Recepción

Opiniones sobre DoubleTree by Hilton Chico

4 out of 5
DoubleTree by Hilton Chico
685 Manzanita Ct, Chico, CA

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 565 de 1002 opiniones" "
Evaluación: 8 - Bueno. 220 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 104 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 67 de 1002 opiniones" "
Evaluación: 2 - Terrible. 46 de 1002 opiniones" "

8,8/10

Limpieza

8,8/10

Personal y atención

8,0/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Pascual

Se hospedó 1 noche en enero de 2024
Respuesta de Front Desk el 4 abr. 2024
Thank you for your feedback

8/10 Bueno

Elizabeth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Es muy buen servicio pero es muy malo el desayuno
Se hospedó 1 noche en julio de 2023
Respuesta de les el 29 jul. 2023
Thank you for sharing your feedback! We hope to see you soon!

10/10 Excelente

Elizabeth

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me gusto que en la televisión estaba mi nombre como dándonos la bienvenida
Se hospedó 1 noche en marzo de 2023
Respuesta de Alyssa el 5 abr. 2023
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excelente

hortencia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2022
Respuesta de leslie el 6 jun. 2022
Thank you for staying with us! We appreciate your feedback!

8/10 Bueno

Jorge Paulo

Le gustó: Servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
Se hospedó 7 noches en noviembre de 2021

10/10 Excelente

Alfonso

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Exelente y super limpio estaa
Se hospedó 1 noche en febrero de 2021
Respuesta de Front Office Supervisor el 17 feb. 2021
Gracias!

10/10 Excelente

Linda ximena

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Increible Y muy limpio
Se hospedó 1 noche en diciembre de 2020
Respuesta de Front Office Supervisor el 3 ene. 2021
Gracias por tu comentarios!

8/10 Bueno

Suneet

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ok - price was high
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

LouAnne, Tracy

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Room had a weird smell when we entered, our room was not cleaned, was not able to call housekeeping to bring clean towels at least. Needed to go down to get towels ourself. This hotel was very overpriced for the area.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Laurie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was kind and helpful. The room was clean and large. Quiet area, even so close to the freeway. Convenient. Nearby shopping and restaurants.
Se hospedó 1 noche en mayo de 2024
Respuesta de Office Manager el 14 may. 2024
Hello Laurie - Thank you for highlighting our staff's kindness and the cleanliness of our rooms. We're glad you found our location convenient and enjoyed the peaceful surroundings. We hope you had a great time exploring the nearby shopping and dining options as well. We hope to continue being the choice of your hotel when you return to Chico!

10/10 Excelente

Luis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Check in Staff
Se hospedó 1 noche en mayo de 2024
Respuesta de Office Manager el 14 may. 2024
Hello Luis-Thank you for taking the time to share your experience with us. We are happy to hear that you enjoyed your stay with us, and I am glad to know that our staff treated you with great service and hospitality. We hope to continue being your choice of hotel when you return to Chico!

10/10 Excelente

Maureen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and well maintained
Se hospedó 1 noche en mayo de 2024
Respuesta de Office Manager el 8 may. 2024
Hello Maureen - Thank you for leaving a positive rating for our hotel! We are happy to know that we exceeded your expectations during your stay. We appreciate to know that cleanliness was a highlight for you, as we strive to provide a comfortable and sanitary environment for all our guests. Your feedback is valuable to us, and we hope to welcome you back in the future. As always, your warm cookie awaits!

10/10 Excelente

Meagan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Office Manager el 8 may. 2024
Hello Meagan - Thank you for staying at the DoubleTree by Hilton Chico! We are very happy to know that you enjoyed your stay. We hope that you will consider us for your future travels and that we can welcome you back soon. If there is anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

10/10 Excelente

Ivan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Office Manager el 8 may. 2024
Hello Ivan - Thank you for staying at the DoubleTree by Hilton Chico! We are very happy to know that you enjoyed your stay. Our team works hard to provide exceptional service and create a comfortable environment for our guests. We hope to welcome you back soon for another enjoyable stay.

