4/10 Mediocre
Juliette
Viajó con su familia
11 ene. 2026
Le gustó: Servicios
The Ruby Apartment has several shortcomings, with the most significant being the extremely uncomfortable mattresses. After many stays on the Gold Coast over the years, these were by far the worst beds we have encountered.
Noise was another major issue. The neighbouring Paradise Resort created constant disturbance, with loud activity and children screaming daily from around 8:30 am until 10:00 pm. It was difficult to find any quiet during our stay.
The building itself was very busy, and for the first couple of days only one of the three lifts was operational. This resulted in exceptionally long wait times. The kitchen was also poorly equipped, missing several basic items needed for cooking, which required us to purchase some essentials ourselves.
We contacted staff regarding a vacuum cleaner missing its hose and issues with the washing machine as well.
Overall, the apartment is acceptable in layout, but its proximity to a very noisy playground, lack of cleanliness, and extremely poor-quality beds made the stay far less comfortable than expected.
Juliette
Se hospedó 7 noches en enero de 2026