Ropa de cama de alta calidad y minibar

Opiniones sobre Hyatt Centric Janakpuri New Delhi

5 out of 5
Hyatt Centric Janakpuri New Delhi
Janakpuri District Centre Complex, New Delhi, Delhi N.C.R

Opiniones

6,4
Evaluación: 10 - Excelente. 22 de 83 opiniones" "
Evaluación: 8 - Bueno. 12 de 83 opiniones" "
Evaluación: 6 - Aceptable. 21 de 83 opiniones" "
Evaluación: 4 - Mediocre. 12 de 83 opiniones" "
Evaluación: 2 - Terrible. 16 de 83 opiniones" "

6,4/10

Limpieza

6,4/10

Personal y atención

5,4/10

Servicios

5,8/10

Estado de la propiedad e instalaciones

6,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Maria Teresa

Se hospedó 3 noches en enero de 2024

8/10 Bueno

Francisco Borja

Viajó por negocios
Le gustó: Limpieza, personal y atención
Respuesta de Siddhartha Nath el 6 feb. 2024
Dear Sir,Thank you for your gracious review which is highly appreciated.Your acknowledgment about the hotel & our services delights us. I take pride in my team which works tirelessly each day to ensure our guests receive the finest stay and dining experience.We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back at Hyatt Centric Janakpuri, New Delhi. Warm RegardsTeam Hyatt Centric Janakpuri, New Delhi

2/10 Terrible

Emily

Viajó con su familia
No le gustó: Personal y atención
I stayed at this Hotel for the last 2 days of my holiday and deeply regret it. I had to change rooms twice because of cleanliness and safety which took a very long time. The staff were very unempathetic and unhelpful when it came to resolving my issues, my shower didn’t work, there were no water bottles available everytime I asked for one. The steam room was out of service and I was not told, there was no fridge or bath robes in my rooms. For the Hyatt hotel overall very very poor facilities and non existent customer service.
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Asadullah

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
All the accessories are broken, bad smells comes from the toilet. Ventilation systems is too old which distributes lots of bad air circulation. Not recommended for anyone.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

YOGESH

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
well within the city and nearby local convenience, good ambience, well behaved staff and over not no so costly.
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Rajesh

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
The shower was not working inspite of changing the room
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Sandeep

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Best hotel in area 👍
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Monika

Le gustó: Limpieza
Too expensive for the facilities we got. No hair deyer in room, and water kettle for warm water was not working
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Nidhi

Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Veerjot

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was extremely filthy. The restrooms were awful and poor quality. The bedsheets and the room smelled like it was contaminated by abestos.
Se hospedó 3 noches en febrero de 2024
Respuesta de Siddhartha Nath el 29 feb. 2024
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi. We would like to express our sincere apologies for the unfortunate experiences you had during your recent stay. We deeply regret that the inconvenience caused with regards to the staff attentiveness, room cleanliness along with overall upkeep of the hotel. We strive to provide exceptional hospitality to all our guests, and it is disheartening to learn that we fell short in your case. We understand how important it is to honor our commitments and provide transparent and ethical service to our guests. We appreciate you bringing these issues to our attention and understand your disappointment. Rest assured, appropriate action will be taken to address them and prevent any recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

10/10 Excelente

Sukhwinder, Brampton

Se hospedó 2 noches en febrero de 2024

4/10 Mediocre

Vijay kiran

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
High time they need to renovate their rooms…no wifi n TV working
Se hospedó 2 noches en enero de 2024
Respuesta de Siddhartha Nath el 9 feb. 2024
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi. We would like to express our sincere apologies for the unfortunate experiences you had during your recent stay. We deeply regret that the inconvenience caused with regards to the staff attentiveness, room cleanliness along with overall upkeep of the hotel. We strive to provide exceptional hospitality to all our guests, and it is disheartening to learn that we fell short in your case. We understand how important it is to honor our commitments and provide transparent and ethical service to our guests. We appreciate you bringing these issues to our attention and understand your disappointment. Rest assured, appropriate action will be taken to address them and prevent any recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

