Terraza en la azotea

Opiniones sobre Smyle Inn

2.5 out of 5
Smyle Inn
916, Gali Chandi Wali, Main Bazaar, Paharganj, New Delhi, Delhi N.C.R

Opiniones

7,2

Bueno

Evaluación: 10 - Excelente. 48 de 183 opiniones" "
Evaluación: 8 - Bueno. 53 de 183 opiniones" "
Evaluación: 6 - Aceptable. 50 de 183 opiniones" "
Evaluación: 4 - Mediocre. 19 de 183 opiniones" "
Evaluación: 2 - Terrible. 13 de 183 opiniones" "

7,0/10

Limpieza

7,6/10

Personal y atención

8,2/10

Servicios

6,8/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Gustavo

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
la limpieza y el baño estan bastante sucios y el aire acondicionado no funciona , el desañuno bastante bien
Se hospedó 3 noches en septiembre de 2019
Respuesta de Harish el 11 sept. 2019
Dear Guest, Thanks for feedback. As per your request, we have advised the staff to be more attentive in certain areas regarding cleaning. Anyways it was nice to talk to you and learn your ideas on how to keep the place clean. If you are coming back to Delhi, I would love to host you again.

4/10 Mediocre

Cliente verificado

Animales
Muchos bichos
Se hospedó 3 noches en agosto de 2018
Respuesta de Harish el 5 sept. 2018
Dear Guest We hope you could explain what many bugs implies in your feedback. Since you have written an anonymous review we cannot find out the date or room you stayed in. Issues like bed bugs are dealt with immediately with a change of room and fumigation. As a traveler, it would be more effective to explain and give genuine feedback so that it helps us to improve. Wish you all the best. Regards Harish

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Está muy bien por el precio
Bien ubicado, piezas pequeñas, pero bien equipadas y limpias. Hubo algunos problemas con el aire acondicionado que fueron solucionados. Sobre el wifi, cambiaban la clave a cada rato por lo que se desconectaba con frecuencia.
Respuesta de Harish Sharma el 3 jul. 2017
Dear Guest Thank you for taking out time to give your feedback. We are happy to note that you had a pleasant stay with us. The issue regarding the wifi has been rectified. We do hope to see you again! Regards Harish

10/10 Excelente

MARIA ELENA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel limpio y cómodo gente agradable
Me gustó el lugar y el apoyo del encargado para poderme entender con el por cuestiones del idioma solicite cambio de habitacion y luego luego lo hicieron.
Respuesta de Harish Sharma el 3 jul. 2017
Dear Guest Thank you for your feedback. We are happy to note that the staff was of assistance to you and that you had a comfortable stay. We look forward to welcoming you back at Smyle Inn! Regards Harish

4/10 Mediocre

Cliente verificado

No le gustó: Personal y atención, comodidad de la habitación
Hostel ubicado en una zona muy sucia y oscura
El hostel es aceptable. Venden agua mineral en la recepción, hay wifi en las habitaciones. La habitación es muy pequeña. La zona donde está ubicado (Paharganj) es horrible. Calle muy sucias y olores desagradables fuertes. El hostel está ubicado en un callejón, de noche es muy feo. Hay baños públicos en la esquina del hostel, donde es imposible pasar por ahí sin taparse la nariz.

10/10 Excelente

Mariana, Argentina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buena atencion
Muy bien

6/10 Aceptable

ANA BELEN, Albacete

Le gustó: Personal y atención
No le gustó: Limpieza
Habitacion bien, baño no
La habitacion para lo que vale esta bien, pero el cuarto de baño era horrible, viejo y no muy limpio, las fotos que tienen publicadas en la web de los baños no tienen nada que ver con la realidad.el resto de instalaciones del hotel estan bien y tiene una terracita para desayunar

6/10 Aceptable

Ana, España

Le gustó: Personal y atención
No le gustó: Limpieza
Situacion buena,habitacion normal para el precio
Las habitaciones estaban bien para lo q valen, el baño dejaba mucho q desear, a parte de ser muy viejo daba la sensacion de sucio.la situacion es buena, en medio del bazar y al lado de la estacion de tren

