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Opiniones sobre Baymont by Wyndham Danville IL

2.5 out of 5
Baymont by Wyndham Danville IL
360 Eastgate Drive, Danville, IL

Opiniones

7,0

Bueno

Evaluación: 10 - Excelente. 107 de 394 opiniones" "
Evaluación: 8 - Bueno. 119 de 394 opiniones" "
Evaluación: 6 - Aceptable. 67 de 394 opiniones" "
Evaluación: 4 - Mediocre. 52 de 394 opiniones" "
Evaluación: 2 - Terrible. 49 de 394 opiniones" "

7,4/10

Limpieza

7,6/10

Personal y atención

6,4/10

Servicios

6,8/10

Estado de la propiedad e instalaciones

6,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
TODO MUY BIEN, PRINCIPALMENTE LA ATENCION DEL PERSONAL.
Se hospedó 1 noche en octubre de 2019

2/10 Terrible

José, 738 S. Dequincy ST Indianapolis Indiana 46203

No le gustó: Limpieza, personal y atención
La alberca me gustó ,no me gusto el trato que nos dieron fueron muy groseros,la limpieza de la habitación y el precio de la habitación ,creo que $80,00 la noche estaría bien
Se hospedó 2 noches en noviembre de 2018

10/10 Excelente

Nicholas

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was super friendly
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Renea

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was nice and clean. We rented a room with a jacuzzi but it did not work. Staff were very pleasant and helpful. Breakfast did not have a large selection but what was offered was good. We would stay again.
Se hospedó 1 noche en mayo de 2024
Respuesta de DB el 21 may. 2024
Hello Renea. Thank you for sharing your experience with us. We appreciate your loyalty and are glad you find our hotel affordable and accommodating. We apologize for any inconvenience caused during your recent stay and will address this with the team internally. We look forward to welcoming you back in the future for a more pleasant experience.

6/10 Aceptable

Siddesh, Bellevue

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Carpets were disgusting and unclean. There were dead roaches in the elevator. The whole hotel smelled like marijauna. The shower head was rotting out of the wall. The workers were polite and professional.
Se hospedó 1 noche en mayo de 2024
Respuesta de DB el 20 may. 2024
Hello Siddesh. We are so sorry about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

4/10 Mediocre

Aracely

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This property needs a makeover. I’ve visited and stay at Baymont hotels and this by far is unsafe, Room has a cigarette smell. The staff was nice. I put a towel and the iron board against the door, the safety lock Is broken.
Se hospedó 1 noche en mayo de 2024
Respuesta de DB el 13 may. 2024
Hello Aracely. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excelente

dennis

Viajó con su pareja
Le gustó: Limpieza, servicios
Hated the pillows. Worse night of sleep in a long time
Se hospedó 1 noche en mayo de 2024
Respuesta de DB el 12 may. 2024
Hello Dennis. We appreciate your feedback and apologize for any inconvenience. We strive to provide a comfortable stay for all guests and regret to hear about your experience. Your concerns have been noted for further attention and improvement. We encourage you to reach out to our management team directly to discuss this matter further.

6/10 Aceptable

Stuart

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de DB el 9 may. 2024
Dear Stuart. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 Bueno

Randy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I would highly recommend this location for your stay in the Danville area. It was clean, very comfortable, and the staff was really nice. It had a good continental breakfast in the morning too, a hot breakfast. My only dislike of the area is that there aren't a lot of food choices nearby (within walking distance), just other hotels. But Danville has a lot of options.
Se hospedó 1 noche en mayo de 2024
Respuesta de DB el 5 may. 2024
Dear Randy. We appreciate you giving your feedback about your recent experience in our hotel. I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 Excelente

Sarah

Viajó con su pareja
Fine for the area
Se hospedó 1 noche en abril de 2024
Respuesta de DB el 22 may. 2024
Hello Sarah.Thank you for taking the time to write this review and share your experience. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

8/10 Bueno

Candace

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Their whirlpool suites/rooms are very affordable. We’ve stayed here many times. This time our tub jets did not work; this was a real bummer. I was very disappointed but the staff was exceptional. We will definitely stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de DB el 29 abr. 2024
Dear Candace. Thank you for sharing your experience with us. We appreciate your loyalty and are glad you find our hotel affordable and accommodating. We apologize for any inconvenience caused during your recent stay and will address this with the team internally. We look forward to welcoming you back in the future for a more pleasant experience.

10/10 Excelente

Diana

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Definitely would recommend. Clean, comfortable rooms and friendly staff. I will stay again.
Se hospedó 1 noche en abril de 2024
Respuesta de DB el 29 abr. 2024
Dear Diana. Thank you for your kind words! We're delighted to hear that our front desk team provided you with amazing customer service. We appreciate your feedback!

