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Opiniones sobre Sonder Jewelers Row

3.5 out of 5
Sonder Jewelers Row
19 South Wabash Avenue, Chicago, IL

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 46 de 101 opiniones" "
Evaluación: 8 - Bueno. 32 de 101 opiniones" "
Evaluación: 6 - Aceptable. 12 de 101 opiniones" "
Evaluación: 4 - Mediocre. 3 de 101 opiniones" "
Evaluación: 2 - Terrible. 8 de 101 opiniones" "

9,4/10

Limpieza

8,6/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Ma Teresa Erika

Viajó con su familia
Le gustó: Servicios
It was good the unir was clean but the building was not The size of the room was according to specs but not like the photos
Se hospedó 3 noches en abril de 2024

8/10 Bueno

norma alicia

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Linens, towels, crockery, appliances. Products for cleaning. Everything great. Excelente geographical spot. One only incovinience: the train line on the door. But you gey used to it. 😀
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Sebastian

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 6 noches en febrero de 2024

10/10 Excelente

Lino, Monterrey

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Todo excelente, accesibilidad al departamento y comunicación excelente con el administrador. Lo único que causa un poco de problema es que en un piso inferior hay un club de fumadores, en el departamento no hay demasiado olor a tabaco pero al entrar al edificio si es muy notorio el olor a tabaco. Al fin de cuentas no es nada que sea muy problemático.
Se hospedó 5 noches en enero de 2024

10/10 Excelente

Lars

Le gustó: Estado de la propiedad e instalaciones
Always good
Se hospedó 7 noches en noviembre de 2023

8/10 Bueno

Jeanina, Panamá

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
La verdad me encantó, cerca del transporte, restaurantes y tiendas muy céntrico casi a lado del Millennium Park todo los punto de interés muy cerca y muy seguro, y la comunicación fue muy buena para aclarar cualquier duda
Se hospedó 6 noches en noviembre de 2022

10/10 Excelente

Carlos

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Excelente el apartamento y el edificio. Muchos lugares para comer y también estacionar. Variedad de tiendas y supermercados. El metro en la puerta, esto puede ser un poco ruidoso, pero solo si estás en los aptos del frente. Fácil y rápido acceso. Solo a una cuadra de Millenium Park 💪
Se hospedó 7 noches en octubre de 2021

2/10 Terrible

Cliente verificado

Viajó en grupo
No le gustó: Limpieza, comodidad de la habitación
Se hospedó 3 noches en julio de 2021

2/10 Terrible

Cliente verificado

Viajó en grupo
No le gustó: Limpieza
Se hospedó 7 noches en julio de 2021

8/10 Bueno

Mona

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, servicios
The only real problem is train noise I was lucky that my unit was at the end of hallway so relatively far from train noise but they moved us for one night to another unit because of plumbing issue and as extremely noisy
Se hospedó 6 noches en abril de 2024

6/10 Aceptable

samuel

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, servicios
There is a cigar shop in the building and the smell was present all the time in the appartment.
Se hospedó 6 noches en abril de 2024
Respuesta de Sonder el 15 abr. 2024
Hi Samuel, your feedback is important to us. We're very sorry to hear the smell of smoke was present in your space. Our team will look into this and work to remedy the issue. Please accept our apologies for the inconvenience. Should you choose to give us another chance, we'd love to show you a better experience.

8/10 Bueno

Victoria

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property was nice when we finally got inside. Check in was difficult and confusing, I recommend sending an email with check in instructions since there is no in house staff.
Se hospedó 4 noches en marzo de 2024

6/10 Aceptable

Craig

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Excellent building, ease of access, and the room was beautiful. Unfortunately the was right next to the train which seems to run every 5 minutes 24 hours a day. This made the room very noisy and difficult to sleep.
Se hospedó 4 noches en enero de 2024
Respuesta de Sonder el 16 feb. 2024
Hi Craig, thanks for staying with us. It's great you enjoyed the building and your space. We apologize for the noise disturbances. While we do our best to disclose that this is a lively area prone to noise, we understand it can be a bit much. A white noise machine and ear plugs are available upon request. We hope to host you again and show you a better experience.