6/10 Aceptable

Davidpin

Le gustó: Personal y atención, estado de la propiedad e instalaciones

6/10 Aceptable

Natasha

No le gustó: Personal y atención
Wish I had stayed somewhere else, it was a disappointment. Nothing horrible or unsafe, just rude staff and mediocre everything. The area is nice, though. The beds are comfortable enough. The water gets warm (not hot) and only lasts 5 min. THE WIFI DOES NOT WORK (at least in the building I was in). Breakfast was disappointing. I paid for a nicer room, and don’t feel like I really got anything by doing that. If you’re looking for something simple and don’t need wifi, this place will work. Wish I could have had a more pleasant last stay in India.
Se hospedó 1 noche en marzo de 2024
Respuesta de Harish el 11 mar. 2024
Hello There Traveller.I am sorry to learn about your experience. During the time of your stay we were in the process of shuffling our staff on account of staff attrition. The staff on duty was taking time to come upto speed on how to manage and interact with guests. The WiFi was indeed giving trouble on the floor where you stayed on account of a fault in Network cable. The same has been replaced and the WiFi is now working normally for everyone on that floor.Regarding the room, I am sorry that you did not like the room. Maybe when you come next, I can provide you a free upgrade to our nicer rooms. That way your grouse with the room will be addressed.Hope this helps and I am thankful to you for writing your feedback.Kind RegardsHarish

10/10 Excelente

Tim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great manager!
Manish was a super helpful and friendly front desk manager. He made my first few days in Delhi very comfortable and welcoming:)
Se hospedó 3 noches en febrero de 2024
Respuesta de Harish el 6 feb. 2024
Dear GuestThanks for recognising Manish for his efforts. This certainly brighten up his day and motivate others too. When ever you are are in Delhi, we would love to host you again.Kind RegardsHarish

10/10 Excelente

Patrick

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great value for the price with the best staff! Perfect start in India for us. Thank you very much!
Se hospedó 2 noches en febrero de 2024
Respuesta de Harish el 6 feb. 2024
Thanks a lot for your kind words. They keep us motivated. Whenever you are back in Delhi, we would love to host you again.

2/10 Terrible

Vaibhav Anand

Se hospedó 2 noches en enero de 2024
Respuesta de Harish el 6 feb. 2024
No comments and 1 star means that either you are very upset or you don't want to write a review.It my appeal to you and others in the travelling community to at least explain the grievance so that the hotel can do something about it. This way, we get no idea of what went wrong.

8/10 Bueno

Andre

Le gustó: Personal y atención, estado de la propiedad e instalaciones
The Owner Harish is verry cooperative. The stuff is a bit bored.Comparedwith other Hotels in this area itsa good place.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Harish el 1 ene. 2024
Thanks for your kind feedback and review. I will speak to the staff about your inputs.Kind RegardsHarish

10/10 Excelente

Romina

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Best choice in Paharganj!!
Smyle inn was absolutely the best choice for my stay in Delhi. All employees are friendly kind and very helpful!! They tried their best at all times to fulfill all our needs and go beyond during our stay. They also provide extra services like car transfers to make your travel easier. Great location in the middle of the main bazaar road, 10 mins to the metro and train station. Rooms are large and okay to India standards. Seems to be the choice of many internationals. They have a lovely rooftop where breakfast is served every morning. Breakfast team is great! Special thanks to Amitji , Aliji, Rahji, Mohanji and Muksji - for your friendliness kindness and warm smiles.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Harish el 13 dic. 2023
Dear GuestThanks for your kind review. It is very heartening to see that you liked our place, facilities and our staff.Whenever you ever come to Delhi, we would love to host you again.All the best and safe travels.Smyle Inn family

8/10 Bueno

Denis

Near from every thing( train station,)
Se hospedó 1 noche en octubre de 2023
Respuesta de Harish el 15 oct. 2023
Dear GuestThanks for your kind review and rating. We are indeed close to most of the things as we are in Central Delhi.Hope that you will return soon.Kind RegardsHarish

8/10 Bueno

Miriam

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay at Smyle Inn was really good, the bedroom is nice, with air condition. The breakfast on the roof top was very good. Only negative point was that they didn’t come to pick us up at the airport.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Harish el 24 sept. 2023
Dear Guest Thanks for your positive feedback about the room and breakfast. I am sorry about not coming to receive you at the airport due to internal confusion. Please rest assured that we have learnt from our mistake and we have already made necessary arrangements so that it does not happen in future Hope to you see you in future. Kind Regards Harish

8/10 Bueno

Ashish

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
nice for stay
Se hospedó 1 noche en mayo de 2023
Respuesta de Harish el 30 may. 2023
Dear AshishThanks for your kind review. I am happy that you liked your stay.Kind RegardsHarish

6/10 Aceptable

Kosuke

Se hospedó 2 noches en abril de 2023
Respuesta de Harish el 25 may. 2023
Thanks for your rating.

