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Opiniones sobre BIG4 Whitsundays Eco Resort

3.5 out of 5
BIG4 Whitsundays Eco Resort
2955 Shute Harbour Road, Flametree, QLD

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 33 de 77 opiniones" "
Evaluación: 8 - Bueno. 33 de 77 opiniones" "
Evaluación: 6 - Aceptable. 6 de 77 opiniones" "
Evaluación: 4 - Mediocre. 4 de 77 opiniones" "
Evaluación: 2 - Terrible. 1 de 77 opiniones" "

8,4/10

Limpieza

8,4/10

Personal y atención

8,0/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

10/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The service was amazing! The park itself was jam packed with activities for the kids, amenities were clean, loved the café van too 😁 Will DEFINTELY be back soon 💯👌
Se hospedó 1 noche en julio de 2021
Respuesta de Owner el 25 jul. 2021
Thank you for your wonderful review! We are so pleased you all enjoyed your stay and look forward to welcoming you back for a future stay!!

10/10 Excelente

Jess

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Cliente verificado

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en mayo de 2021
Respuesta de Aaron el 21 may. 2021
Thank you so much for the wonderful review. Safe travels and we hope to see yo next time your in the Whitsundays. :)

2/10 Terrible

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I know nothing about this place as the extremely rude receptionist refused our booking
Se hospedó 2 noches en enero de 2021

10/10 Excelente

Mark, Brisbanr

Viajó con su pareja
Le gustó: Limpieza, servicios
Great play to stay, we will be back. Very helpful and caring staff, loved the big camps sites, and they offer food on site, like pizza one night or fish and chips, if you don’t feel like cooking..lots of things for the young humans to do to... great camp kitchen setup..even though your next to the airport, the noise from that only last a couple of seconds...
Se hospedó 4 noches en agosto de 2020
Respuesta de aaron el 12 ago. 2020
Hi Mark, thanks heaps for your wonderful review, we are so glad you enjoyed your stay with us. safe travels and we look forward to your return. :)

10/10 Excelente

Celeste

Se hospedó 1 noche en junio de 2020
Respuesta de Aaron el 12 ago. 2020
Thank you so much Celeste for your lovely review. We are super pleased you enjoyed your stay with us and we look forward to welcoming you back when your next in the Whitsundays.

10/10 Excelente

Celeste

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
ill stay again comfortable pet friendly clean
We stayed in the studio cabin, cabin was spacious with queen bed and 2 seater couch. The aircon was a great size and cooled the cabin down very quickly. Cutlery and cooking facilities in the kitchenette were more than essential. Easily to stay in and cook a decent meal. Bathroom spacious and great water pressure in shower. Staff at the park weRe so friendly and helpful and a plus that the park was pet friendly we could take our puppy. Pet friendly but incredibly clean throughout all the park.
Se hospedó 1 noche en junio de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nothing special had a bad time not looking foward to going back
Se hospedó 2 noches en septiembre de 2019
Respuesta de aaron el 10 oct. 2019
Thank you so much for your wonderful rating despite your concerning comments. We are not pleased we have been unable to meet your expectations on this occasion and would like to take the chance to apologise for this. Please contact our office to discuss any concerns you may have had to enable us to improve on the services that we provide.

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great customer service, clean property, peaceful and environmentally friendly. I will definitely return
Se hospedó 2 noches en septiembre de 2019
Respuesta de Aaron Angie el 16 sept. 2019
Thank you so much for taking the time to leave us a review. We are thrilled you enjoyed your stay. Travel safe!

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to airport, perfect for fly in pilots and passengers
Se hospedó 1 noche en septiembre de 2019
Respuesta de Aaron el 8 sept. 2019
Thank you so much for taking the time to leave us such a great review, we are super pleased you enjoyed your weekend and the airshow. Safe travels and hope to see you again soon. :) Aaron & Angie

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean, excellent communication for allowing a later check in.
Se hospedó 2 noches en mayo de 2019
Respuesta de Angie Barton el 31 may. 2019
Thank you so much for taking the time to leave us such a wonderful review.We really do appreciate your feedback Safe travels Angie

4/10 Mediocre

Shantelle, Mackay

Viajó por negocios, Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones
People where rude, wasn’t as nice as it makes out, wouldn’t be going back any time soon
Se hospedó 1 noche en abril de 2019
Respuesta de Angie el 3 may. 2019
Hi Shantelle, Thank you for taking the time to leave a review. If you would like to contact us directly to discuss your comments, we would be happy to take your call. As we can not find your actual name in our system, we have only had one Wotif booking for the date of the 25th April. It was booked for 2 people but in fact had 4 people staying in the apartment. Angie the owner kindly requested on departure that the guests pay for the additional two persons. We are sorry if you felt this was not an appropriate request, however, all our room rates are based on two adults sharing & any extra adults are to be declared & paid for at time of booking. The question was also asked directly on arrival of how many people were staying in the 2 bedroom apartment & we were told 2 were staying however when you handed your keys to the owner she noticed 4 people in the car & kindly requested that you pop into office & make the additional payment which you were happy to do.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
Adequate accommodation which was dog friendly. ....
Se hospedó 1 noche en marzo de 2019
Respuesta de Angie el 4 abr. 2019
Thank you for taking the time to leave a review.

