Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 141 de 682 opiniones" "
10 - Excelente
141
Evaluación: 8 - Bueno. 170 de 682 opiniones" "
8 - Bueno
170
Evaluación: 6 - Aceptable. 136 de 682 opiniones" "
6 - Aceptable
136
Evaluación: 4 - Mediocre. 111 de 682 opiniones" "
4 - Mediocre
111
Evaluación: 2 - Terrible. 124 de 682 opiniones" "
2 - Terrible
124
6,6/10
Limpieza
7,2/10
Personal y atención
6,0/10
Servicios
5,8/10
Estado de la propiedad e instalaciones
6,6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Monica
Viajó con su familia
6 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo estuvo muy bien
Monica
Se hospedó 1 noche en abril de 2024
Respuesta de Nishaye RediResponse Specialist el 6 abr. 2024
Hello Monica, I appreciate your kind review from your recent stay at the Red Roof Inn Dillon, SC. That you had an amazing time during your visit with us makes us very happy. Our Red Roof team main goal is to make sure you have a hassle-free and comfortable stay, so we are excited to hear that we lived up to your expectations. We value your good comments and look forward to having you visit us again soon for another fantastic stay!Sincerely,NishayeRed Roof ManagementRediResponse Specialist
4/10 Mediocre
Saldana
Viajó con su familia
16 abr. 2023
No le gustó: Limpieza, estado de la propiedad e instalaciones
Poca limpieza
Saldana
Se hospedó 1 noche en abril de 2023
Respuesta de Manager el 17 abr. 2023
Hello Saldana, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
8/10 Bueno
Maria
Viajó con su familia y niños pequeños
3 abr. 2023
Le gustó: Personal y atención, servicios
Que el hotel estaba en lygar centrico
Maria
Se hospedó 1 noche en marzo de 2023
Respuesta de Manager el 4 abr. 2023
Hi Maria,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.
10/10 Excelente
Cliente verificado
Viajó por negocios
19 ago. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cliente verificado
Se hospedó 1 noche en agosto de 2021
Respuesta de Manager el 1 oct. 2021
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
6/10 Aceptable
Cliente verificado
1 may. 2021
No le gustó: Personal y atención
Cliente verificado
Se hospedó 1 noche en abril de 2021
Respuesta de Manager el 1 oct. 2021
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,
8/10 Bueno
Clemente
Viajó por negocios
25 abr. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lo necesario para descansar
Clemente
Se hospedó 1 noche en marzo de 2021
Respuesta de Manager el 1 oct. 2021
We appreciate that you've taken the time to share with us regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
8/10 Bueno
Clemente
Viajó por negocios
26 mar. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El personal en recepción muy amable y la habitación cómoda y limpia.
Clemente
Se hospedó 1 noche en marzo de 2021
Respuesta de Manager el 1 oct. 2021
Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We hope to someday have another opportunity to host your stay.
2/10 Terrible
Ronald
Viajó con su familia
21 may. 2024
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Room had roaches and tv remote inoperable. Not all plugs worked and floors were sticky.
Ronald
Se hospedó 2 noches en mayo de 2024
6/10 Aceptable
Wayne
Viajó con su familia, Viajó con mascotas
7 may. 2024
Cleaning staff knocking on door when do not disturb sign on door handle
Wayne
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager el 7 may. 2024
Hello Wayne,We apologize for any inconvenience caused by our cleaning staff. Our team usually respects the do not disturb signs, but we will remind them to be more vigilant in the future. Your feedback is valuable in helping us improve our services and we hope to welcome you back for a more seamless experience.
10/10 Excelente
MARIE
Viajó con su familia
6 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nothing unique...it was quiet and a convenient location to where i was going..it was clean enough to where i was not worried about bugs, etc..
MARIE
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 6 may. 2024
Hello MARIE,We are pleased to hear that you found our hotel location convenient and enjoyed a quiet stay. Our team takes pride in maintaining high cleanliness standards. Feedback like yours is valuable as we strive to meet our guests' expectations. If you have any further comments or suggestions, please feel free to reach out to us.