8/10 Bueno

Jéli

Se hospedó 5 noches en abril de 2023
Respuesta de Harish el 20 abr. 2023
Thanks for your kind rating. When you are in Delhi next, I would love to host you again.Take care and safe travels.Harish

6/10 Aceptable

Vitaly

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
5 Min zum Bahnhof, nettes und hilfsbereites Personal und recht sauber. An sich ein in Indien typisches 3 Sterne Hotel: etwas in die Jahre gekommen und unglaublich hellhörig. Gut für Backpacker für wenige Nächte.
Respuesta de Harish el 23 mar. 2023
Dear GuestThanks for your kind review of our place. We are trying to get windows repaired to further insulate street noise. Thanks for your feedback. With warmest regardsHarish

8/10 Bueno

Dharmanand

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice stay
Harish has been very helpful. Very nice staying there. Thanks for all
Se hospedó 7 noches en enero de 2023
Respuesta de Harish el 24 feb. 2023
Thank you sir for your kind review and comments.

10/10 Excelente

marcela cla

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hospitalidad
Nos hospedamos por segunda vez en vez en Smiley inn.Excelente relacion calidad precio.Nos ayudaron con todas nuestras solicitudes.Volveria sin dudarlo
Se hospedó 1 noche en febrero de 2023
Respuesta de Harish el 14 feb. 2023
Thanks a lot for your kind review. Hope to serve you in future too.

10/10 Excelente

Chanderpaul

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Harish el 16 mar. 2023
Thanks for your kind rating. I wish you all the best.

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Comodidad de la habitación
My experience is worst as there is only a 5 feet road in front of hotel and there are poorly maintained public toilets in the beginning of the road which smells horrible. I would not recommend this hotel for family,
Se hospedó 1 noche en noviembre de 2022
Respuesta de Harish el 14 nov. 2022
Dear SirIf you critique us on the facilities and services provided by our hotel, it is most welcome, but when you rate us poorly on some aspects that are beyond our control, it is not a fair assessment. I wish you had some words about our property and service.

10/10 Excelente

Chanderpaul

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had an awesome stay at Smyle Inn. The staffs and the owner were very kind. Thank you for a safe and wonderful time.
Se hospedó 7 noches en septiembre de 2022
Respuesta de Harish el 13 nov. 2022
Welcome back sir and writing us another kind review. As always it was an absolute pleasure in hosting you and looking forward to hosting in future also.All the bestHarish

8/10 Bueno

Jagath

Se hospedó 1 noche en noviembre de 2022
Respuesta de Harish el 14 nov. 2022
Thanks for your kind review.

10/10 Excelente

Chanderpaul

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very kind and pleasant staffs. Safe and comfy stay for foreigners and locals. I’ve enjoyed the terrace and the morning breakfasts.
Se hospedó 15 noches en agosto de 2022
Respuesta de Harish el 13 nov. 2022
Dear GuestThanks for your kind words about us and our services.We try our best to make our guests feel at home.Looking forward to your next visit.Kind RegardsHarish

10/10 Excelente

ANTHONY

Se hospedó 1 noche en julio de 2022
Respuesta de Harish el 14 jul. 2022
Thanks for providing positive rating. I wish you well.

6/10 Aceptable

Peeyush

Le gustó: Personal y atención
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Derrick A

Se hospedó 5 noches en mayo de 2022
Respuesta de Harish el 9 may. 2022
Dear Derrick Thanks for being a wonderful guest. It was our utmost pleasure to host you. Interactions with you have left a positive mark on us. I wish you all the best for your future travels and looking forward to hosting you again. Kind Regards Harish

8/10 Bueno

Geraldo

Se hospedó 1 noche en mayo de 2022
Respuesta de Harish el 8 may. 2022
Dear Geraldo Thanks for your kind rating. We look forward to hosting you in future. Kind Regards Harish

10/10 Excelente

Bijoy

Se hospedó 7 noches en abril de 2022
Respuesta de Harish el 2 may. 2022
Dear Bijoy, Thanks for your ratings. Hope to see you soon in Delhi. Would love to host you again and as always it was a pleasure to meet with you.

