Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 416 de 1003 opiniones" "
10 - Excelente
416
Evaluación: 8 - Bueno. 359 de 1003 opiniones" "
8 - Bueno
359
Evaluación: 6 - Aceptable. 130 de 1003 opiniones" "
6 - Aceptable
130
Evaluación: 4 - Mediocre. 59 de 1003 opiniones" "
4 - Mediocre
59
Evaluación: 2 - Terrible. 39 de 1003 opiniones" "
2 - Terrible
39
8,4/10
Limpieza
8,8/10
Personal y atención
7,6/10
Servicios
8,0/10
Estado de la propiedad e instalaciones
8,0/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
adan
Viajó con su familia
6 may. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buen precio, bien ubicado, limpio
adan
Se hospedó 1 noche en abril de 2022
Respuesta de Manager el 7 may. 2022
Hello adan,
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
10/10 Excelente
Cesar
Viajó por negocios
10 ene. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cesar
Se hospedó 1 noche en enero de 2021
Respuesta de Megan Benham, Front Office Manager el 11 ene. 2021
Thank you for taking the time to review our hotel, the Baymont by Wyndham in Galesburg, IL. We appreciate your feedback.
10/10 Excelente
Cliente verificado
17 jun. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I like it
A bit complicated for the location because my GPS marks the wrong entry ... then enter the entrance of the Holiday Inn looking for the entrance of Baymond.From the beginning to end everything very well and breakfast needs to add a little fruit because in everything consists of delicious bread certainly the stay very comfortable and very comfortable children enjoying the pool. Thanks Baymond
Cliente verificado
Se hospedó 1 noche en junio de 2019
Respuesta de Megan Benham, Front Office Supervisor el 21 jun. 2019
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We will look into adding more of a variety of fruit to our breakfast. Looking forward to seeing you again soon.
4/10 Mediocre
Marie
Viajó con su familia
14 may. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had to wait for someone to come to the desk to check in, she helped someone that came after us first. Our room had sort, crumbs and rocks on the carpet, tables were full of grime, hair in the bathtub, toilet seat had to be held up to sit or use toilet. Room next door was loud…we called front desk, nothing was done.
Marie
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 15 may. 2024
Hello Marie, We apologize for the inconvenience you experienced during your stay. We encourage guests to report any issues immediately to allow us to address them promptly. Your feedback will be shared with the team for improvement. We appreciate you bringing this to our attention for future guests' comfort.
8/10 Bueno
Steve
13 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Okay
Steve
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 17 may. 2024
Hello Steve,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We take all guest comments seriously and will address your concerns with our team for improvement. Thank you for bringing this to our attention.
10/10 Excelente
Sally
Viajó con su pareja
12 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No complaints. Good quality stay.
Sally
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager el 14 may. 2024
Hello Sally,We are delighted to hear you enjoyed your stay with us. We appreciate your feedback and hope to welcome you back in the future.
10/10 Excelente
Anthony
10 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Consistently professional and easy check in and out
Anthony
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 13 may. 2024
Hello Anthony,We are delighted to hear that you found our check-in and check-out process to be consistently professional and smooth. Our team takes pride in providing excellent service to all our guests. Should you have any other feedback or questions, please feel free to reach out to us.
6/10 Aceptable
Tammy
Viajó con su familia
9 may. 2024
Le gustó: Limpieza, personal y atención
Friendly front desk. Overall could use some re-modeling, holes in doors, doors that don't close properly, old mattresses and pillows.
Tammy
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 10 may. 2024
Hello Tammy,We appreciate your valuable feedback and will share your observations with our team for future improvements. Thank you for highlighting the positive aspect of our friendly front desk service. We strive to enhance our facilities continually to provide a better guest experience.
10/10 Excelente
Barbara
8 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nothing specific.
Barbara
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 10 may. 2024
Hello Barbara,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
10/10 Excelente
Rick, Topeka
6 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Things were clean and tidy. Property was im great shape. Will book this place again.