10/10 Excelente

FERNANDO JOSE

Se hospedó 7 noches en enero de 2024

10/10 Excelente

Janet

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Sonder el 30 ene. 2024
Hi Janet, thank you for staying with us and leaving a review. We’re thrilled to hear about your experience. We hope to host you again soon at one of our many locations around the globe.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Samantha

Le gustó: Limpieza
Cute Space and great location
Really liked the location and property! The staff was very nice and helpful.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Jennifer

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Nirupama

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Convenient location for downtown-loop attractions. Safe access to property. Well-equipped kitchen.
Se hospedó 5 noches en diciembre de 2023

6/10 Aceptable

Michiel

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de Sonder el 21 dic. 2023
Hi Michiel, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

8/10 Bueno

yoann

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 11 noches en noviembre de 2023

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 6 noches en noviembre de 2023

10/10 Excelente

Dominique

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The studio was very clean and spacious. I really liked that communication was via an app. I felt safe and I really appreciated that I could put my suitcase in storage before Check-in. Yes there was cigar smell in the elevator but not in my studio which was on the 5th floor. I'd definitely go back.
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

LEAH

Le gustó: Limpieza, estado de la propiedad e instalaciones
Exceeded expectations, almost like a cross between an Airbnb and a hotel. Clean, spacious, lots of room to hangout between activities

10/10 Excelente

Rodrigo

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 7 noches en octubre de 2023

8/10 Bueno

LOFA

Se hospedó 5 noches en septiembre de 2023

8/10 Bueno

tasmin

Viajó con su familia
Okay experience
Had to remove one star cause it wasn’t clean enough. Found dirty coffee pot. Smelly sheets. And one more star for bed. It wasn’t comfortable. Making a lot of noise each time I moved side.
Se hospedó 4 noches en septiembre de 2023

4/10 Mediocre

Jack

Viajó por negocios
Le gustó: Limpieza
Se hospedó 2 noches en septiembre de 2023
Respuesta de Sonder el 18 sept. 2023
Hi Jack, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

10/10 Excelente

Peter

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2023

6/10 Aceptable

Patricia

Expedia should clearly indicate on this listing that units at the front of the building on Wabash are within feet of the elevated train that runs all night, making it impossible to sleep. Sonder did provide us with a quieter unit when I complained.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Sonder el 25 sept. 2023
Hi Patricia, your honest feedback is appreciated. We're sorry that noise disrupted your stay. We do our best to disclose that there is noise from the L-train, but we apologize if anything was unclear. Our team is always happy to deliver a white noise machine and earplugs to help with this. If you decide to give us another try, we'd gladly recommend a quieter location for your next visit.

8/10 Bueno

Bradly

Se hospedó 7 noches en agosto de 2023

10/10 Excelente

elaine

Le gustó: Limpieza, comodidad de la habitación
Super bien situé dans le Loop. Facile d’accès
Séjour de 6 nuits. Très bien situé dans le Loop de Chicago. Nous avons eu un problème d’air climatisé mais quelqu’un est venu rapidement et ils ont réglé notre problème dans la même journée ce qui fut très apprécié!!
Se hospedó 6 noches en agosto de 2023

8/10 Bueno

Chantal

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
C’était globalement très bien. Toutefois, nous avons dû changer d’appartements 2 fois pendant notre séjour de 10 jours au Sonders car le 1re qui nous a été alloué n’avait pas l’air climatisé
Se hospedó 10 noches en agosto de 2023

10/10 Excelente

Sairy, Royal Oak

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Amazing place to stay! You can park at the Grant Park North Garage and walk to the building.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

samuel

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Bb
Se hospedó 8 noches en julio de 2023
Respuesta de Sonder el 3 ago. 2023
Hi Samuel, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40+ cities worldwide.

10/10 Excelente

Patience

Se hospedó 5 noches en junio de 2023
Respuesta de Sonder el 7 jul. 2023
Hi Patience, thank you for your kind review. We’re glad you enjoyed your stay, and we can’t wait to host you again.

8/10 Bueno

Bradley

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Great stay and easy contactless check in
Modern clean space with easy walking access to sightseeing and cta for travel. We really appreciated the pack n play and high chair provided! Communication was also good 👍 Wifi was decent but you'll need to login and out of any streaming services you use on the TV. The provided starter/welcome pack was small but enough for our stay and Target grocery is around the corner. You would not know it in your room or floor (4/5) but there is a nice cigar shop on 1st level so expect a lingering tobacco smell (not smoke) in lobby and lift at times. We highly recommend going to The Game Room (basically behind Sonder) for a low key pub with pool tables, chess and other free games, also has a drawing room for a quiet place to do some work.
Se hospedó 6 noches en junio de 2023
Respuesta de Sonder el 3 ago. 2023
Hi Bradley, thank you for staying with us and providing a review. We're thrilled to hear you enjoyed your space and the local area. We hope to host you again soon at one of our many properties around the globe.