10/10 Excelente

Karthik

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Friends & bachelor super
It was ok
Se hospedó 3 noches en abril de 2022
Respuesta de Harish el 2 may. 2022
Thanks a lot for your kind words and excellent review. If you are ever coming back to Delhi, please do visit us. We would love to host you again.

6/10 Aceptable

Bhavesh

Se hospedó 1 noche en abril de 2022
Respuesta de Harish el 2 may. 2022
Thanks for your ratings.

8/10 Bueno

Stephen

Viajó con su familia
Le gustó: Limpieza, personal y atención
Friendly, helpful and accommodating staff. Convenient location in a very lively part of New Delhi. Some say the area is unsafe but we did not encounter problems. Just do not engage with or otherwise encourage any touts or other solicitors who may approach you. Stayed in a very basic double room which was adequate but not luxurious.
Se hospedó 2 noches en marzo de 2022
Respuesta de Harish el 29 mar. 2022
Dear Stephen Thanks for taking out time and writing a very insightful feedback aimed at educating future travellers. I am happy with hosting you and would love to host you back on your return to Delhi. Hope you have a fun Dad / Son vacation. With Kind Regards Harish Sharma

10/10 Excelente

Kaveh

Se hospedó 1 noche en marzo de 2022
Respuesta de Harish el 22 mar. 2022
Dear Guest Thanks for rating us positively on Expedia. We appreciate you taking out time and rating us. With Kind Regards Harish

8/10 Bueno

Rejaul

Se hospedó 4 noches en noviembre de 2021
Respuesta de Harish el 4 dic. 2021
Thanks for your positive ratings. We really appreciate it and it keeps us motivated to do even better. Do let us know when you return to Delhi, we would love to have you as our guest again. Kind Regards Harish

10/10 Excelente

MdAshiqul

Se hospedó 5 noches en octubre de 2021
Respuesta de Harish el 13 oct. 2021
Thanks a lot for your positive review. We really appreciate it.

2/10 Terrible

Suresh

Se hospedó 2 noches en agosto de 2021
Respuesta de Harish el 9 ago. 2021
Hello Traveller, You never stayed with us and your booking was marked as No Show. Hence your review is biased and does not warrant a response.

10/10 Excelente

Sunitha

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone. Gorgeous building eith beautiful wall creation with great ideas, and it only gets more breathtaking when you walk in. High quality rooms, and high quality service.
Se hospedó 2 noches en abril de 2021
Respuesta de Harish el 16 abr. 2021
Dear Guest Thanks for your kind and detailed review. Feedback from guest like you keeps us motivated. Whenever you are visiting Delhi next, please do let us know and we will love to host you again. Take care and all the best.

10/10 Excelente

sristi

Se hospedó 2 noches en abril de 2021
Respuesta de Harish el 23 abr. 2021
Thanks for your kind review. I had hoped if you left some comments, it would have been great.

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2020
Respuesta de Harish el 8 nov. 2020
Thanks for your positive rating. I would have really helped if you had mentioned a few words which would have helped other travellers learn more about our place. Anyways, hope you have safe travels.

8/10 Bueno

Carole

Se hospedó 1 noche en noviembre de 2019

8/10 Bueno

Carole

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bon rapport qualité-prix
Personnels très souriants et accueillants et très serviable. Nous avons achetés nos billets de train avec l'hôtel c'était plus safe avec eux, avec une légère commission ça vaut la peine. Petit déjeuner correct. J'aurais aimé qu'il y est un 2 ' ième café 😆. Eau chaude très bonne ! Merci gang.!
Se hospedó 3 noches en noviembre de 2019
Respuesta de Harish el 2 dic. 2019
Thanks Carole for your kind words. I appreciate you taking out the time to write us a review. If you are coming to Delhi next, please do let me know. I would love to host you. Regards. Harish

10/10 Excelente

Shannon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Budget friendly gem in Paharganj
This place was a great deal for the price in Paharganj. It's India, so everything is worn in, but was clean and worked properly. If you're looking for value and proximity, this is the place. If it's your first time in India, I'd recommend getting a ride there, as it could be hard to find on your own (it's down an alley). Breakfast was small, but good, and usually consisted of juice, a dessert, some sort of fruit, and various toasts (just enough to get you to lunch). Staff was very attentive and friendly.
Se hospedó 4 noches en octubre de 2019
Respuesta de Harish el 29 oct. 2019
Thanks Shanon for your positive feedback. I am happy that you understand that this is India and the standards somewhat differ to that of western world. Though we try our best, but we are still a few years behind western world. But we feel that we are closer to the standards than our contemporaries / competition. I once again thank you for writing us a good review and I would love to host you again when you return to Delhi.