8/10 Bueno

Rina

Le gustó: Personal y atención
The management and stuff provided superb and caring service. The maintenance and upkeep sure needs improvement
Se hospedó 11 noches en enero de 2024
Respuesta de Siddhartha Nath el 3 feb. 2024
Dear Sir,Thank you for your gracious review which is highly appreciated.Your acknowledgment about the hotel & our services delights us. I take pride in my team which works tirelessly each day to ensure our guests receive the finest stay and dining experience.We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back at Hyatt Centric Janakpuri, New Delhi. Warm RegardsTeam Hyatt Centric Janakpuri, New Delhi

6/10 Aceptable

Darvinder

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Service is not good and very dirty hotel
Se hospedó 2 noches en enero de 2024
Respuesta de Siddhartha Nath el 23 ene. 2024
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi. We would like to express our sincere apologies for the unfortunate experiences you had during your recent stay. We deeply regret that the inconvenience caused with regards to the service deficiencies, cleanliness and overall upkeep of the hotel. We strive to provide exceptional hospitality to all our guests, and it is disheartening to learn that we fell short in your case. We understand how important it is to honor our commitments and provide transparent and ethical service to our guests. We appreciate you bringing these issues to our attention and understand your disappointment. Rest assured, appropriate action will be taken to address them and prevent any recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

6/10 Aceptable

Hersh

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
Avoid if you get annoyed with lethargic service
My overall stay was OK but the service was lethargic. Check out experience was terrible. They charged me for food but did not give any bill. I was told it would be delivered via email in few hrs, but even after a week there is no response from them. Overall hotel is ok only if you are ok with laid back and lazy service.
Se hospedó 3 noches en enero de 2024
Respuesta de Siddhartha Nath el 23 ene. 2024
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi. We would like to express our sincere apologies for the unfortunate experiences you had during your recent stay. We deeply regret the inconvenience caused with regards to the staff attentiveness, delayed services and overall upkeep of the hotel. I assure you that we shall check and share your invoice at the earliest. We strive to provide exceptional hospitality to all our guests, and it is disheartening to learn that we fell short in your case. We understand how important it is to honor our commitments and provide transparent and ethical service to our guests. We appreciate you bringing these issues to our attention and understand your disappointment. Rest assured, appropriate action will be taken to address them and prevent any recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

10/10 Excelente

Gurneet

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff here is incredible they go above and beyond to really help you. I really want to point out two people Arabinda who was our house cleaning guy, no matter what he kept our room always clean and went above and beyond. Also Prem gagan he was taking care for us breakfast area. Just unbelievable service by both of them! The hotel itself is clean and safe but the staff makes the stay amazing. Will def stay here again.
Respuesta de Siddhartha Nath el 22 ene. 2024
Dear Sir, Thank you for your gracious feedback which is highly appreciated.These comments are highly encouraging and have been communicated to the entire team. All this truly makes the effort worth it.We greatly value receiving warm and positive comments regarding our service & our hosts. I am delighted to learn that Arabinda, Prem along with our other team members personalized and bespoke services ensured that your stay was a memorable one. Thank you for staying at the Hyatt Centric Janakpuri, New Delhi and we hope you choose to stay with us again whenever your travel needs bring you back to Delhi.Warm RegardsSiddhartha NathMarketing & Communications Manager

8/10 Bueno

Amandeep

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Respuesta de Siddhartha Nath el 22 ene. 2024
Dear Sir,Thank you for your gracious review which is highly appreciated.Your acknowledgment about the hotel & our services delights us. I take pride in my team which works tirelessly each day to ensure our guests receive the finest stay and dining experience.We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back at Hyatt Centric Janakpuri, New Delhi. Warm RegardsTeam Hyatt Centric Janakpuri, New Delhi