10/10 Excelente

Ryan

Viajó con su familia y niños pequeños
Le gustó: Servicios
We stayed because our car broke down on the interstate. The staff was amazing. Went above and beyond the entire stay!!! I can’t say enough good things!!!
Se hospedó 1 noche en abril de 2024
Respuesta de DB el 22 abr. 2024
Dear Ryan, Thank you for your review and comments regarding our service. We appreciate you for sharing your feedback as we continue to improve the conveniences of our hotel for all of our guests.

4/10 Mediocre

Gene

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Bathroom was terrible - rust, iron screws where stainless steel should have been on towel rack - breakfast was “ burnt sausage hockey pucks - come on “ won't be here again
Se hospedó 1 noche en abril de 2024
Respuesta de DB el 20 abr. 2024
Dear Gene. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Mediocre

Nancy

Viajó con su pareja
No le gustó: Limpieza, estado de la propiedad e instalaciones
It rained the night we checked in and the bathroom ceiling started leaking. We called the front desk but nothing was done so we had to put the garbage can to catch the water The mattress pad was very stained and the bed was very lumpy. We were supposed to stay 2 nites but we checked out the next day
Se hospedó 2 noches en abril de 2024
Respuesta de DB el 11 abr. 2024
Dear Nancy,I am so sorry to hear that you did not enjoy your stay with us. It is our primary aim to give you a five-star experience, and it is disheartening to hear that this is not the impression we left you with. We want you to know that we will take your feedback to heart as we strive to improve the guest experience in our hotel. I do hope you'll return and let us show you a far better experience.

10/10 Excelente

Justin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The drain was stuck in my room, but just a minor fix. Everything else was exactly as I would have expected. Will definitely stay here again next time I am in town. Really good value.
Se hospedó 2 noches en abril de 2024
Respuesta de DB el 10 abr. 2024
Dear Justin, Thank you for your review and comments regarding our service. We appreciate you for sharing your feedback as we continue to improve the conveniences of our hotel for all of our guests.

8/10 Bueno

Dana

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en abril de 2024
Respuesta de DB el 10 abr. 2024
Hi Dana, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us. Please give us chance to provide you with a superior experience for our guests in the future.

10/10 Excelente

Kenny

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The vending machine sucked. 5 bags of chips to choose from and all were out of date
Se hospedó 1 noche en abril de 2024
Respuesta de DB el 9 abr. 2024
Hi Kenny, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us. Please give us chance to provide you with a superior experience for our guests in the future.

4/10 Mediocre

Cathy

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Check- in was fine, and the woman at the desk was very nice, although I had thought that the room had a spa tub, according to the website, but it didn’t. The indoor pool and hot tub near the lobby had to be accessed from outdoors arounyd the building. After bringing back food to eat to watch the final four bball game we found neither our TV or microwave worked. Tried to call the desk 3 times and got a personal voicemail where I couldn't leave a message. We walked up to the desk and the woman was very helpful and got us a different room because maintenance was not available. So we were disappointed in property but staff was helpful. And always glad to get a hot breakfast.
Se hospedó 1 noche en abril de 2024
Respuesta de DB el 7 abr. 2024
Dear Cathy,I am so sorry to hear that you did not enjoy your stay with us. It is our primary aim to give you a five-star experience, and it is disheartening to hear that this is not the impression we left you with. We want you to know that we will take your feedback to heart as we strive to improve the guest experience in our hotel. I do hope you'll return and let us show you a far better experience.

10/10 Excelente

Marlin

Se hospedó 1 noche en abril de 2024
Respuesta de DB el 25 abr. 2024
Dear Marlin, Thank you so much for the incredible rating. We appreciate you for sharing your feedback as we continue to improve the conveniences of our hotel for all of our guests.We look forward to your next visit!

8/10 Bueno

Robert

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I have stayed here 2yrs in a row for a event that i attend yearly. The accommodations are great for what i need for the weekend. A nice climate in the room, along with a clean bed and hot shower exactly what is needed.
Se hospedó 2 noches en marzo de 2024
Respuesta de DB el 1 abr. 2024
Hi Robert, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us. Please give us chance to provide you with a superior experience for our guests in the future.

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de DB el 26 mar. 2024
Dear Guest, Thank you so much for the incredible rating. We look forward to your next visit!

8/10 Bueno

Robert

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención
Great place friendly staff
Se hospedó 1 noche en enero de 2024
Respuesta de DB el 21 mar. 2024
Hello Robert, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable.

8/10 Bueno

Ashanti

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The only complaint I have is the hotel smelled like marijuana. I had to pay a deposit in case I smoked in the room which I don’t do, but the whole hotel smelled. Also it was hard to sleep because it was loud with doors opening and closing all night.
Se hospedó 1 noche en febrero de 2024
Respuesta de DB el 4 mar. 2024
Thank you for taking the time to share. We appreciate your feedback regarding our staff. I hope you will return to enjoy a memorable and exceptional experience.

