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Opiniones sobre Radisson Blu Plaza Delhi Airport

5 out of 5
Radisson Blu Plaza Delhi Airport
Near Mahipalpur Extension NH 8, New Delhi, Delhi N.C.R

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 529 de 1002 opiniones" "
Evaluación: 8 - Bueno. 219 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 117 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 63 de 1002 opiniones" "
Evaluación: 2 - Terrible. 73 de 1002 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

8,4/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

CESAR

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Habitacion amplia personal amable y buena ubicación
Se hospedó 1 noche en enero de 2024
Respuesta de Simmi el 24 abr. 2024
Dear Valued Guest,Thank you for taking out the time to leave such a wonderful comment. Your feedback is truly cherished and will only motivate all of us to continuously strive to make experiences for all our guests memorableWarm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

6/10 Aceptable

Sara

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Buenas instalaciones, excelente comida y servicio en los restaurantes y el spa, pero atención en recepción pobre. Al realizar el check in, sin yo haberlo solicitado me dieron un smokimg room. Noté un olor al entrar a la habitación, pero no le di importancia porque no era lo que yo pedí, pero al día siguiente encontré los ceniceros. Al hacer el check out, a pesar de haber pedido un late check out con tarifa reducida de 2500 rupias que me ofrecieron por internet, no encontraban la información. Al solicitar salir más tarde, me dijeron que solo si pagaba 3000 rupias aficionales podía extender mi estancia después de la hora del late check out (6pm). Al presentarme unos minutos antes de la hora del late check out, la mujer que me atendió me saltó en la fila porque una mujer dijo que se tenía que ir al aeropuerto, pero la empleada ni siquiera preguntó mi urgencia o pidió disculpas por saltarme; en cambio, pretendió enviarme a una sala a esperar "mientras revisaba los consumos". Esto fue sumamente descortés y discriminatorio contra una mujer que viaja sola. Después de mencionar lo del error de asignación de cuarto, la situación con el check out y la descortesía de la empleada me descontaron 100 rupias de la tarifa de late check out...algo así como 12 dólares. Creo que, por esta situación, no volvería a hospedarme en este hotel. Pero quizá otras personas tengan más suerte y tolerancia a la descortesía.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Radisson Blu Plaza Delhi Airport el 18 nov. 2023
Dear Valued GuestIt is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. We are deeply concerned to note your feedback and regret the inconvenience caused. We would like to inform you that we have addressed your comments with the concerned team and certainly hope that none of our other guests feel this way again. Please allow us to assure you that this is an aberration and by no means a reflection of our true potential. This is definitely not the kind of service we wish to offer. We truly hope to showcase improvement on your next visit.We remain at your disposal and look forward to another opportunity of welcoming you.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excelente

Alexa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Recomendado.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Radisson Blu Plaza Delhi Airport el 25 sept. 2023
Dear Valued Guest, Thank you for choosing Radisson Delhi as your preferred accommodation We are indeed very pleased to know that you enjoyed your recent stay with us. We hope that on your next travel to the city, we will be your destination again as we look forward to welcoming you back. Warm Regards, Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

4/10 Mediocre

Joaquin E.

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Shuttle is not free.
Airport shuttle is not for free. It is even 4 times more than a taxi from Delhi Down Town.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Simmi el 22 sept. 2022
Dear Valued Guest,Thank you for taking the time to review our services. We are extremely concerned to have received your critical feedback.We would like to inform you that we have addressed this matter with the concerned team and certainly hope that none of our other guests feel this way again. We can assure you this is an aberration and by no means a reflection of our true potential.We appreciate your views and it is feedback such as yours that enables us to improve and monitor our quality and operations.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

8/10 Bueno

WAEL

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buena por que esta a 8 minutos del aeropuerto
Se hospedó 1 noche en mayo de 2022
Respuesta de Simmi el 14 jun. 2022
Dear Valued Guest, Thank you for taking the time to share your rating and feedback with us. The hotel is a great option for business and leisure due to its central location, award winning restaurant and attentive staff. We hope to welcome you back soon Warm Regards, Ashwni Kumar Goela General Manager