10/10 Excelente
Rahana
24 abr. 2024
Rahana
Se hospedó 1 noche en abril de 2024
Respuesta de Chirell RediResponse Specialist el 26 abr. 2024
Dear Rahana,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dillon, SC and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
2/10 Terrible
Debra, New York
22 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Debra
Se hospedó 1 noche en abril de 2024
Respuesta de Kerry-Lee RediResponse Specialist el 23 abr. 2024
Hello Debra, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DILLON SC and I are saddened by your poor scoring following your recent stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kerry-Lee Red Roof Management RediResponse Specialist
4/10 Mediocre
cynthia
21 abr. 2024
No le gustó: Limpieza, estado de la propiedad e instalaciones
The floors were dirty.
cynthia
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
Hello cynthia, We appreciate your feedback and regret to hear about your experience. We advise guests to reach out directly to management for any concerns during their stay so we can address them promptly. Thank you for bringing this to our attention.
4/10 Mediocre
Gregory
12 abr. 2024
Le gustó: Personal y atención
No le gustó: Limpieza
FEES??? What are you doing. Not the rate I was quoted. Billing through cc company now. I hope it was worth it. Smh
Gregory
Se hospedó 1 noche en marzo de 2024
Respuesta de Sharma RediResponse Specialist el 15 abr. 2024
Thank you for taking a moment to leave a review, Gregory. The staff and I at the RED ROOF INN DILLON SC were disappointed to see your 2/5 score. In regards to your fee concerns, we are unaware of the charges that you've described. To further assist with this issue, please feel free to contact our front desk in order to check on your claims.Please know that we value you as our guest and appreciate your feedback. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Very truly yours, Sharma Red Roof Management RediResponse Specialist
10/10 Excelente
Chauncey
Viajó con su pareja
9 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A decent night stay. Clean nice and quiet
Chauncey
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 11 abr. 2024
Hello Chauncey,We appreciate your positive feedback on the cleanliness and quiet ambiance during your stay. Our team strives to provide a comfortable experience for all guests. Should you have any further comments or concerns, feel free to reach out to our management directly. Thank you for your stay with us.
10/10 Excelente
Miranda
6 abr. 2024
Miranda
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 28 abr. 2024
Hello Miranda,We are delighted to hear that you enjoyed your stay at our hotel! We look forward to welcoming you back in the future.
2/10 Terrible
Lawrence
Viajó con su pareja
22 mar. 2024
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Roaches
Lawrence
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager el 22 mar. 2024
Hello Lawrence,We take all feedback seriously and have shared your concerns with our team to address. Thank you for bringing this to our attention.
2/10 Terrible
Eric
Viajó con su familia
26 feb. 2024
No le gustó: Servicios
LOUD music in the parking lot all night. No towels, no weather stripping on the door and the shower didn't work. At best this is a 1 star hotel.
Eric
Se hospedó 3 noches en febrero de 2024
Respuesta de Manager el 28 feb. 2024
Hello Eric, We regret to hear about the inconvenience you experienced during your stay and appreciate your feedback. Your concerns have been noted, please feel free to reach out to our management team to address these issues further. Thank you for bringing this to our attention.
2/10 Terrible
Milagros
18 feb. 2024
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Milagros
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 21 feb. 2024
Hello Milagros, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any further feedback you'd like to share so we can address any concerns and improve our services.
10/10 Excelente
Jo
17 feb. 2024
Jo
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager el 20 feb. 2024
Hello Jo,We are amped to hear that you had an amazing experience during your stay with us! We hope to welcome you back soon for another fantastic stay!
6/10 Aceptable
Nechama, Brooklyn
Viajó con su familia
15 feb. 2024
Le gustó: Personal y atención
It was cheap, that was all I can say that is redeeming for it. You get what you pay for and we needed a cheap place to stay. If you want a room with a bed and a toilet the size of a toddler toilet in a preschool class, enjoy.
Nechama
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 16 feb. 2024
Hello Nechama,We appreciate your feedback regarding your recent stay with us. Our budget-friendly rates allow us to cater to guests looking for affordable accommodations. Thank you for highlighting this aspect. Regarding the bathroom size, we understand your concern and will take it into consideration for future improvements. We hope you had a comfortable stay otherwise and recommend reaching out to our management team for any further assistance.
