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Opiniones sobre Hotel d'Angleterre Geneva

5 out of 5
Hotel d'Angleterre Geneva
Quai du Mont-Blanc 17, Geneva, GE

Opiniones

9,8

Excepcional

Evaluación: 10 - Excelente. 258 de 294 opiniones" "
Evaluación: 8 - Bueno. 21 de 294 opiniones" "
Evaluación: 6 - Aceptable. 9 de 294 opiniones" "
Evaluación: 4 - Mediocre. 5 de 294 opiniones" "
Evaluación: 2 - Terrible. 1 de 294 opiniones" "

9,8/10

Limpieza

9,8/10

Personal y atención

9,8/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Leyla January

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El mejor servicio. Cumplen con lo que ofrecen Todos simpáticos y cordiales
Se hospedó 3 noches en marzo de 2024
Respuesta de Guilbert Clatot - Reservation Manager el 14 mar. 2024
Dear Leyla , thank you again for your nice comment and so happy to welcoming you back again to the Hotel d'Angleterre.

10/10 Excelente

Leyla January

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Siempre regreso, el servicio es excelente, y tienen la mejor ubicación. Con varias opciones para comer alrededor.
Se hospedó 2 noches en febrero de 2024
Respuesta de Jean-Vital Domézon, General Manager el 4 mar. 2024
Hola leyla,¡Gracias por tu lealtad! ¡Es cierto que tenemos mucha suerte de tener una ubicación única!¡Gracias por mencionar la calidad del servicio!Ya sea en el Restaurante Windows, el Leopard Bar o en un restaurante cercano al Hotel, nuestros conserjes estarán encantados de atender sus reservas.Hasta pronto !

10/10 Excelente

Leyla January

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buen servicio y la mejor ubicación en Ginebra. Varios restaurantes alrededor.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guilbert Clatot - Reservation Manager el 28 feb. 2024
Dear Leyla, I am really thankful for this very nice and kind comment but also so glad you enjoyed your time whilst at the Hotel d'Angleterre. Thanks also for praising the team ! Hope we'll greet you again soon

2/10 Terrible

Roberto

Se hospedó 2 noches en septiembre de 2023
Respuesta de Jean-Vital Domézon, General Manager el 20 sept. 2023
Dear M. Denis Alonso,I regret your stay at the hotel d'Angleterre did not went up to your expectations. I have been informed the cleanliness of your hotel was not up to expectations in a 5 star hotel. Please allow all my apologies for these inconveniences.Warmest regards.

10/10 Excelente

JOSE

Viajó con su pareja
Excelente amabilidad y servicio..
Se hospedó 1 noche en agosto de 2023
Respuesta de Guilbert Clatot - Reservation Manager el 20 ago. 2023
Dear Jose,Thank you so much for your kind comment. it was lovely to welcoming you and hope you had a beautiful experience in your room facing the lake and the Jet d'Eau.We all look forward to welcoming you back to the Hotel d'Angleterre Geneva.

10/10 Excelente

Alejandro, Madrid

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me gustó todo, la situación, las preciosas vistas desde el comedor, y muy especialmente el trato, la amabilidad y eficiencia en todo momento de todo el personal, absolutamente excelentes.
Se hospedó 3 noches en abril de 2023
Respuesta de Jean-Vital Domézon, General Manager el 10 abr. 2023
Estimado Alejandro,Muchas gracias por este maravilloso comentario que premia el esfuerzo de todo el equipo! No dejaré de compartirlo en nuestra próxima reunión de la mañana!Nos vemos pronto para otra visita!

10/10 Excelente

manuel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2022
Respuesta de Orla Mulroney, Guest Relations Manager el 6 ene. 2023
Dear Christopher,Thank you for taking the time to so highly rate your recent stay at Hotel d'Angleterre.We look forward to welcoming you back in the near future.Kind Regards,Orla

10/10 Excelente

Alejandro

Se hospedó 2 noches en octubre de 2022
Respuesta de Jean-Vital Domézon, General Manager el 17 oct. 2022
Dear Alejandro, Thanks for allowing us such a good mark after your stay with us.Hope we'll greet you again soon. Warmest regards.

