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Opiniones sobre The Alex

4 out of 5
The Alex
41-47 Fenian Street, (off Merrion Square), Dublin, Dublin

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 559 de 798 opiniones" "
Evaluación: 8 - Bueno. 181 de 798 opiniones" "
Evaluación: 6 - Aceptable. 33 de 798 opiniones" "
Evaluación: 4 - Mediocre. 16 de 798 opiniones" "
Evaluación: 2 - Terrible. 9 de 798 opiniones" "

9,6/10

Limpieza

9,2/10

Personal y atención

9,0/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Tim

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
The Alex is in a convenient and quiet location - near things we wanted to see but not in the noisy center. The room was comfortable and adequately lit. Amenities might have been better, both in the room and in the "executive lounge" which didn't even offer a roll or croissant in the morning. Front desk staff were pleasant but not especially helpful in booking restaurants (there is no concierge). The restaurant is a bit unwelcoming and has no windows, so we didn't eat there and I can't comment on the food.
Se hospedó 3 noches en abril de 2023

10/10 Excelente

Vanessa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfecto hotel, muy bien ubicado, super limpio, inmejorable atención.
Se hospedó 4 noches en marzo de 2023

8/10 Bueno

Jorge n.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Recomendable
Estuvimos de paso, la atencion muy buena
Se hospedó 1 noche en septiembre de 2019
Respuesta de PJ el 10 sept. 2019
Dear guest, Thank you for your review. Delighted you’d a great stay. Best wishes. Paul Joy General Manager

10/10 Excelente

Diana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelencia en todo!
Ubicación, servicios y desayuno excelentes. Sin duda cuabdo regrese a Dublin volveré a este hotel
Se hospedó 4 noches en mayo de 2019
Respuesta de PJ el 23 may. 2019
Dear Guest, Thank you for staying with us, delighted you had a great time. Best regards Paul Joy General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2019
Respuesta de PJ el 27 abr. 2019
Dear guest, Many thanks for your stay in The Alex. Delighted you enjoyed! Best wishes. Paul Joy General Manager

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El hotel, se nota que está renovado recientemente, lo cual siempre es de agradecer. La decoración tiene aires de art decó, nos ha gustado. Lo mejor de la habitación fue la comodidad en general, y en particular la cama. Es fantástica. También hay salidas de puertos usb por toda la habitación para cargar diferentes dispositivos, sin necesidad de utilizar el enchufe. Muy cómodo. Debemos hacer una valoración muy positiva y agradecida al trabajador de recepción de la noche durante nuestra estancia (rubio, con pelo muy corto, desconocemos su nombre.) Por su entrega y su magnífica disponibilidad a ayudarnos en todo momento. También, el personal de cafetería durante el servicio de desayunos fue muy amable cada día.
Se hospedó 3 noches en abril de 2019
Respuesta de PJ el 10 abr. 2019
Dear Guest, Many thanks for grading your experience in The Alex. Delighted you had a pleasant stay. Hoping to see you with us again in the near future. Best wishes. Paul Joy General Manager

10/10 Excelente

JOSE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Totalmente recomendado. Habitacion reformada.
Ubicación a 10 minutos andando del centro, habitación con cama de grande dimensiones y amplia, cuarto de baño perfecto. todo muy nuevo. Totalmente recomendado. Calidad- precio muy bien.
Se hospedó 3 noches en febrero de 2019
Respuesta de PJ el 10 abr. 2019
Dear Guest, Many thanks for grading your experience in The Alex. Delighted you had a pleasant stay. Hoping to see you with us again in the near future. Best wishes. Paul Joy General Manager

10/10 Excelente

Fernando

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente trato, hotel comodo, buen ubicado a 10 m. del centro Grafton Street. Un hotel fantástico para visitas Dublín.
Se hospedó 5 noches en diciembre de 2018

10/10 Excelente

Bonnie

Great staff
Se hospedó 1 noche en abril de 2024

10/10 Excelente

June

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great stay at The Alex. Rooms, Hotel, Location were all a 10!
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Rosemarie

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We enjoyed our stay at The Alex. The staff members were friendly and helpful. Unfortunately, we didn’t have the opportunity to check out the Garden restaurant. Next time!
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Rick

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
There was a woman working behind the counter on April 20th who was a trainee and she was extremely good at her job. She was very knowledgeable about the area and went exceeded our expectations.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Paolo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great Hotel noun next door loud most of the night.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Denise Marie

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fab hotel, clean & modern rooms, comfy bed
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Wayne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room was spacious, the bed was large and comfortable. The dining was excellent. Staff professional and helpful.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Emily

