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Opiniones sobre IIDL Suites

4.5 out of 5
IIDL Suites
Plot No 4A, District Centre, Mayur Vihar, New Delhi, Delhi N.C.R

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 71 de 223 opiniones" "
Evaluación: 8 - Bueno. 82 de 223 opiniones" "
Evaluación: 6 - Aceptable. 42 de 223 opiniones" "
Evaluación: 4 - Mediocre. 15 de 223 opiniones" "
Evaluación: 2 - Terrible. 13 de 223 opiniones" "

8,0/10

Limpieza

8,0/10

Personal y atención

8,2/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

7,0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

ana

Le gustó: Personal y atención, comodidad de la habitación

10/10 Excelente

Marcelo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
agradable
buena atención, seguridad, buen tamaño de las habitaciones, un poco apartado pero recomendable al 100%

10/10 Excelente

Hiroki

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
nice
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Harwant

Viajó por negocios, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had to wait for atleast 35 minutes before they could assign me a room.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Shazia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was nice and staff was very friendly.
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Badhri Narayanan, Chennai

Se hospedó 4 noches en noviembre de 2023

4/10 Mediocre

Mohammad

Le gustó: Servicios
No le gustó: Personal y atención
Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Mark

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

sergio

Viajó en grupo
Unpleasant staying
Not the best location. We saw a rat in the restaurant. One night we had to listen to a loud music coming from a party across the street, window glasses are not noise cancellation.
Se hospedó 2 noches en marzo de 2023

6/10 Aceptable

Bhasker

Le gustó: Servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
TLDR; Mr. Prayag Rawat is a Liar and cheat and do not trust a word he says. This review is specifically for Mr. Prayag Rawat. The hotel itself was fine but I requested an early checkout due to personal reasons and confirmed with the front office manager that they will issue a refund for the unused days. Once I checked out and tried to get the refund I was put in touch with Mr.Rawat who kept passing the buck to Expedia and kept insisting somehow I am supposed to get Expedia to issue an amended voucher. Then after much back and forth with Expedia and iidl I managed to get Expedia to send them an email etc. Which Mr.Rawat confirmed and asked me for a couple of days time to issue the refund as they were waiting for an amended commission request from Expedia. I explained that the commission is purely a matter between Expedia and iidl and my refund should be issued. But he refused now after 2 months he has flatly refused to honor the refund claiming Expedia has not sent them a voucher.

8/10 Bueno

Sanjay

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Check-in process was efficient and the front desk was friendly and polite. Building and room condition was disappointing with dated furniture. I had some setup issues with the internet (which turned out an error on my part) but the front desk was very helpful and even walked up to my room to help with the setup. The hotel is not centrally located and, with Delhi traffic, at least 30 minutes drive from the city center (Connaught Place). There is, however, a Metro station conveniently located within walking distance.
Se hospedó 1 noche en enero de 2023

6/10 Aceptable

Het

Se hospedó 2 noches en diciembre de 2022

2/10 Terrible

Mogens

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Dont book this
This hotel is at a very bad condition. Everything is dirty and the smell is bad. The staff is unskilled and not professionels
Se hospedó 2 noches en diciembre de 2022

6/10 Aceptable

Kishan

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención

8/10 Bueno

Aida

Se hospedó 2 noches en noviembre de 2022

2/10 Terrible

MANOJ

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This property cannot fall under 5stars category.
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

vipul

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great value for money, location and property
I was on Business trip 13 days’ long , comfortable stay at spacious 1bedroom apartment equipped with kitchenette and washing machine , at very well connected location resulting in value for money. Front office has scope of improvements which could increase professionalism and be instrumental in harnessing the real potential of this property
Se hospedó 13 noches en abril de 2022
Respuesta de Team IIDL Suites el 20 may. 2022
Dear guest, thank you for taking the time to share your amazing experience with us! it is really quite rewarding to receive such wonderful feedback from our guests. We endeavor to go above and beyond to ensure that our guests have majestic memories, and the team here is thrilled to know how much of an impact we have made on your recent experience. We hope to have the pleasure of welcoming you back soon again.