10/10 Excelente

Victor

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buena opción relación calidad precio
Muy buena opción para estar cerca del aeropuerto. Muy buen buffet desayuno pero lo mejor la atención del staff. Excelente hotel relación calidad precio. El punto negativo el stress que se vive en recepción a la hora del check out.
Se hospedó 1 noche en mayo de 2022
Respuesta de Simmi el 22 may. 2022
Dear Valued Guest, Thank you for choosing to stay at Radisson Blu Plaza Delhi Airport and it was certainly a great pleasure having you with us. It is our constant endeavour to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. I have duly noted your point of concern and same has been conveyed to my respective team members. Please give us another opportunity to welcome you back. Warm Regards Ashwni Kumar Goela General Manager

4/10 Mediocre

Camilo

Se hospedó 1 noche en abril de 2022
Respuesta de Simmi el 6 may. 2022
Dear Valued Guest, Thank you for your critical feedback which we have taken constructively. We are extremely concerned about the same. It is our constant endeavour to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. May we please request you to share more details about your experience directly with me, so that we can understand and rectify the matter and make sure that none of our guests feel this way again. None the less, I would like to assure yourself that we have heard your feedback and will take all necessary actions to improve upon the same. Looking forward to hear from you soon. Warm Regards, Ashwni Kumar Goela General Manager

8/10 Bueno

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bonito hotel, conveniente por la cercanía del Aeropuerto
Se hospedó 1 noche en marzo de 2020
Respuesta de Palak el 12 mar. 2020
Dear Valued Guest, Thank you for staying at Radisson Blu Plaza Delhi Airport during your recent trip to Delhi NCR. We appreciate spending your quality time to share your feedback online and we are delighted that your stay with us was memorable. Your positive feedback is a great source of motivation for us as we try to achieve even higher standards of service. We look forward to welcoming you back to Radisson Blu Plaza Delhi Airport, where possibilities are endless and we assure you of our best services and undivided attention at all times. Warm Regards, Ashwani Kumar Goela General Manager

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza
mal servicio impersonal. room service muy malo, no trajeron cubiertos.
Se hospedó 1 noche en febrero de 2020
Respuesta de Palak el 10 feb. 2020
Dear Valued Guest, We are very concerned to have received your disappointing review. It is our constant endeavour to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. May we request you to personally engage with us so that we can learn a bit more about your experience and rectify the matter accordingly. We appreciate your views and it is feedback such as yours that enables us to improve and monitor our quality and operations. The team and I look forward to your return at the hotel, whereby we can correct your impression. Regards, Ashwani Kumar Goela General Manager

10/10 Excelente

NICOLAS EMILIO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfecto
Todo ok
Se hospedó 1 noche en diciembre de 2019
Respuesta de Palak el 11 ene. 2020
Dear Valued Guest, Thank you for choosing to stay at Radisson Blu Plaza Delhi Airport and it was certainly a great pleasure having you with us. I am very pleased knowing that you had an amazing stay and have recognized the courteousness and attention provided by our caring staff. It is our primary objective to provide an exceptional level of service to our valued clients like you for an unforgettable Radisson Blu Plaza experience. The team and I are grateful for the opportunity to have been of service to you and will look forward to welcoming you back many more times. Warm Regards, Ashwani Kumar Goela General Manager

10/10 Excelente

Shveta

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Simmi el 21 may. 2024
Dear Valued Guest,Thank you so much for leaving us a 5-star rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

10/10 Excelente

nathan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff were so helpful and friendly,very clean and food was amazing
Se hospedó 2 noches en mayo de 2024
Respuesta de Simmi el 20 may. 2024
Dear Valued Guest,Thank you for taking the time to share your rating and feedback with us. The hotel is a great option for business and leisure due to its central location, award winning restaurant and attentive staff.We hope to welcome you back soonWarm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excelente

Sangin

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed at this hotel for 10 days with our extended family. I have traveled lots and stayed at many hotels around the world. I would say that this hotel was one of our best experiences ever. Everything was A from the cleanliness to customer service and the food. Our housekeeping staff, Soban, was particularly attentive and made our stay very comfortable. I would definitely visit this hotel for all of my future Delhi trips and will recommend it to everyone. Well done management and staff!
Se hospedó 10 noches en mayo de 2024
Respuesta de Simmi el 15 may. 2024
Dear Valued Guest,Thank you for choosing to stay at Radisson Delhi and for sharing such a nice experience. We strive to provide the most memorable experiences for our guests from the moment they step into our hotel – and we are happy to learn that we were able to do exactly this during your time with us.We are indeed proud to have a team of very dedicated and experienced colleagues who work tirelessly to take care of every guest throughout while impressing them with our genuine hospitality. Your overwhelming words about Staff have been received with great delight.We look forward to your next visit.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