10/10 Excelente

Duk yung

Viajó por negocios
Le gustó: Limpieza
Very nice location. Just few walks to Metro. There was no reception but it was not uncomfortable. Very clean and well equipped. But I could not sleep well due to the sound of Metro wholeday.
Se hospedó 4 noches en mayo de 2023

8/10 Bueno

Erin

Se hospedó 8 noches en mayo de 2023

10/10 Excelente

EOS SOLUTIONS .INC

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 4 noches en mayo de 2023

10/10 Excelente

Robert

Le gustó: Limpieza, comodidad de la habitación
Chicagoland
Visit Chicago a few times a year. I enjoy the being downtown amid all the hustle and bustle. This location was perfect! Walking distance to most things which is convenient. I like how the contact-less check-in made the entire process seamless. I highly recommend booking this location for any business or leisure accommodations! Two thumbs up
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Amy

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We loved it! The mixed reviews made me nervous but I chalked those up to chronic complainers and I’m glad I did because this place was awesome. It’s important to download the Sonder app to get all the necessary checkin information. Once you do that, Sonder will send you specific instructions to get into the building, elevator and the room. We actually had trouble with the code we were provided with to access our unit. We messaged Sonder and they replied within 2 minutes with a fresh code that allowed for immediate entry. Once inside our 2 bedroom unit we were pleasantly surprised by the spacious, clean surroundings including a kitchen. Everything except an oven. There was even a dishwasher. Sonder provided coffee, salt n pepper and olive oil for cooking. In regard to the reviews about cigar smoke…. Yes, there is a cigar/tobacco lounge on the 2nd floor as we saw a few well dressed, polite, professionals entering the main door to access the lounge throughout our 3 night stay. U can smell a faint smell of tobacco which actually left us feeling nostalgic rather than put off. It was fine. For whatever reason the light smell was more prominent in the small laundry area. I didn’t smell any lingering tobacco in the living room, bath or bedrooms. Didn’t smell anything like cigarettes. Beds were very comfortable and water pressure was amazing.

10/10 Excelente

Kathy

Se hospedó 7 noches en diciembre de 2022

2/10 Terrible

Abteilung

6/10 Aceptable

Erin

Le gustó: Comodidad de la habitación
Smell is atrocious
I honestly would not recommend this property and would never stay again. The building and lobby reek of cigar smoke from the business on the 2nd floor. Due to this, people feel they can also smoke cigarettes in the building. There were people in the unit above and around us smoking cigarettes and it would fill our room up with the cigarettes smoke. We would wake in the middle of the night like we were in an old bar. It was absolutely disgusting. I will never again.
Se hospedó 3 noches en noviembre de 2022
Respuesta de Sonder el 7 dic. 2022
Hi Erin, your feedback is appreciated. We're saddened to hear your stay fell short of expectations. We do our best to provide disclaimers regarding the cigar bar on the property and apologize if anything was unclear. We have a zero-tolerance policy for smoking in our spaces, and we apologize that you had to deal with that. If you're willing to give us another try, we'd be happy to recommend another property for you for your next stay.

8/10 Bueno

Margaret

Se hospedó 5 noches en noviembre de 2022

8/10 Bueno

Yana

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Proximity to transit was a plus and a minus - convenient for travel but the L was loud at night. Proximity to the Cigar shop made for unpleasant odors in the corridors, stairwells and elevator, but air in the apartment itself was fine.

10/10 Excelente

SEAN P

Se hospedó 4 noches en septiembre de 2022

10/10 Excelente

Emily

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The location was perfect. It was safe and close to everything.
Se hospedó 4 noches en octubre de 2022

6/10 Aceptable

Hanna

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
The bed mattress and pillows were awful - they were so hard and flat. Also, the storage situation for luggage was terrible - none of the lockers were open and we had no where to put our luggage. We would not stay at a place like this again for these reasons.
Se hospedó 3 noches en septiembre de 2022