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Opiniones sobre The Majestic Hotel

3 out of 5
The Majestic Hotel
528 W Brompton Ave, Chicago, IL

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 511 de 1002 opiniones" "
Evaluación: 8 - Bueno. 297 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 106 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 53 de 1002 opiniones" "
Evaluación: 2 - Terrible. 35 de 1002 opiniones" "

8,6/10

Limpieza

9,2/10

Personal y atención

7,8/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan Carlos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Roxana el 19 ene. 2024
Thank you Juan Carlos!

8/10 Bueno

JENNIFER

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2023
Respuesta de Roxana el 9 ene. 2023
Thank you for staying with us Jennifer!

10/10 Excelente

Sergio andres

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2022
Respuesta de Roxana el 24 may. 2022
Thank you Sergio!

2/10 Terrible

Felipe

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2021

10/10 Excelente

Cristina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing
Great room, excellent
Se hospedó 1 noche en abril de 2021
Respuesta de Roxana el 15 abr. 2021
Thank you Cristina for staying with us!

6/10 Aceptable

nicolas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Rewards not very nice
La primer noche, me asignaron una habitacion muy pequeña y fea, argumentando la tarifa utilizada, que fue utilizando mis noches premio de Hoteles.com, a pesar que tuve que pagar casi la mitad de la estancia ya que el valor de las noches acumuladas no era suficiente. Al final tuve que pagar $150.00 usd adicionales por el cambio de habitacion. esto no se si es responsabilidad del hotel o de Hoteles.com
Se hospedó 6 noches en septiembre de 2019
Respuesta de Roxana el 15 sept. 2019
Nicolas, Thank you for your review, we appreciate your feedback and we're happy you've enjoyed the room you were upgraded to.

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La zona es muy céntrica, está muy limpio, el personal es muy amable y lo mejor es que es súper economico.
Se hospedó 8 noches en febrero de 2019
Respuesta de Roxana el 10 mar. 2019
Thank you for your review and for staying with us!

10/10 Excelente

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We liked that they cater to cubs fans
Se hospedó 1 noche en abril de 2024
Respuesta de Emilia el 2 may. 2024
Thanks for staying with us, Michael!

10/10 Excelente

Denis

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hfdvbj
Se hospedó 2 noches en abril de 2024
Respuesta de Emilia el 29 abr. 2024
Thank you for staying with us, Denis!

10/10 Excelente

Kurt W.

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A wonderful stay. The staff was friendly and the location was easy for all we wanted to do.
Se hospedó 2 noches en abril de 2024
Respuesta de Emilia el 27 abr. 2024
Thank you for the awesome review, Kurt! We hope to have the pleasure of hosting you again!

10/10 Excelente

Dina

Very convenient and super cozy neighborhood feel
Se hospedó 1 noche en abril de 2024
Respuesta de Emilia el 25 abr. 2024
Thank you for staying with us, Dina!

10/10 Excelente

Sam

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and quiet place to stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Emilia el 25 abr. 2024
We hope to have the pleasure of hosting you again in the future, Sam!

10/10 Excelente

Kathy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very courteous and helpful. Good location.
Se hospedó 1 noche en abril de 2024
Respuesta de Emilia el 24 abr. 2024
Thank you for your great feedback, Kathy! It was a pleasure hosting you.

8/10 Bueno

Tara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was an easy walking distance to Wrigley and had early parking available so we could leave our car before the game. Hotel is clean and has a lot of charm to it, being older. The water took an extremely long time to warm up for a shower (5-10 mins) but eventually got there. As an older hotel, it's not very sound insulated from other guests being loud in the hallway on their way back from a night out, but overall the hotel was quiet and the stay was a good experience.
Se hospedó 1 noche en abril de 2024
Respuesta de Roxana el 26 abr. 2024
Dear Tara, Thank you for staying with us and for your review. Please know we appreciate you taking the tie to bring your feedback to our attention and we are looking into the tithings you've mentioned. We hope to accommodate you again!