8/10 Bueno
Karen
Viajó con su familia
14 feb. 2024
Le gustó: Limpieza, servicios
There was a cockroach in the room
Karen
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 15 feb. 2024
Hello Karen, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
10/10 Excelente
James
13 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Too close to a busy road
James
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 15 feb. 2024
Hello James,Thank you for your feedback regarding the proximity of our hotel to the road. We understand that different guests have varying preferences when it comes to location. While some may appreciate the convenience, we appreciate your perspective and will take it into consideration for future improvements.
6/10 Aceptable
Travis
21 ene. 2024
Travis
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 23 ene. 2024
Hello Travis, We appreciate you choosing our hotel for your stay. If there are any specific concerns or feedback you have regarding your experience, we encourage you to reach out to us directly. We value your input and strive to improve our services for future guests.
2/10 Terrible
Britney
Viajó con su pareja
4 ene. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My boyfriend and I reserved a room on Expedia. Earliest check in time is originally scheduled for 2pm. However we were traveling on the road and arrived at 4am. All we wanted to do was rent the room til 11am (original checkout time). The hotel receptionist proceeded to tell me I needed to pay for another night since it was passed check in time. Umm what?! So I’m staying less hours and leaving at the same checkout time and you want to charge me more? I payed $70 for the room, he was about to try and charge me $140 for 7 hrs!! I said no way and asked for a refund. They then took some time to tell me oh okay, I can check you in for a $34 late fee. I asked him to show me this late charge fee on paper.. Really?!?! After being on the road for hours and exhausted I payed the extra $34. Over $100 to stay in this dump. The bathroom had a hole in the ceiling and a hand towel shoved it to try and cover it up. Horrible experience, will never book another stay at a Red Roof Inn.
Britney
Se hospedó 1 noche en enero de 2024
Respuesta de Manager el 10 ene. 2024
Hello Britney, We apologize for any inconvenience you experienced during your stay. Our check-in policy is set to ensure that all guests have a fair and consistent experience. However, we understand your frustration and would like to address your concerns. If you could please contact our management, they would be happy to assist you further. We appreciate your feedback and hope to have the opportunity to improve your perception of our hotel in the future.
8/10 Bueno
Vincent
Viajó con su familia
27 dic. 2023
Le gustó: Personal y atención
convenience too stores and restaurants
Vincent
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager el 29 dic. 2023
Hello Vincent,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad that you found our location convenient for accessing stores and restaurants. We aim to provide a convenient and enjoyable stay for all our guests. We hope to have the pleasure of welcoming you back in the future.
2/10 Terrible
Dashawn
Viajó con su familia
26 dic. 2023
No le gustó: Limpieza, personal y atención, servicios
There was no hot water in my room my last two stays. This trip I found roaches crawling around the room.
Dashawn
Se hospedó 2 noches en diciembre de 2023
Respuesta de Manager el 28 dic. 2023
Hello Dashawn, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
2/10 Terrible
kristin
Viajó con su familia
23 dic. 2023
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Eww
You get what you pay for
kristin
Se hospedó 1 noche en diciembre de 2023
Respuesta de Chevanese RediResponse Specialist el 24 dic. 2023
Thank you, Kristin, for taking the time to complete our survey following your stay at the Red Roof Inn Dillon, SC. We want you to know that your feedback and rating of our hotel is of utmost importance to us. However, you highlighted that you were unpleased with the value to price ratio. At Red Roof, we strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations. Sincerely,ChevaneseRed Roof Management RediResponse Specialist
4/10 Mediocre
Meighan
Viajó con su pareja
13 dic. 2023
The room was ok overall, but the property was nothing like I was expecting. They did a great job with the photos to make it seem like a better quality hotel. It was clean, but I feel I paid way too much for a one night stay
Meighan
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager el 16 dic. 2023
Hello Meighan, Thank you for sharing your feedback with us. We appreciate your comments regarding the cleanliness of your room. We strive to accurately represent our property through our photos, and we apologize if your expectations were not met. Your input is valuable to us as we continue to improve our guest experience.
10/10 Excelente
Hilda
Viajó con su familia, Viajó con mascotas
26 nov. 2023
Le gustó: Personal y atención, estado de la propiedad e instalaciones
This is our second stay, 2nd yr on a row for quick trips to Florida and staying here on the way north (back home). Just off of 95. We travelled with our dogs and it’s convenient to take them in and out quickly. The rooms have been clean and spacious, and the staff is friendly. The only complaint is the breakfast, just sweets, but for the price is okay.