4/10 Mediocre

Mayank

Se hospedó 1 noche en enero de 2024
Respuesta de Siddhartha Nath el 10 ene. 2024
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi with us. The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret any inconvenience that we may have caused. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi.Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

6/10 Aceptable

Rafik

Viajó con su familia y niños pequeños
No le gustó: Limpieza, servicios
Location is good if you want to use metro... Rooms are small and not well maintained..broken furniture and ground tiles
Se hospedó 2 noches en diciembre de 2023
Respuesta de Siddhartha Nath el 5 ene. 2024
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi. We would like to express our sincere apologies for the unfortunate experiences you had during your recent stay. We deeply regret that the inconvenience caused with regards to the room cleanliness and overall upkeep of the hotel. We strive to provide exceptional hospitality to all our guests, and it is disheartening to learn that we fell short in your case. We understand how important it is to honor our commitments and provide transparent and ethical service to our guests. We appreciate you bringing these issues to our attention and understand your disappointment. Rest assured, appropriate action will be taken to address them and prevent any recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

2/10 Terrible

Kabir

Se hospedó 1 noche en diciembre de 2023
Respuesta de Siddhartha Nath el 5 ene. 2024
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi with us. The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret any inconvenience that we may have caused. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi.Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

8/10 Bueno

Sahil

Respuesta de Siddhartha Nath el 12 feb. 2024
Dear Sir,Thank you for your gracious review which is highly appreciated.Your acknowledgment about the hotel & our services delights us. I take pride in my team which works tirelessly each day to ensure our guests receive the finest stay and dining experience.We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back at Hyatt Centric Janakpuri, New Delhi. Warm RegardsTeam Hyatt Centric Janakpuri, New Delhi

6/10 Aceptable

AKSHAY

Se hospedó 1 noche en diciembre de 2023
Respuesta de Siddhartha Nath el 20 dic. 2023
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi with us. The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret any inconvenience that we may have caused. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi.Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

6/10 Aceptable

Sushilkumar

Viajó por negocios
Le gustó: Limpieza, personal y atención
Never felt like a 5 Star facility
Se hospedó 7 noches en noviembre de 2023
Respuesta de Siddhartha Nath el 20 dic. 2023
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi with us. The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret any inconvenience that we may have caused. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi.Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

6/10 Aceptable

Padmesh

Se hospedó 1 noche en octubre de 2023
Respuesta de Siddhartha Nath el 2 dic. 2023
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi with us. The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret any inconvenience that we may have caused. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi.Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

6/10 Aceptable

Kulbir

My room had internet issues and it took couples of hours to fix it. All treadmills in hotel gym were not down.
Se hospedó 3 noches en octubre de 2023
Respuesta de Siddhartha Nath el 23 oct. 2023
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi. We would like to express our sincere apologies for the unfortunate experience you had during your recent stay. We deeply regret that the inconvenience caused with regards to the internet speed which did not meet your expectations along with treadmills which were not operational during your stay. We strive to provide exceptional hospitality to all our guests, and it is disheartening to learn that we fell short in your case. We understand how important it is to honor our commitments and provide transparent and ethical service to our guests. We appreciate you bringing these issues to our attention and understand your disappointment. Rest assured, appropriate action will be taken to address them and prevent any recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

6/10 Aceptable

Cliente verificado

Viajó por negocios
Le gustó: Comodidad de la habitación
Bad service
The lift and some other parts / some corridors were not maintained at all and not lit properly — service was very bad .
Se hospedó 1 noche en octubre de 2023
Respuesta de Siddhartha Nath el 23 oct. 2023
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi. We would like to express our sincere apologies for the unfortunate experience you had during your recent stay. We deeply regret that the inconvenience caused with regards to the elevators which were not operational along with overall cleanliness of the hotel. We strive to provide exceptional hospitality to all our guests, and it is disheartening to learn that we fell short in your case. We understand how important it is to honor our commitments and provide transparent and ethical service to our guests. We appreciate you bringing these issues to our attention and understand your disappointment. Rest assured, appropriate action will be taken to address them and prevent any recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

