Servicio de la propiedad

Opiniones sobre Gold Country Inn and Casino by Red Lion Hotels

2 out of 5

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 439 de 1001 opiniones" "
Evaluación: 8 - Bueno. 348 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 120 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 59 de 1001 opiniones" "
Evaluación: 2 - Terrible. 35 de 1001 opiniones" "

8,4/10

Limpieza

8,8/10

Personal y atención

7,6/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Teri

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was very easy to book. We were traveling to Oregon and wasnt sure where we were going to stay. It was easy, i went online and booked a room with no hassle.
Se hospedó 1 noche en mayo de 2024
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 24 may. 2024
Hi Teri, thank you so much for the kind rating and review! We are pleased to hear you had a great experience and surely hope to see you again. Safe travels.

10/10 Excelente

John

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
One stay
Se hospedó 1 noche en mayo de 2024
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 20 may. 2024
Thank you John!

8/10 Bueno

Michal, Greeley

Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice quiet place to stay the night. I wish they had a coffee pot in the room. They tell you there's 24hr coffee in the lobby. Well, I don't want to get up, get dressed and go to the lobby for coffee.
Se hospedó 1 noche en mayo de 2024
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 16 may. 2024
Thank you, Michal, for the kind rating! We hope to see you again.

10/10 Excelente

Andrea

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
None
Se hospedó 1 noche en febrero de 2024
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 13 may. 2024
Thank you so much!

10/10 Excelente

Brian

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was pleasant to stay at. We will be back.
Se hospedó 4 noches en enero de 2024
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 13 may. 2024
Thank you so much! We look forward to seeing you then.

8/10 Bueno

Steve, Boulder

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Parking was not favorable as you parked in the front of a handrails and have pack everything to the end of the building and back to the room.
Se hospedó 3 noches en mayo de 2024
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 7 may. 2024
Thank you, Steve!

10/10 Excelente

Donna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 7 may. 2024
Thank you, for the great rating! We hope to see you again.

6/10 Aceptable

Phil

Se hospedó 1 noche en marzo de 2024
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 16 abr. 2024
Hi Phil, thank you for the rating!

8/10 Bueno

Rodney, brentwood

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Pretty much you get what you pay for. Room was comfortable, just wish the coffee maker wasn’t so damn dirty.
Se hospedó 1 noche en marzo de 2024
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 25 mar. 2024
Thank you for the positive rating! We will look at these coffee markers and get them cleaned.

10/10 Excelente

Curtis W.

Se hospedó 1 noche en marzo de 2024
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 16 abr. 2024
Thank you Curtis!

10/10 Excelente

Deanne

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We love the easy access to rooms.
Se hospedó 1 noche en marzo de 2024
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 20 mar. 2024
Thank you so much! We look forward to seeing you again.

6/10 Aceptable

Delbert

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en diciembre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 18 mar. 2024
Thank you Delbert!

8/10 Bueno

diane l.

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 20 feb. 2024
Thank you for the great rating! We hope to see you again soon.

8/10 Bueno

Paula

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Puppy friendly and people supportive!
People at check in/out were so friendly and energetic. What a nice welcome and as we left they let us know there were chain requirements at Emmigrant Gap. The hotel is very old and a bit worn, but it smelled clean and that's a good thing. Happy to have a place to stay where I could have our dog with us.
Se hospedó 1 noche en febrero de 2024
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 20 feb. 2024
We greatly appreciate your feedback, Paula. Our mission is to ensure every guest has an outstanding experience, and we are proud we were able to deliver during your time here.

10/10 Excelente

Jenifer

Se hospedó 2 noches en febrero de 2024
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 21 mar. 2024
Thank you for the great rating Jenifer!

8/10 Bueno

Melanie

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel and good value.
We stay at this hotel often for work. It is affordable, convenient, has a decent restaurant and bar and a pool in the summer. Rooms are always clean and well stocked. Beds are comfortable.
Se hospedó 1 noche en febrero de 2024
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 9 feb. 2024
Hi Melanie, thank you for the positive rating and review! We are so happy to hear you enjoy your time with us and we look forward to seeing you again.