8/10 Bueno

Manjit

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly staff
Se hospedó 2 noches en mayo de 2024
Respuesta de Simmi el 15 may. 2024
Dear Valued Guest,Many thanks for sharing your kind appreciation and memorable experience with us. We are so glad that we could meet your expectations.We look forward to welcoming you back again soon!Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excelente

Iqbal

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing service. Needed a 3am taxi to the airport and no problem. Room service was very good. Loved the room and shower. Only stayed one night but wanted longer. Overall experience was oustanding. Will definitely be returning.
Se hospedó 1 noche en mayo de 2024
Respuesta de Simmi el 15 may. 2024
Dear Valued Guest,Thank you for choosing to stay at Radisson Delhi and for sharing such a nice experience. We strive to provide the most memorable experiences for our guests from the moment they step into our hotel – and we are happy to learn that we were able to do exactly this during your time with us.We are indeed proud to have a team of very dedicated and experienced colleagues who work tirelessly to take care of every guest throughout while impressing them with our genuine hospitality. Your overwhelming words about Staff have been received with great delight.We look forward to your next visit.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excelente

Narayan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Sharanya floor manager made us feel very welcomed along with her assistant Payal. Passage carpet leading to room looked dirty and needing some upgrades to be really 5 star hotel. Other than that we really enjoyed our stay and planning on visiting again.
Se hospedó 1 noche en mayo de 2024
Respuesta de Simmi el 15 may. 2024
Dear Valued Guest,Thank you for choosing to stay at Radisson Delhi and for sharing such a nice experience. It gives us immense delight to note that the comfort and convenience provided to you at Radisson Delhi brings you back to stay here. Our hotel is a landmark in the area for more than 25 years now and we believe in constantly upgrading our facilities by offering the best amenities to our guests.We are indeed proud to have a team of very dedicated and experienced colleagues who work tirelessly to take care of every guest throughout while impressing them with our genuine hospitality. Your overwhelming words about our team members have been received with great delight.Warm Regards, Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

8/10 Bueno

Tej Perkash

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
very good
Se hospedó 1 noche en abril de 2024
Respuesta de Simmi el 15 may. 2024
Dear Valued Guest,Thank you so much for leaving us a 4-star rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

8/10 Bueno

anil, kingstown

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Not the best radisson property ive stayed in but its ok for a day or two. Mosquitoes all over the hotel andbrooms had a few making it hard to sleep did report itwhen checking out. Amenity tray was so dirty and dusty i told the lady at checkout its not good seems to be like this for a while. Food was good pricy if u ask me for 2 persons we here for 2 nights and left the room only for bfast so all meals were ordered in via room service. So yes pricy but good portions. Breaffast was decent not the best and they seem to have memory issues when u ask them for something neverbbring it i asked for something a few times and never sawbthe light of day. Lady was on her phone on whatsapp most of the time until.boss came in. Wont be staying here again for sure hate the area although close to airport.
Se hospedó 2 noches en abril de 2024
Respuesta de Simmi el 15 may. 2024
Dear Valued GuestIt is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. We are deeply concerned to note your feedback and regret the inconvenience caused. We would like to inform you that we have addressed your comments with the concerned team and certainly hope that none of our other guests feel this way again. Please allow us to assure you that this is an aberration and by no means a reflection of our true potential. This is definitely not the kind of service we wish to offer. We truly hope to showcase improvement on your next visit.We remain at your disposal and look forward to another opportunity of welcoming you.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excelente

GIANCARLO

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ottimo servizio prelievo in aeroporto,assistenza check in.Camera spaziosa e pulita.Ristorante ottimo
Se hospedó 1 noche en abril de 2024
Respuesta de Simmi el 15 may. 2024
Dear Valued Guest,Thank you for taking out the time to leave such a wonderful comment. Your feedback is truly cherished and will only motivate all of us to continuously strive to make experiences for all our guests memorableWarm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excelente