10/10 Excelente

EMILIO, CDMX

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buen servicio trato súper amable
Se hospedó 1 noche en agosto de 2022
Respuesta de Orla Mulroney, Guest Services Manager el 31 ago. 2022
Dear Emilio,We would like to thank you for your stay at Hotel d'Angleterre and for your extremely positive review. We look forward to welcoming you back in the future.Kind RegardsOrla

10/10 Excelente

GABRIELA

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
El personal maravilloso
Se hospedó 3 noches en junio de 2022
Respuesta de Orla el 7 jul. 2022
Dear Gabriela, Thank you for taking the time to share your positive feedback on your stay at Hotel d'Angleterre. We are happy to hear that are staff were wonderful and we look forward to welcoming you back to Hotel d'Angleterre in the near future. Kind Regards Orla Mulroney Guest Relations Manager

10/10 Excelente

Miguel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente servicio y ubicación.
Se hospedó 2 noches en febrero de 2020
Respuesta de Marie el 3 mar. 2020
Dear Mr. O'Connor, We would like to thank you for your kind feedback and for taking the time to share your experience at the Hotel d'Angleterre. It has been a pleasure to host you and your family for 2 nights. We hope that we will have the pleasure to welcome you back soon at your "home away from home". Kind Regards, Marie Bourdin Guest Services Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2019
Respuesta de Jean-Vital Domézon, General Manager el 2 abr. 2019
Thnaks a lot for this marvelous mark. Hope we will see you again soon. Regards.

10/10 Excelente

Juan Carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gran Hotel excelente personal
Un Hotel maravilloso y como ubicado a pocos metros de la zona turistica de Ginebra. El personal muy amable y dispuesto a ayudar en lo que se necesite. Un lugar para repetir.
Se hospedó 1 noche en octubre de 2017
Cher Monsieur, Muchas gracias por tomarse el tiempo para compartir su experiencia con nuestro hotel. Me alegro de que la pases bien con nosotros y esperamos verte pronto. Jean-Vital Domézon

10/10 Excelente

Tamara, Greenwich

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Location, convenience, restaurants, shopping, excellent experience
Se hospedó 3 noches en abril de 2024
Respuesta de Guilbert Clatot - reservation manager el 22 abr. 2024
Dear Tamara, Thank you for taking the time to share your wonderful feedback with us! We're thrilled to hear that you enjoyed your stay and found our location, amenities, restaurants, and shopping options to be convenient and enjoyable.Your kind words mean a lot to us, and we strive to provide every guest with an exceptional experience. We're glad we could meet your expectations and make your stay in Geneva a memorable one.Thank you again for choosing us! We hope to welcome you back soon.

10/10 Excelente

Luigi

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very charming hotel with absolutely helpful staff. Short but wonderful stay.
Se hospedó 2 noches en abril de 2024
Respuesta de Guilbert Clatot - Reservation Manager el 22 abr. 2024
Dear Luigi, Thank you for taking the time to share your lovely feedback with us. We are delighted to hear that you enjoyed your stay at our charming hotel and found our staff to be helpful. Your kind words are truly appreciated.We hope to have the pleasure of welcoming you back again soon.

8/10 Bueno

Jordan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great views of the Jet D'eau, beautiful walks, and close to shopping and restaurants. The staff was exceptionally helpful and kind, despite our relentless questions. The hotel is beautiful, but we missed not having a fitness center on site; there is one nearby that we have used, but we didn't check it out. We also didn't eat at the restaurant as we were short on time, but the afternoon tea service and breakfast looked wonderful.
Se hospedó 2 noches en marzo de 2024
Respuesta de Jean-Vital Domézon, General Manager el 27 mar. 2024
Dear Jordan, Afternoon Tea is becoming more and more popular in Geneva and I wish you had the opportunity to try it ! Thanks a lot for your compliments towards the Team. I am glad you enjoyed the Location of the hotel. Even if we do not have an inhouse fitness, our guests have unlimited access to a state of the art fitness close by the Hotel. Our doorman even escorts you there ! Look forward greeting you soon for a new visit and the opportunity to also discover our Leopard Lounge. Warmest regards.

10/10 Excelente

george k

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent service and excellent location
Se hospedó 2 noches en marzo de 2024
Respuesta de Jean-Vital Domézon, General Manager el 27 mar. 2024
Thank a lot George ! Hope we'll have you again soon. Regards.

