Busca alojamiento en Matrú

"True 5 star hotel in every field"

"A true 5-star experience from start to finish. We stayed 5 nights in a Royal Sea View Suite with our three young daughters (ages 4 and twin 2-year-olds). Traveling with little kids isn't easy, but the team at Cleopatra Sidi Heneish made us feel genuinely cared for every day. The resort is beautiful, with stunning landscaping, multiple pools that never felt crowded, and an amazing beach. The food exceeded our expectations—especially the pizza, fresh pita, and desserts. Our suite had an incredible...

"Beautiful place beautiful location. Food could be better."

"I used to love that hotel but the service and food quality dropped significantly. The rule for pool usage and allowed swimming suites changed and seemed that people use swimming pools wearing their regular clothes. Instead of fresh squeezes they offer packages juices that taste like plastic. In the whole hotel there was no US outlet adapter, all the room outlets don't work for US electric devices or electronic charges. The quality dropped significantly after management change. I will no longer...

"Have to wait 3 hrs to receive my chalet and cleaning not completed so I have to wait again for the cleaners to finish Water not available for 4 hrs next day Overall not pleasant stay"

"Nice experience"

"The star was great especially Islam in house keeping. He went above and beyond to meet our needs. He is truly the best and made the experience so much better."

"An absolutely amazing hotel. I have traveled the world and this hotel is top 3, everything was amazing, staff, service, facilities.... I will most definitely be back and soon I hope 🙏"

"Hotel is good and personal friendly. But too much noise during the weekends until early morning"

"Staff were very very rude and the villa didn’t not have water for the whole trip"

"Everything was good. We really enjoyed our trip "

"Very nice resort"

"The hotel is grand and the property is huge. The beach has The rooms are modern and well appointed."

"I have another booking on the 23rd of July and it was canceled suddenly without my request! How offending this is ?! I need a clarification asap ."

"I stayed there for 5 nights in July the high season . The place was booked solid. They gave me a room overlooking the parking lot of the Hotel. When I asked to change the room they emphatically refused. I told for what I was paying which is higher than any other hotel in top seaside destinations I expected a better view than a parking lot! At least a garden , a pool or a partial sea view. The next day they said a room was available at an upgrade fee of $150. So please make sure when booking you...

"Beach was amazingly great and attractive. The staff were very helpful. The live guard at the pool were very nosy and asked many unnecessary questio"