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Opiniones sobre Isle of Palms Resort

4 out of 5
Isle of Palms Resort
2 Coolgardie Street, Elanora, QLD

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 40 de 138 opiniones" "
Evaluación: 8 - Bueno. 60 de 138 opiniones" "
Evaluación: 6 - Aceptable. 26 de 138 opiniones" "
Evaluación: 4 - Mediocre. 11 de 138 opiniones" "
Evaluación: 2 - Terrible. 1 de 138 opiniones" "

7,4/10

Limpieza

8,0/10

Personal y atención

8,2/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Richard, Hamilton

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The pool was exceptional and unit was spacious and comfortable.
Se hospedó 5 noches en octubre de 2023

8/10 Bueno

Glenn

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff great, good location, property was functional but a little dated & needs a freshening up.
Se hospedó 10 noches en junio de 2023
Respuesta de Management el 6 jul. 2023
Dear Glenn,Thank you for your review! We appreciate your compliments about our staff and the convenient location. We have noted your feedback regarding the appearance of our property and will take it into consideration for future improvements. We hope to welcome you back again soon.Best regards,Isle Of Palms Resort

8/10 Bueno

Jodie

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención
Awesome place to stay, a bit disappointed the spa was not warm enough to sit in.
Se hospedó 3 noches en junio de 2023
Respuesta de Management el 6 jul. 2023
Dear Jodie,Thank you for choosing to stay at our hotel/resort and for sharing your feedback. We are delighted to hear that you enjoyed your overall experience with us.Your feedback is valuable to us, and we will look into this matter to ensure that our spa facilities meet the expectations of our guests.Thank you once again for your review, and we hope to have the pleasure of welcoming you back for another enjoyable stay.Best regards,Isle of Palm Resort

8/10 Bueno

lee

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2023

8/10 Bueno

Jai

Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 7 noches en noviembre de 2022

8/10 Bueno

Joanne, Kearneys Spring

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We (4 senior adults) stayed in a villa on the water. We booked a 2 bed but was put into a 3 bed. The 2nd bedroom was small with twin beds. The main bedroom was spacious with a balcony. The villa itself was a bit tired. Carpet was worn & curtains need replacing, the fan in the upstairs bathroom very noisy, but they were really the only problems. The inclusions were excellent, the kitchen had everything we needed. The outside patio area has only minimal covering & we had a week of wet weather so couldn't utilise it as much as we would have liked. The swans were great to watch. Cathy at reception was very helpful & a pleasure to do business with. The Pines shopping centre is next door (an easy walk) & you can bring back the shopping trolleys as there is a pick up area inside the resort. All in all apart from the terrible weather we had a great week here & will definately be back.
Se hospedó 6 noches en octubre de 2022

10/10 Excelente

Kuirsty

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia, Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
This property was absolutely amazing to stay at, our villa was perfect, the kitchen was not the cleanest when we arrived but it does not take away from the fantastic property. The staff were so friendly and inviting at all encounters we had with them. I am already looking at booking again next year. Extremely happy! 15/10 highly recommend this property.
Se hospedó 7 noches en julio de 2022
Respuesta de Management el 28 jul. 2022
Thank you for your positive feedback Kuirsty. We hope we can welcome you back to Isle of Palms again soon.

8/10 Bueno

Marian N Andrew

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
My wife and I enjoyed a few days of quiet which is what we were after.
Se hospedó 3 noches en marzo de 2022

10/10 Excelente

terence

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall we were very pleased with the stay we had there.
Se hospedó 3 noches en febrero de 2022

8/10 Bueno

Kylie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Family trip.
Great place to stay some of the locals were rude, however they appeared to be older and it didn’t affect the overall accomodation
Se hospedó 3 noches en enero de 2022
Respuesta de Kathy el 23 ene. 2022
Hi Kylie, Thank you for your review, hope to see you again next time.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 2 noches en agosto de 2021

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención, comodidad de la habitación
Secure ok place to stay
Few issues before we arrived but was advised would be upgraded don’t believe we were. Apartment is secure and on the lake. Could use a paint which would make it fresher. Has everything you would need and shopping centre right next door
Se hospedó 4 noches en junio de 2021
Respuesta de Kathy el 12 jun. 2021
Thank you for your feedback.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
Handy location at a reasonable price. Unit is a bit outdated and visitor parks are hard to get a hold of!
Se hospedó 4 noches en mayo de 2021
Respuesta de Kathy el 12 jun. 2021
Thank you for your feedback