8/10 Bueno

Kayla

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The bathtub was a little dirty but not awful
Se hospedó 2 noches en febrero de 2024
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 8 feb. 2024
Thank you, Kayla, for the rating!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2024
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 8 feb. 2024
Thank you for the positive rating!

8/10 Bueno

Donald

Se hospedó 1 noche en enero de 2024
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 20 mar. 2024
Thank you!

10/10 Excelente

Allen

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 19 ene. 2024
Thank you, Allen, for the great rating! We look forward to seeing you again.

10/10 Excelente

Rodney, brentwood

Viajó con su pareja, Viajó con mascotas
Le gustó: Servicios
Nice place to stay that accepts dogs. Casino and sportsbar restaurants on site. Will definitely stay here again.
Se hospedó 1 noche en enero de 2024
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 17 ene. 2024
Thank you, Rodney for the positive rating and review! We hope to see you again.

10/10 Excelente

Morlee

Se hospedó 1 noche en enero de 2024
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 17 ene. 2024
Thank you for the positive rating!

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 2 ene. 2024
Thank you for the rating!

10/10 Excelente

Annette

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Value for the money.
My 2nd time staying here with my cat on a cross-country drive. The staff are friendly and the room is spacious. It's a bit shabby (let's say down-to-earth), but clean and an incredible value for the no-fuss traveler. I felt safe and comfortable and was in walking distance of various food and a grocery store.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 27 dic. 2023
Thank you, Annette, for taking the time to leave us such a positive rating and review! We love to hear you enjoyed your time with us and look forward to seeing you and your cat again! Safe travels.

6/10 Aceptable

Garry

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 21 dic. 2023
Hi Gary, thank you for the rating! We hope to see you again.

10/10 Excelente

Ricardo

Se hospedó 1 noche en diciembre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 18 dic. 2023
Thank you so much for the great rating Ricardo!! We look forward to seeing you again.

6/10 Aceptable

Susan

Viajó en grupo
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Toilet was working. Said they fixed it but didn’t . Needs to be replaced
Se hospedó 2 noches en diciembre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 15 dic. 2023
Hi Susan, thank you for letting us know about this issue, we will have our Maintenance team look at this and get it fixed.

4/10 Mediocre

Vince

Viajó con su pareja
Room did not match what was advertised and shown on the website
Se hospedó 1 noche en diciembre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 11 dic. 2023
Dear Vince, we are sorry your experience didn’t match your expectations. We have forwarded your valuable comments to the respective department so that we may learn from your feedback. With your help we may improve our services and hopefully have you back in the future.

6/10 Aceptable

Sue, Whitehall

Viajó con su familia, Viajó con mascotas
Needs updating. Bathroom was dirty. Not enough towels. Had to walk through smoky casino to get to restaurant. Left a Kindle e-reader in the room accidentally and was probably stolen, not turned in to the front desk. Manager promised to "look into it" and hasn't contacted us. Did not like this motel at all.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 5 dic. 2023
Hi Sue, thank you for bringing this to our attention. After some research it does look like the Hotel Director was in contact with your husband on this matter. If you wish to speak to her dirctly please give her a call at the hotel.

4/10 Mediocre

linda

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Our room had not been cleaned when we got there.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 4 dic. 2023
Hi Linda,We apologize for the inconvenience this has caused. Please let the Front Desk staff know which day you would like housekeeping to attend to your room so they can get it scheduled and taken care of for you during your check in. To ensure that this won’t happen again, I have forwarded your comment to the team. Thank you again.

10/10 Excelente

Sharon

Viajó por negocios, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great pet-friendly property!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 29 nov. 2023
Hi Sharon, thank you so muchfor the kind words! We hope to see you again soon.

10/10 Excelente

Ricardo

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Goo dining options, close to stores and down town
Se hospedó 2 noches en noviembre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 29 nov. 2023
Hi Ricardo, thank you for the positive rating and review! We look forward to seeing you again.

8/10 Bueno

Leo

Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
The room had no hot water. Warm water, yes, but not hot. The TV had to be tricked into working (comes on saying No Signal but if you press Guide you find it has one). One of the fixtures appeared to be making ready to fall off the wall. OTOH, the room was spacious and the wi-fi rocked.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 28 nov. 2023
Thank you, Leo, for staying with us! We hope you enjoyed your time here and we look forward to seeing you again.