4/10 Mediocre

Chetan

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Lord of staff but poor service.
Se hospedó 5 noches en octubre de 2023
Respuesta de Siddhartha Nath el 9 oct. 2023
Dear Sir,Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi.We would like to express our sincere apologies for the unfortunate experience you had during your recent stay. We deeply regret that the inconvenience caused with regards to the service inefficiencies during your stay. We strive to provide exceptional hospitality to all our guests, and it is disheartening to learn that we fell short in your case. We understand how important it is to honor our commitments and provide transparent and ethical service to our guests. We appreciate you bringing this issue to our attention and understand your disappointment. Rest assured, appropriate action will be taken to address them and prevent any recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards,Siddhartha NathMarketing & Communications Manager

2/10 Terrible

ramnish

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
very old property. Rooms were very outdated and not stinky. Rooms were not available during check in. The staff was really nice, but the property is not good compared to value. Outdated
Se hospedó 2 noches en septiembre de 2023
Respuesta de Siddhartha Nath el 28 sept. 2023
Dear Sir,Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi.We deeply regret that the inconvenience caused with regards to the room cleanliness, delayed check in process and overall upkeep of the hotel. We strive to provide exceptional hospitality to all our guests, and it is disheartening to learn that we fell short in your case. We understand how important it is to honor our commitments and provide transparent and ethical service to our guests. We appreciate you bringing this issues to our attention and understand your disappointment. Rest assured, appropriate action will be taken to address them and prevent any recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards,Team Hyatt Centric Janakpuri, New Delhi

6/10 Aceptable

Kevin

No le gustó: Estado de la propiedad e instalaciones
Förbered er på ett 3-stjärnigt-ish hotell
Förbered dig på ett knappt 3-stjärnigt hotell. Hela hotellet utvändigt och invändigt upplevs väldigt gammalt och verkar aldrig ha renoverats. Kan tänkas att det skett quick fix lite här och där för att hålla hotellet hyffsat intakt. På deras Instagram-inlägg över poolen ser man att de satt in en fakebild över vattnet i poolen för att det ska verka med attraktivt. Hotellfrukosten var rätt sorglig, känns som de använder de billigaste råvarorna. En liten brödrost som alla väntade på. Svårt att förstå att detta är ett 5-stjärnigt hotell men man kanske inte kan förvänta sig så mycket i Indien när det kommer till de 5-stjärniga hotellen som har ett överkomligt pris. Hotellpersonalens service var helt ok men de glömde ställa in vattenflaskor, handtvål och handdukar inför första natten. Så de är lite slarviga. Gymmet spelade endast två låtar i 30 sekunder på repeat vilket var väldigt irriterande så ha hörlurar. Städning ok men var dammigt i olika hörn. Under sängen fanns det lite gammal skräp och massor av damm.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Siddhartha Nath el 25 sept. 2023
Dear Sir,Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi.We would like to express our sincere apologies for the unfortunate experience you had during your recent stay. We deeply regret that the inconvenience caused with regards to the room cleanliness, quality of food and overall upkeep of the hotel. We strive to provide exceptional hospitality to all our guests, and it is disheartening to learn that we fell short in your case. We understand how important it is to honor our commitments and provide transparent and ethical service to our guests. We appreciate you bringing these issues to our attention and understand your disappointment. Rest assured, appropriate action will be taken to address them and prevent any recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards,Team Hyatt Centric Janakpuri, New Delhi

10/10 Excelente

MOHAN

Se hospedó 2 noches en septiembre de 2023
Respuesta de Siddhartha Nath el 28 sept. 2023
Dear Sir,Thank you for your gracious review which is highly appreciated.Your acknowledgment about the hotel & our services delights us. I take pride in my team which works tirelessly each day to ensure our guests receive the finest stay and dining experience.We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back at Hyatt Centric Janakpuri, New Delhi. Warm RegardsTeam Hyatt Centric Janakpuri, New Delhi