6/10 Aceptable

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención
The hotel staff was great and the hotel was fine, the rooms are far smaller than they look with the shower over the top of the toilet. You have to ring reception and ask if they can make the shower hot and give it 10 minutes every time you use it and same goes for the air conditioning which was pointless as even when it was on the room was still boiling I’m 99% sure there air conditioning doesn’t work. Which an English man in India defo needed!!
Se hospedó 4 noches en octubre de 2019
Respuesta de Harish el 16 oct. 2019
Dear Guest Thanks for taking out time to write us a review. Regarding your feedback about Hot Shower, we do that in order to save power as we can turn on the hot water only when it is needed. Regarding air conditioning, we have had problem this season with 2 rooms out of the 35. I believe that you got that one. But as I write, those Air Cons are marked for removal the moment summer hits us again (it's winter here now). I am happy that you liked our place and our staff and I do hope that you will recommend us to your friends. Looking forward to welcoming you again. Regards Harish

6/10 Aceptable

Pernille Vestergaard

Le gustó: Personal y atención
No le gustó: Limpieza, comodidad de la habitación
En seng i Delhi
Placeringen er god, da der er mange spisesteder og meget byliv i nærheden. Dog er det en lidt hård start på en Indien rejse, da området er meget kaotisk. Hotellet er OK, hvis man ikke forventer andet end en seng at sove i :) Det er et plus at der er et turistkontor på hotellet hvor man kan få diverse hjælp
Se hospedó 2 noches en julio de 2019
Respuesta de Harish el 31 jul. 2019
Thanks for your review. Actually our area is so active that it seems chaotic. If you survive our area for one day then you will start to fall in love with it. We take pride in being a practical, no frills budget place where we all the needs of travellers are taken care of. I do hope you will love us and the area when you return back to Delhi. Take care and hope to see you soon.

10/10 Excelente

JohnDavidson

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is not a four or five star hotel; it is, instead, a very inexpensive place to stay in beautiful Delhi, India. Part of it is a youth hostel and the rest is a regular hotel, and while there are no frills, it is exactly what they advertise: a place to shower, sleep, and relax after a day of sightseeing, for people who do not want to spend a fortune on accommodations. They have a beautiful rooftop terrace, they offer a free, basic breakfast daily, the rooms are air conditioned, and they have probably the MOST helpful hotel staff I have ever encountered. (Hey, Harish, they ALL deserve a raise - they are the best part of your establishment!) They also offer a professional who will book guided tours for you, extremely inexpensive ones, even on the same day. The tours were terrific, in a private, air conditioned car with driver. We were very pleased with our stay!
Se hospedó 5 noches en junio de 2019
Respuesta de Harish el 7 jul. 2019
Thanks John. I appreciate your kind review. I am happy that we could make your stay functional and comfortable. On lighter note, the staff just got a raise a couple of months back, but I will pass on your vote of appreciate to them. Do let me know when you are returning to Delhi, I would love to host you again. Regards Harish

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
Bon service, bien placé mais quartier très sale.
Pour notre premier séjour en Inde nous sommes arrivés à Delhi. Le quartier où se trouve l'hôtel est vraiment très sale et brouillant , l'hôtel lui-même est au fond d'une ruelle, donc éloigné du bruit, le personnel est très serviable et nous ont bien aidé et conseillé . Il est très bien placé à côté de la gare pour les départs vers Agra et Jaipur, par exemple. Le métro n'est pas loin non plus.
Se hospedó 3 noches en mayo de 2019
Respuesta de Harish el 5 jun. 2019
Thanks for your feedback. I really appreciate it. The street was undergoing some government sponsored deep sewer work. So that is the reason why it was all dirty. But now it is all back to nice again. Hope you will visit us again.