Pramode, North Andover

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Great staff.
Se hospedó 1 noche en enero de 2024
Respuesta de Simmi el 29 abr. 2024
Dear Valued Guest,Thank you so much for leaving us a 5-star rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

2/10 Terrible

Shivangi

Se hospedó 1 noche en abril de 2024
Respuesta de Simmi el 17 may. 2024
Dear Valued Guest,We are extremely concerned to receive your disappointing rating. It is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. May we please request you to share a bit more about your experience so that we can rectify the matter and make sure that none of our guests feel this way again.Looking forward to hear from you soon.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

2/10 Terrible

Fijorold

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
It was very bad experience
Se hospedó 1 noche en abril de 2024
Respuesta de Simmi el 24 abr. 2024
Dear Valued Guest,We are extremely concerned to receive your less-than-perfect rating. It is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. May we please request you to share a bit more about your experience so that we can rectify the matter and make sure that none of our guests feel this way again.Looking forward to hear from you soon.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excelente

iris

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great
Se hospedó 1 noche en marzo de 2024
Respuesta de Simmi el 24 abr. 2024
Dear Valued Guest,Thank you so much for leaving us a 5-star rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

8/10 Bueno

tanbir

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very great hotel with delicious food and great staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Simmi el 25 abr. 2024
Dear Valued Guest,Thank you for taking the time to share your rating and feedback with us. The hotel is a great option for business and leisure due to its central location, award winning restaurant and attentive staff.We hope to welcome you back soonWarm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

8/10 Bueno

Vidya, Cabarita

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff is very good and the hotel is very clean. Unfortunately,the property is showing its age.
Se hospedó 1 noche en abril de 2024
Respuesta de Radisson Blu Plaza Delhi Airport el 18 abr. 2024
Dear Vidya,Thank you for sharing your feedback with us! We are glad to hear that you found our staff to be very good and enjoyed the cleanliness of our hotel. We appreciate your observation about the property showing its age and will take this into consideration for future improvements. We hope to welcome you back again soon.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

8/10 Bueno

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable stay
Se hospedó 1 noche en abril de 2024
Respuesta de Simmi el 24 abr. 2024
Dear Valued Guest,Thank you for taking out the time to leave such a wonderful comment. Your feedback is truly cherished and will only motivate all of us to continuously strive to make experiences for all our guests memorableWarm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excelente

Hardeep, Greenwood

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice hotel
Se hospedó 2 noches en abril de 2024
Respuesta de Radisson Blu Plaza Delhi Airport el 29 abr. 2024
Dear Valued Guest,Thank you for the wonderful feedback. We are happy to know that you had a great time at the hotel.Look forward to the pleasure of welcoming you back.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

8/10 Bueno

Sunil

Viajó con su familia
Everything was good, the food was overpriced in a la carte. They changed the rate for our stay to almost double the first night
Se hospedó 1 noche en abril de 2024
Respuesta de Radisson Blu Plaza Delhi Airport el 13 abr. 2024
Dear Sunil,Thank you for sharing your feedback with us. We appreciate your kind words about the overall experience. We will take your comments into consideration for future improvements.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excelente

Joanna

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean deserves the 5 star rating
Se hospedó 1 noche en abril de 2024
Respuesta de Simmi el 15 abr. 2024
Dear Valued Guest,Thank you so much for leaving us a perfect rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

10/10 Excelente

Esther

Se hospedó 1 noche en abril de 2024
Respuesta de Simmi el 15 may. 2024
Dear Valued Guest,Thank you so much for leaving us a 5-star rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

8/10 Bueno

Janncen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
had a good stay at the hotel the day before my flight, it is accessible and near the airport which is very convenient.
Se hospedó 1 noche en abril de 2024
Respuesta de Radisson Blu Plaza Delhi Airport el 9 abr. 2024
Dear Janncen,We're delighted to hear that you had a good stay with us before your flight! We're glad that you found our hotel's location near the airport convenient. Thank you for choosing to stay with us! Hope to welcome you back soon.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excelente

Wes

Se hospedó 1 noche en abril de 2024
Respuesta de Simmi el 29 abr. 2024
Dear Valued Guest,Thank you so much for leaving us a 5-star rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

