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Opiniones sobre The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)

3 out of 5
The Granite Luxury Hotel Penang (Formerly known as M Summit 191 Executive Hotel Suites)
191. Jalan Magazine, George Town

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 49 de 126 opiniones" "
Evaluación: 8 - Bueno. 49 de 126 opiniones" "
Evaluación: 6 - Aceptable. 18 de 126 opiniones" "
Evaluación: 4 - Mediocre. 8 de 126 opiniones" "
Evaluación: 2 - Terrible. 2 de 126 opiniones" "

8,4/10

Limpieza

8,0/10

Personal y atención

7,8/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Rosa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Estar como en casa en Penang
Edificio nuevo y tiene parking robotizado. Suite bien distribuida, con camas cómodas, limpia, mucha luz natural y vistas a la Torre Komar y la ciudad. No dispone de servicio de desayunos, pero hay una cafetería y 7eleven al lado. También hay 3 centros comerciales solo cruzar la calle. La ubicación es buena, está cerca del centro histórico. El único inconveniente es tener que atravesar 2 avenidas para llegar al centro.
Se hospedó 3 noches en septiembre de 2018
Respuesta de Jayden Tan Qing Giap el 29 sept. 2018
Gracias por tu comentario, nuestro hotel espera que puedas quedarte con nosotros y pasar un buen día :)

8/10 Bueno

Wai Yee

Le gustó: Limpieza, estado de la propiedad e instalaciones
The location is awesome for local culture. But will be nice if hotel just provide enough toilet paper and coffee for those who stay multiple nights
Se hospedó 5 noches en abril de 2024
Respuesta de The Management el 7 may. 2024
Dear Wai Yee, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

10/10 Excelente

Anderson

Se hospedó 4 noches en abril de 2024

10/10 Excelente

Yeo Chee

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Staffs was very attentive and helpful both at Concierge and Housekeeping. Special thanks to front desk Ms Zulaika for service rendered. Will strongly recommend to friends and family.
Se hospedó 3 noches en abril de 2024
Respuesta de The Management el 30 abr. 2024
Dear Yeo Chee, thank you for choosing to stay with us at The Granite Luxury Hotel. Your generous review has been shared among the team including Zulaika. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

10/10 Excelente

Brad, Portland

Se hospedó 4 noches en abril de 2024
Respuesta de The Management el 10 abr. 2024
Dear Brad, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

10/10 Excelente

Jen, Elanora

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We had a perfect 3 night stay at the Granite. The suite is an amazing big suite and beautifully decorated in traditional colours. The bed is super comfy and large. The location is perfect and walking distance to all the streets art and other attractions. The rooftop pool is making and great views over the city and the roof top bar, just tops it all. I can highly recommend hiring a tuk tuk bicycle ride at night. We had the best night with our rider taking us round the street art through little India upto the sea front. It really made our stay in Penang perfect. Go up the hill also, we spent over 5 hours up the hill and loved the walks and cooler air. Our only regret is we didn’t have longer in Penang. Thank you Granite hotel and Penang we will be back some day.
Se hospedó 3 noches en marzo de 2024
Respuesta de The Management el 2 abr. 2024
Dear Jen, we are happy to receive your generous review score. It is in our nature to serve you passionately, and make the experience of your stay a home away from home. All of us are looking to welcome you back to The Granite Luxury Hotel.

10/10 Excelente

k

Se hospedó 3 noches en marzo de 2024
Respuesta de The Management el 2 abr. 2024
Dear k, we are happy to receive your generous review score. All of us are looking to welcome you back to The Granite Luxury Hotel.

8/10 Bueno

Philip

Le gustó: Limpieza, estado de la propiedad e instalaciones
They should drop the word luxury from the name, it isn’t luxury, but it is good, good location, safe, clean, friendly staff. Breakfast was free so ok, but I wouldn’t pay for it. Room was large, plenty space. We had no toilet paper, had to go and ask, but they brought it up. Mugs and glasses were provided, but no way to wash them, and they weren’t replaced at all during our stay The rooftop bar was disappointing as it is quite expensive. Go next door to the Wembley instead, bar is higher and prices much more reasonable.
Se hospedó 4 noches en febrero de 2024
Respuesta de The Management el 16 feb. 2024
Dear Philip, thank you for staying with us at The Granite Luxury Hotel and writing us a review. Please accept our profound apologies for the inefficiency. We had carried out the necessary actions. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

6/10 Aceptable

Jillian Lorraine

Le gustó: Limpieza, estado de la propiedad e instalaciones
Respuesta de The Management el 31 ene. 2024
Dear Jillian Lorraine, we are happy to receive your generous review score. All of us are looking to welcome you back to The Granite Luxury Hotel.

