Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 525 de 791 opiniones" "
10 - Excelente
525
Evaluación: 8 - Bueno. 178 de 791 opiniones" "
8 - Bueno
178
Evaluación: 6 - Aceptable. 42 de 791 opiniones" "
6 - Aceptable
42
Evaluación: 4 - Mediocre. 30 de 791 opiniones" "
4 - Mediocre
30
Evaluación: 2 - Terrible. 16 de 791 opiniones" "
2 - Terrible
16
9,2/10
Limpieza
9,2/10
Personal y atención
8,8/10
Servicios
9,2/10
Estado de la propiedad e instalaciones
8,8/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Mario
23 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Todo bien agradable
Mario
Se hospedó 3 noches en julio de 2023
Respuesta de Brittaney Hall, Assistant Manager el 28 jul. 2023
Thank you for taking the time to review your recent stay at Hampton Inn & Suites Chicago/Waukegan. We hope to see you back real soon!
10/10 Excelente
Fabian
Viajó con su familia
12 mar. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
N/A
Fabian
Se hospedó 1 noche en marzo de 2023
Respuesta de hj el 15 mar. 2023
Fabian, Thank you for your 5 star review! We really appreciate it!
10/10 Excelente
Lorena
Viajó con su familia y niños pequeños, Viajó con su familia
5 jul. 2022
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Todo
Lorena
Se hospedó 2 noches en julio de 2022
Respuesta de Brittaney Hall Front Office Manager el 13 jul. 2022
Thank you for taking the time to review your recent stay at Hampton Inn & Suites Chicago/Waukegan. We hope to see you back real soon!
10/10 Excelente
Ana
25 mar. 2022
Ana
Se hospedó 1 noche en marzo de 2022
10/10 Excelente
Luis, Winter Park
13 sept. 2021
Luis
Se hospedó 3 noches en septiembre de 2021
10/10 Excelente
Delapena
28 may. 2021
No le gustó: Limpieza, personal y atención
Delapena
Se hospedó 2 noches en mayo de 2021
Respuesta de AGM el 29 may. 2021
Delapena,
Thank you for the great recommendation! If there is anything we can do to assist in the future, please don’t hesitate to reach out to our team here at Hampton Inn & Suites Chicago/Waukegan.
- Hannah, Assistant General Manager
10/10 Excelente
Hernan
Viajó por negocios
1 may. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very good
Very good installations, comfy, clean and good breakfast
Hernan
Se hospedó 1 noche en abril de 2021
Respuesta de AGM el 5 may. 2021
Hernan,
I am glad to hear that you find a great value in our hotel. We strive to give great service and clean comfortable rooms at a great value. Thank you for sharing your experience. We hope to see you back real soon!
- Hannah, Assistant General Manager
8/10 Bueno
Nestor
8 mar. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Todo muy bien me gusto la limpieza , solo me falto una alberca pero muy bien gracias
Nestor
Se hospedó 1 noche en marzo de 2021
Respuesta de AGM el 11 mar. 2021
Gracias por sus amables comentarios sobre nuestra limpieza. Nos alegra saber que disfrutó de su estadía con nosotros. Esperamos verte pronto!
* Traducido con Google Translate *
- Hannah, subdirectora general
8/10 Bueno
Jose
Viajó con su familia
8 sept. 2020
Le gustó: Comodidad de la habitación
No le gustó: Limpieza
Jose
Se hospedó 3 noches en septiembre de 2020
Respuesta de Jason Dusenberry el 18 sept. 2020
Thank you so much for your review. We hope to see you again soon!
Regards,
Jason Dusenberry
General Manager
10/10 Excelente
Cliente verificado
16 jun. 2020
Cliente verificado
Se hospedó 2 noches en junio de 2020
4/10 Mediocre
angeles
Viajó por negocios, Viajó con su familia
28 abr. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The bathroom was dirty and the receptionist is not friendly. She is the receptionist who has helped me twice in the past, she is very rude.
angeles
Se hospedó 1 noche en abril de 2024
Respuesta de Brittaney Hall, Assistant Manager el 28 abr. 2024
Thank you for staying with us Angeles, I am deeply sorry for the inconvenience caused to you by the cleanliness of the room. I hope we get a chance to make it right for you. Please feel free to reach out to me at the hotel.
10/10 Excelente
angeles
24 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Like everything
angeles
Respuesta de Brittaney Hall, Assistant Manager el 26 abr. 2024
Thank you Angeles for the 5/5 rating. We happy to hear that you enjoyed your stay with us. We hope to see you again in the future.
