This stay was for my family to have a place for Thanksgiving. We arrived in the afternoon right after check-in time, and my wife and I were disappointed from the start of entering the house.
1. The pictures do not match several items in the house:
- the living room chairs are not as pictured, and instead, are uncomfortable, outdoor chairs
- the couch had a huge pinkish / red stain on the cushion
- there were not enough amenities in the kitchen (there was only an empty pepper shaker and salt shaker, a coffee pot but no coffee or coffee filters, and several of the cooking utensils were either inadequate / broken, or unclean, with pieces of dried food particles still stuck to it)
- the lighting was different, both in the breakfast area, and in the master bedroom
- the tv did not work properly in the “master”
- the linens on the beds were different that pictured, which probably would have been ok, but every linen had stains on them, and were clearly and obviously in need of replacement (some stains appeared to be unwashed food particles, especially on the only throw blanket in the whole property that was in the living room)
2. There were several common amenities that were absent from the property
- I already mentioned the kitchen issues
- there was no secondary lock on the front door for added security (anyone with the electronic lock code could just punch it in and walk right in)
- the front door was basically a full sized window, and had no covering or blind, so anyone that happened up to the front door was looking right into your space
- when I tried to bathe our 2 year old in the tub / shower combo, the water was coming out of the shower head and the faucet at the same time, and the drain would not properly plug (I tried several things to trouble shoot this situation to no avail), so I just had to hold my 2 year old in the other shower to properly bath her)
- the toilet paper was the worst toilet paper that I’ve ever used, and one of the toilet paper holders was broken
- the window in the “twin bed” room was openly accessible to anyone (including our kids) from the bed, and had no screen - in most cities, this is a code violation / city ordnance issue) and made my wife and I very uncomfortable that our kids might open it and fall right out of a second floor window onto the driveway
3. Overall, it was not a good value. If the owners would like to reach out, I took pictures to document the issues.