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2021

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Relaxing and peaceful. Close to a shopping centre
Se hospedó 3 noches en febrero de 2021

4/10 Mediocre

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Facilities were good the problem was the unit. not only extremely basic but one can see it's very old and no one is making sure it looks good the drawers in the kitchen were loose the pipes were terrible making a huge noise when turning the water on the dinning table is made of glass, no convenient at all with kids no wifi in the unit, only in the reception no batteries in the remote control foe the price paid, this is extremely expensive
Se hospedó 3 noches en diciembre de 2020

8/10 Bueno

Unni, Brisbane

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Location was good. Some basic housekeeping things were missing, like salt, shampoo, the utensils need replacement
Se hospedó 2 noches en octubre de 2020

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención, servicios
The kids enjoyed fishing and swimming in the pool. The unit needs to have renovations.
Se hospedó 5 noches en diciembre de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
Se hospedó 3 noches en noviembre de 2019

8/10 Bueno

Cliente verificado

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There was lots of activities for the kids with pool, tennis courts, beach volleyball. No internet or pay tv made the downtime’s a bit harder. Very close to supermarket and easy access to M1 with a short drive to beach.
Se hospedó 7 noches en septiembre de 2019

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones
Good area, lacking in other areas.
I was expecting so much more. The area is good. Close to shops. And highway. But it stops there. This defiantly wasn’t the cheapest option for accomodation, we booked on the knowledge we would receive two parking spots and a 3 bed townhouse with garden views notwater front! When arrived, we were on the water, not ideal with three children under 5!! When we complained we where told that’s all they had and it was an up grade , argh I’d hate to see what where originally given if that’s the upgrade! Then we where informed there wouldn’t be used of the pool spa etc across from us due to maintenance which was ok! But Then all the parking was blocked for workers, when we questioned where to park we where told we couldn’t have two parks after being told we could and they said we would have to park elsewhere! Very rude and unprofessional! The house was not clean, lacked in things like washing loquats to do dishes. We have stayed in excess of 10 places this year and this was the dirtiest and most outdated! Unfortunately we won’t return! We will return to the area but not the resort sadly!
Se hospedó 8 noches en septiembre de 2019

4/10 Mediocre

Cliente verificado

Viajó con su pareja
No le gustó: Limpieza, estado de la propiedad e instalaciones
not enough detergents in property for dishes for a 7 day stay..only enough for one hand wash of dishes & one use of the dishwasher. Outdoor table dirty had not been cleaned in a long time. Accumulation of dust in the corners of toilet suite black gunk around bathroom basin sink & overflow. Hand basin in bathroom water wasn't draining very well was rectified. Tiled floors in living area hadn't been cleaned very well. We stay in apartments 2 to 3 times yearly this one was disappointing. We don't see that it is up to us to be chasing up on jobs that are below standard will not return or recommend this property
Se hospedó 7 noches en agosto de 2019

10/10 Excelente

Delma&GregMorro

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The unit appeared to have been freshly Renoed &painted . Nice &quite Easy walk to shopping centre. Good security. Nice ground staff & management . What we didn't like was having to leave & come home .Regard's ,Greg & Del Morrow
Se hospedó 7 noches en agosto de 2019
Respuesta de Kind regards, Management and Staff el 11 ago. 2019
Dear Greg & Del, Thank you for taking time to send us your review. We look forward to seeing you again.

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
As always, the unit was lovely, albeit in need of a little freshen up. Staff, check in and facilities were fantastic as always.
Se hospedó 7 noches en julio de 2019
Respuesta de Kathy el 4 ago. 2019
Thank you for your review and comments. We look forward to seeing you again next time

10/10 Excelente

예진

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
만족
친구들끼리 갔는데 방이 4개나 있어서 좋았어요 대체로 깨끗했고 쇼핑몰, 마트와 가까워서 편리했습니다.
Se hospedó 2 noches en julio de 2019
Respuesta de Kind regards, Management and Staff el 11 ago. 2019
Thank you for your review

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
Se hospedó 3 noches en mayo de 2019
Respuesta de Management el 20 jun. 2019
Thank you for your feed-back, we really appreciate your review.