8/10 Bueno
Michael
Viajó con su familia
24 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was very close to family we were visiting! Everything was decent but it might be time for an upgrade
Michael
Se hospedó 3 noches en abril de 2024
Respuesta de Brittaney Hall Assistant Manager el 24 abr. 2024
Thank you Michael, for the review. We are working on doing some upgrades. I hope when you come back they will be finished and we can get the 5/5 rating. Thank you for staying with us.
10/10 Excelente
Vincent
20 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay
Vincent
Se hospedó 3 noches en abril de 2024
Respuesta de Brittaney Hall -Assistant Manager el 21 abr. 2024
Thank you Vincent for the 5/5 rating. We are so happy you enjoyed your stay with us. Please come back again.
8/10 Bueno
FESA MARYLL
20 abr. 2024
Le gustó: Limpieza, personal y atención
FESA MARYLL
Se hospedó 1 noche en abril de 2024
Respuesta de Brittaney Hall -Assistant Manager el 21 abr. 2024
Thank you Fesa for the rating. Thank you for taking the time to review your recent stay at Hampton Inn & Suites Chicago/Waukegan. We hope to see you back real soon
10/10 Excelente
Sherry, Graham
Viajó con su familia
14 abr. 2024
Clean room and Great staff
Sherry
Se hospedó 4 noches en abril de 2024
Respuesta de Brittaney Hall Assistant Manager el 17 abr. 2024
Thank you for taking the time to post about your stay at Hampton Inn & Suites Chicago/Waukegan. I am glad you found good quality in our pricing and accommodations. We hope to see you again on your next visit.
10/10 Excelente
John
Viajó con su pareja
14 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location
John
Se hospedó 1 noche en abril de 2024
Respuesta de Brittaney Hall Assistant Manager el 17 abr. 2024
Thank you for the great recommendation! If there is anything we can do to assist in the future, please don’t hesitate to reach out to our team here at Hampton Inn & Suites Chicago/Waukegan.
10/10 Excelente
steve
10 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice rooms, great mattress and very clean.
steve
Se hospedó 1 noche en abril de 2024
Respuesta de Brittaney Hall Assistant Manager el 11 abr. 2024
I appreciate you telling us about your experience at Hampton Inn & Suites Chicago/Waukegan. Your kind words will brighten the teams’ day. We hope to see you next time you’re in the Hampton Inn & Suites Chicago/Waukegan area.
6/10 Aceptable
Nataliah
Viajó con su pareja
6 abr. 2024
Le gustó: Limpieza, personal y atención
Convenient location. Room & bathroom was clean however body wash dispenser was empty.
First room we checked into had damages e.g. torn couch. But it was changed immediately upon request.
Nataliah
Se hospedó 1 noche en abril de 2024
Respuesta de Brittaney Hall, Assistant Manager el 7 abr. 2024
Hello Nataliah, I am so happy to hear that your issues were resolved in a timely manner. thank you for following up with the staff and letting us know what was going on. Your comments help is improving our hotel. We hope if you are in the Waukegan area you come back to visit us again.
10/10 Excelente
Briana
6 abr. 2024
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Briana
Se hospedó 3 noches en abril de 2024
Respuesta de Brittaney Hall -Assistant Manager el 7 abr. 2024
Thank you for your 5-star review Briana. We you come back again when you are in the Waukegan area.
6/10 Aceptable
Shaniqua
4 abr. 2024
Average was quiet
Shaniqua
Se hospedó 1 noche en marzo de 2024
Respuesta de Brittaney Hall, Assistant Manager el 4 abr. 2024
Thank you for your honest rating Shaniqua. We hope you come back to visit us again if you are in the Waukegan area.
10/10 Excelente
Nicole
Viajó con su familia
2 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Allowed early check in when we arrived into town earlier than expected. Accommodating for family needs. Quiet.
Nicole
Se hospedó 2 noches en marzo de 2024
Respuesta de Brittaney Hall, Assistant Manager el 3 abr. 2024
I am so happy we were able to to accommodate your early check in request. Thank you for staying with us. We hope to see you again in the near future.
10/10 Excelente
steve
26 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Welcoming and helpful front desk staff. Very clean rooms.
steve
Se hospedó 1 noche en marzo de 2024
Respuesta de Brittaney Hall, Assistant Manager el 27 mar. 2024
Steve we are so pleased to hear about your stay with us. I am so glad everything went well and was able to suite you expectations. Please come back when you are in the waukegan area again.
8/10 Bueno
Jesus
21 mar. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
good
Jesus
Se hospedó 1 noche en febrero de 2024
Respuesta de Brittaney Hall -Assistant Manager el 23 mar. 2024
Thank you for rating Jesus. We are so glad you had a good stay with us. Please do come back whenever you are in the area.
10/10 Excelente
JASMINE
Viajó con su familia y niños pequeños
14 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms were clean and staff were friendly .