10/10 Excelente

sanjay

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent stay
Se hospedó 1 noche en abril de 2024
Respuesta de Simmi el 5 abr. 2024
Dear Valued Guest,Thank you for taking out the time to leave such a wonderful comment. Your feedback is truly cherished and will only motivate all of us to continuously strive to make experiences for all our guests memorableWarm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

2/10 Terrible

Jaswinder

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Simmi el 24 abr. 2024
Dear Valued Guest,We are extremely concerned to receive your less-than-perfect rating. It is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. May we please request you to share a bit more about your experience so that we can rectify the matter and make sure that none of our guests feel this way again.Looking forward to hear from you soon.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

8/10 Bueno

Ranjit

Viajó en grupo
Le gustó: Personal y atención
Over all it was ok not great
Se hospedó 1 noche en abril de 2024
Respuesta de Simmi el 8 abr. 2024
Dear Valued Guest,Thank you for choosing Radisson Delhi as your preferred accommodationWe are indeed very pleased to know that you enjoyed your recent stay with us.We hope that on your next travel to the city, we will be your destination again as we look forward to welcoming you back.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excelente

Lindsey

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay but the smoking rooms are mixed in with non smoking so my room smell gave me a terrible headache
Se hospedó 2 noches en marzo de 2024
Respuesta de Simmi el 2 abr. 2024
Dear Valued Guest,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your stay overall. However, we apologize for any inconvenience caused.We take your comments seriously and will review our room allocation procedures to ensure a more comfortable experience for all our guests in the future.We appreciate your patronage and hope to welcome you back for a more enjoyable stay.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

8/10 Bueno

Sahil

Se hospedó 1 noche en marzo de 2024
Respuesta de Simmi el 25 abr. 2024
Dear Valued Guest,It is truly a pleasure to know that you had a wonderful stay with us. Thank you and look forward to your return visit.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

4/10 Mediocre

Rano

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We get to the hotel at 4:30am and our room was not ready, then she wanted give us twin beds instead of our requested bed 40 minutes later someone else came and put us in a room that I wouldn’t consider a 5 star. In the morning corridor 2 rooms down they were sanding the walls and another person applying varnish to the door of a room . Aggravated my sinuses and was miserable the entire time I was there, when I went to complain of the odors and smell she said they didn’t have another room but will give refund for the first night. Then at checkout they said we have to go through Expedia. Can you help us..
Se hospedó 3 noches en marzo de 2024
Respuesta de Simmi el 1 abr. 2024
Dear Valued GuestIt is our constant endeavor to provide the best of services to all our guests and that every guest of the hotel is treated with utmost professional care and hospitality. We are deeply concerned to note your feedback and regret the inconvenience caused. We would like to inform you that we have addressed your comments with the concerned team and certainly hope that none of our other guests feel this way again. Please allow us to assure you that this is an aberration and by no means a reflection of our true potential. This is definitely not the kind of service we wish to offer. We truly hope to showcase improvement on your next visit.We remain at your disposal and look forward to another opportunity of welcoming you.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excelente

Sampath

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quality and the variety of food at the Breakfast buffet was very impressive
Se hospedó 3 noches en marzo de 2024
Respuesta de Simmi el 28 mar. 2024
Dear Valued Guest,Thank you for taking the time to share your feedback with us.Your appreciation means a lot. Radisson Delhi is indeed a gourmet's paradise offering multiple award winning restaurants. Happy to know that you had a good time.Hope to see you soon.Warm Regards, Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excelente

vinca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Simmi el 28 mar. 2024
Dear Valued Guest,Thank you so much for leaving us a 5-star rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

8/10 Bueno

Gurudas, ISELIN

Viajó con su familia
Le gustó: Limpieza, personal y atención
The property is located at a convenient location
Se hospedó 1 noche en marzo de 2024
Respuesta de Simmi el 27 mar. 2024
Dear Valued Guest,Thank you for taking the time to share your rating and feedback with us. The hotel is a great option for business and leisure due to its central location, award winning restaurant and attentive staff.We hope to welcome you back soonWarm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

2/10 Terrible

Rakesh

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
I booked this hotel so I have breakfast and drop off free but they didn’t provide me that.
Se hospedó 1 noche en marzo de 2024
Respuesta de Simmi el 26 mar. 2024
Dear Valued Guest,We are deeply concerned to note your feedback and regret the inconvenience caused. We have made a note of your experience with us and shall surely consider corrective measures to prevent recurrences.We look forward to welcoming you again.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excelente

