Se sirven almuerzos y cenas, cocina americana

Opiniones sobre The Craftsman Inn & Suites

3.5 out of 5
The Craftsman Inn & Suites
7300 E Genesee Street, Fayetteville, NY

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 744 de 1007 opiniones" "
Evaluación: 8 - Bueno. 178 de 1007 opiniones" "
Evaluación: 6 - Aceptable. 54 de 1007 opiniones" "
Evaluación: 4 - Mediocre. 18 de 1007 opiniones" "
Evaluación: 2 - Terrible. 13 de 1007 opiniones" "

9,6/10

Limpieza

9,4/10

Personal y atención

9,0/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Alberto

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just excellent, i would like to go again
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk el 11 mar. 2024
We're so happy to hear that you had an excellent experience. Your review is greatly appreciated. Thank you for staying with us!

10/10 Excelente

Cindy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved our stay. The restaurant was amazing!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Michael

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and comfortable. Nice restaurant on property!
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 9 may. 2024
Hello Michael,We're happy to hear that you found our hotel clean and comfortable and enjoyed our on-site restaurant. Your satisfaction is our priority, and we strive to provide a pleasant experience for all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back again to Craftsman Inn & Suites soon!

10/10 Excelente

Erin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Kayla Front Desk el 7 may. 2024
Thank you for your very kind rating! We hope to see you back in the future!

6/10 Aceptable

mariel, Hackettstown

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Limpieza
Few hairs in the bathroom and towels. Tv have a horrible selection of channels and doesnt have any apps such as Netflix. Walls are very thin, i could hear everything my next door neighbor was doing. I dont want to even go into breakfast, it was horrible. For the price their nightly rate is, i would expect more from this place. I am glad it was only a 1night stay.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 7 may. 2024
Dear Mariel,Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay, including cleanliness and noise concerns. Rest assured, we will take your comments into consideration as we continue making improvements for the benefit of our great guests. Nevertheless, it was a pleasure to have you here, and we hope to have the opportunity to better serve you in the future.

10/10 Excelente

Gabriella

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Kayla Front Desk el 7 may. 2024
Thank you for your very kind rating! We hope to see you back in the future!

10/10 Excelente

felicia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff, great rooms and excellent breakfast. Convenient to Syracuse University
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 7 may. 2024
Dear Felicia,We appreciate your kind words about our dedicated team, comfortable accommodations, and delicious breakfast offerings. It's also wonderful that our convenient location was ideal for your stay. We can't wait to host you again at Craftsman Inn & Suites!

10/10 Excelente

Samuel

Viajó con su pareja, Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 1 may. 2024
Dear Samuel,Thank you for sharing your experience at Craftsman Inn & Suites. We're glad you found our establishment enjoyable and look forward to welcoming you back for another five-stay stay!

10/10 Excelente

Jeanne

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very relaxing stay. Staff very friendly and helpful
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 1 may. 2024
Hello Jeanne, We are so glad to hear you had a relaxing stay! Our staff loves making guests feel at home, and we're thrilled you found them accommodating. If you ever need another dose of relaxation, you know where to find us. Take care, and we hope to see you again soon!

10/10 Excelente

Piama

Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful room. Comfy bed
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 26 abr. 2024
Hi Piama,Thank you for your review of Craftsman Inn & Suites! We're happy to hear you enjoyed our relaxing, top-notch accommodations. It was a pleasure to host you, and we would be grateful to welcome you back anytime!

10/10 Excelente

Matt

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place to stay and great place to eat
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 26 abr. 2024
Dear Matt,From all of us at Craftsman Inn & Suites, thank you for your review. It's wonderful to hear you enjoyed your stay with us and great to hear you found our food delicious. We would love to welcome you back for another terrific visit.

10/10 Excelente

Jose, Staten Island

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was accommodating and courteous
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 26 abr. 2024
Hi Jose,Thank you for your great review and perfect rating! We're thrilled our hospitable team left a memorable impression on you, and we hope you return soon.

8/10 Bueno

P Kimberley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Kayla Front Desk el 7 may. 2024
Thank you for your very kind rating! We hope to see you back in the future!