Rick
Se hospedó 3 noches en mayo de 2024
Respuesta de Manager el 7 may. 2024
Hello Rick,We're delighted to hear that you found our property clean and well-maintained. We appreciate your positive feedback and look forward to welcoming you back soon for another enjoyable stay.
10/10 Excelente
Kathy
Viajó con su familia
20 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was appropriate accommodations for our travel
Kathy
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
Hello Kathy,We appreciate your feedback and are glad to hear that our accommodations met your needs during your stay. If you have any further comments or suggestions, please feel free to reach out to our management team for further assistance. Thank you for staying with us!
4/10 Mediocre
Mary, Oak Park
9 abr. 2024
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Room kind of dirty, all exercise equipment was broken. Etsy elsewhere
Mary
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 11 abr. 2024
Hello Mary, We apologize for any inconvenience caused during your stay. We appreciate your feedback and will address the cleanliness issue with our housekeeping team. Thank you for bringing the state of the exercise equipment to our attention, we will ensure this is looked into.
10/10 Excelente
Treamon
4 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Area
Treamon
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 7 abr. 2024
Hello Treamon,Thank you for sharing this review, and perfect 5 rating. We welcome you to visit us again anytime!
4/10 Mediocre
Donald
24 mar. 2024
No le gustó: Servicios, estado de la propiedad e instalaciones
Breakfast selection was poor and limited. Plumbing fixtures were in need of de-scaling. TV remote was falling apart. There was an easy chair and hassock in the room. The hassock was stained. The temperature control was either uncomfortably cold or hot, no middle ground. My stay was a disappointment.
Donald
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 27 mar. 2024
Hello Donald, We appreciate your feedback and will share your comments with the relevant departments for their awareness and review. Your input helps us focus on areas for improvement to enhance our guests' experience in the future. Thank you for staying with us.
8/10 Bueno
Cherie, Eagan
Viajó con su familia
21 mar. 2024
Le gustó: Limpieza, personal y atención
Inexpensive, met our overnight needs. Liked that there was a separate freezer compartment on small refrigerator. Property needs renovation. Very basic breakfast.
Cherie
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 22 mar. 2024
Hello Cherie,We appreciate your feedback on your recent stay with us. It's great to hear that our hotel met your overnight needs and that you found the separate freezer compartment convenient. We take note of your comments regarding the property's condition and breakfast offerings for future improvements. Thank you for choosing to stay with us and we hope to welcome you back in the future.
10/10 Excelente
Brandy
Viajó con su familia y niños pequeños
21 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Just was sad they didn’t have the hot tub up
Brandy
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager el 22 mar. 2024
Hello Brandy,We regret to hear that the hot tub was not available during your stay. Your feedback is valuable, and we will share it with the team for consideration. We hope you were still able to enjoy your time at our hotel otherwise.
10/10 Excelente
Anthony
19 mar. 2024
Easy check in
Anthony
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 22 mar. 2024
Hello Anthony,We are pleased to hear that you found our check-in process to be efficient. Your feedback is valued as we continuously strive to enhance our guest experience. Thank you for staying with us.
10/10 Excelente
Michael
Viajó con su pareja
14 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
everything was fine
Michael
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 16 mar. 2024
Hello Michael,We are pleased to hear that you had a satisfactory experience during your stay with us. Our team works hard to ensure all our guests have a comfortable and enjoyable visit. If you have any further feedback or if there is anything we can do to enhance your next stay, please don't hesitate to reach out.
6/10 Aceptable
shane
Viajó con su familia
12 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Convenient. Hard, comfy bed
shane
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 14 mar. 2024
Hello shane, We appreciate your feedback and are pleased to hear you found our location convenient. Our beds are designed for our guests' comfort. If you have any further comments or suggestions, please feel free to reach out to us directly.