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Every staff member at The Alex was so accommodating, kind, and welcoming. They were the highlight of the whole experience. In addition, the facilities themselves were lovely, and they had great dining options inside the hotel. We ate breakfast there twice, got coffee from The Steam, and ordered room service, all of which were excellent. It was also an easy trek to Trinity College, Grafton Street, and Temple Bar, which are at most, a 20 minute walk from the hotel. Overall, The Alex is a great find with excellent customer service!
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

milissa

We loved the Alex. Very clean, great staff and great location!
Se hospedó 3 noches en marzo de 2024

6/10 Aceptable

Sharon

Viajó con su familia
Expected more for the price.
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Sharon

Viajó con su familia
Expected more for the price.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jennifer

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location, friendly and helpful staff, beautiful hotel. Highly recommend
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

steve, miami

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Peter

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like that The Alex was a little quieter than my last hotel in Dublin. Was a little farther walk to shopping but still a great location. Not a bad view either. Room was spacious, and very clean. The only aspect I was disappointed in was the breakfast in the restaurant. The eggs seemed a bit under cooked, and the juices all tasted watered down. More variety would have have been good. The dinner in the restaurant, though, was very good! I would definitely stay at the Alex again.
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice hotel, great location.
Se hospedó 5 noches en marzo de 2024

10/10 Excelente

John

Walking distance everywhere. Nice quiet place to come back to!
Se hospedó 2 noches en marzo de 2024
Respuesta de Krisztina el 12 mar. 2024
Dear John,Thank you for your review, we are delighted to see that you really enjoyed your stay with us. We will look forward to seeing you again at The Alex Hotel on another occasion.Kind regards,KrisztinaFront Office Manager

10/10 Excelente

Megan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really enjoyed our stay at The Alex. We had a room on the front which was quiet and didn’t hear much from outside. The room was huge especially the bed! Had all the facilities we needed like hairdryer, mini fridge, Nespresso coffee machine and free waters. Great to leave luggage on check in/check out. Room was clean and just loved the luxury decor of the hotel. Used the great gym facilities at the sister hotel The Mont round the corner. In a great location to the centre of Dublin. We walked and I think it would be like 15/20 mins dependent on where you wanted to go and the area around the hotel felt safe. The Dublin express from the airport was conveniently around the corner for the drop off/pick up. Would really recommend to stay here! Only downside would be the very late check in at 4pm
Se hospedó 2 noches en marzo de 2024
Respuesta de Krisztina el 12 mar. 2024
Dear Megan,Thank you for sharing your experience, it was a pleasure to welcome you at The Alex. I'm delighted to see you loved our amazing hotel, the location and the facilities.We will look forward to seeing you again at The Alex Hotel on another occasion.Kind regards,KrisztinaFront Office Manager

10/10 Excelente

Annie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Krisztina el 29 feb. 2024
Dear Annie,Thank you for your feedback, we are delighted to see that you were fully satisfied with your stay with us. We will look forward to seeing you again at The Alex Hotel on another occasion.Kind regards,KrisztinaFront Office Manager

10/10 Excelente

Terry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely room and excellent location. Great place to stay, right in the heart of Dublin.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Alexander

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Masayuki

Le gustó: Limpieza, personal y atención
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Laura

Se hospedó 1 noche en enero de 2024
Respuesta de Anais – Assistant Front Office Manager el 30 ene. 2024
Dear Laura, Thank you so much for sharing your experience with us. We are looking forward to seeing you soon at The Alex Hotel Best Regards

10/10 Excelente

Veronika

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en enero de 2024
Respuesta de Anaïs - Assistant Front Office Manager el 28 ene. 2024
Dear Veronika, Thank you so much for sharing your experience with us. We are looking forward to seeing you soon at The Alex Hotel.Best Regards

10/10 Excelente

Craig

Se hospedó 2 noches en enero de 2024
Respuesta de Anaïs - Assistant Front Office Manager el 28 ene. 2024
Dear Craig, Thank you so much for sharing your experience with us. We are looking forward to seeing you soon at The Alex Hotel Best Regards

10/10 Excelente

Sarah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Outstanding hotel and great experience, staff was attentive to our needs from the moment we checked in. The room was lovely, one comment would be the room was a little dark so maybe some more lighting. The location was fabulous, off the main tourist beat but 5 mins walk away and Trinity College right behind.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Anais – Assistant Front Office Manager el 16 ene. 2024
Dear Sarah, Thank you so much for sharing your experience with us, It has been a pleasure to welcome you at The Alex Hotel. Be ensured that this great feedback will be shared with our team and we are looking forward to seeing you soon at The Alex Hotel Best Regards.