10/10 Excelente

Alejandro

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I got the room with the jacuzzi/hot tub in it. Absolutely worth the extra money. Very roomy for two people and sits low so aren't trying to climb in and out with a potential fall. The jets were very powerful and relaxing. Added bubble bath, and enjoyed the soak. Black out curtains made it nice and the casino is very close by. Will return for this specific style of room.
Se hospedó 1 noche en febrero de 2024
Respuesta de DB el 4 mar. 2024
Thank you for taking the time to share. We appreciate your feedback regarding our staff. I hope you will return to enjoy a memorable and exceptional experience.

6/10 Aceptable

Doug

Se hospedó 1 noche en febrero de 2024
Respuesta de DB el 21 mar. 2024
Hello Doug,I am sorry to hear that you did not enjoy your stay with us. Please accept our apologies for the lack of hospitality you experienced. This is not the impression we want to leave our valued guests. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pleased
Would stay there again
Se hospedó 1 noche en febrero de 2024
Respuesta de DB el 4 mar. 2024
Thank you for taking the time to share. We appreciate your feedback regarding our staff. I hope you will return to enjoy a memorable and exceptional experience.

8/10 Bueno

Mary

Se hospedó 1 noche en febrero de 2024
Respuesta de DB el 21 mar. 2024
Hi Mary, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us. Please give us chance to provide you with a superior experience for our guests in the future.

10/10 Excelente

Robert

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Our stay at Baymont in Danville IL
All of the clerks were very friendly and helpful. We got in at supper time and the lady working recommended a great place for us to eat!
Se hospedó 1 noche en febrero de 2024
Respuesta de DB el 4 mar. 2024
Thank you for taking the time to share. We appreciate your feedback regarding our staff. I hope you will return to enjoy a memorable and exceptional experience.

4/10 Mediocre

Steve

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I’ve stayed here twice recently. My first experience was great. My room was inside the hotel. Yesterday, I was given a rom where the door is outside like a motel. The room was disgusting. I slept horrible. It was just gross. Horrible. I feel like I completely wasted my money. I should’ve just slept in my car in the cold vs that nasty room.
Se hospedó 1 noche en febrero de 2024
Respuesta de DB el 4 mar. 2024
I’m sorry to hear about your disappointment with us, Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. We look forward to serving you with a superior experience for our guests in the future.

6/10 Aceptable

Marcella

Se hospedó 1 noche en enero de 2024
Respuesta de DB el 4 mar. 2024
I’m sorry to hear about your disappointment with us, Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. We look forward to serving you with a superior experience for our guests in the future.

2/10 Terrible

Krystine

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de DB el 4 mar. 2024
I’m sorry to hear about your disappointment with us, Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. We look forward to serving you with a superior experience for our guests in the future.

10/10 Excelente

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great room at a great price
Checked in, the staff was friendly and fast. Room was clean and bed was comfortable. My kids wanted to go swimming, pool are was in great shape, well maintained and plenty of towels. Overall, Awesome place
Se hospedó 1 noche en enero de 2024
Respuesta de DB el 4 mar. 2024
Thank you for taking the time to share. We appreciate your feedback regarding our staff. I hope you will return to enjoy a memorable and exceptional experience.

10/10 Excelente

Katherine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Best hotel!
Very clean hotel with a quiet cozy environment. The girls at the hotel were so accommodating! Thank you ladies for our fun time last weekend!
Se hospedó 1 noche en diciembre de 2023
Respuesta de DB el 4 mar. 2024
Thank you for taking the time to share. We appreciate your feedback regarding our staff. I hope you will return to enjoy a memorable and exceptional experience.

10/10 Excelente

Dachera

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel
Se hospedó 2 noches en diciembre de 2023
Respuesta de DB el 4 mar. 2024
Thank you for taking the time to share. We appreciate your feedback regarding our staff. I hope you will return to enjoy a memorable and exceptional experience.

8/10 Bueno

James

Se hospedó 1 noche en noviembre de 2023
Respuesta de BW Regency Inn el 8 dic. 2023
Hello James, Thank you for taking the time to share. We appreciate your feedback regarding our staff. I hope you will return to enjoy a memorable and exceptional experience.

10/10 Excelente

Toni

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de BW Regency Inn el 8 dic. 2023
Hello Toni, Thank you for taking the time to share. We appreciate your feedback regarding our staff. I hope you will return to enjoy a memorable and exceptional experience.

10/10 Excelente

Evan

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stayed for three days. Nice clean room, friendly staff, and a decent breakfast. I like the hotels where you can back your car right up to your room door.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Dinesh Baldawa el 14 nov. 2023
Hello Evan, Thank you for taking the time to share. We appreciate your feedback regarding our staff. I hope you will return to enjoy a memorable and exceptional experience.