8/10 Bueno

steven j

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good for the price
Yes all good little run down but overall a good stay for the price
Se hospedó 3 noches en abril de 2019
Respuesta de Management el 20 jun. 2019
Thank you for taking the time to review you stay. Glad to hear you enjoyed your stay with us.Your concerns will be passed onto the relevant departments.

8/10 Bueno

Trish

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to stay with children and location was great. Only problem was no wi-fi access in the townhouse. Will definitely be back!
Se hospedó 4 noches en abril de 2019
Respuesta de Management el 20 jun. 2019
Thank you for the feedback. We are excited to hear how much you enjoyed your stay. Come back again soon!

6/10 Aceptable

Michael, Adelaide

Le gustó: Personal y atención, comodidad de la habitación
No le gustó: Limpieza
Family stay from europe
Was close to shopping and beach Great pool area Lack of parking for large car Friendly staff Unit was for 8 but only 6 chairs at table Dirty fans and behind door in barthroom Would stay again Good value for money
Se hospedó 6 noches en febrero de 2019
Respuesta de Management el 20 jun. 2019
Thank you for taking the time to review you stay. Glad to hear you enjoyed your stay with us.Your concerns will be passed onto the relevant departments.

8/10 Bueno

Family

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Resort facilities were great. Room itself, a little run down, exhaust fan full of dust and behind the beds (needed to plug in the beside lamps) also extremely dusty. Would go back again.
Se hospedó 5 noches en enero de 2019
Respuesta de mark el 22 ene. 2019
Hi Thanks for the feedback. We will pass on your comments to our staff for action. Come back again soon.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Apartment had all we needed. Close proximity to water was great for fishing with kids.
Se hospedó 4 noches en diciembre de 2018
Respuesta de Mark el 10 ene. 2019
Hi thanks for your review. Come back again soon. Mark - Manager

10/10 Excelente

Michelle, Albany WA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent accomodation to suit our family
Great unit close to shops & wasing machine a massive bonus
Se hospedó 10 noches en octubre de 2018
Respuesta de Mark - Manager el 16 oct. 2018
Thank you for the feedback. We are excited to hear how much you enjoyed your stay. Come back again soon!

8/10 Bueno

Marie

Le gustó: Personal y atención, comodidad de la habitación
Isle of Palms
Excellent location, proximatity to shopping centre was excellent. Travelling between Brisbane and the Gold Coast surrounds was great with easy access to freeway
Se hospedó 6 noches en agosto de 2018
Respuesta de Kind regards, Management and Staff el 11 sept. 2018
Hi Marie, Thank you for your feed-back, we really appreciate your positive feedback.

8/10 Bueno

Neil, Melbourne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pleasant Hotel unit located on an Island. The room faced the canal and had water views. The kitchen and living area was on the ground floor, with the three bedrooms located on the first floor. Bathroom, shower and Toilet on the first floor and a second toilet and shower room on the ground floor. The unit had three bedrooms, one double and two with two single beds. The Kitchen was modern, well equipped with just about any thing needed to cook and serve food. The bathroom and upper deck area's were showing their age. Whilst generally nice, some furniture such as the couch was also showing wear and tear. The hire Car would not fit in garage completely so had to leave garage door open. Close to the Pines shopping Centre, walking distance so convenient for shopping . Good for family's with up to 4 children Reception Lady very pleasant and efficient.
Se hospedó 4 noches en agosto de 2018
Respuesta de IOP Management el 17 ago. 2018
Dear Neil, Thank you for taking the time to review you stay. Glad to hear you enjoyed your stay with us.Your concerns will be passed onto the relevant departments.

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Comodidad de la habitación
Unit very run down
3 bedroom townhouse we had was very run down. all taps upstairs need to be changed. all drip and one tap fell apart. lounge needs to be replaced. very uncomfortable. all springs etc gone in the couches and chairs. couch was ripped. I don't know how old this resort is, but I feel the unit we had has had nothing done to it in years.
Se hospedó 2 noches en mayo de 2018
Respuesta de Kind regards, Management and Staff el 27 jun. 2018
Thank you for taking the time to review your stay at Isle of Palms Resort, all the apartments here are privately owned and furnished differently no two are alike, we do however have Deluxe units available which have been refurbished. Our maintenance team will look at the taps and carry out appropriate maintenance.