8/10 Bueno

Nga Chi

Se hospedó 1 noche en diciembre de 2023
Respuesta de The Management el 31 ene. 2024
Dear Nga Chi, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

2/10 Terrible

hang yee

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de The Management el 5 ene. 2024
Dear hang yee, thank you for your candid review. We are sorry to hear that you were not satisfied with your stay. We hope that the incident will not deter you from returning to our hotel and, we look forward to serving you better in the future.

8/10 Bueno

nongnuth

Viajó en grupo
Le gustó: Limpieza
การเอารถมารับส่งหน้ารร. ไม่สะดวกมากๆ ทุกอย่างดีหมดยกเว้น ความสะดวกในการรับส่ง เพราะไม่มีถนนที่กว้างพอให้รถมารอรับได้และไม่สามารถกลับรถได้ต้องถอยหลังออกเท่านั้น
Se hospedó 2 noches en diciembre de 2023
Respuesta de The Management el 20 dic. 2023
Dear nongnuth, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

10/10 Excelente

James Seng Hee

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The best stay I have during my trip to penang, great staff! Would recommend.
Se hospedó 7 noches en noviembre de 2023
Respuesta de The Management el 7 dic. 2023
Dear James Seng Hee, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

10/10 Excelente

Leng

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
All is okay except the music is loud even after 10pm.
Se hospedó 2 noches en noviembre de 2023
Respuesta de The Management el 24 nov. 2023
Dear Leng, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We have taken note of your feedback. Please be informed that we have highlighted this issue to our fellow neighbour. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

10/10 Excelente

Siew Loong

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Comfortable
Awesome, except we are not use to have the bed room without the widow
Se hospedó 3 noches en octubre de 2023
Respuesta de The Management el 18 nov. 2023
Dear Siew Loong, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

6/10 Aceptable

Tzu Ta

Viajó con su familia
Bathroom got bad smell all the time
Se hospedó 1 noche en septiembre de 2023
Respuesta de The Management el 28 sept. 2023
Dear Tzu Ta, thank you for your candid review. Please accept our profound apologies for the inefficiency. We have taken note of your comments and we will carry out the necessary actions immediately. We hope that the incident will not deter you from returning to our hotel and, we look forward to serving you better in the future.

6/10 Aceptable

Zhi Yan

Viajó con su familia y niños pequeños
Le gustó: Limpieza, estado de la propiedad e instalaciones
Had a very bad first day check-in with property unable to combine my beds for baby and still wanted to charge extra. Booked breakfast but was told booking did not include breakfast. Asked them to call by by 7am to confirm but did not on the first morning. Luckily expedia confirmed my breakfast. Was shocked it was not a freeflow buffet. On the last day, reception called and lied checkout time is 11am. We rushed with toddler down and forgot several items. Was very angry and asked why they had an earlier check out and then reception said checkout is 11am-12noon. Whilst I understand the need to clean the rooms, they have 2-3hrs to do it. Do not understand the rush. Luckily Ika managed to find the items for us else we would have lost about $150 worth of items in the rush. There is also a renovation going on on 11th floor and swimming pool. We would have liked the rooms if service was much better as the hotel is in excellent location opposite shopping malls.
Se hospedó 5 noches en septiembre de 2023
Respuesta de The Management el 28 sept. 2023
Dear Zhi Yan, thank you for your candid review. Please accept our profound apologies for the inefficiency. We have taken note of your comments and we will carry out the necessary actions immediately. We hope that the incident will not deter you from returning to our hotel and, we look forward to serving you better in the future.

10/10 Excelente

Karl

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Pool was lovely - cantilever variety, infinity and very high up. Room was massive. Staff were hugely friendly.
Se hospedó 3 noches en julio de 2023
Respuesta de The Management el 19 ago. 2023
Dear Karl, we are so thrilled to receive your generous review score. Your generous review has been shared among the entire team. As a hotelier, we always go beyond the extra-mile to ensure our guests have an excellent stay. It is in our nature to serve you passionately, and make the experience of your stay a home away from home. We hope to welcome you back in the near future.