10/10 Excelente

Yaroslav, Bellevue

Se hospedó 2 noches en octubre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 23 nov. 2023
Thank you, Yaroslav, for taking the time to leave us such a positive rating.

6/10 Aceptable

Lance

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 23 nov. 2023
Hi Lance, thank you for the rating!

10/10 Excelente

Sharon

Viajó por negocios, Viajó con mascotas
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Great pet-friendly property! Very reasonable rates, and pets are welcome in several main areas for bar, dining and casino enjoyment.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 20 nov. 2023
Hi Sharon, thank you so much for the positive rating and review! We look forward to seeing you next time!

10/10 Excelente

Sheri

Viajó con su pareja, Viajó con mascotas
Le gustó: Personal y atención
The rooms were dated but comfortable. The check in staff were stellar. The exterior of the building is in dire need of upkeep as is the parking lot. There is a trailer park behind the buildings and the folks coming and going use the parking lot like a regular street, speeding through. The trailer park/RV park is a part of the property. Overall, we were comfortable and appreciate the pet friendly accomodations.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 20 nov. 2023
Thank you, Sheri, for the kind words and great rating! We hope to see you again the next time you are in town!

8/10 Bueno

Juan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 13 nov. 2023
Thank you, Juan, for taking the time to leave us such a positive rating.

8/10 Bueno

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 6 nov. 2023
Thank you David!

10/10 Excelente

Sharon

Viajó por negocios, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great property! They were having technical difficulties with their room keys, so they called me and sent me to their wonderful sister property across the street. No problems at all. Highly recommended!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 3 nov. 2023
Hi Sharon, thank you for your patience and understanding while we continue to fix this issue! We look forward to seeing you again, safe travels.

8/10 Bueno

Allen

Se hospedó 7 noches en octubre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 6 nov. 2023
Hi Allen, thank you so much!

8/10 Bueno

Michael

Se hospedó 1 noche en octubre de 2023
Respuesta de Gold Country Inn & Casino by Red Lion Hotels el 20 nov. 2023
Thank you, Michael!

8/10 Bueno

silke

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
first time review
Good experience, I would stay again.
Se hospedó 1 noche en octubre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 27 oct. 2023
Thank you Silke, we look forward to seeing you soon.

10/10 Excelente

Karen

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everyone was just wonderful…helpful, polite, felt very at home. And the bed was amazing!!! Perfect!
Se hospedó 1 noche en octubre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 23 oct. 2023
Thank you. Karen, for the positive rating and review! We hope to see you again soon.

10/10 Excelente

Joy

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I liked the dog friendly environment
Se hospedó 2 noches en octubre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 23 oct. 2023
Hi Joy, thank you for staying with us! We hope to see you and your fur baby again.

2/10 Terrible

David

Se hospedó 1 noche en octubre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 14 nov. 2023
Based on your rating, we understand we did not meet your expectations. From our lodging to our Food & Beverage or gaming, we strive to deliver an exceptional experience. If you are able to provide some feedback to us we would be greatful.

10/10 Excelente

Marcella

Viajó en grupo
Friendly staff
Se hospedó 1 noche en octubre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 16 oct. 2023
Hi Marcella, thank you for the kind rating and review! We hope to see you again soon.

10/10 Excelente

Clint

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Visiting Family
Se hospedó 1 noche en octubre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 16 oct. 2023
Hi Clint, thank you so much for the great rating! We look forward to seeing you again.

2/10 Terrible

Terry

Viajó con su familia
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Not staying there again
Service TERRIBLE gave me the wrong room. Coffee pot broke didnt teplace it Needs a make over wallpaper tearing. Outside tertible doors need paint ing.
Se hospedó 2 noches en octubre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 16 oct. 2023
We greatly appreciate you taking the time to share your feedback. We pride ourselves on providing outstanding hospitality, and we’re sorry your experience didn’t match your expectations. I have forwarded your comment to the appropriate departments for further actions. Thank you again for staying with us and we do you will stay with us again in the future.

8/10 Bueno

Shana

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Gold Country Inn and Casino by Red Lion Hotels el 27 oct. 2023
Thank you for the great rating!