6/10 Aceptable
Cody
12 mar. 2024
Cody
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 16 mar. 2024
Hello Cody, We appreciate you choosing to stay with us and hope you had an enjoyable time at our hotel. Please feel free to reach out to us directly with any feedback from your stay so we can address any concerns you may have had. We value your input and strive to improve our services for all our guests.
2/10 Terrible
Anne
Viajó con su familia
9 mar. 2024
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The room was beat up
Rickety furnishings. Needs deep cleaning. Maytress sits up on metal frame that makes a booming noise with every move. Frig was nasty
Other Baymonts we have stayed in wete much better
Management company needs to care. Come and see for yourself
Disgusting.
Anne
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 12 mar. 2024
Hello Anne, We're sorry to hear your experience fell short of expectations. Your feedback is valuable, and we appreciate you bringing these concerns to our attention. Rest assured, we will share your comments with the management team for further review. Thank you for taking the time to let us know about your stay.
10/10 Excelente
Anthony
Viajó con su familia
4 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy and convenient
Anthony
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager el 6 mar. 2024
Hello Anthony,We're glad to hear that you found our hotel easy and convenient. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another pleasant stay.
2/10 Terrible
William
3 mar. 2024
Nothing
William
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 6 mar. 2024
Hello William, We appreciate your feedback and regret to hear about your experience. If you have any further comments or concerns, please don't hesitate to reach out to our management team. Your input helps us improve our services for all guests.
8/10 Bueno
Dianne
Viajó con su familia
2 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very friendly and courteous
Dianne
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 5 mar. 2024
Hello Dianne,We are pleased to hear that you found our staff to be friendly and courteous. Our team takes pride in providing excellent customer service to all our guests. Should you have any other feedback or comments, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us.
8/10 Bueno
Kathleen
24 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable room, good breakfast options, easy access from the highway
Kathleen
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 24 feb. 2024
Hello Kathleen,We are delighted to hear that you found your room comfortable and enjoyed our breakfast options. It's great to know that our location near the highway made it convenient for you. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.
6/10 Aceptable
Donna
23 feb. 2024
Le gustó: Limpieza, personal y atención
Donna
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 27 feb. 2024
Hello Donna, We appreciate you choosing our hotel for your stay. Please don't hesitate to contact us directly with any feedback you may have so we can ensure your next visit exceeds your expectations.
10/10 Excelente
Rita
Viajó con su familia
18 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was ok but the hallway smelled of smoke.
Rita
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 20 feb. 2024
Hello Rita,We appreciate you sharing your experience with us. Guest feedback is valuable for our continuous improvement efforts. Please feel free to contact our management team directly to discuss your concerns further. Thank you for choosing our hotel for your stay.
10/10 Excelente
Robert
11 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Robert
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 15 feb. 2024
Hello Robert,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a great experience with us. If you have any further feedback or if there is anything we can do to enhance your next visit, please feel free to reach out to us. We look forward to welcoming you back in the future.
10/10 Excelente
penny
10 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Home away from home
Due to work being done on my house i stayed over a week with pets. They were so considerate to not enter. I have an escape artist that i was afraid to get loose. I had to renew my reservations several times and they were kind enough to let me stay in the room. I took my own trash out although that was my choice. The staff were all very nice. The laundry was ckean and worked great. Really good coffee. Id recommend it. For the price it was perfect for me
penny
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 13 feb. 2024
Hello penny,Thank you for choosing to stay with us during your home renovations and for sharing your experience. We understand the importance of keeping your pets safe, and we're glad our team respected your request to not enter your room. We appreciate your kind words about our staff, clean laundry facilities, and delicious coffee. Your recommendation means a lot to us. We hope to welcome you back in the future.
8/10 Bueno
penny
9 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
penny
Se hospedó 5 noches en enero de 2024
Respuesta de Manager el 10 feb. 2024
Hello penny,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a positive experience. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.
10/10 Excelente
JANE, Converse
Viajó con su pareja
2 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Reliably nice
JANE
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 2 feb. 2024
Hello JANE,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel consistently pleasant. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.
