We went to Fredericksburg for a party with some friends. The house is cute, well-maintained clean, and had everything that we needed for the weekend.
When we arrived the door code would not work. I called the host company and they quickly fixed it. The house was very warm and humid, but we figured it was from it not being used. We tried to turn the thermostat down to 72 but it would never go past 76-78. We turn the unit off and let it sit and turn it back on it ran briefly, but then quit blowing. The back bedroom has its own separate air condition unit keeping our friends cool. We called the management company first thing Saturday morning and they sent the handyman out. He figured out that the air condition was frozen and it would need a technician. Dince it was uncomfortable in the house we left early. We were notified between 5 and 6 PM that the technician had arrived and was going to fix it, but we would have to keep the air condition off for several hours. When we arrived back to the home, It was very warm and humid. When we turn the unit on several hours later, as instructed it did blow cold for the rest of the night. Am assuming that it may have been down for a while because when it turned on, there was insulation and debris that blew out of the vents.
I have asked for compensation off of the rental price and have yet to get an answer. I am optimistic that the rental company will do the right thing.