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2019
Respuesta de Aaron Angie Barton el 13 feb. 2019
We thank you for taking the time to write a review & we welcome all feedback. Warm Regards

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Easy check in
We were unable to get a reasonable room price in Airlie Beach from Expedia. We booked this, not really realising it was a drive from town,,, about 5-7 min drive. Check in & out was quick & easy. Friendly staff.
Se hospedó 1 noche en enero de 2018
Respuesta de Aaron el 30 ene. 2018
Thank you so much for taking the time to leave us a review. We are pleased you enjoyed your stay and we look forward to welcoming you back again in the future.

8/10 Bueno

Xin, Cairns

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great tidy little hut
Clean and comfortable little hut at a great location. Practical and nice surroundings
Se hospedó 2 noches en enero de 2018
Respuesta de Aaron Barton el 23 ene. 2018
Thank you so much for taking the time to leave us a review, we are so pleased you have enjoyed your stay and we look forward to welcoming you back when you next visit the Whitsundays. :)

10/10 Excelente

Stephanie L

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en diciembre de 2017
Respuesta de Angie Barton el 9 ene. 2018
Thank you for taking the time to leave a review, we are glad you enjoyed your stay. Safe travels :)

8/10 Bueno

Mel, Brisbane, QLD, Australia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect for our family
We loved that Flametree was a bit out of town, but still close enough (if you have a car) to everything. The room was spacious, well equipped and clean. A "normal" size fridge was a great addition for those staying a bit longer. The beds were in good condition and the shower head was AWESOME - definitely not a water saving one. The grounds were immaculate and clearly well looked after. We really enjoyed our stay!
Se hospedó 1 noche en diciembre de 2017
Respuesta de Angie Barton el 9 ene. 2018
Thank you so much for taking the time to leave a review. We are glad you enjoyed your stay. Safe travels.

8/10 Bueno

JUNGPYO

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2017
Respuesta de Angie Barton el 9 ene. 2018
Thank you for taking the time to leave a review We are glad you enjoyed your stay

8/10 Bueno

Neesha, Australia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Convenient
Not far from Airlie Beach Main strip with nice views of scenery, wildlife life and friendly to all family members.
Se hospedó 1 noche en diciembre de 2017
Respuesta de Aaron & Angie Barton el 9 ene. 2018
Thank you for taking the time to leave a review We are glad you enjoyed your stay

8/10 Bueno

Paul, Sydney

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cheap simple accommodation but you need transport
The Flametree Tourist Village was a typical caravan park with some cabin style accommodation. I stayed in a cabin capable of accommodating up to 5 people in 2 double beds and one single bed. I was on my own so there was plenty of room. The cabin had Ac and a ceiling fan and the private bathroom and toilet were fine. The kitchenette was equipped with a good size refrigerator, cooktop and MW oven. They also provide other appliances such as electric fry pan, toaster and electric jug. The only other furniture was a plastic table and chairs were functional if not very comfortable.The grounds outside the cabin which were spacious and well kept and there was suitable outdoor table and chairs on the porch. Flamtree is located halfway between Airlie Beach an Shute Harbour and although there is a regular bus service you really need personal transport. There was a good sized pub and IGA grocery store 5 mins by car and Airlie beach was only 5 minutes further down the road. The only issue I had was it is next door to the Shute Harbour airport and the Sky Dive plane starts taking off just after first light at 6am in the morning.
Se hospedó 4 noches en noviembre de 2017
Respuesta de Aaron & Angie Barton el 9 ene. 2018
Thank you for taking the time to leave a review. For some reason we have only just had these reviews emailed to us so we apologise for the delay in writing a response. We are glad you enjoyed your stay.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Value
The staff were very friendly and accommodating. Couldn't fault the roos...very clean. We were there overnight, but would suggest a great spot for an affordable family get away.
Se hospedó 1 noche en septiembre de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
1 night only was pleasant
A pleasant clean room . The staff were helpful and polite.
Se hospedó 1 noche en agosto de 2017
Respuesta de Angie el 11 sept. 2017
Thank you for taking the time to leave us a review. Safe travels Angie Barton Owner

8/10 Bueno

Marc Højland

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice stay
The staff was really friendly, we needed a bed more and they solved it immediately.
Se hospedó 2 noches en agosto de 2017