8/10 Bueno

Blair

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Walls are a little thin so be prepared to hear your neighbours. With ear plugs, not a big issue. Otherwise, a lovely property in a great location.
Se hospedó 3 noches en abril de 2024
Respuesta de Emilia el 23 abr. 2024
Thank you for taking the time to tell us about your experience, Blair! We would like to take this opportunity to sincerely apologize for the noise during your stay. We look forward to the next opportunity we will have to welcome you back.

10/10 Excelente

Brett

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Amazing
Se hospedó 2 noches en abril de 2024
Respuesta de Emilia el 15 abr. 2024
Thanks for staying with us, Brett!

10/10 Excelente

Kazuyuki, fujimi-cho, Tachikawa-shi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
野球場に近く、野球関連の展示も素敵。 良かったです!
Se hospedó 3 noches en abril de 2024
Respuesta de Emilia el 9 abr. 2024
Thank you for staying with us, Kazuyuki!

8/10 Bueno

Stephanie

Viajó con su familia
Le gustó: Limpieza, personal y atención
I really liked the baseball themed décor and that it was walking distance to Wrigley Field. The bed was comfortable and the room we stayed in was nice because it had a living area separate from the bedroom and bathroom. The staff was friendly and helpful. I would stay here again.
Se hospedó 3 noches en abril de 2024
Respuesta de Emilia el 8 abr. 2024
Stephanie, it's pleasing to hear that you appreciated the comfort of the mattress and our baseball decor! Our location does indeed offer great convenience. We do hope to have the opportunity to welcome you back in the future! Take care.

10/10 Excelente

Denise

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Holder hotel with a lot of character. Clean quiet friendly and walkable to Wrigley.
Se hospedó 2 noches en marzo de 2024
Respuesta de Emilia el 2 abr. 2024
Thank you for your wonderful feedback, Denise! We enjoyed your presence and welcome you back again soon.

10/10 Excelente

John, Temperance

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Emilia el 22 abr. 2024
Thank you for your feedback, John!

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice and goodlocation
Se hospedó 1 noche en marzo de 2024
Respuesta de Emilia el 28 mar. 2024
Thank you for your wonderful feedback, John. We hope to see you in the future.

8/10 Bueno

Heather

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property is great. Didn’t receive wine as indicated in reservation.
Se hospedó 1 noche en marzo de 2024
Respuesta de Emilia el 28 mar. 2024
Thank you for your feedback, Heather! Yes, you do receive a complimentary wine. Your have two options in the room. We also have white wine upon request. Please help yourself.

10/10 Excelente

Erik Justin

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff here were so kind and helpful and pleasant to interact with. Always our go to hotel in Chicago.
Se hospedó 4 noches en marzo de 2024
Respuesta de Emilia el 25 mar. 2024
Thank you so much for staying with us, Erik! Its been delightful hosting you at the Majestic Hotel! We hope to see you again in the future.

8/10 Bueno

Geovanni

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay if you dont need to park. If you need to park thats a whole different situation as the parking is in a different building run by different people. If you dont have alot of things with you then maybe its not so bad. but anything more than 2 bags and its a whole production. Just be prepared to do some walking if you need to park. I took off one star because the parking situation is so atrocious.
Se hospedó 1 noche en marzo de 2024
Respuesta de Emilia el 25 mar. 2024
Thank you for your feedback, Geovanni. I would like to start by apologizing to you for not meeting your expectations with our parking situation. We strive to make each stay as pleasant and comfortable as possible. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Emilia el 26 mar. 2024
Thank you for your feedback, John! It was a pleasure meeting you. We hope to see you again in the near future.

10/10 Excelente

Nicole

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cool property in a great location!
Se hospedó 2 noches en marzo de 2024
Respuesta de Emilia el 19 mar. 2024
Thank you for sharing your feedback!! We hope to have the pleasure of hosting you again in the near future, Nicole.

10/10 Excelente

Sintia, Mendota

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great experience. Will definitely stay again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Emilia el 19 mar. 2024
Thank you for taking the time to review your stay with us! We appreciate your feedback, Sintia!

10/10 Excelente

Christina

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
will be back
Se hospedó 1 noche en marzo de 2024
Respuesta de Emilia el 19 mar. 2024
We cant wait to see you again, Christina!