6/10 Aceptable

raj

Viajó con su familia
Le gustó: Personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Service was great and staff is amazingly nice but property is really outdated and needs serious renovations
Se hospedó 8 noches en agosto de 2023
Respuesta de Siddhartha Nath el 28 ago. 2023
Dear Sir,Thank you for your gracious review which is highly appreciated.Your acknowledgment about the hotel & our services delights us. I take pride in my team which works tirelessly each day to ensure our guests receive the finest stay and dining experience.The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret any inconvenience caused with regards to the upkeep of the hotel. Your feedback has been well noted and necessary actions shall be taken at the earliest. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back at Hyatt Centric Janakpuri, New Delhi. RegardsTeam Hyatt Centric Janakpuri, New Delhi

10/10 Excelente

Vikas

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel and comfortable stay.
Se hospedó 2 noches en agosto de 2023
Respuesta de Siddhartha Nath el 28 ago. 2023
Dear Sir,Thank you for your gracious review which is highly appreciated.Your acknowledgment about the hotel & our services delights us. I take pride in my team which works tirelessly each day to ensure our guests receive the finest stay and dining experience.We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back at Hyatt Centric Janakpuri, New Delhi. RegardsTeam Hyatt Centric Janakpuri, New Delhi

10/10 Excelente

Baldev

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
5
Very nice hotel and very clen
Se hospedó 2 noches en agosto de 2023
Respuesta de Siddhartha Nath el 12 ago. 2023
Dear Sir,Thank you for your gracious review which is highly appreciated.Your acknowledgment about the hotel & our services delights us. I take pride in my team which works tirelessly each day to ensure our guests receive the finest stay and dining experience.We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back at Hyatt Centric Janakpuri, New Delhi. RegardsTeam Hyatt Centric Janakpuri, New Delhi

6/10 Aceptable

Sunil Kumar

Se hospedó 2 noches en agosto de 2023
Respuesta de Siddhartha Nath el 25 sept. 2023
Dear Mr. Kumar, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi with us. The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret for any inconvenience that we may have caused. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi.Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

4/10 Mediocre

Navneet

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Firstly the lock wasnt working for the room, so they changed the room after going all the way to 8th floor. The new assigned room's AC wasnt working. The maintenance was called and he said the cooling will happen but very slowly and that too it will stay between 22-23 degree. Complained about it almost every night, yet they didnt bother to change the room.
Se hospedó 4 noches en julio de 2023
Respuesta de Siddhartha Nath el 28 jul. 2023
Dear Guest,Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi.The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret the grave inconvenience caused with regards to the air conditioning in the room along with other service inefficiencies. You have my personal assurance that we are taking corrective steps to ensure such issues are not repeated in the future.Please know that these failures were an exception to our usual standards. I hope they don't permanently change your opinion of our hotel.Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards,Siddhartha NathMarketing & Communications Manager

6/10 Aceptable

Prabhjot Singh

Viajó con su pareja
Le gustó: Servicios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Poor maintenance and terrible service
Se hospedó 1 noche en julio de 2023
Respuesta de Siddhartha Nath el 25 jul. 2023
Dear Mr. Singh,Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi.The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret the grave inconvenience caused with regards to the service inefficiencies, staff attentiveness and overall upkeep of the hotel. You have my personal assurance that we are taking corrective steps to ensure such issues are not repeated in the future.Please know that these failures were an exception to our usual standards. I hope they don't permanently change your opinion of our hotel.Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards,Siddhartha NathMarketing & Communications Manager

4/10 Mediocre

Deepak

Se hospedó 1 noche en julio de 2023
Respuesta de Siddhartha Nath el 12 ago. 2023
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi with us. The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret any inconvenience that we may have caused. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

