Wish we could say we loved the place, but we were never able to access it. Snow was incredibly deep and road snow-covered. We followed the winter access instructions but were unable to climb the hill with our rental car. We got stuck on the hill and then were finally able to back down the hill. Husband tried to access the cabin via walking. However, he returned to the car and said it was too far and too cold (17 degrees F). Wish we had taken pictures of just how deep the snow was (even though it was at night). Gave up and went back to Cedar City for the night. Contacted owner who stated that others had been in and out without issue. When we left, there was a 4wd truck with tire chains on coming into the neighborhood. Gas station has big sign about selling tire chains. Obviously, the mention of a 4wd as helpful should be stated as a requirement for the time of year (March into April). We opted not to return to the village to make yet another attempt. We are certainly not wimps (live on a farm and have driven in snow for most of our lives) but there wasn't any way to access the cabin. Called VRBO and they told us that they would contact the owner and contact us again. That did not happen. Contacted the owner again to ask about some form or reimbursement but that request was never answered or was ignored. We understand the cancellation policy, but this was beyond our control (and, quite honestly, a safety hazard) and the least that could have been done would be to have returned the cleaning fee since the cabin did not need to be cleaned since we never accessed it. This is the first time we have had an issue with a VRBO (have used them for many years) and has given us doubts as to whether to continue to use VRBO. Not only did we lose the cost of the rental, but over $100 worth of food we had bought to take to the cabin, and the cost of a place to stay every one of the four nights we were supposed to stay at this cabin (and having to eat at restaurants instead of cooking our own food). This was a HUGE disappointment, and a costly venture to say the least. Would NOT recommend this place if there is even remotely any chance of snow on the ground (plowed snow was probably at least 6 to 8 feet high or higher alongside the roads)!