JASMINE
Se hospedó 1 noche en marzo de 2024
Respuesta de Brittaney Hall, Assistant Manager el 14 mar. 2024
I am so happy your stay was pleasant. Our houskeeping staff makes sure the rooms are clean and ready for you. I will pass the kind words to the staff. Thank Jasmine for staying with us, we hope to see you again.
10/10 Excelente
Chinesa
6 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Chinesa
Se hospedó 1 noche en febrero de 2024
Respuesta de Brittaney Hall, Assistant Manager el 7 mar. 2024
Chinesa we are so happy that you enjoyed your stay with us. Thank you for the 5/5 rating. We hope to see you again in the future or sooner.
10/10 Excelente
Michael
Viajó con su pareja
5 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed here for a couple nights and it was perfect for what we needed. It was clean, quiet, and convenient. The staff are excellent and very friendly and helpful. I lost a room key and they just gave me a new one without any issues. The breakfast is one of the best I’ve seen in a long time. Lots of food and drink options. We would stay here again if we’re in the area.
Michael
Se hospedó 2 noches en marzo de 2024
Respuesta de hj el 5 mar. 2024
Michael, Thank you so much for the 5-Star Review. We are thrilled it was as good as we hoped it would be. We look forward to hosting you on your next visit to Waukegan. - Hannah, General Manager
6/10 Aceptable
maria
4 mar. 2024
Le gustó: Limpieza, personal y atención
I did not like that they charge parking fee. Waukegan is a small city. Plenty of parking space around a the businesses in the area.
I will not be choosing this hotel for future stays
maria
Se hospedó 1 noche en marzo de 2024
Respuesta de HJ el 4 mar. 2024
Maria, We are sorry you did not like the Parking Recapture Fee. We appreciate your feedback. Thank you for choosing to stay with us. - Hannah, General Manager
8/10 Bueno
Levon
Viajó con su familia
29 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a good stay
Levon
Se hospedó 1 noche en febrero de 2024
Respuesta de Brittaney Hall, Assistant Manager el 29 feb. 2024
Thank you for taking the time to post a review of your stay Hampton Inn & Suites Chicago/Waukegan. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Waukegan.
8/10 Bueno
Michelle Burke
24 feb. 2024
Michelle Burke
Se hospedó 3 noches en febrero de 2024
Respuesta de Brittaney Hall, Assistant Manager el 20 mar. 2024
Thank you for your rating, Michelle, We hope to see you again soon.
8/10 Bueno
Maria Asuncion
18 feb. 2024
Le gustó: Limpieza
Maria Asuncion
Se hospedó 2 noches en febrero de 2024
Respuesta de Brittaney Hall Assistant Manager el 19 feb. 2024
Thank you for rating Maria, I appreciate you staying with us please come back again.
4/10 Mediocre
Thomas
Viajó con su familia y niños pequeños
18 feb. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
Checked in 4 hours after check in time and room was not cleaned from previous guess. Next room assigned, doors wouldnt ooen. Not a good check in experience after a 10 hour drive day.
Thomas
Se hospedó 1 noche en febrero de 2024
Respuesta de Brittaney Hall Assistant Manager el 18 feb. 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.
8/10 Bueno
Jimmy
Viajó por negocios, Viajó con su familia
17 feb. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It's good but the swimming pool is closed the whole stay
Jimmy
Se hospedó 3 noches en febrero de 2024
Respuesta de Brittaney Hall Assistant Manager el 17 feb. 2024
Hello Jimmy I am glad you enjoyed your stay and I do apologize for the inconvenience of the pool not being opened, at the time the pool was going through maintenance. I hope you can come back again to enjoy all of our featured amenities.
10/10 Excelente
Blanca
8 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Blanca
Se hospedó 1 noche en enero de 2024
Respuesta de Brittaney Hall, Assistant Manager el 10 feb. 2024
Thank you for your great rating Blanca. We are so happy you enjoyed your stay with us. Please come back again when you are in the Waukegan area.
10/10 Excelente
Ewart
Viajó por negocios
2 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ewart
Se hospedó 3 noches en enero de 2024
Respuesta de Brittaney Hall, Assistant Manager el 29 feb. 2024
Thank you for the 10 Star review. We are pleased to hear that you enjoyed your stay with us. Please do not hesitate to stay with us again .
10/10 Excelente
Rossana
29 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I recommend this hotel
the room is very nice and comfortable
Rossana
Se hospedó 1 noche en enero de 2024
Respuesta de Brittaney Hall Assistant Manager el 29 ene. 2024
I am so happy you were comfortable with your stay. Please come back and stay with us when you are in the area Rossana.
