The property itself is beautiful. The home was comfortable. However there were a few things not disclosed.
The instructions with code was incomplete, i had to call PM to get help on how to use the door code properly, i.e. press logo, turn left, etc.
Once we entered we were met with ants, and a sign that says NO REFUNDS due to ants if we leave or complain but this WAS NOT DISCLOSED to me during booking. NOTHING on booking mentioned ants. In addition, the counters were not clean or wiped down, i can clearly see stains from dried liquids.
We saw a sign by the foyer that we needed to leave shoes at the door, but our socks were BLACK and feet black, I'm assuming their cleaners doesnt mop the house.
My aunt turned her pillow over and was met with a FOUL body odor on the pillow.. not sure if they do ALL the laundry in the home or if they only touch what us evidently used. That was gross.
Lastly, the air vent in the master bedroom had hair and lint clearly hanging from it, my husband's allergy flared up everytime the air kicked on.
Because the property is in eureka, we were staying for an entire week, we did not complain about these things. We toughed it out. But I hope property management kicks up their cleaning a notch for thue beautiful home. My problem was the lack of disclosure of ants, and lack of cleanliness of the home. I would book again, but I would ask or inquire next time. I have photos of the vent but we just washed our socks for the week and waited to do review.