10/10 Excelente

Connor

Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Tyson

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Construction at the intersection, but parking is easy and close to the entrance
Se hospedó 1 noche en abril de 2024
Respuesta de Office Manager el 2 may. 2024
Hello Tyson - Thank you for taking the time to share your experience with us. We appreciate your five-star rating! We apologize for the City construction that occurred during your stay. We hope that on the next visit, you will experience a more enjoyable stay! As always, your warm cookie awaits!

10/10 Excelente

Allison

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Office Manager - Leslie Perez el 2 may. 2024
Hello Allison - Thank you for taking the time to fill out the survey and leaving a positive rating! We are happy to know that we met your expectations, and we hope to receive another visit from you, as always, your warm cookie awaits!

10/10 Excelente

Rhiannon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfection
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 25 abr. 2024
So glad to hear your enjoyed your stay here with us at Doubletree Chico! We look forward to serving you again in the near future! Thank you for your review!! We truly appreciate guests like you !

10/10 Excelente

Kori

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love this place!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 25 abr. 2024
Thank you for your review Kori! We truly appreciate great guests like you! We look forward to seeing you again in the near future!

10/10 Excelente

Rachel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I will definitely book a hotel room here again!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 25 abr. 2024
So glad you had a great stay with us Rachel! We look forward to seeing you again!!! Thank you for your review

10/10 Excelente

Ashley

Le gustó: Servicios
comfortable beds clean friendly
Se hospedó 1 noche en abril de 2024
Respuesta de Office Manager - Leslie Perez el 2 may. 2024
Hello Ashley -Thank you for staying at The DoubleTree by Hilton Chico! We are happy to know that you enjoyed your stay. We hope to continue being your choice of hotel when you return to Chico, CA! We hope to see you in the nearby future!

10/10 Excelente

Lulu

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 25 abr. 2024
Thank you for your review!

8/10 Bueno

Sam

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was very nice
Se hospedó 1 noche en abril de 2024
Respuesta de Office Manager - Leslie Perez el 2 may. 2024
Hi Sam -Thank you for staying at The DoubleTree by Hilton Chico! We appreciate to know that you had a pleasant stay. We hope that our services met your expectations and if there is anything we can do to make your stay better, please reach out to us. We strive to make a hotel stay a home away from home. We hope to see you in the future, as always, your warm cookie awaits!

10/10 Excelente

Michelle, Redding

Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services el 25 abr. 2024
Thank you for your review!

10/10 Excelente

Lauren

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean room. One of the best beds I’ve ever slept in.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 25 abr. 2024
Thank you for your great review Lauren! We are so glad you go your good nights rest with us! We hope to see you again in the near future!

10/10 Excelente

Richard

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stop on a trip from San Diego to Oregon.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services el 25 abr. 2024
Thank you for your review Richard! We hope to see you again!

10/10 Excelente

Hernan, Lake Forest

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good choice
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services el 25 abr. 2024
Were so glad you enjoyed your stay with us Hernan! we hope to see you again in the near future!

4/10 Mediocre

Kendra

Viajó con su familia
Showed up at 430 for a 4pm check in and room still wasn’t ready. The front desk person seemed to act like this was normal. The only thing that made it better was the super friendly and apologetic housekeeping staff that we encountered on the way to our room after it was finally ready.
Se hospedó 1 noche en abril de 2024
Respuesta de Leslie P, Office Manager el 8 abr. 2024
Hello KendraThank you for staying at the DoubleTree by Hilton Chico. First, I would like to apologize for any inconvenience you experienced upon your arrival. I will address this issue with our front desk staff to ensure it does not happen again. Thank you for acknowledging the efforts of our housekeeping team. Please know that this feedback is valuable to us as we strive to improve our guest experience. We will share this feedback, most importantly, with our housekeeping staff. We hope the rest of your stay is enjoyable and comfortable.

