4/10
I am very disappointed with the hotel, first of all they never told me that the hotel was under construction which I think is very important for the comfort of the guest, secondly, when making the reservation they told us that breakfast (coffee and fruit) was included and they didn't give us that either, thirdly, they also didn't include the room cleaning service which is very important since we are staying FOR MORE THAN 3 DAYS! , and the only thing they told us is that they could only change the towels! very bad service. And finally, due to the issue of the contribution at all times that we have been in the hotel we have problems with the electricity since it goes out all the time, the noises are annoying so it ruined my tranquility and comfort. The price I paid for each night at the hotel does not seem fair to me for what I received during my stay, and I still have two days left to be here, and I did not want to cancel the reservation so as not to lose my money.
Rosa María
Se hospedó 5 noches en mayo de 2025