6/10 Aceptable

siew wah

Viajó en grupo
Le gustó: Limpieza
Can hear the pub music and car-lift noise. Disappointed with my stay.
Respuesta de The Management el 19 ago. 2023
Dear siew wah, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. We apologies for the inconvenient cause. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

8/10 Bueno

DAEHEE

Le gustó: Limpieza
Se hospedó 4 noches en julio de 2023
Respuesta de The Management el 21 jul. 2023
Dear DAEHEE, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

10/10 Excelente

JunQiang

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice place to stay
Se hospedó 1 noche en julio de 2023
Respuesta de The Management el 14 jul. 2023
Dear JunQiang, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

8/10 Bueno

Lee Hiah

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Hotel lobby is spacious, inviting and pleasing. Room is new and in excellent condition, also very clean. Hotel location is great as you can easily walk to popular eateries within 10-20 mins taking into consideration traffic jams during peak hours. However, do note that only suites come with a coffee machine which is not welcome by me as I need my cup of kopi o kosong to start my day. Otherwise, it's a great place to stay for your vacation!!
Se hospedó 3 noches en julio de 2023
Respuesta de The Management el 13 jul. 2023
Dear Lee Hiah, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We have taken note of your feedback. We do provide 2in1 & 3in1 local Penang coffee. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

8/10 Bueno

Yoong Fong

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en junio de 2023
Respuesta de The Management el 23 jun. 2023
Dear Yoong Fong, thank you for choosing to stay with us at The Granite Luxury Hotel. Your generous review has been shared among the team. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

8/10 Bueno

Lim

Se hospedó 3 noches en junio de 2023
Respuesta de The Management el 21 jun. 2023
Dear Lim, we are happy to receive your generous review score. It is in our nature to serve you passionately, and make the experience of your stay a home away from home. All of us are looking to welcome you back to The Granite Luxury Hotel.

8/10 Bueno

Dr Winston

Se hospedó 3 noches en junio de 2023
Respuesta de The Management el 20 jun. 2023
Dear Dr Winston, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

8/10 Bueno

Belinda

Le gustó: Limpieza, estado de la propiedad e instalaciones
Good but the ock is separate and not connected Convenient rea
Se hospedó 2 noches en mayo de 2023
Respuesta de The Management el 8 jun. 2023
Dear Belinda, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We hope to welcome you back in the near future.

4/10 Mediocre

Brendan Thomas

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
If you plan on sleeping between 8pm and 12 midnight it will not happen as there is a karaoke music bar, very noisey and constant every night. When you book there will be no mention of the bar or noise created by it, you get the pleasure of finding out on your first night of holiday.
Se hospedó 7 noches en mayo de 2023
Respuesta de The Management el 18 may. 2023
Dear Brendan Thomas, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We have taken note of your feedback. Please be informed that we have highlighted this issue to our fellow neighbour. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

10/10 Excelente

Djuni

Se hospedó 2 noches en mayo de 2023
Respuesta de The Management el 30 may. 2023
Dear Djuni, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

8/10 Bueno

Yew hock

Se hospedó 3 noches en abril de 2023
Respuesta de The Management el 4 may. 2023
Dear Yew hock, we are happy to receive your generous review score. It is in our nature to serve you passionately, and make the experience of your stay a home away from home. All of us are looking to welcome you back to The Granite Luxury Hotel.

8/10 Bueno

Cindy

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
A nice hotel with very friendly staff
Se hospedó 1 noche en abril de 2023
Respuesta de The Management el 7 abr. 2023
Dear Cindy, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

10/10 Excelente

Gordon

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 4 noches en marzo de 2023
Respuesta de The Management el 17 mar. 2023
Dear Mr Gordon, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

10/10 Excelente

Elizabeth

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This is a high rise hotel with great view of Georgetown, Penang Island in Malaysia. View at night with nice breeze was beautiful. Our room was spacious with nice amenities, clean and good water pressure showers! Staff for parking was helpful and friendly as you park the car in an automatic vertical elevator and as guest given a card to access car at anytime via free validation card. Parking staff also got early morning cab for non urgent clinic appt nearby. There are signs for “restaurant” but found out restaurant still a “work in progress.” Lots of restaurants nearby, street hawker food stalls, shopping mall, coffee shops, buses, etc. A must to see is the infinity pool on top floor! WOW! One part of pool the bottom is glass so you can look straight down to ground level. 😅
Se hospedó 4 noches en marzo de 2023
Respuesta de The Management el 13 mar. 2023
Dear Elizabeth, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

8/10 Bueno

Len, Croydon

Le gustó: Limpieza, estado de la propiedad e instalaciones
For a property claiming to be luxury, there is definitely a lack of ammenities. Laundry facilities supposed to on site on their website but was told it is no longer available. Location is close to transport and food.
Se hospedó 5 noches en marzo de 2023
Respuesta de The Management el 13 mar. 2023
Dear Len, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. Our self laundry machine is out of order for a few days. We apologies for the inconvenient cause. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

