1 habitación, ropa de cama de alta calidad y colchones con pillow-top
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Opiniones sobre WoodSpring Suites Chicago Addison

2.5 out of 5
WoodSpring Suites Chicago Addison
991 E. Lake Street, Addison, IL

Opiniones

6,0
Evaluación: 10 - Excelente. 46 de 183 opiniones" "
Evaluación: 8 - Bueno. 33 de 183 opiniones" "
Evaluación: 6 - Aceptable. 26 de 183 opiniones" "
Evaluación: 4 - Mediocre. 25 de 183 opiniones" "
Evaluación: 2 - Terrible. 53 de 183 opiniones" "

7,0/10

Limpieza

6,8/10

Personal y atención

5,6/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

3,4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Leidy

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Macario

Le gustó: Limpieza
Yes
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Josselin

Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Mario

Viajó con su familia
No le gustó: Limpieza, comodidad de la habitación
Se hospedó 28 noches en enero de 2023

4/10 Mediocre

Hugo

Viajó con su familia
No le gustó: Limpieza, comodidad de la habitación
Mi estancia me pareció mala
Me pareció malo desde el principio llegue 10:10 y no quisieron asectarme a pesar de tener ya pagada la reservación de 7 días no ubo ni un día de limpieza en 7 .días . el microondas no servia al segundo día de estancia y tardaron 2 días más en cambiarlo
Se hospedó 7 noches en septiembre de 2022

8/10 Bueno

ANIBAL

Se hospedó 8 noches en mayo de 2022
Respuesta de GM el 28 may. 2022
Thank you for your response, we value your review.

10/10 Excelente

Mario R

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 7 noches en abril de 2021
Respuesta de Guest Relations el 5 may. 2021
Dear Mario, We would like to thank you for choosing our hotel and taking the time to complete a review. Feedback from our guests is very important to us and your input helps us with our continuing efforts to provide excellent service and a great stay. Thank you for your business and we look forward to seeing you in the future. Kind regards, Kim C. Guest Relations

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
Muy buen hotel limpio buen ambiente y los trabajadores brindan un servicio bien profecional y te asisten lo mas rápido a cualquier necesidad que tengas
Se hospedó 7 noches en septiembre de 2020
Respuesta de Leslie, Frontdesk Agent el 4 oct. 2020
Muy buen atención de la muchacha del frondesk que habla español

8/10 Bueno

Juan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good place
Good place all is a new
Se hospedó 1 noche en noviembre de 2019
Respuesta de General Manager el 28 nov. 2019
Thank you for your survey.

2/10 Terrible

Cliente verificado

Se hospedó 2 noches en noviembre de 2019
Respuesta de General Manager el 28 nov. 2019
Please contact us so we can make this better next visit.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en septiembre de 2019
Respuesta de General Manager el 8 oct. 2019
Thank you !

6/10 Aceptable

Kevin

Se hospedó 2 noches en abril de 2024

2/10 Terrible

Loay

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza
Rude staff and a lot was missing in my room…
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Loay

Staff is rude, my room didn’t have a couch, garbage bins, or even enough towels. I didn’t have soap or little shampoo bottles. It was quite possible the worst hotel I’ve ever stayed at. The manager is unbelievably rude and talked to me like I was a child who was in trouble.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Tekisha

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Andrea

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Krista

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very nice property
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Andrea

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Andrea

Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Mike

No le gustó: Limpieza, comodidad de la habitación
Extremely disappointed
I booked a reservation through Hotels.com and when i drove all the way over there....the office was closed and couldn't even check-in!!! And did not receive a refund...in fact both the hotel and Hotels.com refused to refund me because of policy!!! I will never stay there because of that and not to mention...the parking lot wasn't plowed, barely any lighting and looked very dirty
Se hospedó 1 noche en enero de 2024

2/10 Terrible

abdul

Viajó por negocios
No le gustó: Limpieza, comodidad de la habitación
bad experience
not clean,and staff is rude
Se hospedó 9 noches en diciembre de 2023

2/10 Terrible

Mattianna

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Hugo

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Ashley

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Damjan

Se hospedó 2 noches en octubre de 2023

4/10 Mediocre

Rolando, Sterling

Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Davantae

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza, servicios
The front desk lady. She is short and mean! Jus rude for no reason.
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Tirso

Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Mateo

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Domingo

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Thomas

Viajó por negocios
No le gustó: Limpieza, servicios
The property seemed to be fairly new, however the rooms were not well kept. The first room smelled like cat urine. The bath was minimal setup. The second room was plain with no remote for the TV and there was what looked like cleaning solution that was spilled on the floor at the bath and dried up. The wasn't a shower curtain in the bath and not even a cup to rinse your mouth or get a drink. The bath had a wash cloth and a bath towel. I guess they don't use hand towels. At 10PM they leave the lobby closed. When i left at 7AM everything was locked down and a box was there to put the pass card. Never Again!!
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

