Hoteles en Distrito de Alatau, Almaty

"Had to argue with staff for toilet paper and fresh towels. Wet laundry hung in corridor leading to guest rooms and cleaning carts, cleaning supplies in the corridor in plain view also. "

"No shuttle bus service as mentioned in service. Before booking they said it is rare advantage but there is no advantage at all also it is middle of residential area very hard to access anything noting round all small house and high school. Staff was friendly room clean breakfast okay nice also they don’t respond chat"

"Staff were helpful and kind. Hotel design is pretty cool too"

"Everything was great. Front desk and the breakfast staff could do with additional training as they appear rude."

"郊外の小さくて落ち着いたホテルです。窓が大きくて開放感があります。カーテンの遮光性は不十分なのでアイマスクが必要でした。寝具、洗面、シャワー、トイレは清潔で快適でした。部屋にはキャビネットとクローゼットがあり、スーツケースの荷物をそちらに移せば、暮らすように過ごせて快適でした。ガーデンビューの開放感のあるレストランで提供される朝食は、上品で美味しかったです。 スタッフさんは皆親切でした。 ホテルと同じ建物内に銀行が入っているのでキャッシングに便利でした。すぐ近くにスーパーやカフェレストラン、郵便局もありとても便利です。地下鉄の駅までタクシーなら5分、徒歩は28分かかりますが、ファミリーパーク内を抜けて歩いて行くルートは楽しめました。　またアルマトイに滞在するならこのホテルを選びます！"

"交通、食事、ショピングに困らない立地でスタッフも親切でした"

"When we got to the hotel they said they don't participate with Hotels.com and refused to accept our voucher even after we showed them both hard copy and email versions of the voucher. No one actually spoke any English so we had to use translation programs on our phones to communicate. We paid to stay there anyway. It turned out that the location was outside of the city center and hard to get to. The air conditioning leaked water into the room so we had to turn it off. Breakfast was very poor...

"Room was clean. Breakfast was limited and can use some help with English speaking staff."

"I was grateful for the kind and attentive service I received, as I am not fluent in the language. The breakfast was delicious and just the right portion size."

"Zimmer und Service waren top. Super Ausblick auf die Berge. Das Restaurant hat eine tolle Aussicht und die Lage ist wirklich perfekt. Vor der Tür gibt es Einkaufsmöglichkeiten und auch Cafés und Restaurants. Ich würde das Hotel jedem weiterempfehlen"