10/10 Excelente

Sarojini

Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Exceptional level of service at Hotel D'Angleterre. There's a reason Swiss hospitality (and specifically Geneva) hospitality has set the world standards for the last 150 years, and this hotel is amongst the leading examples of it. Very dog friendly. Phenomenal food. I didn't go into the bar but it sounded like a destination spot on a Thursday night.
Respuesta de Jean-Vital Domézon, General Manager el 27 mar. 2024
Dear Sarojini, 150 years is almost the age of the Hotel d'Angleterre as it was built in 1872 ! Thanks a lot for your praises regarding our sense of hospitality and the quality of our dishes.An evening in the Leopard Bar is clearly worth a new visit, and not only on a thursday night ! Hope we'll greet you again soon ! Warmest regards.

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel Staff - Outstanding ! Polite, Helpful and Friendly. Room, Hotel location on perfect ! Hotel Concierge most helpful.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guilbert Clatot - Reservation Manager el 15 feb. 2024
Dear David, I am really thankful for this very nice and kind comment but also so glad you enjoyed your time whilst at the Hotel d'Angleterre. Thanks also for praising the team ! Hope we'll greet you again soon

10/10 Excelente

Thiago

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente e muito bem localizada
Se hospedó 1 noche en febrero de 2024
Respuesta de Guilbert Clatot - Reservation Manager el 5 feb. 2024
Dear Thiago,Thank you so much for these very nice praises regarding the hotel! Really glad you found our location to be the perfect one and that you enjoyed you time with us in Geneva.Hope we will greet you again soon !Warmest regards.

10/10 Excelente

Mårten

Se hospedó 1 noche en enero de 2024
Respuesta de Guilbert Clatot - Reservation Manager el 5 feb. 2024
Dear Marten,Thanks a lot for sharing this feedback after your recent experience at the hotel d'Angleterre. Glad you enjoyed your time with us. Kindest regards, Guilbert Clatot, Reservation Manager

10/10 Excelente

Mohammed

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were amazing , room was incredible as well
Se hospedó 1 noche en enero de 2024
Respuesta de Guilbert Clatot - Reservation Manager el 26 ene. 2024
Dear Mohammed, I am really thankful for this very nice and kind comment but also so glad you enjoyed your time whilst at the Hotel d'Angleterre. Thanks also for praising the team ! Hope we'll greet you again soon

10/10 Excelente

ALEXANDRE

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Guilbert Clatot, Reservation Manager el 23 ene. 2024
Dear Alexandre ,Thanks a lot for sharing this feedback after your recent experience at the hotel d'Angleterre. Glad you enjoyed your time with us. Kindest regards,

10/10 Excelente

Paulo A

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Guilbert Clatot, Reservation Manager el 23 ene. 2024
Dear Mauricio,Thanks a lot for sharing this feedback after your recent experience at the hotel d'Angleterre. Glad you enjoyed your time with us. Kindest regards,

10/10 Excelente

Louis, Virginia Beach

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is now my go-to hotel for Geneva sur Lac Leman. I've stayed at every five-star hotel in Geneva, and the Hotel D'Angleterre is always home to me..The staff, in particular, are amazingly helpful and friendly...the amenities, quality of the hotel, rooms, and location is perfect..Incredible petite dejeuner.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jean-Vital Domézon, General Manager el 31 dic. 2023
Dear Louis, So glad to read the Hotel d'Angleterre has became your favorite five star in Geneva. Thanks you so much for your praises towards the team that are like an Xmas gift to us ! Can't wait to greet you again. Warmest regards.

10/10 Excelente

Graciebel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de Jean-Vital Domézon, General Manager el 30 dic. 2023
Thanks a lot ! Glad you enjoyed your time with us ! Hope you'll have a good continuation of your trip ! Regards.

10/10 Excelente

SUREN

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good hotel
Se hospedó 2 noches en diciembre de 2023
Respuesta de Guilbert Clatot - Reservation Manager el 26 dic. 2023
Dear Suren,Thanks a lot for sharing this feedback after your recent experience at the hotel d'Angleterre. Glad you enjoyed your time with us. Kindest regards,

8/10 Bueno

Alexandre

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 9 noches en noviembre de 2023
Respuesta de Jean-Vital Domézon, General Manager el 11 dic. 2023
Thanks Alexandre, Let us know how we cyn reach a 10/10 for your next stay with us ! Warmest regards.

10/10 Excelente

Ahmed

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Reception team are great
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jean-Vital Domézon, General Manager el 11 dic. 2023
Dear Ahmed,Thanks you so much for praising the reception team and their service. So glad to see you have had a lovely stay with us ! Hope we'll greet you again soon ! Warmest regards.