10/10 Excelente

Johana, West Sacramento

Se hospedó 1 noche en abril de 2024
Respuesta de Office Manager - Leslie Perez el 2 may. 2024
Hello Johana - Thank you for staying at the DoubleTree by Hilton Chico! We are happy to know that you gave us a positive rating. We hope that with your visit, you were able to enjoy our comfortable accommodations and exceptional service. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 Excelente

Traci

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very welcoming
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk el 6 abr. 2024
Traci, we are so delighted to hear that you had a great experience with us and that the staff was able to take care of you. We hope to see you again in the near future.

10/10 Excelente

Zekun

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services el 25 abr. 2024
Thank you for your review Zekun!

10/10 Excelente

Sonya

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I have stayed here before and will continue to when I come to visit my son. Clean and the staff are amazing.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Management. el 4 abr. 2024
We appreciate your business. Thank you for staying with us.

10/10 Excelente

Kerri

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 4 abr. 2024
Hello Kerri, thank you for your feedback!

10/10 Excelente

Jennifer

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, convenient and nice staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 4 abr. 2024
Hello Jennifer, thank you for your feedback!

8/10 Bueno

Erik

Le gustó: Limpieza, personal y atención
Se hospedó 4 noches en marzo de 2024
Respuesta de Front Desk el 4 abr. 2024
Hello Erik,Thank you for your feedback

8/10 Bueno

Jerry

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice, clean and updated hotel. Clean and comfortable room. Good location right off the highway. Friendly staff. We would definitely stay again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 4 abr. 2024
Hello Jerry, Thank you for your feedback! We hope to see you again!

10/10 Excelente

Geane

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
So clean quiet & comfortable. Thank you
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 4 abr. 2024
Hello Geane!Thank you so much for your feeback!

10/10 Excelente

Maria Fariza

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved it! The rooms were comfortable, staff was wonderful & the facilities were perfect/clean. The warm cookies are very welcoming & something we always look forward to every time!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 4 abr. 2024
Hello Maria,thank you for your feedback! We are so happy you enjoyed your stay

10/10 Excelente

Donna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean, and very handy.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 4 abr. 2024
Hello Donna, thank you for your feeback

10/10 Excelente

Kori

Se hospedó 2 noches en marzo de 2024
Respuesta de Office Manager - Leslie Perez el 2 may. 2024
Hi Kori - Thank you for staying at the DoubleTree by Hilton Chico! We are happy to know that you gave us a positive rating. We hope that with your visit, you were able to enjoy our comfortable accommodations and exceptional service. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 Excelente

Ivan

Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 4 abr. 2024
Hello Ivanthank you for your feedback!

10/10 Excelente

Jason, Bakersfield

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was the best stay I have ever had at a doubletree hotel. The staff was top notch and eye catching. the 15$ breakfast was absolutely amazing and totally worth it the only problem I had with it was they only had bacon, sausage was not an option. I stayed there by myself on business trip and the quiet atmosphere was very appreciated becuse I could relax after a long day. The snack section was fully stocked and easly accessible. I will definitely stay there again! A rating
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk Management. el 25 mar. 2024
Hi Jason, Thank you for staying at the Doubletree in Chico. We really appreciate your business.

10/10 Excelente

Andrea

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 4 abr. 2024
Hello Andrea, Thank you for your feeback!

10/10 Excelente

Jason, Bakersfield

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 4 abr. 2024
Hello Jason, thank you for your feedback!

8/10 Bueno

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room with king rather tight. Great breakfast.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 4 abr. 2024
Thanks for your feeback!

10/10 Excelente

Brenda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was super helpful.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 4 abr. 2024
Hi Brenda, thanks for your feeback!

10/10 Excelente

Maureen

Clean
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 4 abr. 2024
Thank you for your feeback!

10/10 Excelente

Mike

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Plenty of parking… definitely one of the nicer places to stay in Chico clean rooms, nice bar and restaurant, will definitely return
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 4 abr. 2024
Hello Mike, thank you for your feedback and hope to see you again!

10/10 Excelente

Kim

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice remodel accommodating
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk el 4 abr. 2024
Hi Kim, thank you for your feeback!