10/10 Excelente
Daniel
28 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was clean and modern and spacious
Daniel
Se hospedó 4 noches en enero de 2024
Respuesta de Brittaney Hall Assistant Manager el 29 ene. 2024
I am so glad that you were comfortable with us Daniel. Please do not hesitate to come back and stay with us again when you are in the Waukegan area.
10/10 Excelente
Emmett
Viajó con su pareja
21 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Emmett
Se hospedó 3 noches en enero de 2024
Respuesta de Brittaney Hall -Assistant Manager el 26 ene. 2024
Thank you for taking the time to post a 5 Star review! We feel very much honored here at Hampton Inn & Suites Chicago/Waukegan. We hope to see you on your next visit to Waukegan
8/10 Bueno
Alma
14 ene. 2024
Alma
Se hospedó 1 noche en enero de 2024
Respuesta de HJ el 14 ene. 2024
Alma, Thank you very much for leaving feedback on your recent stay with us. We hope to see you back on your next visit to Waukegan, hopefully when it's a little bit warmer! - Hannah, General Manager
10/10 Excelente
Cliente verificado
7 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en enero de 2024
Respuesta de Brittaney Hall -Assistant Manager el 11 ene. 2024
Thank you for your recent stay and reviewing your stay at Hampton Inn & Suites Chicago/Waukegan. I'm pleased to hear that we exceeded your expectations and we look forward to seeing you again on your next visit to the Waukegan area.
10/10 Excelente
William
7 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
William
Se hospedó 1 noche en enero de 2024
Respuesta de Brittaney Hall -Assistant Manager el 11 ene. 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.
10/10 Excelente
Marissa
Viajó con su pareja
7 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Marissa
Se hospedó 1 noche en enero de 2024
Respuesta de Brittaney Hall -Assistant Manager el 11 ene. 2024
Thank you for taking the time to post a 5 Star review! We feel very much honored here at Hampton Inn & Suites Chicago/Waukegan. We hope to see you on your next visit to Waukegan!
8/10 Bueno
Glenda
6 ene. 2024
Glenda
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brittaney Hall -Assistant Manager el 11 ene. 2024
Thank you for taking the time to review your recent stay at Hampton Inn & Suites Chicago/Waukegan. We hope to see you back real soon!
10/10 Excelente
Cliente verificado
1 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brittaney Hall -Assistant Manager el 4 ene. 2024
I am glad to hear that you liked your stay with us at Hampton Inn & Suites Chicago/Waukegan. I do appreciate the time you have put into your review. I hope that once again we will see you in the future and surpass your recent experience
6/10 Aceptable
Naketha
Viajó con su familia y niños pequeños, Viajó con su familia
1 ene. 2024
Le gustó: Limpieza, personal y atención, servicios
My heat didn't work in my room, my blinds was broken wouldn't roll up, my key wouldn't work to my room, we had to keep letting each other in the room.. They didn't even offer me another room.. Other then that everything was cool, great breakfast, pool, quite, next to the casino..
Naketha
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brittaney Hall -Assistant Manager el 4 ene. 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.
4/10 Mediocre
Caryn
Viajó por negocios
28 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
Terrible mattress!
Everything was good but the mattress was hard as a rock! It was so uncomfortable that my husband woke up in pain this morning.
Caryn
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brittaney Hall, Assistant Manager el 29 dic. 2023
I am concerned about your comments regarding the mattress. I will be reviewing with my maintenance staff to confirm the mattress is in proper form, if not we will be replacing it immediately.
10/10 Excelente
Norma
17 dic. 2023
Norma
Se hospedó 2 noches en diciembre de 2023
Respuesta de Brittaney Hall, Assistant Manager el 29 dic. 2023
Thank you for your 5/5 rating. I am glad you enjoyed your stay with us. Please whenever you are ready to come back to Waukegan, stay with us again.
10/10 Excelente
Sandra
Viajó con su familia
15 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Sandra
Se hospedó 3 noches en diciembre de 2023
Respuesta de Brittaney Hall, Assistant Manager el 15 dic. 2023
Hello Sandra. I absolutely love your 10/10 rating. I am so happy you enjoyed your stay with us. When you are ready to come back to the Waukegan area please do not hesitate to come back to us.
10/10 Excelente
Kristin
11 dic. 2023
Kristin
Se hospedó 2 noches en diciembre de 2023
Respuesta de Brittaney Hall, Assistant Manager el 15 dic. 2023
Kristin. I am really happy that you are happy with your stay. 10/10 Wow! Please come back to us whenever you are in our town again.
10/10 Excelente
Katarina
11 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Katarina
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brittaney Hall, Assistant Manager el 15 dic. 2023
Katarina thank you much for the 5/5 rating. Good ratings are like gold to us, we are happy that you are happy with us. We cant wait to have you back whenever your are back in town.