6/10 Aceptable

Kristina

Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 4 noches en octubre de 2023
Respuesta de Jean-Vital Domézon, General Manager el 1 nov. 2023
Dear Kristina, Your word of comment makes me feel you have not been totally satisfied with your recent experience. Please, do come back to me to tell me more. Warmest regards. Jean-Vital Domézon, General Manager

10/10 Excelente

debra

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de Guilbert Clatot, Reservation Manager el 1 nov. 2023
Dear Debra,Thanks a lot for sharing this feedback after your recent experience at the hotel d'Angleterre. Glad you enjoyed your time with us. Kindest regards, Guilbert Clatot, Reservation Manager

10/10 Excelente

Matthew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Incredible
Incredible, can’t fault the hotel or staff. Couldn’t do enough for us
Se hospedó 1 noche en octubre de 2023
Respuesta de Guilbert Clatot - Reservation Manager el 24 oct. 2023
Dear Matthew, I am really thankful for this very nice and kind comment but also so glad you enjoyed your time whilst at the Hotel d'Angleterre. Thanks also for praising the team ! Hope we'll greet you again soon

10/10 Excelente

Maxim

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Guilbert Clatot, Reservation Manager el 17 nov. 2023
Dear Maxim,Thanks a lot for sharing this feedback after your recent experience at the hotel d'Angleterre. Glad you enjoyed your time with us. Kindest regards,

10/10 Excelente

Bella

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic stay: great location on a lake, terrific service, highly professional stuff, rooms, etc.. Highly recommended. Espresso at the bar to die for !
Se hospedó 2 noches en septiembre de 2023
Respuesta de Guilbert Clatot - Reservation Manager el 19 oct. 2023
Dear Bella, Thank you very much for this very positive feed-back after your recent stay at the hotel d'Angleterre. Really glad to read you have enjoyed the unique ambiance of our Leopard Bar with its live musique as part of you stay with us.Hope we'll greet you again soon. Warmest regards.

8/10 Bueno

Saurabh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Jean-Vital Domézon, General Manager el 18 oct. 2023
Dear Sir, Thank you so much for taking time to share feed back after your recent stay at the Hôtel d'Angleterre. Please let me know what, according to you, we could have done better to reach the note of 5. Warmest regards.

10/10 Excelente

Fahad

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Jean-Vital Domézon, General Manager el 3 oct. 2023
Thank you Fahad for this good mark you have granted us. Glad you had a good time with us. Can't wait to greet you again.

10/10 Excelente

Amal

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A beautiful hotel and the staff are incredible! Spend the evening at their piano lounge, the Leopard Room, absolutely fabulous
Se hospedó 1 noche en octubre de 2023
Respuesta de Jean-Vital Domézon, General Manager el 2 oct. 2023
Dear Amal, Thank you very much for this very positive feed-back after your recent stay at the hotel d'Angleterre. Really glad to read you have enjoyed the unique ambiance of our Leopard Bar with its live musique as part of you stay with us.Hope we'll greet you again soon. Warmest regards.

4/10 Mediocre

Marcia

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Terrible Hotel
Se hospedó 3 noches en septiembre de 2023
Respuesta de Jean-Vital Domézon, General Manager el 2 oct. 2023
Dear Mrs Chaves, I noticed you have granted us with a low satisfaction score. Is it because of your unsatisfaction whilst being charged a non-refundable reservation after your recent no-show ?Regards

10/10 Excelente

Zeinah

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing. Incredible service and great location
Se hospedó 3 noches en septiembre de 2023
Respuesta de Guilbert Clatot - Reservation Manager el 25 sept. 2023
Dear Zeinah, We would like to thank you for sharing your positive experience at Hotel d'Angleterre. We are so pleased you found the staff excellent. These lovey comments are a great source of motivation for our team. Please do let us know of anything we can do to make your next stay most enjoyable. Kind Regards

10/10 Excelente

Makda

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had a wonderful stay at Hotel d'Angleterre Geneva. The staff were very professional, responsive and kind. They were always there to help and promptly provided whatever I needed. The scenery right outside of the hotel and the short walk to Lake Geneva makes this the ideal hotel for sightseeing. I would highly recommend staying here.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Jean-Vital Domézon, General Manager el 21 sept. 2023
Dear Makda,Thank you so much for these very nice praises regarding the Team and their commitment ! Really glad you found our location to be the perfect one and that you enjoyed you time with us in Geneva.Hope we will greet you again soon !Warmest regards.