8/10 Bueno

Nicole, Richfield

Le gustó: Limpieza, personal y atención, servicios
I was downtown for a concert at Aragon so only stayed one night. I'm glad I read the reviews so nothing was a surprise! Check in was easy. The front desk staff were very friendly and helpful. Have to unload at the entrance if you have a ton of stuff and use valet parking located around the corner from the hotel. The elevator is super small! I used it to haul all my stuff on a cart but used the stairs to go back and forth. My room was nice enough. It was definitely dated but super clean and spacious. I liked that there is a fridge and separate living area. The bed was very comfortable too. I missed the reviews alerting how loud the radiators are! I almost called the front desk because it sounded like someone was trying to come thru the floor of my room! My bathroom was nice just an old and very low toilet which had problems flushing. There's also no shelf space in there for girls who have a lot lady products but I made it work. Overall it was a pleasant stay. It's definitely a great location if you plans in the area. I'd stay again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Emilia el 15 mar. 2024
Thank you for taking the time to share a detailed review of your recent stay, Nicole. Please do accept our apologies for the radiator noise and for taking the time to make us aware of the issues you encountered during your stay. We love to learn more about your visit as we work to improve our guests experience. We hope to see you back in the near future!

10/10 Excelente

Destiny

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful building inside and out! The staff made it so easy for us to check in early and get ready for our day!
Se hospedó 1 noche en marzo de 2024
Respuesta de Emilia el 10 mar. 2024
Hello Destiny, we appreciate your wonderful feedback. It was a pleasure to meet you here at the Majestic Hotel. We hope to see you again in the future!

8/10 Bueno

Stephanie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bed was definitely not a queen size but everything else was fine.
Se hospedó 1 noche en marzo de 2024
Respuesta de Roxana el 11 mar. 2024
Stephanie, Thank you for staying with us and for your feedback. Although it might not feel as a queen size bed I can assure it is :)

4/10 Mediocre

melanie

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Nice property but needs updating of carpet and couch. Very dirty
Se hospedó 1 noche en marzo de 2024
Respuesta de Emilia el 10 mar. 2024
Thank you for your feedback, Melanie. We assure you that we take your concerns seriously and are actively looking into the issues you've raised. We take cleanliness and guest satisfaction seriously, and we apologize for any inconvenience you encountered during your stay. We hope to have the opportunity to welcome you back in the future.

8/10 Bueno

Hannah

Se hospedó 1 noche en marzo de 2024
Respuesta de Emilia el 4 mar. 2024
Thank you for staying with us, Hannah!

10/10 Excelente

David

Le gustó: Servicios
very nice little hotel in a great part of the city
Se hospedó 1 noche en febrero de 2024
Respuesta de Emilia el 28 feb. 2024
We're thrilled to hear that you enjoyed your stay with us, David. We hope to welcome you back soon.

10/10 Excelente

Monica

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place is so nice, right when you step in it smells amazing. The lobby area was very clean and inviting. The building is old and the room was a little dated but the rooms are clean and very spacious. I loved my experience at this place. The staff was courteous and attentive. I would definitely stay here again and suggest it to others.
Se hospedó 2 noches en febrero de 2024
Respuesta de Emilia el 28 feb. 2024
Monica, thank you for your wonderful feedback! It was a pleasure meeting you and hosting you at the Majestic Hotel. We look forward to seeing you in the future!

10/10 Excelente

TW, Milwaukee

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Majestic Hotel was very quaint! The rooms were adorable! I’ll definitely stay there again. And I got a free bottle of wine. My experience was quite nice.
Se hospedó 1 noche en febrero de 2024
Respuesta de Emilia el 22 feb. 2024
We're delighted to hear that you had an awesome experience! Free wine is always a plus. We look forward to welcoming you back in the future.

2/10 Terrible

Dawn

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The deadbolt was jammed, so couldn’t possibly work as in it was deliberately jammed. We called the front desk to fix it, and they never showed up to move rooms. We felt really uncomfortable, so we left.
Se hospedó 1 noche en febrero de 2024
Respuesta de Emilia el 21 feb. 2024
Thank you for taking the time to review our property. We are very disappointed to read about your experience during your stay. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. We apologize for the inconvenience that you have experienced while being our guest. We will take your comment and share them with our team and work harder to fix all the issues you encountered for a much better experience next time.