10/10 Excelente

Mary, Australia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice resort with beautiful environment.
Few minutes walk to a large shopping mall. Spacious townhouse with everything you need. Park your car right outside. Only the garage door couldn't be opened, but I chose not to park inside as just staying for 3 nights. What a shame that we have no time to enjoy the facilities and the environment. Sure that we will come again.
Se hospedó 3 noches en enero de 2018
Respuesta de Adam el 19 mar. 2018
Thank you so much for your lovely review Mary, we truly hope that you'll be able to visit us again soon!

8/10 Bueno

Tina, Manilla NSW

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
n/a
It was pretty close to shops, club etc. Nice & relaxing,
Se hospedó 6 noches en enero de 2018
Respuesta de Adam el 19 mar. 2018
Thank you for the review Tina, we hope that you'll visit us again soon!

8/10 Bueno

Rajesh, Sydney

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel, shopping complex is 20 meters away , everything is reachable
Se hospedó 4 noches en noviembre de 2017

6/10 Aceptable

Paul

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Okay.......
Was a very average stay. House could do with a major overhaul and decorating. Some of the appliances we missing items(wheel from the tray on dishwasher for example, door locks did not work). Because of the poor decor it looked and felt grubby (which it was not). Pools very small and monopolised by the locals(I had a ball in the face will sunbathing). No internet in the house which was advertised having. As I was working on holiday at times so it was very inconvenient and sitting outside the office, trying to use the Internet, late at night was not really my idea of fun. Car is a must to make the best of the location. Having to dispose of your own rubbish, leave everything clean and today, dishwasher on, etc. on exit did not really add to the holiday experience. Staff when there very good, lovely views of the canal, good position for travelling to other places. Loads to do in the area.
Se hospedó 4 noches en octubre de 2017

10/10 Excelente

bri, geelong

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Loved our stay
Such a great little appartment for a family holiday . We loved our stay and will be back!
Se hospedó 4 noches en septiembre de 2017

6/10 Aceptable

J, Central Queensland

No le gustó: Estado de la propiedad e instalaciones
Okay, but dated.
Room is ok, but is in need of a rennovation. Leaking tap in bathroom and shower has terrible pressure. Carport is not suitable for a Toyota Prado (or similar/bigger) and getting a second park is the luck of the draw - permanent residents seem to rule the carpark.
Se hospedó 4 noches en agosto de 2017

8/10 Bueno

Lachie, NSW

Le gustó: Personal y atención, comodidad de la habitación
Nice Resort near a lagoon
Had a nice stay at the Isle of Palms Resort. Kids had a great time with fishing only being meters from our back door. Pool and BBQ facilities were well maintained. Would recommend to others
Se hospedó 5 noches en julio de 2017

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
A little run down but great location
I stayed here a few years back, but unfortunatly this time round I noticed the cleanleness of the apartment not at a acceptable level and looking run down. One of the two spas was out of action while I was there also. On the plus side. The location is still great for a family. Shops are next door and half hour drive to the theme parks.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clise to beach and hotels
It was a memorial weekend for our celebration walking down memory lane for our mum

10/10 Excelente

Nsengimana, Cairns

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Relaxing and spacious
Loved watching our children delight in feeding the aquatic birds by the river front each morning. 2 story town house, 3 toilets, balcony off main bdm. Very secure. Amazing central location to shops. Saved money by cooking some meals. Uber is so cheap and accessible from here. We did not see any hotel staff at all except when we checked in.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Garry , D - Mudgee. NSW

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice place to stay beach/fishing at your back door
Facilities nice close, good for kids all your at hand.

10/10 Excelente

john, bordertown

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We were given an upgrade to a deluxe apartment. Recently renovated it was lovely. A view of the ocean too!

2/10 Terrible

marty, sydney

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Disappointed
No air conditioning Mattresses on beds sagged oven was dirty We left after the first night would like a refund

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
Bed was uncomfortable rest of the apartment was good. Good for families