10/10 Excelente

gurmeet singh

Best location and best staff rates are higher than it deserves honestly… room are not as good and big as it used to be before when it was piccadily.. but over all I enjoyed my stay it was comfortable and peaceful room. I will definitely recommend to my family n friends. For their future need of hotels in Delhi…
Se hospedó 6 noches en julio de 2023
Respuesta de Siddhartha Nath el 19 jul. 2023
Dear Mr. Singh, Thank you for your gracious review which is highly appreciated. Your acknowledgment about the hotel & our services delights us. I take pride in my team which works tirelessly each day to ensure our guests receive the finest stay and dining experience. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back at Hyatt Centric Janakpuri, New Delhi. Regards Team Hyatt Centric Janakpuri, New Delhi

6/10 Aceptable

Said, San Diego

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Unprofessional staff, dirty and I wouldn’t recommend this hotel to anyone. Both nights I couldn’t sleep because of the noise
Se hospedó 2 noches en julio de 2023
Respuesta de Siddhartha Nath el 17 jul. 2023
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi with us. The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret the grave inconvenience caused with regards to the hotel cleanliness and loud noise during your stay. You have my assurance that we are taking corrective steps to ensure such issues do not repeat in the future. I would request you to consider this as a one-off incident and not a reflection of the usually high standards that we take pride in. Thank you for staying at the Hyatt Centric Janakpuri, New Delhi and we hope you choose to stay with us again whenever your travel needs bring you back to Delhi. Warm Regards, Siddhartha Nath Marketing & Communications Manager

10/10 Excelente

ANIL

Se hospedó 1 noche en junio de 2023
Respuesta de Siddhartha Nath el 3 jul. 2023
Dear Sir,Thank you for your gracious review which is highly appreciated.Your acknowledgment about the hotel & our services delights us. I take pride in my team which works tirelessly each day to ensure our guests receive the finest stay and dining experience.We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back at Hyatt Centric Janakpuri, New Delhi. RegardsTeam Hyatt Centric Janakpuri, New Delhi

4/10 Mediocre

Patricio

Se hospedó 1 noche en junio de 2023
Respuesta de Siddhartha Nath el 26 jun. 2023
Dear Sir, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi with us. The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret any disappointment that we may have caused. Thank you for staying at the Hyatt Centric Janakpuri, New Delhi and we hope you choose to stay with us again whenever your travel needs bring you back to Delhi. Warm Regards, Team Hyatt Centric Janakpuri, New Delhi

2/10 Terrible

Vijay

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en junio de 2023
Respuesta de Siddhartha Nath el 19 jun. 2023
Dear Vijay, Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi with us. The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. We sincerely regret any inconvenience that we may have caused. Thank you for staying at the Hyatt Centric Janakpuri, New Delhi and we hope you choose to stay with us again whenever your travel needs bring you back to Delhi. Warm Regards, Siddhartha Nath Marketing & Communications Manager

6/10 Aceptable

Manas

Viajó por negocios
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Non recommandé pour les voyages d'affaires
L'hôtel n'est pas pour les voyageurs en solo et pour les voyageurs d'affaires, mieux pour les occasions et les cérémonies. Certains problèmes sont partout, du service de chambre à l'entretien quotidien.
Se hospedó 1 noche en mayo de 2023
Respuesta de Siddhartha Nath el 5 jun. 2023
Dear Guest,Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi.The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. We have taken note of your feedback and observations with regards to the hotel cleanliness. You have my assurance that we are taking corrective steps to avoid any such recurrence in the future. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards,Siddhartha NathMarketing & Communications Manager

10/10 Excelente

Abid Hussain

Se hospedó 1 noche en mayo de 2023
Respuesta de Siddhartha Nath el 31 may. 2023
Dear Sir, Thank you for your gracious feedback which is highly appreciated.These comments are highly encouraging and have been communicated to the entire team. All this truly makes the effort worth it.We greatly value receiving warm and positive comments regarding our service & our hosts. Thank you for staying at the Hyatt Centric Janakpuri, New Delhi and we hope you choose to stay with us again whenever your travel needs bring you back to Delhi.Warm RegardsSiddhartha NathMarketing & Communications Manager