4/10 Mediocre
Cliente verificado
Viajó con su familia
29 ene. 2024
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención, comodidad de la habitación
The key csrds didnt work at check in, and then on the 2nd day they quit working again. Toilet clogged
Cliente verificado
Se hospedó 2 noches en enero de 2024
Respuesta de Manager el 29 ene. 2024
Dear Guest,Thank you for bringing these concerns to our attention. We apologize for any inconvenience you experienced with the key cards and toilet during your stay. We understand how frustrating it can be when things don't go as planned. We value your feedback and will share it with our team to improve our services.
6/10 Aceptable
Susan
29 ene. 2024
Le gustó: Personal y atención, comodidad de la habitación
Can't recommend at this time
Check in was fine other than an odor in the lobby.Room was fine.
Pool was disgusting and murky. It smelled like a hay barn in there. We left unable to use it. If you're not going to maintain it, drain it. Gross! Plus when we left our room this morning we could smell the pool upstairs! Thankfully the smell did not permeate the room. We couldn't eat the breakfast provided on site because it was right outside of the pool and there was no way we could eat next to that smell.
Susan
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 29 ene. 2024
Hello Susan,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the odor in the lobby and the pool conditions during your stay. We strive to maintain a pleasant atmosphere for all our guests and have addressed this with our team. We hope you were able to enjoy your room and apologize again for any inconvenience caused.
10/10 Excelente
Calvin
Viajó por negocios
28 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel!
We stayed for one night and it was great!
Calvin
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 30 ene. 2024
Hello Calvin,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that you had a great experience during your one-night visit. Hopefully, we will have the pleasure of welcoming you back in the future for another enjoyable stay.
8/10 Bueno
Christopher
Viajó en grupo
22 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good place to stay
Christopher
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 25 ene. 2024
Hello Christopher,Thank you for choosing our hotel for your stay. We appreciate your positive feedback and are delighted to hear that you had a good experience. We strive to provide excellent service to all our guests and we're glad we met your anticipation. We hope to welcome you back in the future for another enjoyable stay.
2/10 Terrible
Kay
Viajó con su pareja
15 ene. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lobby had an unpleasant odor , the front door didn't work and the front desk clerk was wearing dirty clothes. We cancelled our reservation and went to the hotel next door. Property was nothing like what was shown on line.
Kay
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 17 ene. 2024
Hello Kay, We apologize for the inconvenience caused during your recent stay at our hotel. Our team is committed to providing a pleasant and comfortable experience for all our guests. We will address the concerns you have raised with the relevant departments to ensure improvements are made. We appreciate your feedback and hope you will give us another opportunity to exceed your expectations in the future.
10/10 Excelente
Mary
13 ene. 2024
Mary
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 2 feb. 2024
Hello Mary,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. If you have any additional feedback or would like to share any suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the near future for another exceptional stay.
10/10 Excelente
Michael
10 ene. 2024
Michael
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 13 ene. 2024
Hello Michael,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had a wonderful experience with us. It was a pleasure having you as our guest, and we hope to welcome you back soon for another exceptional stay.
10/10 Excelente
Mika
7 ene. 2024
Mika
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 10 ene. 2024
Hello Mika,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back in the future for another exceptional stay.
10/10 Excelente
Joan
Viajó con su familia
29 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Joan
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 30 dic. 2023
Hello Joan,We are thrilled to hear that you had an excellent stay at our hotel! We strive to provide the best experience for our guests and it's rewarding to know that we succeeded with you. Should you have any future plans to visit again, we will be more than happy to welcome you back.
8/10 Bueno
JOANNE
26 dic. 2023
Le gustó: Limpieza, personal y atención, comodidad de la habitación
One night stay
We were just passing through so a one night stay. It was ok - seems to need a good cleaning and small things fixed.
