Hoteles con pileta en Cleveland

"The general condition of the hotel is poor, old, tired and a bit scruffy. The rooms just about fit the bill, but the bathrooms are very small. The general condition of the hotel is not good, the corridors are grotty and the floor is uneven. The staff are hit n miss, the cleaning ladies were friendly enough the night shift staff were completely incompetent, and don't expect room service, I had to order in a pizza!! It may have been because it was late, but they declined to provide even a...

"El personal super calido y amable, en especial la chica que tienen en los desayunos, te hace sentir bienvenido y cuidado, solo que a mucho personal le hace falta su gafete con su nombre, lo cual es una pena y no se pueden identificar bien. Los cuartos son espaciosos y las camas son realmente cómodas, pero es decepcionante la limpieza, la tina estaba extremadamente sucia, en especial el desagüe, no es agradable bañarse en un lugar así. El gimnasio cuenta con mucho equipo variado y eso es un 10,...

"Good job"

"The stay here was bought for us as a gift. It was such a thoughtful gift as we had 2 wonderful days / nights in the beautiful village of Helmsley. The heated pool was a real delight as was the use of the spa facilities. "

"We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...