Good stay overall. Rooms were clean and comfortable, bathroom was clean but really outdated. There was a small water leak-like a drip maybe from a condensation unit. They offered to repair but we wanted to rest so we told them we were ok until we left and it was just for their knowledge. But maintenance staff was very responsive. We stayed there for two days, the day we checked in they were 4 people outside the entrance, they helped get the luggage from the car which was nice, only to scan through their X-ray machine like many hotels in India do. The disappointment part is that after checking the luggage they just look at you. There is no communication to say, please go inside and someone will help you at the front. So once they check the luggage they just ignore you, they do not open the door or point the way to the front desk neither help you with the luggage. When we approached the check-in desk, the lady had issues with their system and it took her 15-20 minutes to check us in. The day we checked out we had schedule private transport to go from New Delhi to Agra. We scheduled it at 11:30AM so at 11:15 I went down to do my check out. The person who checked us out started asking for payment. I explained and showed the receipts from Expedia that we had already paid. She didn’t know how to check in her end. She asked to borrow my phone to show someone. My Uber showed up and it took them until 11:35 to figure things out. They need help in that area.