10/10 Excelente

Frank

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What I liked: It wasn't a cookie-cutter hotel experience (like Hyatt, Marriott, or Holiday Inn). I liked the old-style inn atrium as well as the ability to use stairs instead of relying on the elevator. The breakfast was delicious. The staff was very friendly. What was odd: At night, it was hard to differentiate the hotel from the restaurant with the same name. The shower arrangement in the bathroom was odd -- including the second drain in the floor to prevent puddling.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 25 abr. 2024
Dear Frank,We at Craftsman Inn & Suites appreciate the time you took to leave a review. We are pleased you enjoyed our unique accommodations and delicious breakfast and that our team could make your acquaintance. Your feedback regarding the bathroom and restaurant is appreciated as well, and your suggestions will be taken into consideration as we continue to make improvements for our guests. It was a pleasure having you here, and we hope you'll consider returning soon.

10/10 Excelente

Lisa

Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk el 13 may. 2024
Thank you for your review! We greatly appreciate it.

10/10 Excelente

Jessica

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice place to stay
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 22 abr. 2024
Hello Jessica,It was our pleasure to host you at Craftsman Inn & Suites! We're delighted you had such a lovely stay that you took a moment to share this review. Please join us again for another terrific experience.

2/10 Terrible

Annamarie

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk el 7 may. 2024
Thank you for your rating! We hope to see you back in the future!

10/10 Excelente

Franklin

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 19 abr. 2024
Hello Franklin,Thank you so much for the five-star review. We are pleased to hear you enjoyed your stay, and we hope you will visit us again soon.

10/10 Excelente

Belinda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My husband Jerry and I were staying at the Craftsman Inn on our way home from Maine! The room was clean and well maintained. Ashley was at the desk when we arrived. She could not have more gracious! Asking for dinner recommendations, she gave us two. Later I needed and additional blanket. Ashely was right there delivering to our room! All with a great attitude!!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 23 abr. 2024
Thank you, Belinda, for sharing your five-star experience with us! It is wonderful to hear that your room met your expectations, and we are especially delighted that Ashley made such a positive impression. We will certainly pass along your praise! We're thrilled you and Jerry had a pleasant stay, and we look forward to welcoming you back to Craftsman Inn & Suites on your next journey from Maine. Thank you for the kind words!

8/10 Bueno

Onicka, Brooklyn

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was clean and well kept.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 18 abr. 2024
Hi Onicka,It's always a pleasure hearing from our guests, and we thank you for your great feedback. We're glad our attention to cleanliness impressed you, and we look forward to having you join us at Craftsman Inn & Suites again soon.

10/10 Excelente

Beth

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean comfortable rooms with a shopping center across the street where you could get anything you needed. Safe area. Staff was friendly & helpful
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 16 abr. 2024
Dear Beth,Thank you for sharing your experience at Craftsman Inn & Suites! We're delighted you found our rooms clean and comfortable, and it's great to know that you felt safe in our area. Our team takes pride in providing friendly and helpful service, and we're thrilled that you had such positive interactions. We look forward to welcoming you back for another wonderful stay!

8/10 Bueno

Carol

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The front desk gal was very pleasant and tried very hard to please us plastic glasses in the room, so we requested glass glasses.. none to be had. She asked the restaurant for two. They would not accommodate her…same company. Breakfast was not good either. Only boxed bakery goods and make your own waffles with a clogged dispenser. And prepackaged breakfast sandwiches to be microwaved. Not what I would expect at the Craftsman in an upscale community.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 15 abr. 2024
Hello Carol,Thank you for being our guest and sharing your valuable feedback. Our team works hard to ensure our guests have a great stay, so while we are delighted you were impressed with our service, we are sorry that some aspects of your stay did not meet your expectations. Your comments will be shared with the team as we constantly strive to make improvements for our great guests. It was a pleasure to have you here, and we hope to have another opportunity to welcome you back and impress you further.