JOANNE
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 29 dic. 2023
Hello JOANNE,Thank you for choosing our hotel during your journey. We appreciate your feedback regarding the cleanliness and maintenance, and we apologize for any inconveniences caused. We will review your comments with our team to ensure a better experience for future guests.
10/10 Excelente
Paul
Viajó con su familia, Viajó con mascotas
19 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very efficient staff and the adjacent green space is great for dogs.
Paul
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 22 dic. 2023
Hello Paul,Thank you for your positive feedback on our efficient staff. We are delighted to hear that you enjoyed the adjacent green space for dogs. We strive to provide a pleasant and convenient experience for all our guests, including our furry friends. We hope to welcome you back for another enjoyable stay in the future.
10/10 Excelente
Jamie
14 dic. 2023
Jamie
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 16 dic. 2023
Hello Jamie,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. We hope to have the pleasure of hosting you again in the future.
10/10 Excelente
Gary B.
11 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Gary B.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 14 dic. 2023
Hello Gary B.,We are delighted to hear that you had a wonderful experience at our hotel! We strive to provide exceptional service and it is rewarding to know that we met your expectations. If there is anything else we can do to enhance your future stays, please do not hesitate to let us know. We look forward to welcoming you back soon!
8/10 Bueno
Jeremy, Davenport
Viajó con su pareja
11 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very accommodating and easy check in. Bathroom needed a little updating and deep cleaning
Jeremy
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 13 dic. 2023
Hello Jeremy,Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the check-in process. We also appreciate your comments about the bathroom, and I’m sorry the cleanliness of your bathroom was not up to our high standards; I have taken note. I appreciate you sharing your sincere review with us and other travelers; this allows us to improve future stays. Our team strives to be your hotel of choice when in the area.
6/10 Aceptable
David
11 dic. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Just okay.
The breakfast offered less than the standard fare, and then the cleaning staff person kicked us out while we were eating because she needed to vacuum. Then, we get back to the room to get ready to check out, but the key was already deactivated (2 hours before checkout). No USB outlets to charge your electronics. Just minor inconveniences.
David
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 13 dic. 2023
Hello David, Thank you for sharing your experience with us. We regret any inconvenience caused during breakfast and apologize for the interruption from our cleaning staff. We apologize for the early deactivation of your room key and the lack of USB outlets. Your feedback will be shared with the relevant teams for improvement. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.
2/10 Terrible
Desiree
10 dic. 2023
No le gustó: Estado de la propiedad e instalaciones
The tub was clogged dirty beddings
Desiree
Se hospedó 3 noches en diciembre de 2023
Respuesta de Manager el 14 dic. 2023
Hello Desiree, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Our team is dedicated to ensuring the cleanliness and functionality of our facilities, and we'll address the issues you mentioned. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future.
8/10 Bueno
Angelia
Viajó con su familia
9 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Angelia
Se hospedó 3 noches en diciembre de 2023
Respuesta de Manager el 11 dic. 2023
Hello Angelia, We appreciate you choosing our hotel for your recent stay. We understand that your experience may not have been perfect and we would like to hear more about your stay. Please reach out to us directly so we can address any issues you may have had. We value your feedback and hope to have the opportunity to make it right for you.
6/10 Aceptable
Stacie
9 dic. 2023
Stacie
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 13 dic. 2023
Hello Stacie, Thank you for staying with us. We appreciate your patronage and would love to hear about your experience in more detail. Please do not hesitate to reach out to us directly, so we can address any concerns or feedback you may have had during your stay. We are committed to providing the best possible experience for our guests.
2/10 Terrible
JoAnne
7 dic. 2023
JoAnne
Respuesta de Manager el 8 feb. 2024
Hello JoAnne, We're sorry to hear that you did not have a satisfactory experience during your stay. We value your feedback and would appreciate it if you could reach out to our hotel directly to share any specific issues you encountered. We strive to provide the best possible service and would like the opportunity to address any concerns you may have had.