10/10 Excelente

Eshan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice experience
Se hospedó 1 noche en marzo de 2022

2/10 Terrible

Rajat

Se hospedó 1 noche en enero de 2022

2/10 Terrible

Pradeep

Viajó con su familia
No le gustó: Personal y atención
My Flight was Cancelled by the Airlines to Philippines, so ended up cutting my trip short & flying back to USA, went to the hotel & told them the problem a week before check in to the hotel to cancel the booking, was also advised to let Expedia know about the problem & cancel the booking for a full refund, Expedia also did a very poor job in trying to reach the hotel to cancel the booking as they were not able to reach iiDL , when I called the Sales Manager Mr. Rawat he refused to cancel the booking & did not want to refund the 3 nights that I was unable to unvail. Do not trust the Indian counterparts once they get your money if you will ever get a refund. I or my friends would never recommend this hotel again. Stay away.
Se hospedó 3 noches en noviembre de 2021

8/10 Bueno

Gaurav

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel location was good . Very well maintained . Staff was friendly . Nice and clean Lobby and Rooms. Few things they can improve on . 1. Bed sheets should be changed daily in room 2. Food was mediocre. Indian food was ok . Italian and Chinese was below average .
Se hospedó 3 noches en noviembre de 2021

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención
The location is outside of Delhi with limited choice for food unless you travel outwards, either to Noida or back to the city. Rooms are decent sized with good amenities of a suite/serviced apartment.
Se hospedó 1 noche en diciembre de 2019
Respuesta de Fraser el 12 dic. 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Suites New Delhi!

4/10 Mediocre

Realman, Boston

Viajó con su familia y niños pequeños, Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
First of all your staff needs intensive customer service training and people love to have smile in front desk but we found good customer service in hotels restaurant very interesting. Customer service, friendly approach, open mind and ready to take any type of customer. But we found very tense and not a little smile. What is different between a man wearing in suit and has no customer service and a labor. Both are working if you show a illiterate man just handover key card n give show the room, he can do easily then why hired a professional literate man. So looks like this hotel staff need very intensive training and this hotel need very friendly people then why tense and frustrating doing job here
Se hospedó 1 noche en noviembre de 2019
Respuesta de Fraser el 13 nov. 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Suites New Delhi!

10/10 Excelente

Amy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Highly recommend
Although the air quality was horrible in Noida at the time of our stay, the hotel was perfect for our needs, with an in-room washer/dryer, ironing board & iron, kitchenette plus all the other standard amenities. The breakfast buffet was great and the staff were always very courteous and responsive to our needs.
Se hospedó 4 noches en octubre de 2019
Respuesta de Fraser el 5 nov. 2019
Dear Ms.Amy, Thankyou for the great review and your feedback. We are glad to know that our services and staff were able to make your stay comfortable. Feedback like these work like a great motivation for us all. We really hope to welcome you back again soon! Namaste from India! Regards Fraser Suites New Delhi!

10/10 Excelente

Ruben, San Diego

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is far from most mayor atracción , and small weird in the morning.
Se hospedó 7 noches en octubre de 2019
Respuesta de Fraser el 2 nov. 2019
Dear Guest, We are glad to receive your wonderful feedback! Looking forward to welcome you soon again. Regards Fraser Suites New Delhi!

4/10 Mediocre

Cedric

Viajó con su familia
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Impossible de dormir
Hotel tres bruyant, impossible de dormir Des temples, des routes... au raz des fenêtres
Se hospedó 4 noches en octubre de 2019
Respuesta de Fraser el 30 oct. 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fraser Suites New Delhi!