PEEYUSH

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Simmi el 26 mar. 2024
Dear Valued Guest,Thank you so much for leaving us a 5-star rating - it's much appreciated!I look forward to your return visit.Warm Regards,Ashwni Kumar GoelaArea General Manager, Radisson Hotel Group (South Asia)

10/10 Excelente

Amar

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place to stay. Great staff. Highly recommended. A rating
Se hospedó 1 noche en marzo de 2024
Respuesta de Simmi el 25 mar. 2024
Dear Valued Guest,Thank you for the wonderful feedback. We are happy to know that you had a great time at the hotel.Look forward to the pleasure of welcoming you back.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excelente

Lindsey

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Smells like cigarettes because there are smoking rooms mixed in with non. Nice hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de Simmi el 2 abr. 2024
Dear Valued Guest,We would like to thank you for taking the time to share your feedback with us. We would like to thank you for taking the time to share your feedback with us. Rest assured we have noted your feedback. We appreciate your views and it is feedback such as yours that enables us to improve and monitor our quality and operations.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

2/10 Terrible

Jatinder

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Rooms were dirty and smelly. It is definitively not a 5 star.
Se hospedó 1 noche en marzo de 2024
Respuesta de Simmi el 25 mar. 2024
Dear Valed Guest,We apologize for the inconvenience you faced during your recent stay. Your feedback is valuable to us, and we're addressing the issues you've raised promptly. Our team will reach out to you shortly to discuss your experience further.Thank you for bringing these matters to our attention.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

6/10 Aceptable

Rakesh

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
This is the last time I have stayed in Radisson . Radisson india needs to improve a lot 1) no one answer the phone in reservations. 2) The price the charge has no drop off or breakfast included. 3) I have ordered coffee in the room which never came My phone number is 19167156248 please call me if any one think this is not a fact.
Se hospedó 1 noche en marzo de 2024
Respuesta de Simmi el 25 mar. 2024
Dear Valed Guest,We apologize for the inconvenience you faced during your recent stay. Your feedback is valuable to us, and we're addressing the issues you've raised promptly. Our team will reach out to you shortly to discuss your experience further.Thank you for bringing these matters to our attention.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

6/10 Aceptable

Sanjiv

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Too close to the busy and dirty highway. Not a pretty site from the windows.
Se hospedó 1 noche en marzo de 2024
Respuesta de Simmi el 25 mar. 2024
Dear Valued Guest,With deep concern, I have made a note of your experience and truly regret the inconvenience caused. May I humbly request you to please consider this experience as an aberration and not a representation of our standards.Thank you for choosing us and we look forward to welcoming you back soon, giving us another opportunity to regain your trust in our services.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

10/10 Excelente

Pratika

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a beautiful property. Their staff is so friendly and helpful which is the highlight. It’s at a convenient distance from airport. I will be happy to stay again at this hotel in near future
Se hospedó 1 noche en marzo de 2024
Respuesta de Simmi el 21 mar. 2024
Dear Valued Guest,Thank you for choosing to stay at Radisson Delhi and for sharing such a nice experience. It gives us immense delight to note that the comfort and convenience provided to you at Radisson Delhi brings you back to stay here. Our hotel is a landmark in the area for more than 25 years now and we believe in constantly upgrading our facilities by offering the best amenities to our guests.We are indeed proud to have a team of very dedicated and experienced colleagues who work tirelessly to take care of every guest throughout while impressing them with our genuine hospitality. Your overwhelming words about our team members have been received with great delight.Warm Regards, Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)

6/10 Aceptable

ashutosh

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The hotel prices itself as a 5 star category but does invest in upgrading any infrastructure. The hallway carpets are in pathetic condition. Lobby staff are polite but untrained. Area around the hotel is also substandard. No way price point is justified when stacked ip against other hotel options.
Se hospedó 2 noches en marzo de 2024
Respuesta de Simmi el 21 mar. 2024
Dear Valued Guest,With deep concern, I have made a note of your experience and truly regret the inconvenience caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards.Thank you for choosing us and we look forward to welcoming you back soon, giving us another opportunity to regain your trust in our services.Warm Regards,Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)