James

Viajó por negocios
What a joke !!
Don't clean rooms until you've been there 14 days !! When I finally hit the 14 day limit and asked for the cleaning, they still did not do it the following day. made me wait another day . Why ? 16 days before a cleaning ? They hand out toilet paper like it's made of gold. have to go to office because they only give one roll at a time. Have to trade in towels if you want clean ones. The day I had to leave, they hassled me every 5 minutes after the 11:00am check out time, even though the place was empty and there was no need for pushing me. I stayed there 3 weeks but they couldn't give me an extra 40 minutes to move everything out ? This place is a joke with clowns for staff members. No ice machine. It took 3 days to get the service guy to address the remote not working - by that time I had already taken the one out of the gym to use in my room.
Se hospedó 4 noches en septiembre de 2023

2/10 Terrible

James

Viajó por negocios
No le gustó: Limpieza, comodidad de la habitación
Seriously ? You only clean the rooms every 14 days ?? You don't leave an extra roll of toilet paper? Who goes 14 days with one roll? Then you have to beg for another roll at the front office like it's made of gold ? They clowns attending the office are more interested in carrying on conversations with others, while we have to stand there and wait for them to finally get around to help us? My remote did not work the day i arrived, could not change a channel on the TV. Went to the office. They said "the guy will fix it as soon as he comes downstairs after his break". An hour later, I went into the exercise room and took the remote from there and left my piece of crap in the gym. Two days later, someone came in and left a new remote. TWO DAYS LATER ?? No ice machine. Only get 2 towels and two washcloths (they must be made of gold too!!) - asking for clean ones seems like a real sacrifice for the office staff. Basically, your hotel sucks big time. Worst 3 weeks stay of my life.
Se hospedó 7 noches en agosto de 2023

2/10 Terrible

Haydee

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No control for tv. Not clean.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Liz

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
This place was simple. No frills. It is not located by much, but it is super convenient to the highway. The woman at the desk was friendly. Don’t expect much other than a clean place to sleep. The people staying there were also very friendly. Overall, not bad at all.
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Eeron

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I DONT RECOMMEND THIS HOTEL FOR ANY TYPE OF BOOKINGS. Property is a complete mess. It took me 30 mins to initially check-in, just to come find the room smelling like cigarettes. Although its a non-smoking hotel. They gave me a second room but it was filthy, like the previous people had just left. They gave me a third room and it smelled like curry. All that took a total of 1.5 hrs. I just had to leave after that, thanks to expedia for looking for a different place for me.
Se hospedó 3 noches en junio de 2023

2/10 Terrible

lukasz

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Room had cacroaches !! hotel did not fully refund me !

10/10 Excelente

MARILYN

Le gustó: Limpieza
Nice.
Se hospedó 11 noches en mayo de 2023

2/10 Terrible

Robert

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I will never ever stay there again. No hand towels, dirty, seedy people all over, no Kleenex or hair dryer. Awful
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Maria Paula

Se hospedó 3 noches en mayo de 2023

2/10 Terrible

Mohit

Viajó por negocios
No le gustó: Limpieza, comodidad de la habitación
Bad experience of Hotel Industry
Staff rude behaviour, i never seen this kind of behaviour in the hotel industry. In the room missing the accessories as shown your on website
Se hospedó 7 noches en abril de 2023
Respuesta de Hotel Representative el 8 may. 2023
Thank you for reviewing your recent stay with us. We regret that the service and amenities were not to acceptable levels during your stay. We continue to try to improve our guest experience and value feedback such as yours. We hope to see you again so we can show you what we are truly capable of!

2/10 Terrible

Cassandra

No le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Jamesanthony

Le gustó: Limpieza, comodidad de la habitación
Liked my room
Was nice and quiet, we spent a lot of time connecting
Se hospedó 1 noche en abril de 2023

4/10 Mediocre

nick

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
The hotel was really clean, but there isnt an ice machine, no tissues, in the room, no shampoo, the bedframe was wicked sharp, cut my leg open, no staff, key cards didnt work after 24 hours, no hair dryer in the room.
Se hospedó 2 noches en abril de 2023

4/10 Mediocre

Herbert

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Atanas

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Ta-Tasha!
Tasha is the best! Helped me with everything I needed. Resolved all my issues I had with Hotel.com payment.
Se hospedó 1 noche en marzo de 2023

4/10 Mediocre

Stefan

Viajó por negocios
Not recommended!!!
The facility is made for long stays. It has a kitchenette and fridge in every room. But no utensils! If you actually want to use the stove, you have to bring your own cookware, or BUY it at the facility! There is no option to just borrow anything. Everything costs extra: internet at a reasonable speed, fresh towels, room service, nothing is included! You can’t even have anything like Amazon delivered to the front desk! They will turn it down and send it right back! First and last time I stay at this place!
Se hospedó 7 noches en febrero de 2023

8/10 Bueno

Cliente verificado

Would not return and would not recommend.
Basic sheets, toiletries, no frills no thrills whatsoever. Then someone came to check the toilet for a leak and sprayed the room for pests... there was no prior notification and there was no follow up afterwards.
Se hospedó 5 noches en febrero de 2023

6/10 Aceptable

Jorge

Se hospedó 1 noche en enero de 2023

2/10 Terrible

Titiana

No le gustó: Servicios, estado de la propiedad e instalaciones
No tissue & cold in the room