6/10 Aceptable
Alejandra N.
28 sept. 2025
Le gustó: Limpieza
When we got to the property at 4pm, it was 89 degrees inside the condo and the AC was off. When I contacted Vrbo, they said to give it time to cool down and that their policy is for the AC to be turned off for energy efficiency which makes no sense in south Texas. We went out to dinner to give it time to cool down and came back 3 hours later and it was still 79 degrees in the condo. We called vrbo again and they said someone would be over in the morning, after 10 am and that they would call. We also let Vrbo know that the WiFi wasn’t working and two of the shower heads in one of the bathrooms wasn’t working. Overnight, it finally cooled upstairs down to a comfortable temperature. No one ever called or came by that we know of. The AC never fully cooled down the downstairs and we were sweating having dinner down there the second night of our stay. The rental was beautiful and the beds were very comfortable but the AC being off and it being as hot inside as it was outside made for a miserable first night and I was disappointed no one ever contacted us about our poor experience.
Alejandra N.
Se hospedó 2 noches en septiembre de 2025