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay staff are very nice the service are great. I will stay again I recommend that hotel for everyone who come to visit India.
Se hospedó 21 noches en octubre de 2019
Respuesta de Fraser el 24 oct. 2019
Dear Guest, Thank you for this lovely worlds! we are glad to know that we were able to make your stay memorable. Looking forward to welcome you again! Regards Fraser Suites New Delhi!

8/10 Bueno

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The rooms were nice and all the property was good. My only complaint is that there was no access to drinking water and only a couple water bottles
Se hospedó 3 noches en octubre de 2019
Respuesta de Fraser el 21 oct. 2019
Dear Guest, Thank you for choosing us on your recent stay in Delhi! We are glad to know that we were able to make your stay comfortable. Looking forward to welcome you soon again! Regards Fraser Suites New Delhi!

8/10 Bueno

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good sized rooms. Clean and well presented. Our cleaner catered to our requirements well. Excellent water pressure in the shower with both waterfall and handheld devices. Large fridge and good cupboard space. Bose sound system was a nice characteristic. The bad:. Breakfast service was disappointing as most of the hot dishes were not maintained at the proper temperature, and most were cold. Dairy items were at room temperature and as the days went on, the bakery products were getting stale. However there was a good fresh fruit selection. Be very careful with the boiled eggs. We found rotten ones.
Se hospedó 6 noches en octubre de 2019
Respuesta de Fraser el 18 oct. 2019
Thank you for the great review. We are glad to know that we were able to make your stay comfortable. Looking forward to welcome you soon again. Regards Fraser Suites New Delhi!

8/10 Bueno

elhoussine

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2019
Respuesta de Fraser el 12 oct. 2019
Thank you for the great review. We are glad to know that we were able to make your stay memorable. Looking forward to welcome you again soon! Regards Fraser Suites New Delhi!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed here for 6 days and due to having a nice clean pool, pool table, table tennis, spa, barber, massage, sauna and good food, we barely had to go out if we didn't want to! Washer dryer combo in the room, dishes, microwave/ convection oven, small kitchen area and a bathrub and shower!!!! I love this place!! The staff is super friendly and the housekeepers are honest. Food is good too!
Se hospedó 8 noches en septiembre de 2019
Respuesta de Fraser el 26 sept. 2019
Dear Guest, Thank you for these wonderful words and feedback. We really feel great to made your stay comfortable with us. Looking forward to welcome you soon again. Regards Fraser Suites New Delhi!

8/10 Bueno

Midori

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en septiembre de 2019
Respuesta de Fraser el 11 sept. 2019
Dear Guest, Greetings from Fraser Suites New Delhi! We are glad to know you enjoyed your stay with us. Looking forward to welcome you back soon. Regards Fraser Suites New Delhi!

6/10 Aceptable

Sarthak

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Not good service with respect to the price charged
The food was bad.. Some waiters were rude. Overall service is not up to the mark with regard to the price charged
Se hospedó 1 noche en julio de 2019
Respuesta de Fraser el 30 jul. 2019
Dear Guest, Thank you for using us. We are glad you liked the property and we wish to welcome you back soon. Regards Fraser Suites New Delhi!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2019
Respuesta de Fraser el 10 jul. 2019
Dear Guest, Thank you for this wonderful feedback. We look forward to welcome you back soon. Regards Fraser Suites New Delhi!

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Godt hotel, værelser med vaskemaskine / tørretumbler, stort køleskab og oven, værelser som en hotellejlighed, serviceydelser fra hotellet tilbydes til en fornuftig pris. Generelt et godt hotel til prisen, lige i området er der ikke så meget at byde på, så man skal påregne lidt transport ca. 10-15 til seværdigheder
Se hospedó 7 noches en abril de 2019
Respuesta de Fraser el 13 may. 2019
Dear Guest, Thank you for your lovely feedback. We are glad to know you enjoyed your stay with us. Looking forward to welcoming you again soon. Regards Fraser Suites New Delhi!