10/10 Excelente

SP, Newcastle, NSW

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Serene and enjoyable
Loved each minute of stay. Well maintained facility that is chuldren friendly.
Se hospedó 2 noches en julio de 2017
Respuesta de Aaron & Angie el 16 jul. 2017
Thank you so much for your lovely review and rating. So pleased you and your children enjoyed your stay. We look forward to welcoming you back in the future :)

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hyggelig campingplads med gode huse og dejlig pol. God hjælp fra personalet med at finde relevante ture i området. Eneste minus er en dårlig WIFI dækning - det virker kun oppe ved receptionen. Der er et maks. på 12 timers brug, hvilket gør, at man skal være omhyggelig med at slukke for WIFI'en, når man ikke skal bruge det.

10/10 Excelente

Philippe

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
camping tres bien placé pour le whitsunday cruise
L accueil etait parfait avec beaucoup d informations et de conseils

10/10 Excelente

Carlo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Relaxing

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación

8/10 Bueno

JP, Bourg Saint Andéol, France

Le gustó: Personal y atención, comodidad de la habitación
Personnel très accueillant
Esprit camping, spartiate, mais bien équipé. Pas de connexion wi-fi dans la chambre. Cadre agréable, mais juste à côté de la route : pas question de faire une grasse matinée. Personnel très accueillant et serviable.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Adequate but dated
Accomodation was dated but adequate. Cleanliness was good and the park was kept in good condition. Bit of noise from the airport behind during the day. Pet friendly policies.

10/10 Excelente

Robert, Townsville

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great family getaway
Great affordable accomodation for big families ! A little out of town but it didn't worry us ! Aero dome right behind caravan park but that too did not affect our stay ! Will definitely stay here again!

8/10 Bueno

Manit

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

4/10 Mediocre

Peter, Motala

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Small and old cabins.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was awesome experience. We will stay there again.

8/10 Bueno

Ray, wollongong

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
nice and quite
nice and quiet only a few kms from town. pets allowed.

8/10 Bueno

Silvio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Thank you for the 4 star rating. We hope that the rest of your holiday is as great as the time you spent at Flametree Tourist Village.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome and peaceful
The nicest place we have stayed, spacious and lovely all round
Respuesta de Flametree el 31 may. 2015
Thank you for such a personal and fantastic review. We are so happy that we have made your holiday one to remember for the right reasons. Thanks again and we hope to see you on your next tour of the Whitsundays and Airlie Beach.

8/10 Bueno

Renee, Australia - QLD - Regional QLD

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Service: Friendly; Cleanliness: Spotless;

10/10 Excelente

Andrew, Australia - QLD - Regional QLD

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Facilities: Home away from home; Value: Great deal; Service: Flawless; Cleanliness: Beautiful;

8/10 Bueno

Einar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Thank you for rating our park 4 stars. We are glad that we helped make your Christmas a festive time with great memories.

8/10 Bueno

mark, durham

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
good value happy with stay
Friendly staff. Clean cabin pretty well stocked a little small and chairs very flimsey. Location out of Airlee but you know that when you book. Generally pleased with our stay
Sorry for the late reply :) Thank you for taking the time and expressing what a great stay you had at Flametree Tourist Village. We hope to see you on your next holiday to Airlie Beach.

6/10 Aceptable

bernie, Australia - VIC - Melbourne

No le gustó: Personal y atención
Facilities: Typical; Value: Economical; Service: Rude; Cleanliness: Tidy;

8/10 Bueno

Tania, Australia - QLD - Regional QLD

Facilities: Basic; Service: Sufficient; Cleanliness: Tidy;

6/10 Aceptable

Brian, Australia - QLD - Brisbane

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones

8/10 Bueno

Raymon, Australia - QLD - Regional QLD

Le gustó: Personal y atención
Facilities: Basic; Value: Affordable; Service: Professional, Good, Friendly; Cleanliness: Tidy, Neat;

8/10 Bueno

Juan, Nicaragua

Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
Just Ok
A bit far from center. But comfortable. Wifi is limited to one device and even for one device it did not work.

6/10 Aceptable

Renee, Australia - QLD - Regional QLD

No le gustó: Limpieza
Facilities: Basic; Value: Inexpensive; Service: Polite; Cleanliness: Lacking; Close to airport for transfers to islands or skydiving.

10/10 Excelente

Garth, Australia - QLD - Townsville

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Service: Very friendly and helpful;

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
一流的服务
非常棒的小屋，周围都是房车营地，可以去和自驾房车的老外去聊天，都很热情，在这里预订了航海的项目，并得到了友善的帮助。住的很舒服，到处是鸟，非常漂亮的环境。喜爱这里，还会再来的。洗澡水也非常棒哦！可以自己做饭。