10/10 Excelente

KOK

Se hospedó 2 noches en enero de 2023
Respuesta de The Management el 7 mar. 2023
Dear Kok, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

10/10 Excelente

Eamon

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Convenient location, well appointed, sizeable suites andmire importantly, very friendly, attentive and efficient staff
Se hospedó 2 noches en enero de 2023
Respuesta de The Management el 7 feb. 2023
Dear Eamon, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

10/10 Excelente

Michael

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 3 noches en enero de 2023
Respuesta de The Management el 25 ene. 2023
Dear Mr Michael, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

6/10 Aceptable

Nadia

Viajó con su familia
No le gustó: Limpieza, servicios
Room did not have any bedroom slippers, floors in the room were dusty and sandy and parking for larger vehicles were a bit of a hassle.
Se hospedó 2 noches en enero de 2023
Respuesta de The Management el 19 ene. 2023
Dear Ms Nadia, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. We apologies for the inconvenient cause. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

10/10 Excelente

Adelene

Se hospedó 1 noche en diciembre de 2022
Respuesta de The Management el 18 nov. 2023
Dear Adelene, we are happy to receive your generous review score. All of us are looking to welcome you back to The Granite Luxury Hotel.

10/10 Excelente

Maya

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2022
Respuesta de The Management el 23 nov. 2022
Dear Maya, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

6/10 Aceptable

Bobby, Vancouver

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
Management staff was excellent but hotel is too noisy
Se hospedó 11 noches en noviembre de 2022

6/10 Aceptable

KUMPOON

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Service Apartment Will be appropriate
Would have been. enter if the common area is also Air Con., Property per se is satisfactory., Nothing to shout about.
Se hospedó 4 noches en julio de 2022
Respuesta de The Management el 31 oct. 2022
Dear KUMPOON, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

10/10 Excelente

Herbert

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I chose the property as they have option for suite, ie the bedroom is separate with a door. so i can use the dining area for my business discussion
Se hospedó 4 noches en septiembre de 2022
Respuesta de The Management el 7 oct. 2022
Dear Mr Herbert, thank you for staying with us at The Granite Luxury Hotel. We are happy to receive your generous review score. Our unique suites are one of the many things our hotel has to offer. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

6/10 Aceptable

Swee Loong

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en junio de 2022

8/10 Bueno

Joehari

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice room size, clean, great shower and overall comfortable stay
Se hospedó 3 noches en mayo de 2022
Respuesta de M Summit 191 Executive Hotel Suites el 31 may. 2022
Dear Joehari, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay.

10/10 Excelente

Toh

Se hospedó 4 noches en abril de 2022
Respuesta de M Summit 191 Executive Hotel Suites el 9 may. 2022
Dear Toh, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en febrero de 2022
Respuesta de Ken, General Manager el 7 feb. 2022
Dear guest, thank you for your generous review score, we are glad to hear that you enjoyed your stay. Do stay safe and we hope to see you again in the near future.

8/10 Bueno

Soon Chye

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2021
Respuesta de Ken, General Manager el 30 dic. 2021
Dear Soon, thank you for your positive review score, we are glad to know that you enjoyed our suites. Do stay safe and we hope to see you again in the near future.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Every time need to validate parking ticket and Reception is at level 14. Only 2 lifts serving the whole hotel block. Bell Boy service only available after 12noon. Inroom facilities like drinking water only only 1 small bottle perday, laundry only provide 1 no's. perstay. Very small lobby which unable to handle if 3-4 room check in/out at once. Security is good as no outsiders can access Without room key car at the lift .
Se hospedó 2 noches en diciembre de 2021
Respuesta de Ken, General Manager el 29 dic. 2021
Dear guest, thank you for your candid review, we are sorry to hear that you did not enjoy your stay. Our management has been informed of all the issues you have mentioned and will take the necessary actions. Do stay safe and we hope to see you again in the near future.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza
Surrounding of the suite is very noisy when self serving car park escalator is in operation. Sound proofs is very bad.
Se hospedó 2 noches en noviembre de 2021
Respuesta de Ken, General Manager el 2 dic. 2021
Dear guest, thank you for your candid review, we are sorry to hear that you had an unpleasant experience. We are including soundproofing works in our new extension which will be opened soon. However, we would like to apologise for the inconvenience. Thank you for choosing us and we hope to see you again in the near future.

8/10 Bueno

Yoke kong

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 4 noches en agosto de 2020
Respuesta de Su el 17 ago. 2020
Dear Yoke kong on, thank you for choosing us and we hope to see you again in the near future.