10/10 Excelente

Christopher, Potomac

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The service and staff are excellent.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Guilbert Clatot - Reservation Manager el 1 nov. 2023
Dear Christopher, I am really thankful for this very nice and kind comment but also so glad you enjoyed your time whilst at the Hotel d'Angleterre. Thanks also for praising the team ! Hope we'll greet you again soon

10/10 Excelente

Rachel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
What a lovely welcome from the staff, so friendly and made the last night of our honeymoon stay very special. The room was so quiet despite being in a busy area by the lake. Would definitely return if the opportunity arises
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guilbert - Reservation Manager el 18 sept. 2023
Dear Rachel, I am really thankful for this very nice and kind comment but also so glad you enjoyed your time whilst at the Hotel d'Angleterre. Thanks also for praising the team ! Hope we'll greet you again soon for an anniversary!

10/10 Excelente

Florie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Outstanding
The staff especially the bellman were beyond fantastic. Next level like I have never had before. 5 star hotel!!!
Se hospedó 3 noches en septiembre de 2023
Respuesta de Jean-Vital Domézon, General Manager el 11 sept. 2023
Dear Florie,Thank you very much for this kind comment towards the Team and my colleague doorman. Really glad to read that "he made your day". Hope we'll greet you again soon. Warmest regards.

10/10 Excelente

Virma Lizzie

Se hospedó 4 noches en septiembre de 2023
Respuesta de Guilbert Clatot, Reservation Manager el 28 sept. 2023
Dear Virma ,Thanks a lot for sharing this feedback after your recent experience at the hotel d'Angleterre. Glad you enjoyed your time with us. Kindest regards, Guilbert Clatot, Reservation Manager

10/10 Excelente

Tanya, Houston

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
First class from top to bottom. Staff was outstanding all fluent in English as well.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Jean-Vital Domézon, General Manager el 11 sept. 2023
Dear Tanya, I am really thankful for this very nice and kind comment but also so glad you enjoyed your time whilst at the Hotel d'Angleterre. Thanks also for praising the team ! Hope we'll greet you again soon

10/10 Excelente

Mauricio

Se hospedó 2 noches en agosto de 2023
Respuesta de Guilbert Clatot, Reservation Manager el 4 sept. 2023
Dear Mauricio,Thanks a lot for sharing this feedback after your recent experience at the hotel d'Angleterre. Glad you enjoyed your time with us. Kindest regards, Guilbert Clatot, Reservation Manager

10/10 Excelente

Thomas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Confident and consistent service
Se hospedó 2 noches en agosto de 2023
Respuesta de Guilbert Clatot - Reservation Manager el 28 ago. 2023
Dear Thomas, We would like to thank you for sharing your positive experience at Hotel d'Angleterre. We are so pleased you found the staff excellent. These lovey comments are a great source of motivation for our team. Please do let us know of anything we can do to make your next stay most enjoyable. Kind Regards

10/10 Excelente

Rafael

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023
Respuesta de Guilbert Clatot el 28 ago. 2023
Dear Kevin,Thanks a lot for sharing this feedback after your recent experience at the hotel d'Angleterre. Glad you enjoyed your time with us. Kindest regards, Guilbert Clatot, Reservation Manager

10/10 Excelente

May, Naples

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Great staff and service makes all the difference. Super clean. Updates to bedding and bathroom shower will be welcome.
Se hospedó 2 noches en agosto de 2023
Respuesta de Guilbert Clatot - Reservation Manager el 20 ago. 2023
Dear May, Thank you so much for your kind review that we will share with the staff.We have well noted your remarks on bedding and the bathroom.We look forward to welcoming you on another occasion or in any Red Carnation propertyKind regards

10/10 Excelente

Jack

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I have stayed at this property twice and every time I am treated with excellence at every level. The staff is amazing, and always ready to go the extra distance to make our stay memorable. The property and rooms are top notch, and it’s the little extras like water and fruit in your room, to turn down service that leaves a sweet treat at your return. The property sits directly in front of the lake, and is perfectly located for shopping and relaxing. I cannot say enough good things about my stays and I will always return here for my visits.
Se hospedó 2 noches en julio de 2023
Respuesta de Jean-Vital Domézon, General Manager el 25 jul. 2023
Dear Jack, Thanks for being so faithful to the hotel d'Angleterre. Glad you noticed some of the little details that makes us who we are, as well as enjoy the relationship with the Team ! I'll make sure I'll greet your personally for your next visit !Warmest regards.