Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house was in a great location and was the right size for our family. The furniture was appropriate and the kitchen was well stocked for our needs. However, when we arrived at the rental office at 3pm, the agent said that the house appeared not ready. I explained that we had paid extra for early check in and I did not understand why it was not ready. Then she asked if maybe someone else had picked up the keys. I said no I was the only one that could pick up the keys. Eventually she figured out that the house was in fact ready and gave us the keys, directions, etc. This was stressful as I have a special needs child that needed to be fed at a specific time which is why we paid the check in early fee. We eventually made it to the house and upson arrival everything seemed ok. After we were there for a day, we found hard candy on the floor, a fish hook in the walk way in the living room, LOTS of fishing line all over the living room floor, dishes that had food all over them, and the pool area was littered with leaves and dirt. We were finally able to get into the hot tub on Friday but there was so much chlorine in it that it burned our eyes so we could not enjoy it.(the tag on the hot tub said that it was serviced on Tuesday) The pool was never rechecked during the week and became quite dirty. We cleaned up as best we could to keep our little one safe. I have rented from this company on many occasions and this is the first time that I have encountered anything like this. The house was great, but cleaning was terrible!