Hilda
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 29 nov. 2023
Hello Hilda,Thank you for choosing to stay with us again and for taking the time to share your feedback. We're glad to hear that you found our rooms clean and spacious, and that our staff provided friendly service. We appreciate your feedback regarding the breakfast options and will take it into consideration for future improvements. We hope to welcome you back on your next trip to Florida.
8/10 Bueno
Daniel
23 nov. 2023
Daniel
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 15 dic. 2023
Hello Daniel, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
6/10 Aceptable
Roger
21 nov. 2023
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
clean but needs a bathroom remodel
Roger
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kamaria RediResponse Specialist el 23 nov. 2023
Dear Roger,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN DILLON SC. It's great to hear that you found the bathroom to be clean. However, as it pertains to the upkeep your feedback will be taken into consideration. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,KamariaRed Roof ManagementRediResponse Specialist
10/10 Excelente
Troy
20 nov. 2023
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Loved they were showing a real news channel (CNN)
In the Lobby
Troy
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager el 23 nov. 2023
Hello Troy,Thank you for your feedback on our hotel lobby. We appreciate your positive comments about our choice of news channel. We aim to provide a diverse range of options for our guests' viewing pleasure. We hope you had an enjoyable stay and would be delighted to welcome you back in the future.
2/10 Terrible
Rosa S
Viajó con su pareja
19 nov. 2023
Le gustó: Personal y atención, servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
I would not stay here ever again. Our room was dirty and they had roaches. If it was so late when we checked in our room we would have left. I was scared to go to sleep at night plus our king size bed had a hole in the middle of the bed. As soon as we laid down we rolled right to the middle. Our toilet was not bolted to the floor very well either. It also was very low. Staff was friendly. Didn't stick around to check out the breakfast. I was ready to go as soon as we could. They need to call a pest control and update the rooms. Room needs a little more attention to cleaning, like in the furniture and the refridge behind furniture. Floors need to scrubbed better. I killed a bug and went to wipe it up and the tissue I used was black from wiping the floor. It also looked like a kid marked it up with a black crayon. Do not stay at this place unless it is your last resort and you can handle the roaches.
Rosa S
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kamaria RediResponse Specialist el 20 nov. 2023
Dear Rosa,I appreciate you sharing your feedback following your stay at the RED ROOF INN DILLON SC. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the lack of cleanliness of the room and the other issues highlighted which hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Kamaria Red Roof Management RediResponse Specialist
10/10 Excelente
Karen
Viajó con su familia
31 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
There were black shoe prints and an oily substance on the bathroom floor
Karen
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 13 dic. 2023
Hello Karen,Thank you for sharing your feedback regarding the cleanliness of our hotel bathroom. We apologize for any inconvenience this may have caused. We appreciate your input and will pass it along to our housekeeping team for further review and cleaning improvement.
10/10 Excelente
Wayne
Viajó con su pareja
30 oct. 2023
Le gustó: Servicios, estado de la propiedad e instalaciones
Quiet, dining options
Wayne
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 1 nov. 2023
Hello Wayne,Thank you for choosing our hotel for your stay! We're glad you enjoyed the peaceful ambiance. We understand the importance of dining options and will take your feedback into consideration for future improvements. We hope to welcome you back for another relaxing stay.
6/10 Aceptable
Michael Ray
Viajó con su familia
22 oct. 2023
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza
Michael Ray
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 25 oct. 2023
Hello Michael Ray,Thank you for your amazing review! We strive to exceed expectations and are thrilled to have provided an exceptional experience for you. We look forward to welcoming you back soon!
10/10 Excelente
Ruth J
16 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property was convenient, clean, and I was able to spend a restful night. The manager, Sagar, went to great lengths to locate me after departure because I forgot a piece of luggage. I was very grateful.
Ruth J
Se hospedó 1 noche en octubre de 2023
Respuesta de Abigail RediResponse Specialist el 17 oct. 2023
Hello Ruth,Thank you for taking the time to tell us about your stay at the Red Roof Inn Dillon, SC. I'm glad your stay was clean, you found the location convenient and you had a restful night. Our goal is to provide a positive experience for all of our guests and we are happy that you are satisfied with your stay.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely, Abigail RediResponse Specialist
10/10 Excelente
Terryn
16 oct. 2023
Terryn
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 7 nov. 2023
Hello Terryn,Thank you for taking the time to leave a 5-star review! We are delighted to hear that you thoroughly enjoyed your stay with us. We strive to provide excellent service and a comfortable experience for all our guests. We appreciate your kind words and look forward to welcoming you back in the future.