2/10 Terrible

Janet

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We just needed a place for one night and it was clean and relatively quiet.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Dinesh Baldawa el 12 nov. 2023
Hello Janet, I am sorry to hear that you did not enjoy your stay with us. Please accept our apologies for the lack of hospitality you experienced. We value your feedback and thank you for your business.

10/10 Excelente

Mrs

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Katie was great, fantastic customer service!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Dinesh Baldawa el 3 nov. 2023
Hello Mrs ,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Please do come see us again.

2/10 Terrible

Roberto

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel sucked. Tried 3 different rooms and none of the jetted tubs worked. Waste of time and money. Do not recommend
Se hospedó 1 noche en octubre de 2023
Respuesta de Dinesh Baldawa el 2 nov. 2023
Hello Roberto, I am sorry to hear that you did not enjoy your stay with us. Please accept our apologies for the lack of hospitality. We value your feedback and thank you for your business.

8/10 Bueno

Debbie

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Dinesh Baldawa el 12 nov. 2023
Hi Debbie, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us. Please give us chance to provide you with a superior experience for our guests in the future.

8/10 Bueno

Amanda

M
Se hospedó 1 noche en agosto de 2023
Respuesta de Dinesh Baldawa el 27 oct. 2023
Hello Amanda ,Thank you for being a valued guest and for providing us the feedback regarding our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Wont be back
The pictures and description was misleading. We were not aware that 1st level was outside entrance which would have been nice to know as we would not had booked the hotel. Hot tub wasnt working which wouldve been nice to know as we chose a hotel based off of having a hot tub to relax in after a days worth of driving. Beds werent comfortable, curtains were disgusting with water stains.
Se hospedó 1 noche en octubre de 2023
Respuesta de Dinesh Baldawa el 23 oct. 2023
Thank you for taking the time to share your feedback. I am sorry to hear that you did not enjoy your stay with us. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits

6/10 Aceptable

JAMI

Le gustó: Limpieza, personal y atención, comodidad de la habitación
friendly staff. breakfast was great. outside entrance to our room -parking spots are tight. i had called previous to staying about hot tub but it wasn't working when we arrived.-disapointing
Se hospedó 1 noche en octubre de 2023
Respuesta de Dinesh Baldawa el 17 oct. 2023
Hi JAMI, I’m sorry to hear about your disappointment with us, Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. We look forward to serving you with a superior experience for our guests in the future.

6/10 Aceptable

Hayley

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
Bed was uncomfortable. Breakfast area was super small which was ok during the week but on weekend there were people waiting for you to finish so they could sit down. Dryers in the laundry facility did not work.
Se hospedó 5 noches en octubre de 2023
Respuesta de Dinesh Baldawa el 16 oct. 2023
Hayley ,Thank you for sharing your experience with us. We appreciate the input referring to our breakfast. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

4/10 Mediocre

Lisa M

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Got here at 5:44pm and my room was not ready. They said the housekeeper didn’t finish it yet. The hot tub was out of service. The room was an outside entrance. Not thrilled about that.
Se hospedó 1 noche en octubre de 2023
Respuesta de Dinesh Baldawa el 14 oct. 2023
Hi Lisa, I’m sorry to hear about your disappointment with us, Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. We look forward to serving you with a superior experience for our guests in the future.

10/10 Excelente

Kala, Sauk Rapids

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice Would stay here again Great breakfast! Only problem was hot tub not hot and pool closed for maintenance when wanting to use it.
Se hospedó 1 noche en octubre de 2023
Respuesta de Dinesh Baldawa el 12 oct. 2023
Hello Kala ,Thank you for sharing your experience with us. We appreciate the input referring to our breakfast. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

4/10 Mediocre

Jeremy

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Would definitely not stay again
The cleanness was terrible, what seemed to be mold in shower, chipped paint, stains and what appeared to be blood stains on bed cover. We booked this reservation because of indoor pool and hot tub, but was told hours after check in that they were not working. Maybe a good thing, seeing how the rest of the room was cleaned.
Stan's on lamp shades
Stains on lamp shades
Stains on lamp shades
What appears to be blood stains on bed cover
Se hospedó 1 noche en octubre de 2023
Respuesta de Dinesh Baldawa el 11 oct. 2023
Hello Jeremy, I sincerely apologize for the conditions of the hotel. We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We strive to do our very best with accommodating each and every one of our guests. Thank you for your business.

4/10 Mediocre

Lucas

I cant give a review of this property because I didn't get to stay at it. They called the day of our arrival to tell is they overbooked and didnt have a room for us. We booked a king room and chose the hotel because it had a pool. We had to stay in their downtown location in a queen room and seasonal outdoor pool that was closed. Very disappointing
Se hospedó 1 noche en septiembre de 2023
Respuesta de Dinesh Baldawa el 3 oct. 2023
Hello Lucas, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.