10/10 Excelente

Ray

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a late check-in due to traffic, but all worked out well. Room was clean and ready and all was well. Bed was comfortable, TV worked well, breakfast in the morning was good.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 15 abr. 2024
Hi Ray,Thanks for your outstanding review of Craftsman Inn & Suites! We're so happy you enjoyed your stay and so much of what we have to offer. It was our pleasure to welcome you, and we hope you'll come back soon for another peaceful visit!

10/10 Excelente

Andrew

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Thank you. Always enjoyable.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 12 abr. 2024
Hi Andrew,Thank you for the five-star review. We're delighted to hear you always have an exceptional time with us at Craftsman Inn & Suites, and we can't wait for your next visit!

10/10 Excelente

William

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Kayla Front Desk el 7 may. 2024
Thank you for your very kind rating! We hope to see you back in the future!

10/10 Excelente

Christine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very amicable and helpful staff.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 11 abr. 2024
Hello Christine,Thank you for allowing Craftsman Inn & Suites to host your recent stay. We're happy to hear you had a positive experience and that you appreciated the excellent hospitality our team provided. We're grateful for your kind words, and we hope to have the pleasure of your company again soon.

10/10 Excelente

DOROTHY, DENVILLE

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 11 abr. 2024
Hi Dorothy,Thank you so much for the five stars! We're so happy you had a nice time with us, and we hope you'll join us again soon for another comfortable stay.

10/10 Excelente

kristina

Se hospedó 1 noche en abril de 2024
Respuesta de Kayla Front Desk el 7 may. 2024
Thank you for your very kind rating! We hope to see you back in the future!

8/10 Bueno

CHARLES

Se hospedó 1 noche en abril de 2024
Respuesta de Kayla Front Desk el 7 may. 2024
Thank you for your very kind rating! We hope to see you back in the future!

10/10 Excelente

Winston

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
loved the property it fits all our criteria and we have stayed numerous times when in the area
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 5 abr. 2024
Always happy to see you!

10/10 Excelente

Patricia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is the second time my sister and I have stayed here and we love it. Rooms are clean and the staff is super friendly. We happened to arrive earlier than the 3:00 pm check in time and they were gracious enough to let us into our room. Will definitely stay here again
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 2 abr. 2024
Hi Patricia,Thank you for your kind words. It was our pleasure to accommodate your early arrival, and we're glad you appreciated our attention to cleanliness and service. If your travels bring you back to the area, please come see us again at Craftsman Inn & Suites!

10/10 Excelente

Monica, Singapore

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean place in convenient location
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 2 abr. 2024
Hi Monica,Thank you for your perfect rating! We're thrilled our fantastic location was a highlight of your stay, and we appreciate you mentioning the high standards of cleanliness we adhere to. It was a pleasure having you here, and we hope you return soon!

10/10 Excelente

Andrew

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always good. Thank you
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 29 mar. 2024
Hello Andrew,Thank you for your recent stay at Craftsman Inn & Suites. Hosting you was a pleasure, and we're so happy we met all your expectations. We appreciate your feedback and look forward to hosting you again.

10/10 Excelente

Jovon

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great Experience
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 29 mar. 2024
Dear Jovon,We are honored to have earned a perfect rating for your time with us. It thrills us to know that you had a great experience. Your review reaffirms the hard work we put in every day for our guests. We look forward to welcoming you back for another great stay.

10/10 Excelente

SANDRA, Nashville

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice hotel. Clean with comfortable rooms and breakfast included
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 29 mar. 2024
Hello Sandra,Thank you so much for choosing to stay with us at Craftsman Inn & Suites. Impressing every guest with our clean, comfortable accommodations is always a top priority for us, so we're thrilled our commitment to this shone through during your visit. It's also great to read you were able to take advantage of our delicious breakfast. The pleasure was all ours, and we hope you'll choose us again in the future.

8/10 Bueno

Matt

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Too bad it wasn't quiet we were there on st pattys day n people were loud till after midnight and then the next day people were talking out the front till 11pm we could hear everything otherwise really great place
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 27 mar. 2024
Hi Matt,We always appreciate hearing from our guests, and we're glad your overall stay was pleasant. However, we apologize for any issues with noise. Our staff is always happy to assist in situations like this. Should you be in the area again, please come back to see us.

