was ketchup stuck on table. Floor very dirty. No spare toilet rolls.
Se hospedó 7 noches en octubre de 2022
Respuesta de steve el 12 oct. 2022
Hi Thomas,Thanks for staying and for taking the time to let us know about issues you mentioned. Firstly I am sorry your unit was not up to both our expectations and will pass this onto our cleaners. You can always let staff know during a stay of any issues/oversights so they can rectify straight away. Hoping you will stay again

10/10 Excelente

stacey

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
kirra beach apartments
big apartment. great outlook. efficient check in. secure.
Se hospedó 3 noches en agosto de 2022
Respuesta de Kirra Beach Apartments el 10 ago. 2022
Thank you so much for staying and taking the time to post. Hope to see you again in the near future. Kirra Beach Team

10/10 Excelente

Mary

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Beautiful apartment in a beautiful area. Would definitely stay there again 😁
Se hospedó 4 noches en julio de 2022
Respuesta de Kirra Beach Apartments el 27 jul. 2022
Thank you so much Mary, hope to see you again soon. Thanks for staying with us Kirra Beach Team

10/10 Excelente

David

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Kirra Beach Apartments were well appointed with a terrific beach view, great amenities including a pool and hot tub. Darren was outstanding during booking process and at check in and check out. I'll be going back
Se hospedó 5 noches en junio de 2022
Respuesta de Darren el 15 jun. 2022
Hi David, Thank you so much for staying, appreciate you taking the time to post your review. Look forward to see you again.

4/10 Mediocre

Harold

No le gustó: Limpieza
Good location
Great location. Unit is tired needs a good scrub curtains had mould on them. Foxtell didn’t work.
Se hospedó 2 noches en abril de 2022
Respuesta de Kirra Beach Apartments el 4 may. 2022
Hi Harold, Thank you for staying. It was unfortunate that your Foxtel had stopped working during your stay which a technician who was called out to fix. We have also checked curtains and whilst isn't mould they are discolored and could certainly be updated so appreciate your feedback.

10/10 Excelente

Nick

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
A spacious apartment for a family of five, with everything you need for self-catering laundry while on a beach holiday. Kept in perfect condition. Located just over the road from the beach, with easy access to nearby cafes, supermarkets and restaurants. So you can avoid the traffic further north in areas like Surfers Paradise if you want to. Appreciated the apartment upgrade during school holidays.
Se hospedó 3 noches en abril de 2022
Respuesta de Team Kirra Beach Apartments el 1 may. 2022
Hi Nick, Thank you for taking the time to post and we are so glad you had a great stay. We hope to see you again in the near future.

6/10 Aceptable

Stephen

Viajó con su familia
Le gustó: Limpieza, servicios
No le gustó: Estado de la propiedad e instalaciones
The property smelt damp upon entry. It is quite a dark ordinary apartment for the price
Se hospedó 2 noches en abril de 2022
Respuesta de Team Kirra Beach el 1 may. 2022
Hi Stephen, Thank you for taking the time to post. If you can advise the apartment you stayed in we can investigate further. It is always best to raise any issues to staff at the time during your stay so we can better help investigate and rectify. If you can get back to us would be greatly appreciated.

10/10 Excelente

Vanessa

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Close to the beach, the airport and dining options. Could have done with a basic gym onsite for those wet and windy days when you can not get out.
Se hospedó 1 noche en marzo de 2022
Respuesta de Kirra Beach Apartments el 30 mar. 2022
Hi Vanessa, Thank you for taking the time to post your review and for staying with us at Kirra Beach Apartments and agree on days like we have had a gym would have definitely come in handy. Take care and hope to see you again

6/10 Aceptable

Diana

Se hospedó 1 noche en marzo de 2022

8/10 Bueno

Zoe, Silverdale

Viajó con su familia y niños pequeños
Le gustó: Servicios
Great location in a very family friendly area. The only disappointing part of our stay was the cleanliness of our apartment. As soon as we walked into the rooms there was an overwhelming bad smell that even my husband noticed. There were crumbs, hair and sand all over the lounge and the bathrooms smelled horribly.
Se hospedó 3 noches en marzo de 2022
Respuesta de Kirra Beach Apartments el 22 mar. 2022
Hi Zoe, Thank you for staying and really appreciate your feedback. We have followed up and have discovered the smell is from the new curtains installed they day before you arrived, and should have been cleaned before being hung. We will also be speaking with our cleaning who should have done a much better job with the other cleanliness issue you raised which we sincerely apologize for. As a gesture of good will if you do stay again we would like to look after you with a discounted rate.

10/10 Excelente

Giuliano

Se hospedó 1 noche en marzo de 2022
Respuesta de steve el 11 mar. 2022
Thanks for your positiveness

8/10 Bueno

Jillian

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 5 noches en febrero de 2022
Respuesta de Kirra Beach Apartments el 7 mar. 2022
Thank you Jillian for taking the time to post. Please keep in contact as we would love to have you stay and try for a 10 out of 10 next time. Take Care From all the staff at Kirra Beach Apartmets