10/10 Excelente

Devita

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Emilia el 20 mar. 2024
Thanks for staying with us, Devita!!

8/10 Bueno

Jeffrey

Se hospedó 1 noche en febrero de 2024
Respuesta de Emilia el 20 mar. 2024
Thank you for staying with us, Jeffrey!

10/10 Excelente

Vanessa A

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect location to BriarTheatre Bars and Restaurants
Se hospedó 1 noche en febrero de 2024
Respuesta de Emilia el 19 feb. 2024
Thank you for staying with us, Vanessa!

4/10 Mediocre

Leslie

Se hospedó 1 noche en febrero de 2024
Respuesta de Emilia el 20 mar. 2024
Thank you for sharing your feedback with us. We apologize for any inconveniences you experienced during your stay. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us, and we strive to provide gracious, engaging, and caring service and try hard to make sure all of our guests have a rewarding stay. We hope you give us another chance in the future, Leslie!

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place, good value
Se hospedó 1 noche en febrero de 2024
Respuesta de Emilia el 12 feb. 2024
Thanks for staying with us, David!

8/10 Bueno

Cara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Great little hotel, right off Lake Shore Drive. Parking garage was convenient, and only $25 for 24 hrs! It’s definitely an old building, but they’ve done a pretty good job maintaining. Some really fun Cubs memorabilia and decor on the ground floor too! I’d definitely stay again, especially for the price we got!!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Emilia el 12 feb. 2024
Thank you for sharing your wonderful experience! We hope to have the pleasure of hosting you again in the future, Cara.

8/10 Bueno

JoAnn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely historic hotel. Cozy common room with fireplace.
Se hospedó 2 noches en enero de 2024
Respuesta de Emilia el 12 feb. 2024
Thanks for staying with us, JoAnn!

8/10 Bueno

Gonzalo, Chicago

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It probably has nothing to do with the property but maybe a miscommunication. When I reserved the room, your app stated that a complimentary bottle of wine was included. The bottle of wine was actually$17.00.
Se hospedó 1 noche en febrero de 2024
Respuesta de Emilia el 8 feb. 2024
We are very sorry for the confusion, Gonzalo. You are correct, our VIP guests receive 1 Free bottle of wine per stay. VIP guests are welcome to enjoy our Pinot Noir or Cabernet Sauvignon.

8/10 Bueno

Katherine

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 1 noche en enero de 2024
Respuesta de Emilia el 5 feb. 2024
Thank you for staying with us, Katherine. We hope to host you again soon!

8/10 Bueno

Rona, SAINT PAUL

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was incredibly kind and helpful. Suite layout was perfect for our needs. Other guests were also kind. Great location just off Lakeshore Drive.
Se hospedó 1 noche en enero de 2024
Respuesta de Emilia el 2 feb. 2024
Thank you for staying with us, Rona. We are delighted to hear about your positive experience during your stay with us. We hope to have the pleasure of hosting you in the future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was my first time in Chicago, and I stayed at this hotel. Perfect choice indeed.
Se hospedó 1 noche en enero de 2024
Respuesta de Roxana el 29 ene. 2024
Thank you for choosing our hotel for your first Chicago trip. We hope to see you again soon!

8/10 Bueno

Bryan

Viajó por negocios
Le gustó: Personal y atención
Charming lobby area
Se hospedó 1 noche en enero de 2024
Respuesta de Roxana el 29 ene. 2024
Thank you for staying with us!

8/10 Bueno

Jerome

Viajó en grupo
Le gustó: Limpieza, servicios
One night stay for a show in Uptown. Older building remodeled to a hotel. Room was small and clean. The room had an excellent beverage cache in the room's refrigerator at reasonable prices. Parking was secure, indoors and relatively inexpensive too.
Se hospedó 1 noche en enero de 2024
Respuesta de Emilia el 22 ene. 2024
Your feedback is very important to us, Jerome. Thank you so much for staying with us, we hope to see you again in the near future.