10/10 Excelente

Kelly Dixon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We upgraded to the Executive King and we’re super happy we did so. The bed was amazing. We slept like babies. The amenities, the bathrobe and the Nespresso machine were, wonderful. we also had access to the executive lounge for light snacks, bottled water, and sodas, beer and wine, which was lovely after coming back to the hotel from a day of walking around Dublin. The staff members were all super nice. We really enjoyed our stay.
Se hospedó 6 noches en diciembre de 2023
Respuesta de Anais – Assistant Front Office Manager el 16 ene. 2024
Dear Kelly, Thank you so much for sharing your experience with us, we are so glad that you enjoyed your time in one of our spacious executive room and treat yourself in the executive lounge. Be ensured that this amazing feedback will be shared with our team and we are looking forward to seeing you soon at The Alex Hotel Best Regards

10/10 Excelente

Melanie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel was very good and remarkably quiet for city centre (we stayed on 5th Floor). We had an issue with the booking (from Expedia side rather than the hotel) and the receptionist was very helpful and pragmatic in resolving it so that we had a great experience with them.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Anais – Assistant Front Office Manager el 16 ene. 2024
Dear Melanie , Thank you so much for sharing your experience with us. We are very glad that you enjoyed the hotel location and your experience with our reception team. We do feel lucky to be very close to most tourist highlights but a bit outside of the city center.We are looking forward to seeing you soon at The Alex Hotel Best Regards Anais – Assistant Front Office Manager

10/10 Excelente

william

Se hospedó 5 noches en diciembre de 2023
Respuesta de Anais – Assistant Front Office Manager el 16 ene. 2024
Dear william, Thank you so much for sharing your experience with us, It has been a pleasure to welcome you at The Alex Hotel. Be ensured that this amazing feedback will be shared with our team and we are looking forward to seeing you soon at The Alex Hotel Best Regards

4/10 Mediocre

Claire

Le gustó: Comodidad de la habitación
No le gustó: Limpieza, personal y atención
Awful experience - mucky and stressful stay
Firstly, there are some good things about this hotel. Very comfortable beds, large spacious rooms and very quiet given its about 10min walk from the centre. However, this hotel was a horrible experience ftom thr start. I realised on my first evening the bedfing was stained but told by reception housekeeping only worked till 4pm so couldnt be changed. The next morning I went to reception and again asked for the bedding to be changed. Came back later to find the bed had been remade but still mucky sheets. Breakfast was fine but for money I would go else where. Staff clearly struggled to understand guest requests as I was bought hot water when I requested a latte and the next table said they were calling it alex bingo as they never got what they asked for. When checking out I was charged for double the breakfasts and also another room at first. I also raised the bedding issue and whilst very apologetic the receptionist just blamed the external laundry company not seeming to get that my issue was more with hotel staff for not rectifying the issue. I wasnt offered any compensation for having to sleep in a dirty bed just the receptionists direct email for making sure I have a clean bed if I booked again. I will definately not be booking again.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jamie Skehan, General Manager el 2 ene. 2024
Hi Claire,Really sorry to hear about your recent experience with us here at The Alex hotel, I would love the opportunity to discuss this with you, I have been unable to reach you on the number on your reservation.I have sent you an email and hope we can catch up and resolve this.I look forward to hearing from you.

10/10 Excelente

Jordan

Se hospedó 1 noche en diciembre de 2023
Respuesta de Jamie Skehan, General Manager el 2 ene. 2024
Thank you for taking to leave such an excellent review following your recent visit with us here at The Alex hotel.I hope in the future we can welcome you back.

10/10 Excelente

Alan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really nice, modern, contemporary hotel. Convenient location
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jamie Skehan, General Manager el 2 ene. 2024
Hi Alan,Thank you for taking to leave such an excellent review following your recent visit with us here at The Alex hotel. I was delighted to hear you found the hotel to be modern and in a convenient location.I hope in the future we can welcome you back.

10/10 Excelente

Sabina

Se hospedó 1 noche en diciembre de 2023
Respuesta de Jamie Skehan, General Manager el 2 ene. 2024
Thank you for taking to leave such an excellent review following your recent visit with us here at The Alex hotel.I hope in the future we can welcome you back.

