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Opiniones sobre Dynasty Red Mountain Ranch

4 out of 5
Dynasty Red Mountain Ranch
R712 Golden Gate Road, Clarens, Free State

Opiniones

3,0
Evaluación: 10 - Excelente. 0 de 2 opiniones" "
Evaluación: 8 - Bueno. 0 de 2 opiniones" "
Evaluación: 6 - Aceptable. 0 de 2 opiniones" "
Evaluación: 4 - Mediocre. 1 de 2 opiniones" "
Evaluación: 2 - Terrible. 1 de 2 opiniones" "

4,0/10

Limpieza

2,0/10

Personal y atención

4,0/10

Estado de la propiedad e instalaciones

Opiniones

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Personal y atención
Disappointment in Clarens
Peaceful cottage with amazing mountain views spoilt by appalling check in from a rude and unapologetic management team. Thankfully access to the property , check in and check out was facilitated by Tommy from Kiara lodge
Se hospedó 1 noche en noviembre de 2019
Respuesta de VELI el 12 dic. 2019
Dear Anonymous Thank you for bringing this to our attention. We’re sorry to hear of your less than satisfactory experience from our team and hope you will accept our sincerest apologies. . We would like to make things right if you give us one more try.The next time you book with us please do make sure you call or SMS Mara/Jacques 30 minutes before arrival and give them an exact time of arrival as the reception in that area is poor .Warm regards Dynasty Red Mountain Ranch.

2/10 Terrible

Lephallo

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The reception was extremely poor, we waited for an hour at the gate for someone to open for us. we spent around R200.00 airtime calling the office and the Officer we were given his number. finally someone who came to our rescue just passed us at the without an apology. we were so unhappy and decided to go to other hotel.
Se hospedó 1 noche en agosto de 2017