10/10 Excelente

Trish

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean comfortable hotel, handicapped room is nice for wc users. Restaurant next door was good.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 25 mar. 2024
Thank you for your review! We appreciate it. We're happy you enjoyed your stay (and our restaurant) and we hope to see you again soon!

10/10 Excelente

Andrew

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent customer service. Great location.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 17 mar. 2024
Dear Andrew,We're thrilled you enjoyed your experience with us. Our team strives to deliver top-notch service in a prime setting. We look forward to welcoming you back to Craftsman Inn & Suites for another fantastic stay!

10/10 Excelente

Varnessa, Johnson City

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything about our stay was exceptional. Our room/facility was clean, comfortable and stylish with good amenities. The hotel staff was attentive and quite pleasant. Dinner at the Craftsman Wood Grille next door was Great!
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk el 14 mar. 2024
Thanks so much for your review, we appreciate it. We're so happy both the hotel and the restaurant impressed! We hope to see you again soon.

10/10 Excelente

Donald

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice area, easy access, helpful and friendly staff, great restaurant and relaxing atmosphere, nice arts and crafts theme.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 14 mar. 2024
Thank you so much for the review, your feedback is greatly appreciate it. We're so pleased you enjoyed your stay and hope to see you again soon!

10/10 Excelente

Brian

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fresh smell in the room and quiet.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 14 mar. 2024
Thank you for the review! We greatly appreciate it.

10/10 Excelente

Barbara

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I’ve stayed in Syracuse multiple times, but this was my first time at this location. What a nice and lovely hotel! Staff were absolutely amazing as well. I would definitely recommend.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 13 mar. 2024
Hello Barbara,It was an honor to welcome you to Craftsman Inn & Suites and we are delighted you were impressed. Thank you for sharing your lovely comments about our wonderful hotel and amazing staff. We hope this was just your first of many stays with us.

10/10 Excelente

derek

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was an excellent value in this price range and we would definately stay there again
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 11 mar. 2024
Hi there, thank you for leaving us a review! We greatly appreciate it. We hope to see you again soon.

10/10 Excelente

julie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check in was quick and friendly. Staff was lovely. Room was clean,and nicely decorated. Will definitely be staying here in the future.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Hengkai

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 5 abr. 2024
Thank you for taking the time to write a review!

10/10 Excelente

Paul

Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 5 abr. 2024
Thank you for your review!

10/10 Excelente

Brian

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Next time, we would like to be on the second floor. The people above us were noisy and woke us up.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 10 mar. 2024
We're sorry to hear that! We hope next time you stop in we can accommodate that for you. Thanks for the review!

10/10 Excelente

Edmund

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All around 10 out 10. Friendly staff, clean, up to date, comfortable, not too big or small, and an amazing restaurant right there (try the bacon app). Place has it all!
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 9 mar. 2024
Hello there! Thank you so much for the review, we appreciate it! So happy to hear that you loved both the hotel and restaurant! We love the bacon flight too.

4/10 Mediocre

Julie

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Would recommend NOT booking rooms near the next door restaurant (we were in room 204) during the weekend as it gets really noisy between 7pm and 11pm
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 8 mar. 2024
Hello Julie,Thank you for being our guest and sharing your feedback. Our team works hard to ensure our guests have a great stay, so we are sorry you had noise concerns from next door. We hope you were otherwise impressed with your stay, and we look forward to welcoming you back and impressing you further.

10/10 Excelente

Curt

It has the INN feel and qualities! Bed was very comfortable, room was relaxing and quiet. Breakfast on point, everyone was friendly and helpful! Will stay again when in Syracuse.
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 6 mar. 2024
Hi Curt,It was such a pleasure to welcome you to Craftsman Inn & Suites! We're delighted you were comfortable during your stay, and we appreciate you mentioning our delicious offerings and hospitable team. Thank you for your kind review and perfect rating, and we hope you return soon!