10/10 Excelente

Kathleen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The Alex hotel experience was excellent. The staff was courteous, knowledgeable, and professional on all aspects of our care. The room was very clean. The amenities were a nice touch. Loved our stay there and would recommend to friends and family.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Jamie Skehan, General Manager el 2 ene. 2024
Hi Kathleen,Thank you for taking to leave such an excellent review following your recent visit with us here at The Alex hotel. I was so happy to hear that the team made such a positive impact on your stay with us.I hope in the future we can welcome you back.

6/10 Aceptable

Marcia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Inaccurate listing on hotels.com
The people were wonderful, especially Murillo at the front desk. My overall complaint is first with hotels.com. The description on the hotels.com site wasn't accurate infact it was misleading. The actual Alex hotel site was accurate but hotels.com was misleading. I recognize that this site has been bought out by expedia but I did not expect the quality to go down as much as it has. Presenting photos that look like a suite or hotel gym that isn't on property but that is down the street in winter isn't what we paid for. We travel often, but not certain we will continue to use this site. The hotel was not what we thought it was, it was fine, but we thought we were paying for something else. I would have never spent so much money for access to a hotel lounge with mediocre snacks and drinks. The hotels actual site was clear, hotels.com is the problem.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Anaïs - Assistant Front Office Manager el 28 ene. 2024
Dear Marcia, Thank you very much for sharing your experience with us, we are very sorry to read that The Alex Hotel was not exactly what you were looking for on Hotels.com when you booked your accommodation.Lot of options are available in Dublin and our facilities such as the gym, the business lobby or our Executive Lounge is a great match for both corporate and leisure guests. We are hoping to see you back at The Alex.Best regards.Best Regards Anais – Assistant Front Office Manager

10/10 Excelente

Matt

Staff were outstanding. House keeping to front desk and restaurant were very helpful and cheerful. Made such a difference to our stay. Lovely designed Quiet rooms. Just need a decent in room coffee solution
Se hospedó 3 noches en diciembre de 2023
Respuesta de Anais – Assistant Front Office Manager el 16 ene. 2024
Dear Matt, Thank you so much for sharing your experience with us, It has been a pleasure to welcome you at The Alex Hotel. Our very passionate team can not wait to seeing you soon !

10/10 Excelente

Orla

Se hospedó 1 noche en diciembre de 2023
Respuesta de Jamie Skehan, General Manager el 2 ene. 2024
Thank you for taking to leave such an excellent review following your recent visit with us here at The Alex hotel.I hope in the future we can welcome you back.

10/10 Excelente

Maryanna

Se hospedó 2 noches en diciembre de 2023
Respuesta de Jamie Skehan, General Manager el 2 ene. 2024
Thank you for taking to leave such an excellent review following your recent visit with us here at The Alex hotel.I hope in the future we can welcome you back.

10/10 Excelente

Sinead

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved our stay, bed was huge and very comfortable. Near a lively pub but that didn’t affect our stay. Had breakfast which was lovely. Great weekend in Dublin
Se hospedó 2 noches en diciembre de 2023
Respuesta de Anais – Assistant Front Office Manager el 16 ene. 2024
Dear Sinead, We are very glad to read that you spent an amazing time at The Alex !Happy that you enjoyed our full buffet Breakfast and slept like a baby.Be ensured that this amazing feedback will be shared with our team and we are looking forward to seeing you soon at The Alex Hotel

10/10 Excelente

Jackie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful experience
Amazing experience. Great customer service. Room was clean. Located near lots of places to walk to.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Anais – Assistant Front Office Manager el 16 ene. 2024
Dear Jackie, Thank you so much for sharing your experience with us. Your review is short but perfectly describing our goals at The Alex : ''Amazing experience, Great customer service''. Be ensured that this amazing feedback will be shared with our team and we are looking forward to seeing you soon at The Alex Hotel Best Regards

10/10 Excelente

Kristin

Se hospedó 4 noches en diciembre de 2023
Respuesta de Jamie Skehan, General Manager el 2 ene. 2024
Thank you for taking to leave such an excellent review following your recent visit with us here at The Alex hotel.I hope in the future we can welcome you back.

10/10 Excelente

Nancy

Viajó con su familia
Walkable area
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jamie Skehan, General Manager el 2 ene. 2024
Thank you for taking to leave such an excellent review following your recent visit with us here at The Alex hotel.I hope in the future we can welcome you back.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de Anais – Assistant Front Office Manager el 16 ene. 2024
Dear guest, Thank you so much for sharing your experience with us, It has been a pleasure to welcome you at The Alex Hotel. Wee are looking forward to seeing you soon at The Alex Hotel Best Regards