8/10 Bueno
andy
Viajó con su familia
14 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
ok
andy
Se hospedó 1 noche en octubre de 2023
Respuesta de Toni-Ann RediResponse Specialist el 15 oct. 2023
Dear Andy,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Dillon SC. It's nice to see that you were pleased with your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels here at Red Roof.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
10/10 Excelente
Roberto
Viajó con su familia
11 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Roberto
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 13 oct. 2023
Hello Roberto,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
10/10 Excelente
Mark
10 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean room
Mark
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 11 oct. 2023
Hi Mark,I am happy to know we met your expectations with our friendly services and the cleanliness of our guest rooms. Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.
10/10 Excelente
Wayne
4 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wayne
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager el 7 oct. 2023
Hello Wayne,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
8/10 Bueno
William
Viajó con su pareja, Viajó con mascotas
1 oct. 2023
Le gustó: Limpieza, personal y atención
The property was a little older, but the place was quiet and clean and best of all, pet friendly.
William
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 3 oct. 2023
Hello William ,Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
8/10 Bueno
Carrie
24 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Carrie
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 26 sept. 2023
Hello Carrie,Thank you for sharing this rating, and we welcome you to visit us again anytime.
10/10 Excelente
Anthony
Viajó por negocios
23 sept. 2023
Great
Anthony
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 24 sept. 2023
Hello Anthony,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
2/10 Terrible
Christine
21 sept. 2023
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
we pulled into the lot and I walked to the desk and wasn't greeted they were to busy talking and helping someone that works there keep there child asleep. Place is dirty bugs and flys. would never ever stay there. Your outside said it all to me so I canceled. your rooms dont look like that cause a saw a door open.
Christine
Se hospedó 1 noche en septiembre de 2023
Respuesta de Gabrielle RediResponse Specialist el 23 sept. 2023
Thank you for taking a moment to leave a review, Christine. The staff and I at the Red Roof Inn Dillon, SC were disappointed to see your 2/10 score following your stay. You indicated that the pest you reported, the uncleanliness described and the other issues listed hindered your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future.With thanks, Gabrielle Red Roof Management RediResponse Specialist
2/10 Terrible
Elane
Viajó con su familia, Viajó en grupo
21 sept. 2023
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The place wasn't like it supposed to be in the pictures you posted on line. ALL FAILS ADVERTISEMENT!!!! YOUR OTHER LOCATIONS TRY TO BE LIKE THE PICTURES THEY POST.
Elane
Se hospedó 4 noches en septiembre de 2023
Respuesta de Manager el 23 sept. 2023
Hello Elane,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
10/10 Excelente
Martha
18 sept. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones
The fact that it had a frig and microwave. And all the channels on the tv
Martha
Se hospedó 3 noches en septiembre de 2023
Respuesta de Manager el 21 sept. 2023
Hi Martha,Thank you for taking the time to share how you have enjoyed your stay and for rating our hospitality and accommodations. I am happy to know we met your expectations with our friendly atmosphere. It means so much to us to see your positive ratings regarding your experience. We are always looking for ways to improve upon the guest experience and we appreciate your feedback. I hope you will return to see how we continue to grow and evolve.
4/10 Mediocre
derek
Viajó por negocios, Viajó en grupo
17 sept. 2023
No le gustó: Limpieza, estado de la propiedad e instalaciones
The room looked nice but the floor looked like it hadn’t been swept and there were roaches running around. The shower water wouldn’t stay hot. Definitely wouldn’t recommend
derek
Se hospedó 2 noches en septiembre de 2023
Respuesta de Gabrielle RediResponse Specialist el 18 sept. 2023
Thank you for taking a moment to leave a review, Derek. The staff and I at the Red Roof Inn Dillon, SC were disappointed to see your 2/5 score following your stay. While I am happy that you liked how the room looked, you indicated that the pest you reported, the shower water temperature and the other listed issues hindered your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travel.With thanks, Gabrielle Red Roof Management RediResponse Specialist