2/10
It was a truly nightmare. Heating was not working properly, I had to manage my self with a small heater and the central one, connecting and disconnecting because there was not a good temperature regulation, one day I was freezing fully clothes (even with my jacket) under the sheets, mattress beyond uncomfortable, I was able to feel the wires on my back and one day I even considered sleeping on the floor, one day one employee left me stocked on the elevator for around 10 minutes because doesn’t let me go out nor use her card to unblock, asked 3 times for the safe box to be unlocked. Ladies on the front desk without any kind of training about client service, always bad mood to answer. There was a guy from the night shift, he was the only one able to support for the rest, I truly don’t recommend this hotel
Juan Luis
Se hospedó 4 noches en marzo de 2025