This condo is super cute and a great space for what we needed. It was pretty clean for the most part, however the beds were EXTREMELY hard and the master was actually some sort of inflatable or rubber mattress that squeaked and was incredibly uncomfortable. My biggest concern was our check in. I had been asking for weeks for an early check in, to which I was continuously told to check the morning of check in for availability. I got a message the night before offering a discounted stay to check in a day earlier, so obviously the home was available. I was denied early check in day of, then was not even provided check in instructions until almost two hours past standard check in time. My messages were not responded to and the phone line for existing reservations kept going to voicemail. I finally got a hold of someone when I selected the option to make a new booking (shocking, you answer for new customers but not the ones who have already paid you) and was told the home had been ready all day, oops here are your check in instructions. No apology or explanation. This was extremely upsetting as we were trying to coordinate multiple households after 8-10 hour drives from out of town. Unacceptable customer service, very disappointed in this aspect.