Upon arriving they were pressure washing the building, loud, annoying, wet. The elevator closest to the property 121 was wet muddy, generally nasty. The unit itself was old, view was great but that is about it. We were provided 2 towels, 2 wash clothes, 1 hand towel per bedroom, guess we were expected to spend our vacation doing their laundry. Most people don't like to use a towel more that one time we were there 6 days. The beds were hard. and only 1 light blanket per room. One of the bedrooms had burnt out light bulbs, had to call the property manager?? they said they would bring light bulbs the next day and they did. Left in front of the unit which was wet, nasty again from pressure washing and bad weather (not properties fault). Not sure how they expected 68/69 year old folks to change an overhead light bulb in ceiling fan with no ladder, expected the Maintenace to at least offer to change bulb. The only other light in the room was a lamp that only worked part time had to unplugged and plugged in to make it work. Might be a little bit of a fire hazard?? What looked like mold in the corners of at least 1 bathroom, 1 bathroom you could barely open the door from room side. No lock on balcony door simply a piece of wood to put in the door. There were no instructions for anything in the unit including locking the front door, or how to use the TV's provided. Only instructions were not to turn the heat up or air conditioning down or we would break the air/heat unit. Very inappropriate d/t freezing weather. Not to mention that on the 4th or 5th day of stay the elevator broke expecting older folks to either walk down the stairs or walk quite away to the other elevator. We can only be so grateful that we were not on the end of the building that water pipes broke making us have to use front parking further from the elevator which was broken again on day of check out. We were asked to leave paper parking passes in unit really, they are paper?? Last but not least I can say the stay overall was horrible making what should have been a wonderful 2nd Family Christmas Vacation a really bad experience. It was Christmas after all you would have thought at least Christmas lights on building and last year in our VRBO rental we had a Christmas Tree with decorations. There was nothing here to even acknowledge it was Christmas. Nothing telling us where good places to visit might be. NOTHING. LET'S JUST SAY THIS WAS A TOTAL DISAPPOINTMENT FOR A CHRISTMAS VACATION.