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Opiniones sobre Harbour Side Resort

3 out of 5
Harbour Side Resort
132 Marine Parade, Southport, QLD

Opiniones

4,6
Evaluación: 10 - Excelente. 0 de 8 opiniones" "
Evaluación: 8 - Bueno. 1 de 8 opiniones" "
Evaluación: 6 - Aceptable. 3 de 8 opiniones" "
Evaluación: 4 - Mediocre. 1 de 8 opiniones" "
Evaluación: 2 - Terrible. 3 de 8 opiniones" "

4,0/10

Limpieza

4,0/10

Personal y atención

5,6/10

Servicios

4,8/10

Estado de la propiedad e instalaciones

Opiniones

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en noviembre de 2020

2/10 Terrible

Cliente verificado

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The place desperately needs updating and cleaning, very outdated and pictures do not reflect reality
Se hospedó 2 noches en septiembre de 2020

6/10 Aceptable

Cliente verificado

Le gustó: Estado de la propiedad e instalaciones
The place is great if you’re just looking for a cheap hotel to rest your head and store your things while working away. You do get what you pay for. Also my time there would have been better if the couple next door to me didn’t decide to have a 3 hour domestic, where she threw cutlery and screamed constantly. Not how I wanted to spend the midnight-3am hours when I’m away for work. It’s probably not the properties fault but does impact on the experience.
Se hospedó 4 noches en mayo de 2020

2/10 Terrible

Jacqueline

Viajó con su familia
No le gustó: Limpieza, comodidad de la habitación
Disappointed
Hard to leave a positive feedback when neither the property or hotels.com would follow up on a request to contact us Poor business ethics
Se hospedó 1 noche en abril de 2020
Respuesta de Mary el 15 abr. 2020
Hi How are you? How could I help you?

8/10 Bueno

Michael

Se hospedó 1 noche en marzo de 2020
Respuesta de Mary el 27 may. 2020
Thank you and wish to see you again!

6/10 Aceptable

Cliente verificado

Viajó con su pareja, Viajó por negocios
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Old and not well maintained. For instance fridge badly needed defrosting, TV had pixel damage, pool was empty, door lock required a jiggling technique to open it, car parking was a wrestling match (no dedicated spots), minimum cuttlery (one teaspoon). Everything is bottom shelf, to the point we went out and bought our own pillows from kmart (& left them there).
Se hospedó 4 noches en marzo de 2020
Respuesta de Management el 21 abr. 2020
Which unit number is it? You should tell us when you found the problem. Thanks!

4/10 Mediocre

Helen

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Room had dust built up all over the blinds and the windows. Our toilet was leaking all over the floor Wanted to charge us extra for 1 towel to put on floor so no one would slip. Couches couldn't sit in because all the leather was cracked and peeling off them so was sharp pieces. Kids couldn't go swimming pool was really green. And the lady behind the counter was really rude
Se hospedó 1 noche en febrero de 2020
Respuesta de Management el 21 abr. 2020
Really sorry! I just changed over and we still fixing the problems. Which unit did you live in? Thanks!

2/10 Terrible

Cliente verificado

Viajó por negocios
Le gustó: Servicios
No le gustó: Personal y atención
The managers child screamed and yelled every single night until late and every morning from 6.30am. They didn't notify me that they were turning the water off one morning so had to get ready for work without water.
Se hospedó 4 noches en febrero de 2020
Respuesta de m el 15 abr. 2020
hello