8/10 Bueno

Anand

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2019
Respuesta de Fraser el 25 abr. 2019
Dear Guest, Thank you for giving us this wonderful feedback. We are glad to know, we were able to make your stay comfortable with us! Looking forward to welcoming you back soon. Regards Fraser Suites New Delhi!

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2019
Respuesta de Fraser el 24 abr. 2019
Thank you for the feedback Regards Fraser Suites New Delhi

4/10 Mediocre

Cliente verificado

Se hospedó 2 noches en marzo de 2019
Respuesta de Fraser el 1 abr. 2019
Dear Guest, Thank you for rating us. We appreciate your feedback. Regards Fraser Suites New Delhi!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en marzo de 2019
Respuesta de Fraser el 1 abr. 2019
Dear Guest, Thank you for rating us. We appreciate your feedback. Regards Fraser Suites New Delhi!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 20 noches en febrero de 2019
Respuesta de Fraser el 1 abr. 2019
Dear Guest, Thank you for rating us. We appreciate your feedback. Regards Fraser Suites New Delhi!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2019
Respuesta de Fraser el 1 abr. 2019
Dear Guest, Thank you for giving us full ratings. We appreciate your feedback. Looking forward to welcome you again soon! Regards Sumit Tiwari

10/10 Excelente

Priyadarshi

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
It was very comfortable and staff was very nice. Stayed there for 5 days . Would definitely stay again
Se hospedó 5 noches en enero de 2019
Respuesta de Fraser el 30 ene. 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Suites New Delhi!

10/10 Excelente

Willem

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel which appears to be relatively new was really excellent. Staff service was good and very friendly. Breakfast choices were good and the staff were eager to help
Se hospedó 3 noches en diciembre de 2018
Respuesta de Fraser el 3 ene. 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Suites New Delhi!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely spacious apartment. Good facilities in room. Clean. Great breakfast. In room dining was fantastic, great choice for kids also. Games room ideal for kids. Good gym and Spa. Staff very friendly and helpful. Metro station very close by also.
Se hospedó 5 noches en diciembre de 2018
Respuesta de Fraser el 2 ene. 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Suites New Delhi!

8/10 Bueno

HARKIRAT

Le gustó: Personal y atención, comodidad de la habitación
Fraser Again! For Sure...
Anees & Rekha were EXCELLENT and made the stay very comfortable. Rooms are very spacious but need renovation... a bit run down. Breakfast is good and hearty. Commuting is no issue if you do not have your own vehicle. There was a corporate party in their Party Hall and the music was BLARING until the wee hours of the night... The managment did not pay attention to this nor did they try stopping it.. This was very uncomfortable. Overall a very good and comfortable stay
Se hospedó 2 noches en diciembre de 2018
Respuesta de Fraser el 26 dic. 2018
Dear Guest, We are pleased to know we were able to make your stay memorable and full of comfort. Thank you for this wonderful feedback, our team feels motivated after getting such great reviews. We looking forward to welcome you once again soon! Regards Fraser Suites New Delhi!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2018
Respuesta de Fraser el 22 dic. 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fraser Suites New Delhi!

8/10 Bueno

Dani

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very good hotel, Excellent room, and fitness center. Good breakfast
Se hospedó 2 noches en noviembre de 2018
Respuesta de Fraser el 5 dic. 2018
Dear Mr.Dani, Thank you for this great feedback. We are glad that we were able to make your stay memorable one. Looking forward to serve you again sooner! Regards Fraser Suites New Delhi!

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 19 noches en noviembre de 2018
Respuesta de Fraser el 3 dic. 2018
Dear Guest, Thank you for your feedback and we look forward to welcome you again soon. Regards Fraser Suites New Delhi!

6/10 Aceptable

Chun Wah

It is a bit far away from airport and a big smell due to nearby a drain. The facilities is also a bit old and not well-constructed but the service is very good.
Se hospedó 4 noches en noviembre de 2018
Respuesta de Fraser el 30 nov. 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fraser Suites New Delhi!