10/10 Excelente

Janhavi

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice
Se hospedó 1 noche en mayo de 2023
Respuesta de Siddhartha Nath el 29 may. 2023
Dear Janhavi,Thank you for your gracious feedback which is highly appreciated.These comments are highly encouraging and have been communicated to the entire team. All this truly makes the effort worth it.Your acknowledgment about the hotel & our services delights us. Your wonderful review has been shared with our associates and they are thrilled and motivated!We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back soon.RegardsTeam Hyatt Centric Janakpuri, New Delhi

4/10 Mediocre

Sumit

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Some construction work was going on and electricity fluctuated a lot did not sleep
Se hospedó 1 noche en mayo de 2023
Respuesta de Siddhartha Nath el 25 may. 2023
Dear Sir,Thank you for taking the time to share your recent experience at Hyatt Centric Janakpuri, New Delhi with us.The comfort and well-being of guests is top priority for us and I am extremely disappointed to learn that we failed to live up to our usually high standards of customer delight. I sincerely regret the inconvenience caused with regards to electricity fluctuation and construction work near the hotel premises. Once again, I regret your disappointment and we look forward to welcoming you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards,Siddhartha NathMarketing & Communications Manager

10/10 Excelente

Naresh Kumar, Dubai

Se hospedó 1 noche en mayo de 2023
Respuesta de Siddhartha Nath el 5 jun. 2023
Dear Mr. Kumar,Thank you for your gracious review which is highly appreciated.Your acknowledgment about the hotel & our services delights us. We continue to strive to achieve the highest standards of bespoke services at the hotel and we look forward to welcoming you back at Hyatt Centric Janakpuri, New Delhi. RegardsTeam Hyatt Centric Janakpuri, New Delhi

6/10 Aceptable

Cliente verificado

Viajó con su familia
Se hospedó 6 noches en abril de 2023
Respuesta de Siddhartha Nath el 11 may. 2023
Dear Sir,Thank you for your review of Hyatt Centric Janakpuri and for giving us the opportunity to be of service to you.The comfort and well-being of guests is top priority for us and I am extremely disappointed to hear that we failed to live up to our usually high standards of customer delight.I sincerely apologize for any inconvenience that we may have caused. Once again, I regret your disappointment and we look forward to welcome you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards,Siddhartha NathMarketing & Communications Manager

6/10 Aceptable

Cliente verificado

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Okish for a short stay if you are in West Delhi
Hotel staff is friendly and courteous. The room decor seemed dated and required maintenance, water leaks evident in the bathroom and lacked general cleanliness.
Se hospedó 2 noches en mayo de 2023
Respuesta de Siddhartha Nath el 11 may. 2023
Dear Sir,Thank you for your review of Hyatt Centric Janakpuri and for giving us the opportunity to be of service to you.The comfort and well-being of guests is top priority for us and I am extremely disappointed to hear that we failed to live up to our usually high standards of customer delight.I sincerely apologize for the grave inconvenience caused with regards to the room cleanliness and dated decor. Your feedback has been well noted and corrective measures shall be taken at the earliest to avoid recurrence of any such issues in the future. Once again, I regret your disappointment and we look forward to welcome you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards,Siddhartha NathMarketing & Communications Manager

4/10 Mediocre

Tajinder

No le gustó: Personal y atención
Se hospedó 9 noches en marzo de 2023
Respuesta de Siddhartha Nath el 11 may. 2023
Dear Ms. Tajinder, Thank you for your review of Hyatt Centric Janakpuri and for giving us the opportunity to be of service to you.The comfort and well-being of guests is top priority for us and I am extremely disappointed to hear that we failed to live up to our usually high standards of customer delight.I sincerely apologize for any inconvenience that we may have caused. Once again, I regret your disappointment and we look forward to welcome you back to Hyatt Centric Janakpuri, New Delhi. Warm Regards,Siddhartha NathMarketing & Communications Manager